SURFACE DOCK 2 & USB-C Travel Hub UNBOXED!
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- Опубліковано 4 сер 2020
- Let's unbox the Surface Dock 2 and the Surface Travel Hub! Add extra ports to your Surface device whether you're at your desk, or on the move.
The Dock 2 is unboxed first. For the Surface Travel Hub jump to 07:08
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wonderful clear review - i have got the USB-c dock based on your review (didnt need to look at anything else after your explanation which is rather rare) - much appreciated ---
I discovered your channel recently and I am loving it. Thank you for these awesome videos. Subscribed after watching 3 of your videos.
Just got a surface book 3. And besides the. Pen I needed to know information about the accessories. You explained everything quite well I now know that I only need to get the surface. Travel hub for right now.
I'm thinking about getting one of these for my SP& since the Philips one I use always makes the monitor screen flicker when I touch it. But when I google about I saw some people raise issues about the heat on the connector. What's your experience with the Dock 2 so far?
Nice. Probably won’t upgrade until I get a new surface...
I have a surface pro 7+ and I bought the travel hub, not realizing it can only connect to one monitor at a time. I'm wondering if you have any suggestions for a dual output option? I'd rather not go with the surface pro dock with the two boxes.
Does the screen flicker when you connect two monitors? And by flicker I mean only during the connection is being established, I expect it to not flicker once connection is established.
Great review!👏
Thank you! Cheers!
In the USB C travel hub, Whats the transfer speed in the USB-A & USB-C port?
I dont understand why the Pro 4 and Book 1 are not supported, it has a surface connect, not sure i understand...i really want to get this.
I'm so jealous looking at your surface studio. wish microsoft would release studio gen 3
Great stuff. Suggestion for future unboxing videos. When you're removing the plastic remain as silent as possible so we can hear the sweet sound of the plastic being removed. Thanks.
That sound always gives me goosebumps!
Does the Microsoft USB-C Travel Hub support extending to two external monitors? For instance, I have the Surface Pro 7 and two external monitors that use VGA. I plan on using the traveling hub to connect to both of them for extending purposes.
Does not support dual monitor.
This is one of the best run down of dock 2, thank you.
Are you able to dem how to connect to multiple screens, jst need to know whether I am doing it right.
Here is the video you need on ports and cables. ua-cam.com/video/my51oJzwBjs/v-deo.html
And setting up Windows to take advantage of multiple displays: ua-cam.com/video/GctxvCr7CZE/v-deo.html
Thanks for showing the power-brick, other reviews seems to act like it doesn't even come in the package and then customers find out it takes x2 the space and that is very disappointing
Thank you for sharing, may I know if I can use 4 screen using the station. Thanks
It's possible, but this dock on supports 2 direct USB-C display port connections.
Hello @oztabletpc, I just ordered a Surface Pro 7 for my office along with a Surface Dock 2 - thank you for this unboxing! I'm looking at monitors now and wondering if this setup will allow me to run 3 external monitors (in addition to the SP7 screen itself). I saw another video of yours where you did something similar. I was thinking I could USB-C from the dock to one monitor, and USB-C from the Dock to the other two monitors using a daisy chain. Would that work??? I've researched everywhere but can't find someone who can answer this question. Thanks in advance!
It's certainly achievable, and there would be a number of ways to do it. On my Surface Pro 3 I used a USB-A dock to get 3 screens going as well as my Surface (4 in total). I'm unsure of the best way to achieve it with the latest tech though, as I have not tried in a long time. You would need Display Port MST daisy chain capable monitors to do it the way you've suggested. I've never tried that. I also haven't tried plugging in a display to the Surface USB-C port while docked too. It would be interesting to see how it works out. Have you tried searching through Surface on Reddit?
@@oztabletpc Thanks for the guidance! I have done a lot of searching on Reddit but there doesn't seem to be much of a consensus on whether it would work or not. I'll try it and let you know what I find out :) Thanks again!
