Nice video! I've been working at a fast food joint for 2 years now and I remember being really frustrated when dealing with mean customers. Now I've realized there will always be mean people, but there are also super kind customers that should outweigh bad experiences.
I work as a sales associate and I am on a cashier's 8, hours a day all day long it's not that bad but my line is only one that is open its busy most of the time but does get slow when it does that when I take a smoke break I think it's fun lol but you do get people that want to argue with you most of the time they won't listen to me and say they want to talk to my manager but just don't argue with them I don't and they just get mad and leave
eenish you did an amazing job explaining retail! With all my years of retail experience this is the best and I will share this with my American students!
I love the phrase 'kill them with kindness'! Definitely my motto when I worked in retail! And definitely agree with getting a large variety of responsibilities to keep things interesting! I had a great time working in tesco but mostly because I tried to make the best of it :) a positive attitude works wonders! x
Thank you so much for this video. I've been spending hours searching for a good video in proper English so that I can show it to my students who are sales assistant learners. I hope they'll appreciate it as much as I do :)
Thank you, attitude is a big part and after the holidays I was in need of decompression! And also health restored , we were all sick one after another, I nearly fell over dead with fever! Thank goodness my "nice" lead of team was tots understanding!
1) Love your doe eyes! 2) Love your accent!! Haha 3) I too work in retail, and I completely agree with everything you said. It's really only as fun as you make it. I often times play that game of extreme niceness. And sometimes I just act as if I'm a completely different person, and that I'm acting the role of some super duper really eager sales girl. Haha Anyways, loved the video!
Why shouldn't you be enthusiastic about this? This is a part of your life right now, even if it is temporary. I really like your videos about working in retail. When I first started working as a cashier I watched your older videos about this and found them really helpful.
I sooooooo needed this you are truely a gift from above.Im 16 and my mom recently made me get a job and all these negative videos are not making me like my job at all so now Im more excited to go to work tommorow!!! Thanks
I've worked in retail for the past 9 months (although not my first retail job, sigh, lol) and like you I enjoy it so much more after getting more responsibility. Liking the people that you work with helps a ton as well. The customers......pffftt.... you just have to laugh really don't you!! If I'm dealing with someone terrible I definitely take the "kill em with kindness" attitude and think about how it's going to be a good story to tell later xD
Thank you so much! I was looking for someone to share the positives about working in retail. It Doesn't matter where you work people should always try to look at the bright side of things.
I like this video since it illustrates a universal truth to work in that YOUR attitude towards a task is the determining factor in it being hell or fun and rewarding. Once you decide that jobs are not dead-end and that you can try and improve the process for your clients, it actually gets easier for you as well. Yes you will have customers that are difficult but they can be the most rewarding when you meet the challenge of turning a bad transaction around. People like you will go far in life!
Thank you for the positive thing about retail. Mainly that there are a lot more nice people out there then the crazier ones that you get once a week. It's a good laugh after work.
Being from Norway, I totally understand what you mean about people working in stores not being very friendly... Good thing you're working on that! I'm starting a job in retail today, so really needed this. Thanks!
Before I started retail I was looking for videos like this, but couldn't find any, so I made one. Your first day will probably be a bit like "OMG SO MUCH INFORMATION. How will I remember all of this!?" But I promise you after a few days you'll get the hang of it :) GOOD LUCK! You will be great :D Are you working in Norway btw? Food shop?
It did go great, actually! My feet are so tired after standing though, haha. I'm working in London- I'm here for school. And I'm doing luxury retail haha
the main problem with working in retail is working extra hours without any payment I really tired of working in retail, even we work extra hours still the management is not happy how much one guy can work, they expect everything from one staffs which is not possible
Good job! I am proud of you for looking for the positive! My experience has been the same in my job. If you look for the negative, you WILL find it, but if you focus on the positive, your day will be a LOT better :)
Ugh yes, all of this, soo true. I'm in my 3'rd year too, but I got a crapload of responsibilities right away, so working in retail is not just working in retail, lol. But yeah, I have been mentally and physically drained for over a year now, and you Are right. We focus way too much on the negative side of our jobs. Thanks, Ena, I think I'll be going to work with a different mindset tomorrow. Atleast I'll try ;)
You're lovely and you say clever things ! You are so right about nasty or crazy customers. Sometimes if you are extra-kind to them they just calm themselves. I wish you the best of success, you have great attitude and mentality !
number one is most definitely true. Where I work you can have up to 4 people trapped in a tiny space that is approximately 4 metres x 4 metres and no one is allowed to leave the area for very long.
