I think it was a good video but the guy that did the honest and right thing did not get anything more than a thanks for being honest... They did not mention his company and I think they should have at least shown the company name on his truck ......
I think they worried that if they did that, some customers of that company would expect free work when they have a simple problem. "Yeah but I saw on TV that you fixed that person's problem for free!"
no doubt that's pretty sad they could have at least gave him a little bit of advertising and maybe a couple hundred bucks and a gift certificate to a steak house to take his wife out to eat. I don't even think they mentioned his name
So that woman fighting scam is in my opinion simple bitch.Why,when she was making monies her self she did not compensate that honest man-plumber.Did not insisted to pay him for his time and travel-simple $ 50.00 Same time she made -how much? Jurnalist? No super scam bitch.
They should have put out the name of the guy that charged nothing. THOSE are the types of plumbers that everyone needs. Honest people should be rewarded with more business!!
The video is on a plumbing company's channel so I doubt they would advertise for another business. Though I would agree with you. They put their number in the info though of course lol.
My wife and I purchased our first home in 2009. The basement had flooded during the first week. We called a plumber. He told us how our pipe had collapsed and that it would cost us nearly 7k to replace the pipe. He also explained that the quote did not include clean-up, as he was going to bust through our in-ground pool and just leave us with a monumental mess. We were young and felt devastated. I called for a second opinion. The second guy snaked the drain and said the pipes are perfectly fine. 85 bucks and all is good. ALWAYS GET A SECOND QUOTE.
True, for me: $600 for water heater, $60 for expansion tank, $100 for miscellaneous parts. That's just parts. I would have thought the bad guys would have charges about $1000.
how old is this video ? i use Roto Rooter. I'm worried now. It's usually the independent companies that cheat. there are time when thwe workers cheat their own companies. The price of the water heater isn't the issue. It's the quality.
I work for a sewer company in Chicago and is true people beware of any company. I get sent to jobs were there is no problems after doing my inspection I found out that there is nothing wrong I call my boss and I tell my boss that there is no problem and he say well make a problem and fix it. And I'm talking about jobs that cost thousands of dollars.
Some years ago I had water in my yard. I called a local plumbing company, and they came out and said the pipes had cracked inside the foundation, and quoted me $8,000.00 for a repair job which would require rerouting ALL of my pipes through the walls in the house. After closer investigation by me, I went to Lowe's and bought some materials, and then I repaired a leaky connection where the supply line from the street connected to the main house line. I spent about $25.00.
I am a plumber and have been one for over 20 yrs. Sad commentary of money LOVING people. I have a policy if I cannot fix it it's free for the service call. Never no who's watching you like GOD.
I agree with you Billy Bob. I used to run an in home computer and network support/repair company My business model was if I couldn't fix it, I couldn't charge them. God is always watching.
I'm a plumber. 22 years in the trade. After three years of working for myself I'm going back to the local. 290. The hard part of the business is that customers and contractors don't want to pay their bills. If your a customer and you are reading this you may wonder why its so hard to get a professional to get your job done
I loved working as a service tech for Bell Atlantic who got their money from everyone's phone bills each month. If the problem was inside the home, and the home owner didn't have a wire maintenance plan, we were supposed to charge them a service call and at least 15 minutes. I had a woman tell me "I'm single, live here by myself and I can't afford that". It hit me in my heart. I looked in the box and found a rusty NTW and told her it was a problem. She asked if it was causing the problem. I said "no", but because it is a problem I won't charge you". She got the wire maintenance plan immediately, I disconnected the inside wire causing the problem, and she had a phone in use. The following monday the manager and my supervisor told me I had to go back to that job and fix it, and they're coming along also. She told them everything that happened and said "I'm switching my cellphone service over to Bell Atlantic and you all have good people working for you, is he losing his job over this". Both my supervisor and manager looked at each other and said "no, he won't lose his job over this". The problem was a shorted phone, and because she bought the cheap wire plan I was supposed to charge her because it was her PHONE causing the problem. I didn't charge her. I had a heart. A single woman paying everything is rough. I kept a customer too. I changed her jack and said she needed the new gel jacks to keep corrosion from ruining the connection. She asked if it was the problem and I told her no, don't plug that phone back in". I don't understand how people don't have hearts and can rip people off. I don't. Do right, do people right, and you will become a big successful company that people will pay for your services. Rip people off and you'll get your customer or 4 every month and make a little money. I got a heart and could never rip people off. A simple service call, I'd feel bad about having to charge someone a hundred dollar service call to push a fuse back in. YET, the company has to get that hundred so everyone gets payed. Fucked up catch 22.
I'm not a professional plumber, but I even know on a leak, the first thing you do it tighten the fittings. They do work them-self loose, going from hot to cold will do that.