Hi, I just bought a Surface book 3, and I have a dell wd15 dock which i use work my work computer (dell latitude 5490). The wd15 dock does work with my surface book 3 via usb c, however it is not as smooth as i would like. When I plug it, only 50% of the time charges my laptop, i have to unplug and plug it in until it starts charging. The other thing is that the wd15 dock is connected via hdmi to my monitor, and when i plug the dock into my surface book,, the external monitor is not detected. i have to unplug the hdmi from the wd15 and plug it in again, and it works. So i have to do all these to have the dock charge and provide connection to my monitor. Am i missing something here? like a driver or something? Or is this expected since the dock is DELL and my laptop is MICROSOFT?
I don't know for sure as I have never tried the Dell dock. But the first thing I would check is the cables. Unfortunately not all USB-C cables are capable of doing the job. However, I'd assume that the cable that came with the dock (if there was one) is up to spec. Another thing to try is moving away from HDMI to Mini Display Port / Display Port if you can, you might find it more reliable. Best places to go for support would be the Microsoft Support forum (listen to Barb Bowman if she responds to you!). And also, you could try Reddit as there is an active support community there.
Cool. Kind of disappointing that the hub doesn’t have more usb C ports.
What is name of that Microsoft surface stand please I want to Buy it from Amazon for my surface book 3
just want to know does the dock work with portable monitor usb 3.0 mb168 or usb type c ? planning to get a surface pro and boot 2 portable monitors at the same time?
Are you asking about the USB-C Travel Hub or the Surface Dock 2? The Dock 2 would probably work, the Travel Hub probably would not.
Just got my surface pro 7 for my work estimating . Great videos. That box port should keep the wire end from getting dirty I'm guessing.
Yeah, it's an interesting little design element.
What program are you running for your estimates?
Are you running dual monitors?
I want to connect my microsoft surface go 2 to an extenral 49' QHD monitor which supports usb C. Can I plug it directly with a usb c cable or do I need the dock?
Go straight in with USB-C.
Does it work with Pro 6?? Please i need an answer
Hmm the surface travel hub is what i thought i was looking for upon checking this review. However upon closer inspection its only capable as a power pass through and possibly data.??. Unsure it will work if connected to an external USb-C capable display.. I need that to connect a secondary display with touch functionality whilst travelling for work. can you please confirm.? thanks
Yes, power and data. It does not appear to support display over USB-C.
thanks 👍👍👍
Excellent video. My office uses a combination of Surface and non Surface devices. Some of the Surface devices do not support USB-C. Can I hook everything (monitors, mouse, keyboard, Ethernet) to a separate usb-c hub, then either:
1) for USB-C compatible devices: connect the usb-c hub directly to the device
2) for non-USB-C compatible Surface devices, connect the USB-C hub to the Dock 2 to the Surface? (Essentially nothing is attached to the surface dock except for one USB-C connection, the Dock 2 essentially functions as a surface connect to USB-C adapter)
I haven't tried it, but I can't see why it wouldn't work.
Thanks for another useful video. I like the Surface Travel hub because it replaces three adaptors that I needed to carry when travelling with my earlier surface devices - VGA, HDMI and ethernet. There certainly have been plenty of occasions when I needed to revert to VGA to connect to an older projector, so the new travel hub is very handy. And it took me a while to figure out the USB-C storage hole as well. Turns out reading the little instruction sheet was worthwhile after all.
I have not moved up to the dock 2 yet since the older dock 1 is doing fine at present.
Regards
Model 1941 Travel hub will not charge . Belkin type to aux adapter charges and use auxiliary function. Connecting your charger to the adapter will super fast charger. But not this model. Bummer.
Hi there.
Sometimes the back button of my Surface pen, just doesn't Work.
The pen is new and never dropped on the flor.
When I trouble shooting the pen, it goes back to normal.
Do you have any idea why?
Thank you
I've had similar issues, and while I can't vouch that the underlying issue is the same, for me factory resetting my Surface seemed to solve the problem, at least it hasn't happened since. I know it sounds like an extreme measure (and I hope you do regular backups so it's not too much trouble to get all your stuff off the device before resetting it) but my best guess was that at some point there must have been a faulty windows update or a hiccup in the drivers that just sometimes disconnected the pen from the bluetooth connection.
If you have a chance to try the pen on a different Surface device (maybe a friend or colleague could lend you theirs for a bit) then you could determine if it's even a problem with the pen: if it works on other devices, then your Surface is the problem, either software or hardware related. If it doesn't, then you should RMA the pen, without any user-serviceable parts I think there's not much you could do yourself (at least not easily) if that were the case.