I was lucky in that when I started my retail job I was among the oldest people there (I was 19...) so I almost immediately got responsibilities and a lot of different things to do. However, after working there for almost two years I was in charge of the fruit and vegetable department, so it was back to monotony. Apples and lettuce day in and day out. So don't get too good at one thing, they'll just make you do that all the time!
Ha ha, yay :D The job can be super draining some days, and other days I go home feeling really happy. Its strange. But recently they sent me to a course and it really changed my perspective on things :) Hope a different mindset will help you
I just started my job in what I guess might be considered retail. They place me in shops and let me hand out taste samples and try to sell a product. I just love talking to people and selling stuff so I really expected to love the job from the very start, and so I did xD Even though it's 6 hours straight standing and smiling I just love it. And I totally get the kill them with niceness thing, though I also have to try to convince them to buy what I'm selling so it's a little different. ^^
I'm too young to be working yet, haha, but thank you, anyway for the great video and amazing tips! :) If I ever work in retail, I think I'll enjoy it, thanks to your helpful advice! :)
Hi Eenish am a 13 year old paper boy does that count as a job? Got asked to wear a name badge as all staff wear them but i don't want to wear one?? Do I have to wear a name badge?? And what do you think about name badges are they a good idea ???
Hello is being a 13 year old paper boy a job in retail??? Got told off for a second day for not wearing my name badge why is she nagging me?? I am not going to wear it I don't need to and what is the point?
Haha, funny that you noticed ^^ He's a really nice guy who follows a lot of UA-camrs, (mostly smaller ones) and always makes sure to support and share their videos. I think he is awesome, but I understand that people might be confused to why he is an alien
Help. My granddaughter is 19yrs old. She is in college. Her first job working in clothing store. She is having problems with her boss. She does not want her mom comes in the store because store policy stated relatives cannot come in store to bother her. She given her warning about her relatives comes in store. One more she will be fired. She did not give the warning plus she hired someone after my granddaughter got hired. She is given her more hours. Can a supervisor fired you without a reason. Does she needs to quit before she gets fired. When she apply for another job will her ex boss make marks on here report about her that is not true. They hold it against her
I have worked retail , I have more knowledge on , about it then you have voiced in the video, I am operating my own company at current.-What I know about retail is not only for many in the U.s. but all over the globe.
Maybe this guy who went ballistic on you doesnt know that he can catch more flies with honey than with vinegar. And somebody needs to visit an anger management class and learn the word "goosfraba"
I feel your pain. Working in retail sucks! In fact, I made a short animation called "working in animation sucks!" the animated series. It is a funny look at the retail industry. It is about a group of disgruntled employees who work at a large retail store and hate it. They are always trying to figure out how to escape their crappy jobs. I hope you check it out and let me know what you think. retailsucks ep 001 lo res
You are just the cutest little thing! I love your video. I work retail and can relate to everything you have said. It is amazing how when you change your attitude, you appreciate things so much more. I also loved how you complimented us USA retail workers :) With your attitude, you will go far in life. Thanks for sharing! I am going to share this on a facebook page I created called "Real Tales of Retail." I just started it today and was looking for a cute video about retail to post on it. This is the one I am going to post. I invite you to check out my page Real Tales of Retail and contribute some stories of your own.
Nice video! I've been working at a fast food joint for 2 years now and I remember being really frustrated when dealing with mean customers. Now I've realized there will always be mean people, but there are also super kind customers that should outweigh bad experiences.