I wish she would mention the name of the honest plumber, especially the guy who did not charge her. These are the guys that don't have money for advertising so getting their name out in the media is important for them.
I can promise you that the guy who didn't charge anything smelled a rat... He's not more honest, just more shrewd. "Journalists" have been doing this for years.
AAA Auger is a crook too, charged my mom $1500 for a new water heater in 2015 while I was out of town. I'm certain there was nothing wrong with the old one, probably just needed the burner cleaned or something simple like that.
I recently had a conversation with a co-worker. He did need a new water heater. After a company gave him a $1700 price, he called a handy-man we both know and got the job done that day for $200. We need to quit supporting those greedy CEOs.
I'm a nice guy love God and family but if my own family doesn't pay me 350 my blood related family then they don't see the value me ( a real actual licensed plumber) so therefore they ain't even worth my time buddy.... I can assure.you the water heater.is.not up to code
i came home one night with my wife to find our restroom had flooded... i imediatly knew it was the water heater on the other side of the wall in the garage... so i shut it off and thought i was screwed... the next day i turned the water on to see where the water was leaking from just to make sure... it was leaking from a pressure valve in the middle of the unit... so i bought a new pressure valve and bam it worked!!! still working after 3 years too!!!
Not all but most business will try and rip you off for as much as they can, we gut to get the word out , thank you for doing that, we need more of your kind.
I couldnt agree more, people dont bat an eye when charged $250 per stitch at the hospital, why should a plumbers time and knowledge be underappreciated?
Unfortunately, a lot of these guys are pushed, by the owners of the plumbing company. To sell, sell, sell, or they lose their job, cause there numbers are to low for the company to make a large profit. I've been in the plumbing Business for over 20+ years and over 85% of plumbing companies, I've worked for, constantly push to upsell, they even have monthly or even weekly meetings on making the sale. More often then not the owner, looks at the numbers and not the integrity of the company.
I'm not too surprise with Rotor Rooter. I've called them in the past to clear a drain. The plumber had no idea what to do, I had my buddy that was in the area at the time who's a plumber showed him what to do and helped him.... And yes I still got a bill from him. Their tech's are not that experienced.
Rotor Rooter is the biggest scam known to plumbing. A normal main sewer clearing will cost $99-$200. When you call Rotor Rooter it's a minimum $450+ and they try to sell you on an insane amount of stuff. The only deviation from Rotor Rooter protocol is that the protocol is to successfully scam the customer. Since the salesman did not do that (they aren't plumbers, they are salesmen), the salesman violated Rotor Rooter protocol.
Very false. I work for ROTO ROOTER. and we are the honest company in my town. Just because one fails you, doesn't mean the rest of us do. Don't bash the whole company because of one bad seed.
200 dollars for a main line cleaning? How the hell do you come up with that number? You have absolutely no idea what is in a drain line before you charge to clean it. I assume you're not a plumber.
It's refreshing to see one of these videos where the vast majority of people were honest and there were only a few scammers. Looks like plumbing is the last bastion of mostly honest tradesmen.
I am a plumber and ran across that sort of problem. When I find a hose leaking on the heater I would swap it out and not just tighten it up that's not a part that just comes loose on its own like that. That's to ensure it got fixed right the first time
I understand the frustration of the cost to have a technician come and do work. There are a lot of techs that rip people off. I see this almost on the daily and am constantly righting others wrongs into rights. Something that all you should understand though is there is a standard pricing in single family home and commercial service repairs. This is something that all of you should look into before you start accusing someone of attempting to rip you off. These costs of repairs are the price you pay for business operating costs and the specific skills know how. I do recommend a second opinion on these matters, unfortunately many contractors charge a service fee so not only would you be paying once for a tech to come out but twice for what would most likely become the same information.
What a terrible segment. Highlight the dishonest plumbers, but don't mention where the guy who wasn't going to charge you a penny was from. Journalism.
When the economy is bad,and a contractor has alot of employess and trucks on the road you are more likely to get taken,even from a honest contractors at times.FACT.There IS a bottom line for how much a company HAS to make each day to break even,and that's just to break even.WE are NOT in business to break even.HVAC is a tough business.The overhead can be ridiculous.Each tech that goes out in the morning has to come back with a minimum amount of money to cover his pay for the day,and business overhead and profit.Profit is NOT a bad word.I DO NOT tell customer they have to do this,do that.I suggest to them to change certain parts cause of their age,visual condition of the part.This is called preventive maintenance.Commercial I look for everything I can write up to make money.However,my boss does not mark the parts up ridiculously .
so its the consumers problem that a company has tons of overhead and probably a bunch of useless employees? I dont think so, I run an HVAC company and I would never rip off the customer. Long term customers are worth much more than a short term payday. For you to even say that consumers are going to get ripped off even by honest companies is a joke. Maybe you should find a different career path.
be aware that almost every major plumbing business, in the cities especially, are over charging and often have very new workers that are going out on thier own when really they should still be with a journeyman..