Those are just my personal experiences from unfortunately having quite a few faults with my own devices; while it's not fun, I'd still recommend going directly to customer support because, again only in my personal experience, they're fairly forthcoming with offering to repair or replace items still in warranty. Either way, best of luck and I hope you get it working again
Try replacing the battery. The battery is powering the BT connection required for the eraser button connectivity.
In my case, would using the USB-C dock would serve the same purpose as the surface dock 2?
Even if I only needed to connect a single separate monitor to my SB2?
Or would purchasing the surface dock 2 be beneficial when considering performance?
It's much the same. The Dock 2 would charge a bit faster. There is probably a performance benefit too. And if my past experience with DisplayLink docks is anything to go by it will be much more stable.
If you Need to have the connections all the time at home (for example you always use a mouse, keyboard, monitor and stuff at home) I would youse the Dock instead of the dongle. For now I have a similar dongle (not from Microsoft tho) and it does what you need it to do, but it "hangs" at my surface all the time and the desk looks cluttered. In addition to that I need to have the power adapter connected as well, which doesn't look good. If you need the connections on the go, or if you switch between two places often, then you might want to get the dongle. If you need the functionality only at home, you should get the Dock. It is expensice, but I am pretty sure that I will get that soon :)
The Surface Dock 2 is for your home or work desktop setup. It plugs into the Surface device using Surface Connect, not USB-C. It needs to be plugged into mains power.
The USB-C dock isn't really a dock. It's a USB-C hub and video-out dongle. It's for portable use. It does not require mains power - it is powered by the Windows device.
I’ve bought a third party usb c dock that has everything except a VGA port, and it supports PD charging 👍 it’s a necessity for my surface go 😁.
Cool. Does the USB-C dock charge the Surface Go?
gyozakeynsianism - yes it does 😁👍 and it also has full size SD card and micro SD card slots too.
pls post link of that product...thanks in advance
Vamsi Kumpatla - VAVA USB C Hub, 8-in-1 USB C Adapter with 4K HDMI, 1Gbps RJ45 Ethernet Port, USB 3.0, SD/TF Card Reader, 100W PD Charging Port for MacBook/Pro/Air and Type C Windows Laptops
www.amazon.com/dp/B07QQ11BP6/ref=cm_sw_r_cp_api_i_.qslFbDQTGZ94
ravenryuu yeah, which product is that?
Great looking product! Weird question: Is it possible to use the dock without the charging brick? Would like to have USB-C ports on my surface laptop 1.
It's highly unlikely, sorry. Think what you need is this: HVU-00005 - It was discontinued, but it you look it up you may be able to find one second hand somewhere.
@@oztabletpc Thanks a bunch!
My complaint with the first dock was the very small surface connect cable. Can you confirm if the second gen dock has a longer cable? Thanks for the review!
I believe that the new one has a longer cable. Good question.
Question... I have a surface 3 laptop for work. I’m looking to hook it up to two external monitors (closing the laptop itself). If I buy the travel hub and hook one monitor up to usbc port and the other to hdmi will that extend the displays?
No, the Travel Hub is not designed for 2 displays out. There are many alternative USB-C docks that are designed for 2 displays. Or the Surface Dock 1 and 2 can do this.
@@oztabletpc what docks/dongle I'm looking to run 2 usbc monitors off my o e usbc port on my surface pro 7
@@chronicpanda07 Any USB-C or Thunderbolt dock will do. Surface have one. Many others do too. Not sure if there is an official compatability list, but it would be worth looking for.
@oztabletpc any examples...... I don't wanna pay the 240 for the surface dock 2
@@chronicpanda07 Dell, Lenovo, HP, Targus, Kensington all come to mind. I even tested one from a company called Electracom the other day. Worked well. Do some research... Industry standards give you lots of choices and budget options.
I hope this doesn't sound like a rude "umm, actually..." but the Surface Dock 2 is not compatible (at least according to Microsoft's US store page) with the Surface Pro 4. And just as an (I think important) note, only the most recent devices - Pro 7, Pro X, Go 2, Book 3 and Laptop 3 - support higher than 30Hz refresh rate for external monitors. Not really a huge issue, but especially for people or companies working on video editing that might be an important point to consider.