I work as a sales associate and I am on a cashier's 8, hours a day all day long it's not that bad but my line is only one that is open its busy most of the time but does get slow when it does that when I take a smoke break I think it's fun lol but you do get people that want to argue with you most of the time they won't listen to me and say they want to talk to my manager but just don't argue with them I don't and they just get mad and leave
i hate it but i need my job. also in the us our cashiers stand up. we cant sit down
eenish you did an amazing job explaining retail! With all my years of retail experience this is the best and I will share this with my American students!
You are an absolute gem. I hope you are doing great at uni. The world needs more sweet people like you. xxx
I love the phrase 'kill them with kindness'! Definitely my motto when I worked in retail! And definitely agree with getting a large variety of responsibilities to keep things interesting! I had a great time working in tesco but mostly because I tried to make the best of it :) a positive attitude works wonders! x
Thank you so much for this video. I've been spending hours searching for a good video in proper English so that I can show it to my students who are sales assistant learners. I hope they'll appreciate it as much as I do :)
Thank you, attitude is a big part and after the holidays I was in need of decompression! And also health restored , we were all sick one after another, I nearly fell over dead with fever! Thank goodness my "nice" lead of team was tots understanding!
1) Love your doe eyes!
2) Love your accent!! Haha
3) I too work in retail, and I completely agree with everything you said. It's really only as fun as you make it. I often times play that game of extreme niceness. And sometimes I just act as if I'm a completely different person, and that I'm acting the role of some super duper really eager sales girl. Haha Anyways, loved the video!
Why shouldn't you be enthusiastic about this? This is a part of your life right now, even if it is temporary. I really like your videos about working in retail. When I first started working as a cashier I watched your older videos about this and found them really helpful.
I sooooooo needed this you are truely a gift from above.Im 16 and my mom recently made me get a job and all these negative videos are not making me like my job at all so now Im more excited to go to work tommorow!!! Thanks
I've worked in retail for the past 9 months (although not my first retail job, sigh, lol) and like you I enjoy it so much more after getting more responsibility. Liking the people that you work with helps a ton as well. The customers......pffftt.... you just have to laugh really don't you!! If I'm dealing with someone terrible I definitely take the "kill em with kindness" attitude and think about how it's going to be a good story to tell later xD
Thank you so much! I was looking for someone to share the positives about working in retail. It Doesn't matter where you work people should always try to look at the bright side of things.
I like this video since it illustrates a universal truth to work in that YOUR attitude towards a task is the determining factor in it being hell or fun and rewarding. Once you decide that jobs are not dead-end and that you can try and improve the process for your clients, it actually gets easier for you as well.
Yes you will have customers that are difficult but they can be the most rewarding when you meet the challenge of turning a bad transaction around. People like you will go far in life!
Thank you for the positive thing about retail. Mainly that there are a lot more nice people out there then the crazier ones that you get once a week. It's a good laugh after work.
Being from Norway, I totally understand what you mean about people working in stores not being very friendly... Good thing you're working on that! I'm starting a job in retail today, so really needed this. Thanks!
Before I started retail I was looking for videos like this, but couldn't find any, so I made one. Your first day will probably be a bit like "OMG SO MUCH INFORMATION. How will I remember all of this!?" But I promise you after a few days you'll get the hang of it :) GOOD LUCK! You will be great :D Are you working in Norway btw? Food shop?
It did go great, actually! My feet are so tired after standing though, haha. I'm working in London- I'm here for school. And I'm doing luxury retail haha
Awesome :D Oh man, I remember the standing and tired feet. Wow, luxury retail, that sounds fancy!
the main problem with working in retail is working extra hours without any payment I really tired of working in retail, even we work extra hours still the management is not happy how much one guy can work, they expect everything from one staffs which is not possible
Yep, retail is shit.
