Thank you. My husband is going on his first cruise in September out of Long Beach so we are trying to find as much info as possible. Your videos are very helpful.
I am glad that you are finding the videos helpful. I have made many of the Radiance and for the port of Ensenada. Please feel free to ask questions in the comments of any of the videos.
Great Video. Have you ever had the online check in option disappear from your booking? It was there earlier and now it is not showing under my to-do list. My check in is tonight.
Can you link the document in the Description Please? This is very helpful and I would like to use it as I go through the check in process in another 4 weeks for our December cruise. Also, we are no where near Long Beach. We are cruise out of Mobile, New Orleans and Florida ports as they are within driving distance. Thank you.
Your videos have been very helpful! Thank you! A couple questions for you.. I dont quite understand the smile & go option. I will look into that, but what can i expect if i decline that option? If i choose 11:00 - 11:30 arrival appointment, should i be at the cruise terminal earlier than 11? I thought i read on carnivals website to be there 60 minutes prior but i dont know if that was meant for the actual ship departure or if i need to be at the terminal 60 minutes before my arrival appointment. We are flying in the morning of our cruise so im just trying to figure out timing. Thanks so much!
Glad to hear the videos have been helpful. I have always selected the Smile & Go option. My understanding is that if you don't select it, you will have to actually talk to a customs agent when departing the ship. I am not sure about the 60 minutes before thing, but I typically will try to get there about 30 minutes before my arrival appointment time. If they let me in early, great. If not, at least I am not waiting a long time.
My itinerary says 3:30 board. Do I have up until 3:30 to arrive? My plane doesn’t land until 12:30…. And yes I know it’s a bad idea to fly in same day but with work I had no choice. Lmk. Thank you. 😊
Hi. Quick question I am leaving this Thursday on the Firenze I have a 10:30 to 11:00 check in time ~ I did the same check in time for my daughter & her husband (we are going in separate cars) my son in law now says he can’t get there that early what will happen if they go later than the stated boarding time?
I will have to check the screens against my video when I check-in next time (to see what has changed). What note do you need to make for sleep apnea? You can bring you CPAP machine with you, but it just needs to be carried on (it can't be in your checked luggage). Also, you can order distilled water from room service when you are on the ship.
For booking a cruise? I do not. If you are looking for help, contact my buddy Sean (who is a travel advisor). He can help you out! His number is 925-370-0274
I really appreciated your video and I am even more excited to go on our cruise. My question is my wife’s birth certificate and her drivers license has different names. Should I take our marriage certificate as another form of identification for her? Is it needed?
I have asked this (and similar) question to my friends that work at the port. They have always told me that brining more proof is always better than not bringing enough (especially when things don't match up). Heck, they will even tell you to bring expired passports, ID's, etc. as additional proof. I did that with my daughter. I brought her expired passport card as additional ID.
I’m going with a friend. When I go in and check in just for myself will the boarding time be set so when she does the check in it will already be set based on what I selected? Or should I choose the boarding time for both when I check in, and leave all her personal info blank for her to go back to complete?
Accidentally denied the face recognition for one of the 23 family members going next week. Is that fixable? Also, once on the ship when you download the app and hit on board it has you give the number on the sign and sail card. When that’s done and you are on the app, can everyone of the guests you booked see their invoice of how much I paid for their cruise? I know the balance of the sail and sign card is on there but is the original invoice on there?
Is there free wi-fi on the ship to Simply text your family members and if so is that through the carnival app? I'm trying to decide if I need to bring walkie-talkies cuz I am not paying for Wi-Fi
So if I cam checking in with my two kiddos when I am filling in all this information can I just put me (the parent) and then list my children at the end or do I have to essentially do this same thing three different times? Thanks!
Question If I do my check in before my sister who is traveling with me and I pick the Check in appointment time then that will automatically populate on her check ?
Can I check in for both my sister and myself and if so what of her information will I need? We will both be doing separate cash accounts for sign and sail
Yes, you can check in for both of you (if you are on the same booking). You will need to have the same information as what you will enter for yourself. All of that is in the video
If I remember correctly, you can select "Create Cash Account" as an option for your onboard spending account. I believe (I can't say for certain), you can use your Carnival gift card to add "cash" to your account when you get to the cruise terminal. The only caveat is they only deal with actual gift cards at the cruise terminal, they do not accept the e-gift cards there. --- Please confirm this with whomever you booked your cruise through because I don't want you to show up and they tell you its not an option.