Regardless, I'm very thankful as always for the thorough unboxing video :)
Oops, think I miss spoke. Pretty sure the Surface Dock 2 is only compatible with Pro 5 onwards, not Pro 4. But 60Hz was possible on the old dock, but not 2x 4K at 60Hz - with all models from Pro 3.
Remember, this is gen 2, which means data transferring almost double compared to gen 1 as far as it was said in the spec.
Good to know.
At what refresh rate can a surface pro 6 support a single external 1440p monitor?
Actually not sure about that. I note that Book 3 supports up to 120Hz. But it appears that the Pro 6 only supports 60Hz external displays. support.microsoft.com/en-us/help/4023496/surface-troubleshoot-connecting-to-a-second-screen
@@oztabletpc so if I have a 144hz monitor it will only go up to 60, but that shouldn't cause any issues?
I would assume that any monitor would handle a 60hz input. It is a very common input standard.
Try getting the video to work, my dock didn't output video at all. I have a Surface pro 9. My thunderbolt cable and usb C monitor works for my MacBook Pro, just not with this $300+ thing
Hello, does it fit on Microsoft Surfaec Pro X SQ2?
They both fit. I'm not sure that Ethernet on the travel dock works. Everything works on the Dock 2 though.
@@oztabletpc thanks!!
I’m following you for some months, then I decided buying a surface pro x SQ2
It’s been a week and until now I’m very happy
The minus is the Microsoft arc mouse, it’s been hard to get used to it
I have a surface pro 4 and a surface pro 6. I also have 2 4K-monitors attached to the old surface dock. Would you recommend me to buy the new surface dock? I do not understand the part with watching on 60 hz instead of 30?I also think about buying the new pen. Tip of my pen is a bit strange. now. I am working as a teacher and I completely changed the way I work after watching your videos. Thanks a lot! (Will there be a surface pro 8 soon?)
can i get "three" extra monitors all running on usbc with this?
Not with this accessory.
@@oztabletpc in-correct. I used to usb c monitors and one usb monitor and my lap top screen, bam over all 4 monitors. I had to buy the new doc because the old one would not work with the high res of the new monitor
@@michaelorozco9761 Sorry, thought you were referring to the Travel dock! That will teach me for looking at comments on my phone (screen to small, not enough information)! Surface Dock 2, absolutely!
We still use our OG Surface Dock and thanks to several firmware updates over the years, it's gone from pretty unstable to quite good and perfectly usable with our Surface Laptop 3 and Surface Pro 7. The old Dock is 100% reliable with the Surface Laptop 3 and mostly reliable with the Surface Pro 7. (No idea why there's a difference.) We do not need 4K, let alone 4K60, so we're sticking with the old Dock rather than the US$200+upgrade this new one would imply.
Also, a note about Surface Connect: I strongly prefer the low-friction magnetic connection of the Surface Connect over USB-C connections for docks. I've had ports fail on me from repeated use - but never a Surface Connect port!
will it support surface pro 8?
Yes
Thank you for this video.
I'm interested in the Microsoft USB-C Travel Hub to connect my Surface Pro 7 to an UHD 4K TV, through the HDMI port. It has 4 other ports that might be needed in the future.
The Surface Dock 2 is too expensive and, for the moment, I don't need it.
As I am in Portugal, Europe, I see mainly on sale the USB-C Travel Hub with the part number SWV-00003, but there are some on eBay with the part number SWV-00001 and others with SWV-00005.
Now I'm confused with all these different part numbers.
I wonder if there are different part numbers because they might have different protocols due to different regions of the world.
Or if just the SWV-00001 is an older version and SWV-00005 is newer. But it looks like all of them are model 1941.
Please help me clarify which one to buy.
Thank you for your attention.
I don't know about those part numbers specifically, but it's most likely that they relate to different markets. For example, your local product with packaging in Portuguese might be a different part number to the one they get in the United States in English.
Does Surface Book 3 work with previous dock?
Found it..NO support.microsoft.com/en-au/help/4539069/identify-your-surface-dock-and-features
That's insane considering I have 100 of dock 1. Upgrade path covered in weeds and trees.....