Beware of Large Plumbing companies that advertise heavily Imho.The "techs" are Pressured to sell,sell,sell and it can border on dishonesty alot of times.In Greensboro NC there are two large companies that have a fleet of "green trucks" and I go behind them all the time.Roto Rooter too! They charge twice what I do and the Licensed guy is sitting in a golf cart on the golf course I guess because you won' t see him at your house
I worked at Roto Rooter... The problem really is the companies that pay you commission based salaries... R.R. only pays 20% and 25% if you're licensed... of the labor ONLY. Then they set prices with a lot of places. So imagine at 2 in the morning having to catch an emergency call for 20% of $85.00. (True story) Your definitely gonna pad that bill!!! Then you provide your own gas and work vehicle. The only way to make any money as a plumber with these companies is to find a way to maximize the work and labor fees. THE COMPANIES PUSH YOU TO DO THIS TO THE CUSTOMER or you bust your ass and go home with McDonald's money.
Yea I’ve took up the trade as a plumber and I don’t believe in selling something that a customer doesn’t need. Once I do a thorough evaluation of the problem and finds that the nut was loose I would tighten it and assure the line wasn’t leaking and just charge a service diagnostic fee and be on my way. I believe in treating a customer property like it’s your own not like a dollar sign
Roto-Rooter was just as bad and wanted to charge you more.. Just Plumbing employees work on commission if they don't sell you anything they don't get anything. just a very low wage...
Same goes to furnace. I have a 20 year old furnace. I called 5 guys for repair, 4 guys tried to sell me new one, quoted from $6K to 10K including installation. One guy cleaned throughly and charged me $109 + tax. even told me it will run ok if I maintain it well with annual tune up, which I didnt do for past 5 years.
I do all my own work. I've been scammed and can't afford it. I was a carpenter than painter and rehabed some homes. Plumbers are the worst. I learned how to sweat pipes and just about everything about 8 years ago. When you learn what they actually do and how easy it is on your average house, it makes me go baserk that they charge me 2 weeks worth of my pay for 5 hours worth of work and its not brain surgery. This plumber came by that my ex called wanted to charge her 220 dollars because the toilet was running. I came home and kicked his fucking ass out of my house, called him a fucking thief and removed the old toilet bowl cleaner puck away from the stopper in 5 seconds. Most are nothing but thieves they should be thrown in jail.
it's not really right to lump all plumbers into that category. Not all of them are out to scam and to be honest you act like plumbing is easy when it's actually alot of work.
Been a licensed master plumber for longer then many have been alive. It is neither easy nor simple work. We are expected to never be seen or heard and it has to work.
What you dont understand sir is most times not all, its better to repair most parts if its a older toilet etc. Because if you were to repair just the flapper or fillvalve on the toilet many times other stuff tends to breaks or leak. Then you get called back for not doing a good job, should have fixed it right the first time etc. Then you have to charge again and customers is really pissed. Its like the mechanic only fixing oneside of your brakepads replace all of them if you know there gonna start screeching a monthe for now. I just think your a cheapskate...lol.
You do realize these are businesses trying to turn a profit?You sound like some dude who watched a few videos on UA-cam on how to replace a toilet and know since you learned that you think you're a genius of plumbing.
Root Rooter has been crooked since the 1970’s since revenues have been down. They are management heavy and train their techs how to “Bill Up” every job...many times several hundred dollars worth.
This is why I am multi-craft. I fix my own stuff, and other people's too. I've fixed Hvac issues for free, and replaced/ rewired many things, free. A lady had no heat in winter and knew I was good, and reliable. People are ridiculous... Help each-other out instead of being greedy. We are failing each-other... That nice lady offered me 80 dollars and I declined. She insisted I would offend her if I didn't take it, so I then obliged.
I am a plumber and this is the dumbest thing ever. 99.9 percent of the time if there is water around a tank it is the tank and needs to be replaced. Half these guys weren't trying to scam anyone they probably honestly thought they needed a tank. Why would a nut all of a sudden start leaking. Trying to make us all look bad now. And even if it takes 15 minutes it should still be a min charge. Why praise the guy who gave it out for free he ruins it for the rest of us trying to make a living. You don't expect a freebie from the chiropractor when it only takes a minute to crack your neck do you. People always wanna be cheap to a tradesman even though some of us highly trained.
A minimum charge to show up is the norm. If I was in the area I may say no charge but if a customer has a problem that they cannot solve, no matter how simple it is, there is a charge to show up, otherwise, they would be wasting my time. To sell something that is un necesary is a rip off.
