Business Process Reengineering Webinar (December 18, 2019)

The Copyright Office hosted its sixth public modernization webinar on Wednesday, December 18, 2019. As part of its modernization efforts, the Copyright Office is conducting business process reengineering (BPR). BPR includes mapping current processes, identifying issues and opportunities for improvement, and recommending possible redesigned workflows to resolve any process bottlenecks or inefficiencies. The presenters discussed BPR and its key activities. They also explained how it will help the Office identify opportunities for improvement.
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