I confirmed with one of my contacts at the port and they said, "If you have the physical plastic gift card we can add it for you at guest services in the terminal. If it's an online certificate or just a number you have to add it at guest services on the ship."
Hi I’m cruising the carnival radiance in the next week. I have a question: Will they except an expired driver license with my renewal paperwork from the DMV? Hence California doesn’t print the actual picture on the paperwork. Please advise.
We have 2 rooms booked and linked already in the cruise app. Will this allow for 1 checkin for my family? Or will I have to check in both rooms separately?
Hey Hani, thanks for this! Quick question for you - We plan to use our passports as our ID of choice, but one of us won't have it until after that two-week check-in mark. Is that info one of the things we can skip until we have it in hand?
You're welcome. That's a good question. You can skip, but you can't fully check-in until that is complete. Will you have it before midnight prior to your sailing? Here is why I ask: "All guests are required to complete their Online Check-in and print their boarding pass no later than midnight prior to sailing."
@@TheBeachLife Oh absolutely, yep. We'll have it at the latest a week before departure. Just not when the two-week clock rolls over for checkin to get the arrival time. Thanks again!
@sdc12crazy - you will get refunded the port fees and taxes (minus any penalty from Carnival). Check with your travel agent or Carnival what (or if) the penalty is
I did my check in last night I did everything and it is complete. It says you are set. Can I print out my boarding passes now even though it says final boarding time says TBA is it OK or do I have to wait until there’s a time to print them out
I am the only one that has the hub app and login for Carnival can I check in my husband and my daughter or do they each have to go in and do it separately?
Hello question first time cruiser! Got all checked in for our cruise, but wanted to know if I purchased the fast fun do I need to re-print our boarding passes will that change?
@@lindzqueen - Ah, gotcha. I am guessing when you purchase Faster to the Fun, you will need to re-print your boarding passes so that you will have that information on there (so the people working at the port know you are part of the FTTF)
@@lindzqueen - You're very welcome. I hope you have an amazing cruise. Also, if you do enjoy it (and plan on booking one in the future) please consider using me as I am currently working on my travel agent certification. 🥰
Can I check in everyone in our group so we all have the same check in time? But I’ll have them finish everything for their passport and the sail and sign info for their own stuff?
@@donnagilbert1188 - I am happy to provide it electronically, but honestly don't have the time to physically mail it. Here is a link to the file directly via Google Drive: drive.google.com/file/d/1ayDvJHcGeDIZPCQTgtGpBD1GuDIgvKfB/view?usp=drive_link
@@TheBeachLife hello!! this was very helpful, i am cruising with a large group, some of who have cruised once before years ago and some first time cruisers, am i able to recieve the doc you created?
@@susancrockette7259 - Sure. If you are in Facebook or Instagram, you can connect with me and I can send via DM. If not, I can email it to you as well.
remember of you want a shot at A boarding group jump straight to pick a time...then go back and do everything else
Yeah, that's what I used to do before I became Platinum. I went back and forth about adding that to the video, but decided not to 😬
Thank you. My husband is going on his first cruise in September out of Long Beach so we are trying to find as much info as possible. Your videos are very helpful.
I am glad that you are finding the videos helpful. I have made many of the Radiance and for the port of Ensenada. Please feel free to ask questions in the comments of any of the videos.
This is gold for a first time cruiser! Thank you 🙏🏼😅
My pleasure!
Thank you for creating this video.
You’re very welcome
I just did it and it work great!!! I had to select the 1030-1100 just to get some extra time for my drive. Thank you for the video!!
Awesome! You're welcome!
Thanks for sharing, Hani!!! Great video...
You’re welcome and thank you!
Thanks! This was great 😊
You're welcome!!
Great Video.
Have you ever had the online check in option disappear from your booking? It was there earlier and now it is not showing under my to-do list. My check in is tonight.