What bothers me so much is that they did not provide the name of the companies that were honest. WTF.... Really.. you could of at least give them creadit by providing their name and company name. Inside edition is just as bad as the crooked plumbers
This is a bullcrap test. No wonder the roto-rooter guy wanted to replace it. Nuts don't just loosen by themselves, so it would make sense there is a problem. In my area, if a hot water tank is leaking it needs to get replaced. Mind you 99% of people here rent the tank and get it swapped for free.
"hot" or "cold" is a relative thing. Since liquid water is clearly above 0 degrees Kelvin, even what we call "cold" water is very hot by absolute zero reference, so even 55 F is very hot on the scale between absolute zero and steam. It's just a mixup/combination of "hot water maker" and "water heater". Don't let it bother you.
I had a plumber who caused a bit of a flood in my toilet and someone else who caused a fountain in my toilet that went downstairs, also another who finished a job within about 70 mins and stood around downstairs making it stretch to 5 hours or so (I think it was 6) pretending he had to go get a part in the city. All the tradesmen have been corrupt and done the dirty on us and caused huge damage and 1000s of bucks. They always pretend to go and get parts too and actually go for lunch for ages and charge the earth and stretch the time out hugely.
Those folk are ruthless they dnt care abt anyone but themselves as long as it’s not them. They just carry on as usual. They most likely rip off older people an innocent individuals.
Good video. .. but even with the worst person you got. I know of someone, who had same problem. Water leak. But I knew the water heater was no good. This person got charge $1800 for a new water heater. Parts labor.
My brother has a plumbing company in Orange, CA and I had that exact situation and I went out and saw water dripping from water flex and took a crescent wrench and tightened it a little and wallah, it was fixed! These people were using their warranty so I hit them with the basic min charge. Honesty is not the best policy it is the only policy as our Dad taught us!
Roto rooter charged me thousand dollars to just install a water heater i bought and used water seal tape for gas also did not know what a reverse valve was and I ended up doing it myself hate these guys they rip every one
Listen if you're a service man and you don't charge your service fee even for the simplest of repair, YOU'RE NOT DOING YOUR JOB. You have to account for your time and your company isn't paying you for nothing. I hate it when I see guys who don't charge a service fee when you're clearly being requested for service...
Not charging does not mean doing 'the right thing'. It's not about hey he just tightened a bolt. The guy is charging for his knowledge to know what to fix and how to solve it as well, either a bolt or complete replacement.
At our company, we would have changed the supply line (we call them "waboos") because I would have assumed that the rubber gasket was bad. And also because we operate out of Texas, if I checked the water pressure and it was over 80psi I would have recommended an expansion tank as well as a vacuum breaker as code upgrades
And, this is yet ANOTHER reason why I love living in “Smalltown, USA”! In the town where I live (pop. >9,000), everybody knows everyone, which is one of the things that big cities can’t do. Here, any and all service people who work on something of yours {i.e. plumbers, mechanics, etc.} also shop at the same grocery stores as their customers, they go to the same bank, etc., etc., etc. So, besides being raised with good morals and values, knowing they have to literally face the very people that hire them helps keeps them “honest”. 😁
The honest guy did his job...why should he get something in reward? He is smart and didnt charge because he knows next time they will use his company. You dont need a reward for everything you do in life. He helps the home owner and they help him when they have another problem and call his company. Its a win win
hahaha for some reason that plumber that was smoking cracked me up, i know it's NOT professional, but i personally find that those who smoke and work are usually confident in their work that they can do it with a cigarette in their hand
I think it was a good video but the guy that did the honest and right thing did not get anything more than a thanks for being honest... They did not mention his company and I think they should have at least shown the company name on his truck ......
I agree 100%!!!! They needed to reward him greatly by showing his company to the public. Homeowner owners need more honest people!!!
I agree as well.
I think they worried that if they did that, some customers of that company would expect free work when they have a simple problem. "Yeah but I saw on TV that you fixed that person's problem for free!"
no doubt that's pretty sad they could have at least gave him a little bit of advertising and maybe a couple hundred bucks and a gift certificate to a steak house to take his wife out to eat. I don't even think they mentioned his name
So that woman fighting scam is in my opinion simple bitch.Why,when she was making monies her self she did not compensate that honest man-plumber.Did not insisted to pay him for his time and travel-simple $ 50.00
Same time she made -how much?
Jurnalist? No super scam bitch.
They should have put out the name of the guy that charged nothing. THOSE are the types of plumbers that everyone needs. Honest people should be rewarded with more business!!
The video is on a plumbing company's channel so I doubt they would advertise for another business. Though I would agree with you. They put their number in the info though of course lol.
it was Parker and Sons
they're known here in AZ as a quality plumbing co.