Good job! I am proud of you for looking for the positive! My experience has been the same in my job. If you look for the negative, you WILL find it, but if you focus on the positive, your day will be a LOT better :)
Ugh yes, all of this, soo true. I'm in my 3'rd year too, but I got a crapload of responsibilities right away, so working in retail is not just working in retail, lol. But yeah, I have been mentally and physically drained for over a year now, and you Are right. We focus way too much on the negative side of our jobs. Thanks, Ena, I think I'll be going to work with a different mindset tomorrow. Atleast I'll try ;)
You're lovely and you say clever things ! You are so right about nasty or crazy customers. Sometimes if you are extra-kind to them they just calm themselves. I wish you the best of success, you have great attitude and mentality !
I'm starting a new job Saturday and I googled tips to working in retail. You've cheered me up. Thanks for that. :)
Exactly why I made this video. Thanks for letting me know :D And lots of good luck, I hope its a nice place to work!!
eenish I hope so too. Good luck with your move to England. I moved to London five years ago and it was the best decision I ever made.
I'm potentially starting a job in retail and I'm terrified. You've made me a little more positive about it so thank you.
Good luck!!! The first days in a new job are always pretty scary. You will get the hang of it though 😊
number one is most definitely true. Where I work you can have up to 4 people trapped in a tiny space that is approximately 4 metres x 4 metres and no one is allowed to leave the area for very long.
I know exactly what your talking about. Retail can be very bad at times but also good too.
I was lucky in that when I started my retail job I was among the oldest people there (I was 19...) so I almost immediately got responsibilities and a lot of different things to do. However, after working there for almost two years I was in charge of the fruit and vegetable department, so it was back to monotony. Apples and lettuce day in and day out. So don't get too good at one thing, they'll just make you do that all the time!
thanks a lot helped me know what to expect from my new job ( :
Thank you so much for this, i really needed it for my new-ish job that I've started recently :)
Happy to help :) And good luck with your new job, you will do great!
Aww thank you :)
That accent is near Irish and throws me for a loop
your eyes are beautiful! thanks for this vid. +
eyes
Good for you, you must be a nice optimistic person to be around I wish I was able to share your outlook. I still HATE it.
Ha ha, yay :D The job can be super draining some days, and other days I go home feeling really happy. Its strange. But recently they sent me to a course and it really changed my perspective on things :) Hope a different mindset will help you
oh my god i can’t believe you are from norway! your accent sounds very like northern ireland, i love it!
Scottish living in Norway.
hah it totally is like a game being nice to people! i have a lot of fun with that. way to think positive and sharing it :)
Hey I'm starting work at the co-op today, will I receive training on everything or will they expect me to know a lot already? Thanks.
Ha ha, I love all the stories I can bring home from work. Always makes other people laugh ^^ I'm so happy you like your job!
Great tips!
I just got hired at jcpenny
Kaitlin Horton congrats!
GodsGirl4K thanks girl but they let me go My second week but I know something better I didn't do nothing to them
kah Oh no! What happened?
kah what happened?
kah No
YAY! I'm glad you're still alive. :)
I am studying Norwegian and I work at Nordstrom! This is a great explanation -- Tusen Takk!
Thats so cool :D Bare hyggelig!
I just got hired at hot topic and im having serious trouble trying to open up and talk to customers. Advice?
zwinky899 just talk to them like they're normal people
I just started my job in what I guess might be considered retail. They place me in shops and let me hand out taste samples and try to sell a product. I just love talking to people and selling stuff so I really expected to love the job from the very start, and so I did xD Even though it's 6 hours straight standing and smiling I just love it. And I totally get the kill them with niceness thing, though I also have to try to convince them to buy what I'm selling so it's a little different. ^^
Small shops are the best ^^ Thanks!!
Her accent is fantastic. I'm Canadian so I kinda pronounce words like this too haha. Go northern culture!