Thank you and I have not
Thanks for the video. Just subscribed and liked. Video wasn’t too long and you did a good job explaining it.
Thank you for the like and subscribe and also thank you for the feedback!
Very informative. Thanks.
you're welcome --- thanks for watching
Great info, Hani. Been loving you videos and live streams.
Thank you! Glad you are enjoying the videos and live streams. Welcome to the #beachbums family :D
@TheBeachLife can you use US cash in Ensenada?or how does it work out there to they expect debit cards
Thanks so much! This was super helpful
You're very welcome. Glad it helped!
Can you link the document in the Description Please? This is very helpful and I would like to use it as I go through the check in process in another 4 weeks for our December cruise. Also, we are no where near Long Beach. We are cruise out of Mobile, New Orleans and Florida ports as they are within driving distance. Thank you.
I don't have the document hosted anywhere for me to link. It is available in my Facebook group or I can email it to you. Let me know
Your videos have been very helpful! Thank you!
A couple questions for you..
I dont quite understand the smile & go option. I will look into that, but what can i expect if i decline that option?
If i choose 11:00 - 11:30 arrival appointment, should i be at the cruise terminal earlier than 11? I thought i read on carnivals website to be there 60 minutes prior but i dont know if that was meant for the actual ship departure or if i need to be at the terminal 60 minutes before my arrival appointment. We are flying in the morning of our cruise so im just trying to figure out timing. Thanks so much!
Glad to hear the videos have been helpful. I have always selected the Smile & Go option. My understanding is that if you don't select it, you will have to actually talk to a customs agent when departing the ship. I am not sure about the 60 minutes before thing, but I typically will try to get there about 30 minutes before my arrival appointment time. If they let me in early, great. If not, at least I am not waiting a long time.
Thanks for the info . We’re landing in long beach at 2 so gonna be in a little bit of a rush to get to the terminal. Hopefully we land early 🙏
At least it's Long Beach and not LAX. I would be very concerned for you if it was LAX
@@TheBeachLife lol I know it says only 20 minutes from there to the port so we should be good 🤞🏽
@@robertponce2074 - Enjoy your cruise!
My itinerary says 3:30 board. Do I have up until 3:30 to arrive? My plane doesn’t land until 12:30…. And yes I know it’s a bad idea to fly in same day but with work I had no choice. Lmk. Thank you. 😊
330 PM is when they close the doors. You will need to arrive before that time to get on the ship.
Thank you
You’re welcome
Thank you!
You're welcome!
Hi. Quick question I am leaving this Thursday on the Firenze I have a 10:30 to 11:00 check in time ~ I did the same check in time for my daughter & her husband (we are going in separate cars) my son in law now says he can’t get there that early what will happen if they go later than the stated boarding time?
It's fine if they show up later than their assigned time, as long as they are there before the final boarding time
@@TheBeachLifeThank you for your help ❤
@cindyg8885 - you’re welcome
@@cindyg8885 - you're welcome!
Thank you. My screens weren't the same I'm porting from longbeach to Los cabos and encenada? How do I note for sleep apnea?
I will have to check the screens against my video when I check-in next time (to see what has changed). What note do you need to make for sleep apnea? You can bring you CPAP machine with you, but it just needs to be carried on (it can't be in your checked luggage). Also, you can order distilled water from room service when you are on the ship.
Thank you so much. I am a first time cruiser. Question can i check both rooms at once or one at a time???
Yes you can!
Can you opt out of the facial recognition during check-in? We are first time cruisers and your video was super helpful!
Glad it was helpful! You can opt out, but be prepared to possibly be contacted by Customs agent when you return
@@TheBeachLifewhat do you mean by being contacted by a customs agent?
Do you have a video of the booking process for carnival?
For booking a cruise? I do not. If you are looking for help, contact my buddy Sean (who is a travel advisor). He can help you out! His number is 925-370-0274
I really appreciated your video and I am even more excited to go on our cruise. My question is my wife’s birth certificate and her drivers license has different names. Should I take our marriage certificate as another form of identification for her? Is it needed?
I have asked this (and similar) question to my friends that work at the port. They have always told me that brining more proof is always better than not bringing enough (especially when things don't match up). Heck, they will even tell you to bring expired passports, ID's, etc. as additional proof. I did that with my daughter. I brought her expired passport card as additional ID.