He's probably gone out of business or being sacked, he looked worried when he saw the camera. You have to charge a call out to survive
mo mmbosu exactly, he was most likely about to leave the company. I did the same once I left my company as a service tech
My wife and I purchased our first home in 2009. The basement had flooded during the first week. We called a plumber. He told us how our pipe had collapsed and that it would cost us nearly 7k to replace the pipe. He also explained that the quote did not include clean-up, as he was going to bust through our in-ground pool and just leave us with a monumental mess. We were young and felt devastated.
I called for a second opinion. The second guy snaked the drain and said the pipes are perfectly fine. 85 bucks and all is good.
ALWAYS GET A SECOND QUOTE.
WOW - 7k vs 85 bucks - the first liar should have been ashamed!!
Why don't they give the name of the good plumbers ? Everybody needs a good plumber !!
They gave you names of two of them right at the beginning of the video.
Ken DePue
They could have given the 8 names of the honest guys to encourage them no ?
No. That would take up valuable air time and take away from revenue-generating advertising.
Ken DePue Yes you are probably right...
Look at the name of the channel that the video is on, it's a plumbing company. They're not going to send people to other businesses.
the company the man came from that charged nothing is "Parker & Sons Plumbing"
Thanks ! It needs to be highlighted ! This TV report is very negative-publicity-oriented only naming the bad ones
Roto Rooter only charging $507 for a new water heater? That's the hardest thing to believe in this entire video.
that was over 20 years ago when this video was filmed.
now it is 2019 I was charged $450 to replace a pressure reducing valve - job took 30 min and part cost $50 LOL. ROTO Rooter Scamms.
True, for me: $600 for water heater, $60 for expansion tank, $100 for miscellaneous parts. That's just parts. I would have thought the bad guys would have charges about $1000.
how old is this video ? i use Roto Rooter. I'm worried now. It's usually the independent companies that cheat. there are time when thwe workers cheat their own companies. The price of the water heater isn't the issue. It's the quality.
@@davidchan9632
No, roto rooter plumbers are con men. They upsell and work on commissions.
They should've given more recognition to the honest guys. It is good to know who the crooks are, but the honest guys deserve just as much attention.
Nice to see you here bud!
Dude really was smoking a cig in your garage tightening a water flex 😂
♪ Call Roto-Rooter - that's the name
And away goes your money down the drain!
Roto-Rooter
Up Yer Pooter! ♫
LOL!
lol u sing Pretty!
How bout you do that to congressman, bankers, and car dealers!!!
They do, y'all just refuse to listen.
The reporters would magically disappears and the reports would never be found.
I work for a sewer company in Chicago and is true people beware of any company. I get sent to jobs were there is no problems after doing my inspection I found out that there is nothing wrong I call my boss and I tell my boss that there is no problem and he say well make a problem and fix it. And I'm talking about jobs that cost thousands of dollars.
Some years ago I had water in my yard. I called a local plumbing company, and they came out and said the pipes had cracked inside the foundation, and quoted me $8,000.00 for a repair job which would require rerouting ALL of my pipes through the walls in the house.
After closer investigation by me, I went to Lowe's and bought some materials, and then I repaired a leaky connection where the supply line from the street connected to the main house line. I spent about $25.00.
Plus your time and energy not just 25.00 bucks
Anyone else notice the plumber at 3:25 holding a cigarette while tightening the nut?
Bobby Anderson I
That was the best
I lost it lmao
That's old school I guess...
it's cool, he was one of the honest plumbers who did the right thing
Why didn't they plug the good plumbers?
Yah they could of atleast gave us the free plumbers name so we could give him a thumbs up. We need more like you.
I am a plumber and have been one for over 20 yrs. Sad commentary of money LOVING people. I have a policy if I cannot fix it it's free for the service call. Never no who's watching you like GOD.
I agree with you Billy Bob. I used to run an in home computer and network support/repair company
My business model was if I couldn't fix it, I couldn't charge them. God is always watching.
I'm a plumber. 22 years in the trade. After three years of working for myself I'm going back to the local. 290. The hard part of the business is that customers and contractors don't want to pay their bills. If your a customer and you are reading this you may wonder why its so hard to get a professional to get your job done
I loved working as a service tech for Bell Atlantic who got their money from everyone's phone bills each month. If the problem was inside the home, and the home owner didn't have a wire maintenance plan, we were supposed to charge them a service call and at least 15 minutes. I had a woman tell me "I'm single, live here by myself and I can't afford that". It hit me in my heart. I looked in the box and found a rusty NTW and told her it was a problem. She asked if it was causing the problem. I said "no", but because it is a problem I won't charge you". She got the wire maintenance plan immediately, I disconnected the inside wire causing the problem, and she had a phone in use. The following monday the manager and my supervisor told me I had to go back to that job and fix it, and they're coming along also. She told them everything that happened and said "I'm switching my cellphone service over to Bell Atlantic and you all have good people working for you, is he losing his job over this". Both my supervisor and manager looked at each other and said "no, he won't lose his job over this". The problem was a shorted phone, and because she bought the cheap wire plan I was supposed to charge her because it was her PHONE causing the problem. I didn't charge her. I had a heart. A single woman paying everything is rough. I kept a customer too. I changed her jack and said she needed the new gel jacks to keep corrosion from ruining the connection. She asked if it was the problem and I told her no, don't plug that phone back in". I don't understand how people don't have hearts and can rip people off. I don't. Do right, do people right, and you will become a big successful company that people will pay for your services. Rip people off and you'll get your customer or 4 every month and make a little money. I got a heart and could never rip people off. A simple service call, I'd feel bad about having to charge someone a hundred dollar service call to push a fuse back in. YET, the company has to get that hundred so everyone gets payed. Fucked up catch 22.