Dustin Harford I'm from B.C
I'm too young to be working yet, haha, but thank you, anyway for the great video and amazing tips! :) If I ever work in retail, I think I'll enjoy it, thanks to your helpful advice! :)
Love your accent! 😍
Is this something that you can do for a career? And does it pay well enough for that
Savner deg! Du er søt, verdens beste kassejente.
really.. your voice so lovely
Hi still getting told off for not wearing my name badge on help please t
Thank you for this video. It was really helpul! :)
I get the guy who ripped up his receipt was wrong.
It's crazy how English sounding your accent is, I mean I thought you were maybe a bit Scottish
hey eenish: ¿habla usted español?
Hi Eenish am a 13 year old paper boy does that count as a job?
Got asked to wear a name badge as all staff wear them but i don't want to wear one??
Do I have to wear a name badge??
And what do you think about name badges are they a good idea ???
Hello got told off to day for not having name badge on can she make me wear it? And why do I have to wear it??
Hello is being a 13 year old paper boy a job in retail???
Got told off for a second day for not wearing my name badge why is she nagging me??
I am not going to wear it I don't need to and what is the point?
That Blargal D'Alien guy is strange... I've seen him posting on your videos for as long as I've been watching them. Do you know who that is IRL?
Haha, funny that you noticed ^^ He's a really nice guy who follows a lot of UA-camrs, (mostly smaller ones) and always makes sure to support and share their videos. I think he is awesome, but I understand that people might be confused to why he is an alien
Ah, that makes sense now. Sounds like a good guy!
Help. My granddaughter is 19yrs old. She is in college. Her first job working in clothing store. She is having problems with her boss. She does not want her mom comes in the store because store policy stated relatives cannot come in store to bother her. She given her warning about her relatives comes in store. One more she will be fired. She did not give the warning plus she hired someone after my granddaughter got hired. She is given her more hours. Can a supervisor fired you without a reason. Does she needs to quit before she gets fired. When she apply for another job will her ex boss make marks on here report about her that is not true. They hold it against her
I start at 4 for my first job at F21 and I am so scared but thanks you helped a lot
you should be scared, all the freaks i see go in that store
Lol!
i worked for walgreens from 13 years
Hello,Ena.
Good points, though I hope killing your customers with kindness, won't get you arrested.
I work at Best Buy i hate it.
Sooooooooooo... What are the positives?
Make money. Get discounted clothing. Generally cool coworkers
None.
He said none🤣🤣
Like. It was helpful. So I have shared it on LinkedIn. Thank you.
In which part of Norway do you live? :)
I have worked retail , I have more knowledge on , about it then you have voiced in the video, I am operating my own company at current.-What I know about retail is not only for many in the U.s. but all over the globe.
i love her frunt bunny tooth
Had to go back to the beginning three times cause I got lost in your eyes
I worked a register for 10 hours 😁
How mush do you earn money
Maybe this guy who went ballistic on you doesnt know that he can catch more flies with honey than with vinegar. And somebody needs to visit an anger management class and learn the word "goosfraba"
I dig your eyes.
Love your accent
I feel your pain. Working in retail sucks! In fact, I made a short animation called "working in animation sucks!" the animated series. It is a funny look at the retail industry. It is about a group of disgruntled employees who work at a large retail store and hate it. They are always trying to figure out how to escape their crappy jobs. I hope you check it out and let me know what you think.
retailsucks ep 001 lo res
Smart Ena is smart... ^_^
You are just the cutest little thing! I love your video. I work retail and can relate to everything you have said. It is amazing how when you change your attitude, you appreciate things so much more. I also loved how you complimented us USA retail workers :) With your attitude, you will go far in life. Thanks for sharing! I am going to share this on a facebook page I created called "Real Tales of Retail." I just started it today and was looking for a cute video about retail to post on it. This is the one I am going to post. I invite you to check out my page Real Tales of Retail and contribute some stories of your own.
Avoid retail if you can folks, it sucks!
thanks for the tips! PS you have nice eyes! :D
Pretty eyes
I wanna meet super friendly old men 😉
Hordaland :)
U r eyes beauty
You're such a cute doll 😄
Leuke filmpjes
Your faint accent is delightful.
You're beautiful. Damn.