Make sure you take your original marriage certificate
Thanks for the information but on check in as a couple do we have to check in separate or can we do it at one time
You’re welcome! Same time.
I’m going with a friend. When I go in and check in just for myself will the boarding time be set so when she does the check in it will already be set based on what I selected? Or should I choose the boarding time for both when I check in, and leave all her personal info blank for her to go back to complete?
Yes, whatever time you pick will be good for both of you.
Accidentally denied the face recognition for one of the 23 family members going next week. Is that fixable?
Also, once on the ship when you download the app and hit on board it has you give the number on the sign and sail card. When that’s done and you are on the app, can everyone of the guests you booked see their invoice of how much I paid for their cruise? I know the balance of the sail and sign card is on there but is the original invoice on there?
I know you can go back and edit your online check-in, but not sure if you can edit that part. --- They can only see the the balance of the sail& sign
Is there free wi-fi on the ship to Simply text your family members and if so is that through the carnival app? I'm trying to decide if I need to bring walkie-talkies cuz I am not paying for Wi-Fi
There is a chat option that you can purchase through the Carnival Hub App. It is $5 per person (for the entire cruise).
So if I cam checking in with my two kiddos when I am filling in all this information can I just put me (the parent) and then list my children at the end or do I have to essentially do this same thing three different times? Thanks!
Since they are on your booking, you can just fill in their information during the same online check-in process
Question
If I do my check in before my sister who is traveling with me and I pick the Check in appointment time then that will automatically populate on her check ?
Yes, she will automatically get the same appointment time since you are on the same booking and cabin
Can I check in for both my sister and myself and if so what of her information will I need? We will both be doing separate cash accounts for sign and sail
Yes, you can check in for both of you (if you are on the same booking). You will need to have the same information as what you will enter for yourself. All of that is in the video
If your booking is tied to a group of 20 do all parties have to reserve times for dinner boarding ect.?
When you booked, they should have asked you what you dining preference was. Who did you book through?
is there an option to put in a carnival gift card when setting up the on board spending acount
If I remember correctly, you can select "Create Cash Account" as an option for your onboard spending account. I believe (I can't say for certain), you can use your Carnival gift card to add "cash" to your account when you get to the cruise terminal. The only caveat is they only deal with actual gift cards at the cruise terminal, they do not accept the e-gift cards there. --- Please confirm this with whomever you booked your cruise through because I don't want you to show up and they tell you its not an option.
I confirmed with one of my contacts at the port and they said, "If you have the physical plastic gift card we can add it for you at guest services in the terminal. If it's an online certificate or just a number you have to add it at guest services on the ship."
Thank you for the info ℹ️ if I’m arriving at 10:30 how much time is for go inside the ship? I’m first time cruiser 😅
If you are going on the Radiance, they usually start boarding around 11 AM. They will start with priority boarding and then general boarding after.
Hi I’m cruising the carnival radiance in the next week. I have a question: Will they except an expired driver license with my renewal paperwork from the DMV? Hence California doesn’t print the actual picture on the paperwork. Please advise.
Yes bring the expired license with your photo with you along with the renewal paperwork.
You are bringing that with a birth certificate, correct? You need the birth certificate along with the government ID.
@@TheBeachLife yes originally birth certificate along with expired drivers license with renewal paperwork from DMV.
@@nikkiisadiva4843- perfect! Happy cruising!
Can I put $50 instead of the recommended $100 on my sign and sail card? If I choose the cash option???
You can give it a try
We have 2 rooms booked and linked already in the cruise app. Will this allow for 1 checkin for my family? Or will I have to check in both rooms separately?
If they are both under the same booking number, you can check-in both rooms
Hey Hani, thanks for this!
Quick question for you - We plan to use our passports as our ID of choice, but one of us won't have it until after that two-week check-in mark. Is that info one of the things we can skip until we have it in hand?
You're welcome. That's a good question. You can skip, but you can't fully check-in until that is complete. Will you have it before midnight prior to your sailing? Here is why I ask: "All guests are required to complete their Online Check-in and print their boarding pass no later than midnight prior to sailing."