4:30 guy almost falls down the stairs lmao
+Walrus Overlord Hahaha
+Walrus Overlord holy shit, that caught me so off guard I nearly coughed up lung butter
lmfao😂😂
Good catch, glad I watched it agin hahaha
Walrus Overlord Haha, I love it when someone finds the hidden gem in otherwise boring videos. Well done, sir.
These plumbers should’ve known it was a set up when a woman calls you and says “my water heater is leaking”
I'm not a professional plumber, but I even know on a leak, the first thing you do it tighten the fittings. They do work them-self loose, going from hot to cold will do that.
I wish she would mention the name of the honest plumber, especially the guy who did not charge her. These are the guys that don't have money for advertising so getting their name out in the media is important for them.
I can promise you that the guy who didn't charge anything smelled a rat... He's not more honest, just more shrewd. "Journalists" have been doing this for years.
John-Del you will pardon me, i I prefer to believe the plumber than you
I took your advice, asked the plumber for a second opinion. He told me not only was my hot water heater out, I was UGLY, too !!!
Smart businessmen would realize they'd make more money being honest with people, through word of mouth and their reputation online.
AAA Auger is a crook too, charged my mom $1500 for a new water heater in 2015 while I was out of town. I'm certain there was nothing wrong with the old one, probably just needed the burner cleaned or something simple like that.
I recently had a conversation with a co-worker. He did need a new water heater. After a company gave him a $1700 price, he called a handy-man we both know and got the job done that day for $200. We need to quit supporting those greedy CEOs.
TheTomBevis you have to be a licensed plumber to change out a water heater
chris doback that's the truth.
200 dollars? Suckers born every day. I like how you were the one taking advantage.
I'm a nice guy love God and family but if my own family doesn't pay me 350 my blood related family then they don't see the value me ( a real actual licensed plumber) so therefore they ain't even worth my time buddy.... I can assure.you the water heater.is.not up to code
Hope we have more honest Plumbers here in Florida, grate video, congrats from Boca Raton FL !!!!
"Could you just go like this? And tighten it?" LOL
i came home one night with my wife to find our restroom had flooded... i imediatly knew it was the water heater on the other side of the wall in the garage... so i shut it off and thought i was screwed... the next day i turned the water on to see where the water was leaking from just to make sure... it was leaking from a pressure valve in the middle of the unit... so i bought a new pressure valve and bam it worked!!! still working after 3 years too!!!
Daniel Silva wow, i guess.
Roto rooter repair men are under a lot of pressure to sell the job. That is how they make there wages .
Not all but most business will try and rip you off for as much as they can, we gut to get the word out , thank you for doing that, we need more of your kind.
$85 for a service call seems about right. The guy is charging for skill & ability not for the time it took to resolve the problem!
I couldnt agree more, people dont bat an eye when charged $250 per stitch at the hospital, why should a plumbers time and knowledge be underappreciated?
How much skill and ability does it take to tighten a nut with a wrench?? haha
85buck. @@toscodav
85 is for thier time and fuel and all rhe expenses of a business.
"Cuz look... it's fixed." As she turns the wrench just a little. Roy must have been shaking in his boots.
the companies with the biggest ads in the phone book and the vans with the most lettering are the biggest rip-offs. Never hire Roto-Rooter.
I always get a couple of quotes. The best way is to ask someone who owns apartment complex. Their plumbers rely on repeat business.
Unfortunately, a lot of these guys are pushed, by the owners of the plumbing company. To sell, sell, sell, or they lose their job, cause there numbers are to low for the company to make a large profit. I've been in the plumbing Business for over 20+ years and over 85% of plumbing companies, I've worked for, constantly push to upsell, they even have monthly or even weekly meetings on making the sale. More often then not the owner, looks at the numbers and not the integrity of the company.
Thanks for your honesty.
ABC. Always Be Closing.
Plumbers: crooks in overalls.
