Hey, I just wanna share some things that have been happening in the game. I'll try my best to summarize. The reason why people can't get into the game is because, according to several posts on the official facebook community, It was because the domain bills weren't paid. It's either that or changed the billing information and forgot to change it for the domain bills. That was why people couldnt log in. This also meant that the worst case scenario was that someone else could take the domain for themself so panic ensues in the community. When the news broke out, all of the CCS: MK communities went to shit. With no statement from the developers and no mods to calm down the masses, some people have began the process of getting their refunds. The likely reason of their being no official repsonse was that the staff were off during the time this happened and there was no staff on the weekend. As of the time of this messags, the staff are now online and began attempting to fix the problem. If you want my take on the situation, It has been full chaos. This is newbie mistake that looks very negligent on their part. I think this was bound to happen sooner or later because there have been lots of bugs and cases of double charges in the game. Customer service haven’t been the greatest experience for people. I don't blame people for cutting their losses as some of them were already one foot out of the door and this was the straw that broke the camels back.
Did the developers ever make any notifications for this update? If they did,I never noticed it because of how small the notifications board font Fonts are so small to read even the impaired would have trouble reading
OMG same. I've completed the main story, 2chapters away to complete Diary and been addicted to Kitchen / Food Fantasia but they just being so irresponsible
It's fixed. We can open the game now 🎉
I tried getting in just now and they sent an apology notice? But when I tapped in... It was still the same... 😅
*YAY!* 🥳🥳🥳🥳
Same for me. I’m so devastated when this happens! Ugh! Without Cardcaptor Sakura: Memory Key, what am I going to play now?… 🥺🥺🥺🥺🥺🥺🥺🥺🥺
Omg, I can't play it either 😨Hopefully it gets fixed soon🙏😭
It's happening to me too, I hope they fix that soon
Hey, I just wanna share some things that have been happening in the game. I'll try my best to summarize.
The reason why people can't get into the game is because, according to several posts on the official facebook community, It was because the domain bills weren't paid. It's either that or changed the billing information and forgot to change it for the domain bills. That was why people couldnt log in. This also meant that the worst case scenario was that someone else could take the domain for themself so panic ensues in the community.
When the news broke out, all of the CCS: MK communities went to shit. With no statement from the developers and no mods to calm down the masses, some people have began the process of getting their refunds. The likely reason of their being no official repsonse was that the staff were off during the time this happened and there was no staff on the weekend. As of the time of this messags, the staff are now online and began attempting to fix the problem.
If you want my take on the situation, It has been full chaos. This is newbie mistake that looks very negligent on their part. I think this was bound to happen sooner or later because there have been lots of bugs and cases of double charges in the game. Customer service haven’t been the greatest experience for people. I don't blame people for cutting their losses as some of them were already one foot out of the door and this was the straw that broke the camels back.
It’s been a whole day for me and I still can’t play 🥺 I need this to be fixed soon 😣
Did the developers ever make any notifications for this update?
If they did,I never noticed it because of how small the notifications board font
Fonts are so small to read even the impaired would have trouble reading
No, not a single official statement from all their social media or in game notification
This is happening to me too
the servers are down bc the devs didn’t pay the bills lol we might’ve just gotten the worst EOS ever
kinda sucks bc I was like 2 chapters away from completing daily diary and story mode but 😭
OMG same. I've completed the main story, 2chapters away to complete Diary and been addicted to Kitchen / Food Fantasia but they just being so irresponsible
In France, we have the same problem :(
I can't access either