@@TheBeachLife Oh absolutely, yep. We'll have it at the latest a week before departure. Just not when the two-week clock rolls over for checkin to get the arrival time.
Thanks again!
@@DrewFu319 - You should be good then!
What if my cabin mate no shows?
@sdc12crazy - you will get refunded the port fees and taxes (minus any penalty from Carnival). Check with your travel agent or Carnival what (or if) the penalty is
Can each person in the room set their own credit card for expenses?
Yes, you can add a credit card for each person
Okay so I'm going with five different people do I need to check everyone myself or could they do it on their own
They could do it on their own. My best friend always checks himself in when we cruise together.
I did my check in last night I did everything and it is complete. It says you are set. Can I print out my boarding passes now even though it says final boarding time says TBA is it OK or do I have to wait until there’s a time to print them out
You can print them out now. Not sure why they are doing that TBA thing for Final Boarding Time. Mine was that way too for the cruise I am currently on
@@TheBeachLife awesome thank you enjoy your cruise can’t wait for mine.
Whats a good amount to secure a cash account?
Honestly, I have never done a cash account (so hard for me to say). If I had to guess, I would say around $200 - $300
I am the only one that has the hub app and login for Carnival can I check in my husband and my daughter or do they each have to go in and do it separately?
You can check everyone in
@@TheBeachLife Thank you for your videos they are amazing
@@duranadventure - You're very welcome! Glad to help!
Hello question first time cruiser! Got all checked in for our cruise, but wanted to know if I purchased the fast fun do I need to re-print our boarding passes will that change?
Do you have a "Priority" and/or "Faster to the Fun" symbol on the top left corner of your boarding pass?
@@TheBeachLife No, I haven't purchased the fast to fun or any of our excursions I'll be doing that this weekend.!
@@lindzqueen - Ah, gotcha. I am guessing when you purchase Faster to the Fun, you will need to re-print your boarding passes so that you will have that information on there (so the people working at the port know you are part of the FTTF)
@@TheBeachLife t perfect! Thank you so much!!
@@lindzqueen - You're very welcome. I hope you have an amazing cruise. Also, if you do enjoy it (and plan on booking one in the future) please consider using me as I am currently working on my travel agent certification. 🥰
Can I check in everyone in our group so we all have the same check in time? But I’ll have them finish everything for their passport and the sail and sign info for their own stuff?
Yes, if they are all on the same booking, you can definitely do that.
@@TheBeachLife super thank! This is really helpful
@@ClaireAlcantara-q5c - You're welcome. Glad to hear
❤️
Do we need to upload copies of our birth certificates
No, just bring them with you
I booked and it said FIRST and Last Name, but my passport has my 2 word middle name. Will I get denied
I am not sure honestly. You will need to check with Carnival on that one.
Can you check in for your friend traveling with you
You sure can!
So I can check in all 9 of us myself?
Yes if you are all on the same booking.
Hi Hani
Do I need to enter my husbands passport info as well to check in?
Hello Lyra! Yes, in order to complete the check-in process, all of the mandatory information (which includes travel documents) must be filled in
@@TheBeachLife thanks so much for your reply
Is it OK to just put the passport number in or do I need to submit a photograph?
@@lyrazoe7009 - You're very welcome!
@@lyrazoe7009 - No photograph needed. Just the passport information that it will ask for (Passport ID, Issued Date, and Expiration Date)
How can Imprint this video
I can send you the document (if that is what you are asking)....Are you on Facebook or Instagram? If not, I can email it to you.
Can you mail this document to me?
@@donnagilbert1188 - I am happy to provide it electronically, but honestly don't have the time to physically mail it. Here is a link to the file directly via Google Drive: drive.google.com/file/d/1ayDvJHcGeDIZPCQTgtGpBD1GuDIgvKfB/view?usp=drive_link
@@TheBeachLife hello!! this was very helpful, i am cruising with a large group, some of who have cruised once before years ago and some first time cruisers, am i able to recieve the doc you created?
@@susancrockette7259 - Sure. If you are in Facebook or Instagram, you can connect with me and I can send via DM. If not, I can email it to you as well.
Very helpful. Thanks again
You're welcome