I'm not too surprise with Rotor Rooter. I've called them in the past to clear a drain. The plumber had no idea what to do, I had my buddy that was in the area at the time who's a plumber showed him what to do and helped him.... And yes I still got a bill from him.
Their tech's are not that experienced.
Rotor Rooter is the biggest scam known to plumbing. A normal main sewer clearing will cost $99-$200. When you call Rotor Rooter it's a minimum $450+ and they try to sell you on an insane amount of stuff.
The only deviation from Rotor Rooter protocol is that the protocol is to successfully scam the customer. Since the salesman did not do that (they aren't plumbers, they are salesmen), the salesman violated Rotor Rooter protocol.
Very false. I work for ROTO ROOTER. and we are the honest company in my town. Just because one fails you, doesn't mean the rest of us do. Don't bash the whole company because of one bad seed.
200 dollars for a main line cleaning? How the hell do you come up with that number?
You have absolutely no idea what is in a drain line before you charge to clean it. I assume you're not a plumber.
It's refreshing to see one of these videos where the vast majority of people were honest and there were only a few scammers. Looks like plumbing is the last bastion of mostly honest tradesmen.
yes
THE GUY WHO CHARGED NOTHING IS THE ONE I WANT TO DO BUSINESS WITH. PUT HIS NAME OUT!
His company is probably out of business by now. Its a profession, not a hobby.
Yup you don't make money giving out freebies. He ruins it for us honest plumbers trying to make a living doing this. It's a job not a hobby
Unless you have double DD's and a kicking ass I am pretty sure he would charge you.
Yeah, but you gotta still give him a tip, so he stays in business for when you need him for a bigger emergency job.
Chances he's gone out of business for not getting enough work....
I am a plumber and ran across that sort of problem. When I find a hose leaking on the heater I would swap it out and not just tighten it up that's not a part that just comes loose on its own like that. That's to ensure it got fixed right the first time
Roto-Rooter is known to scam all the time my dad worked for them just a month and quit due to all the scams they do!
Cap
I understand the frustration of the cost to have a technician come and do work. There are a lot of techs that rip people off. I see this almost on the daily and am constantly righting others wrongs into rights. Something that all you should understand though is there is a standard pricing in single family home and commercial service repairs. This is something that all of you should look into before you start accusing someone of attempting to rip you off. These costs of repairs are the price you pay for business operating costs and the specific skills know how. I do recommend a second opinion on these matters, unfortunately many contractors charge a service fee so not only would you be paying once for a tech to come out but twice for what would most likely become the same information.
What a terrible segment. Highlight the dishonest plumbers, but don't mention where the guy who wasn't going to charge you a penny was from. Journalism.
If the plumber isn’t charging, he’s hoping to get laid. Lolz
terrible segment to show people not to be scammed by you!!!
This is so eye opening!!! Great to know how these ppl scam others!! I will always take a second opinion from now on
Give all of the names of the good companies so everybody would know them.
They don't untighten by themself, so it's very uncommon, I would think something have cracked too if it's a new leak.
No... if it's NEWISH there's more chance the person installing it didn't tighten the nuts sufficiently.
When the economy is bad,and a contractor has alot of employess and trucks on the road you are more likely to get taken,even from a honest contractors at times.FACT.There IS a bottom line for how much a company HAS to make each day to break even,and that's just to break even.WE are NOT in business to break even.HVAC is a tough business.The overhead can be ridiculous.Each tech that goes out in the morning has to come back with a minimum amount of money to cover his pay for the day,and business overhead and profit.Profit is NOT a bad word.I DO NOT tell customer they have to do this,do that.I suggest to them to change certain parts cause of their age,visual condition of the part.This is called preventive maintenance.Commercial I look for everything I can write up to make money.However,my boss does not mark the parts up ridiculously .
so its the consumers problem that a company has tons of overhead and probably a bunch of useless employees? I dont think so, I run an HVAC company and I would never rip off the customer. Long term customers are worth much more than a short term payday. For you to even say that consumers are going to get ripped off even by honest companies is a joke. Maybe you should find a different career path.
be aware that almost every major plumbing business, in the cities especially, are over charging and often have very new workers that are going out on thier own when really they should still be with a journeyman..
Beware of Large Plumbing companies that advertise heavily Imho.The "techs" are Pressured to sell,sell,sell and it can border on dishonesty alot of times.In Greensboro NC there are two large companies that have a fleet of "green trucks" and I go behind them all the time.Roto Rooter too! They charge twice what I do and the Licensed guy is sitting in a golf cart on the golf course I guess because you won' t see him at your house
Yeah man I agree, been a plumber 41 yrs , your right, keep it flowing
I worked at Roto Rooter...
The problem really is the companies that pay you commission based salaries...
