Former SSA Manager: YOU CAN IMPROVE SSA CUSTOMER SERVICE! PLUS LIVE Q&A!
Вставка
- Опубліковано 13 чер 2024
- Are you tired of the long wait times at your local Social Security Office? Or being on hold for hours? Well now's your chance to actually do something about it and improve customer service nationwide! And LIVE Q&A: Social Security, retirement, Medicare, Medicaid, survivor and spouse benefits, disability, working while disabled/retired, annual earnings limit, etc.
☎️📞 Private one-on-one consultation call with Dr. Ed? Don’t want to ask your question during our LIVE Q&A Sundays 3pm PST (6pm EST) or Thursdays 4pm PST (7pm EST)? Click here to schedule: calendly.com/mygovexpert/consult
🆓Help finding a Medicare plan is ALWAYS FREE! Call 888-817-0446 or email: ed@mygovexpert.com Dr. Ed’s nationwide network of trusted partners can help with: Medicare Supplements (Medigap); Medicare Advantage; Dental, Vision, Hearing plans; Part D Prescription drug plans; Cancer and Hospital Plans, (and by popular demand: burial insurance)
🍵🍺Like what I’m doing? Buy me a beer or coffee: ko-fi.com/edweir
🦷🪥Dental and vision plans: myplan.ameritas.com/id/010X3162
😃💯Who is Dr. Ed?
Dr. Ed Weir, PhD, Former Social Security District Manager; Former Family Services Specialist, Department of Social Services; Former Marine Corps Sergeant; University Adjunct Professor. Dr. Ed is one of the most experienced government benefits experts in the country and in his (semi)retirement, he has made hundreds of UA-cam videos in order to help seniors, the disabled, survivors, retirees, disabled children, spouses, and others in every state get the benefits they need!
😊😊WE NEED YOUR HELP! Anything you can do to get the word out about our channel is greatly appreciated! How about your local news? Dr. Ed would love to appear on your local news to promote this critical information to your local community. How about sharing? Facebook, Twitter, Instagram, places of worship and work, community and senior centers! Do you know a famous celebrity or social media influencer? Please have them share our channel. My contact info: ed@mygovexpert.com
⚠️I am not an attorney, tax advocate, or currently affiliated with the Social Security Administration or any other entity of the US Federal Government. My advice and opinions are based on my decades of experience inside the government. However, the Social Security Administration is the final decision maker when it comes to your benefits.
#socialsecurity #medicare #seniorcitizens#seniorcitizens
☎📞Don’t want to ask your questions during our FREE LIVE Q&A Sundays 3pm PST (6pm EST) or Thursdays 4pm PST (7pm EST)? How about a private one-on-one call with Dr. Ed? Click here to schedule: calendly.com/mygovexpert/consult
WOW! IMPRESSIVE! obviously, the leader and the crew, knew the meaning of teamwork. This is some of the problem, today. People are out for themselves.
I agree! I think most people want to help they just need the chance!
Getting the line checked in doesn't get them seen, and doesn't get their work processed. Volunteers can't process claims or PE actions. SSA has been pulling CS's to keep the lines short and the phones answered, but the work isn't getting done. So the experienced TEs and CSs retired because of the stress, and new hires quit before they complete training because of the stress. So the only ones left are the ones who are too invested to just leave, but not old enough to retire yet. And they're leaving in droves to other agencies. So managers sorting out a line for a few minutes a day doesn't matter. Some volunteers refilling printer paper don't matter. Hiring and retaining capable CSs and CSRs is the only thing that will make a meaningful difference, and that's not happening. And bonus, the new commissioner that everyone is so excited about has managed to alienate thousands of support staff with his bizarre RTO decision, so now they're going to be losing HR and IT and all kinds of other core staff.
The ship was sinking before, now it's also on fire as it goes down.
We were able to issue most SS5s immediately and let people know if they had the right documents and if they needed to be there at all. And our team would go up several times a day to help. It was all part of a lot of other little things we did that I didn't want to bore non-SSA viewers with.
@MyGovExpert which is all great. But there are more claims and PE actions that need processing, and not enough people to process them, and it's getting worse every day. All that other stuff is just window dressing. It's putting a bandaid on a cut when the legs have been chopped off. Did you see the news about that FO in Cleveland? That's where it's heading.
And that's exactly why I did this video. To see if we can get some political support.
@@MyGovExpert and that's much appreciated!
maybe hire just phone operators, I know I was also a senior manager (DoD) and budgets are always in flux
Easier said than done. And if they have the budget to hire, it will take a year to train them.