It does work. We've been using the old dock just fine on Book 3.
@@oztabletpc Thats's great news although not clear in the Microsoft docs. Thanks oztabletpc.
Would have liked to see the docks actually plugged into a Surface or Surface Go. Anybody can unbox, but actually installing and using it is many times where the problems come in. Note to self...Attaching all this to the Surface kinda' takes the portable usefulness out of the device you bought to be taken to the field. Might as well buy a 2-in-1 and just have a keyboard dock which comes with all the necessary connector ports.
It's not the only video we ever made. ua-cam.com/video/my51oJzwBjs/v-deo.html
And the idea of a dock is grab and go. Much work is done at the desk. Much work is not done at the desk. Surface does both.
Compatible with Pro X?
I use both the Dock 2 and the Travel Hub with the Pro X.
so basically if i buy a surface i need to use a bucket of adapters.......... gonna buy an acer laptop instead, thanks for info
Yeah, no. You don't need any adapters. I plug directly into my LG wide-screen with a single USB-C - Charge, USB hub and display... No dongle required. Industry standard connection. These are all optional.
It would be nice to include a price!
In what currency and in what market? Our audience is all over the world, so we tend to let people look it up locally.
@@oztabletpc usa
Travel hub usb c does not work on surface pro 7 plus. Only the ethernet port does
It works on mine. I use it a lot.
@@oztabletpc does not seems to be working on mine at all. Keep getting error message "unknown usb device(device descriptor request failed). Tried all possible methods and non seems to be helping at all.
@@eyhtwozed2606 sounds like you could have a faulty one. Does it work on any other devices?
@@oztabletpc couldnt be because i tested it on my surface pro 5 attached to a usb c adapter. The hub detected and functioning well
OK, good testing. Are you running an Insider build?
why the hell doesn't the surface dock have an hdmi port?! that's another dongle to attach geez
Surface devices and docks have never had HDMI. They've always done Mini-Display Port and now USB-C. There are as you mention dongles though. The travel dock has HDMI.
@@oztabletpc It's just disappointing because it's around $200 and it's supposed to be THE dock that does it all. There are probably Type C to HDMI cables out there but it would've been so much better if it had the standard one. The travel dock isn't for me since there are cheaper alternatives with more ports. Thanks for the response.
It's future-proofing. Also, USB-C to HDMI cables are not expensive.
@@gyozakeynsianism Are HDMI cables going away anytime down the road?
DisplayPort over USB-C should eventually replace HDMI. It would take many years though. Much better since you can get PD charging, peripherals and display all over the same cable...
Honestly The Surface Dock 2 being $400 CAD Is hard to justify i mean c'mon at least support Thunderbold connection with that Dock 😒 Still it is Type-C 60Hz I guess ? with Thunderbold you could in theory connect EGPU for more intensive games. but eh Guess i'll use my Surface Pro 7 to Stream games with Xbox Game Pass, or PSNow, or even Google Stadia?
$450 in Australia. But on sale at the moment on Amazon US for $165! But yeah, thunderbolt would be nice. It'll come to Surface as USB4 from what I've read.
i think research should be done first... it kinda seems like you are guessing certain info and you are talking to the device rather than us and informing us
I don’t think Microsoft know the meaning of a dock, this has come out recently and is already outdated, there are so many much better docks made by Kensington and other companies that pack in a lot more features
What's outdated about it?
Agree on lots of great alternatives BTW.
sound quality is bad
VGA, only one type-C and no SD card... Useless dongle...
It has VGA, HDMI, Ethernet and USB. SD card readers are small, light and cheap.
How is this a review. The SD2 will not connect to external monitor without further adapters. Waste of money
It's an unboxing, not a review. And any decent new monitor has USB-C on it. No adapters required. Sorry that the technology moves forward. That is not the fault of the product, but progressing standards.
@@oztabletpc HDMI has not been replaced by USB-C yet. Missing this port is still a deal breaker in 2021.
The Surface Dock is ok for a desktop, but it's totally crap for travelling. It weighs a ton and takes up a load of space in your carry on. I'm disappointed with Microsoft products these days
The dock is absolutely NOT designed for travelling! It's loaded with extra weight to make it sit on your desk. Try the "Travel Hub " or something like it instead.