R.R. only pays 20% and 25% if you're licensed... of the labor ONLY. Then they set prices with a lot of places. So imagine at 2 in the morning having to catch an emergency call for 20% of $85.00. (True story) Your definitely gonna pad that bill!!! Then you provide your own gas and work vehicle. The only way to make any money as a plumber with these companies is to find a way to maximize the work and labor fees. THE COMPANIES PUSH YOU TO DO THIS TO THE CUSTOMER or you bust your ass and go home with McDonald's money.
Who's the fuckin plumber with a cig in his hand WTF
Vehicle Virgins that's how they roll lol I noticed that too reminds me of some plumber friends.
It's plumbers like this who make it very hard for plumbers especially professional plumbers of color
3:26 I am a smoker myself, but I think it is just wrong to smoke whilst working
never enter a customers premises whilst smoking, try to put it out before pulling on site and vent your vehicle out best yet :)
Don't smoke you're gonna die.
I act like it’s 1975 and ask for an ashtray....everyone had those...lol
Haha that guy trips on the stairs at 4:29
isolated incident my ass. Business as usual.Roto scammer down the drain
Yea I’ve took up the trade as a plumber and I don’t believe in selling something that a customer doesn’t need. Once I do a thorough evaluation of the problem and finds that the nut was loose I would tighten it and assure the line wasn’t leaking and just charge a service diagnostic fee and be on my way. I believe in treating a customer property like it’s your own not like a dollar sign
Roto-Rooter was just as bad and wanted to charge you more.. Just Plumbing employees work on commission if they don't sell you anything they don't get anything. just a very low wage...
Same goes to furnace. I have a 20 year old furnace. I called 5 guys for repair, 4 guys tried to sell me new one, quoted from $6K to 10K including installation. One guy cleaned throughly and charged me $109 + tax. even told me it will run ok if I maintain it well with annual tune up, which I didnt do for past 5 years.
I do all my own work. I've been scammed and can't afford it. I was a carpenter than painter and rehabed some homes. Plumbers are the worst. I learned how to sweat pipes and just about everything about 8 years ago. When you learn what they actually do and how easy it is on your average house, it makes me go baserk that they charge me 2 weeks worth of my pay for 5 hours worth of work and its not brain surgery. This plumber came by that my ex called wanted to charge her 220 dollars because the toilet was running. I came home and kicked his fucking ass out of my house, called him a fucking thief and removed the old toilet bowl cleaner puck away from the stopper in 5 seconds. Most are nothing but thieves they should be thrown in jail.
I just wondered if they killed the power to the water heater
it's not really right to lump all plumbers into that category. Not all of them are out to scam and to be honest you act like plumbing is easy when it's actually alot of work.
Been a licensed master plumber for longer then many have been alive. It is neither easy nor simple work. We are expected to never be seen or heard and it has to work.
What you dont understand sir is most times not all, its better to repair most parts if its a older toilet etc. Because if you were to repair just the flapper or fillvalve on the toilet many times other stuff tends to breaks or leak. Then you get called back for not doing a good job, should have fixed it right the first time etc. Then you have to charge again and customers is really pissed. Its like the mechanic only fixing oneside of your brakepads replace all of them if you know there gonna start screeching a monthe for now. I just think your a cheapskate...lol.
You do realize these are businesses trying to turn a profit?You sound like some dude who watched a few videos on UA-cam on how to replace a toilet and know since you learned that you think you're a genius of plumbing.
Man why can't I be a subject of one of these hidden investigations? I'd come off looking like a hero!!
Has the balls to scam but doesn't have the balls to own up to it
Root Rooter has been crooked since the 1970’s since revenues have been down. They are management heavy and train their techs how to “Bill Up” every job...many times several hundred dollars worth.
Not sure if this is a crook situation more so than inexperienced technician.
That's why those with street smarts don't get taken advantage of! Glad I have both!
haha damn I wonder how many companies they ran out of business.. good job tho keep exposing those snakes
Awesome, I love these type of videos, They should make a whole 30min tv show
Will they do the same for bankers????
This is why I am multi-craft. I fix my own stuff, and other people's too. I've fixed Hvac issues for free, and replaced/ rewired many things, free. A lady had no heat in winter and knew I was good, and reliable. People are ridiculous... Help each-other out instead of being greedy. We are failing each-other... That nice lady offered me 80 dollars and I declined. She insisted I would offend her if I didn't take it, so I then obliged.
just here to check out Lisa
I am a plumber and this is the dumbest thing ever. 99.9 percent of the time if there is water around a tank it is the tank and needs to be replaced. Half these guys weren't trying to scam anyone they probably honestly thought they needed a tank. Why would a nut all of a sudden start leaking. Trying to make us all look bad now. And even if it takes 15 minutes it should still be a min charge. Why praise the guy who gave it out for free he ruins it for the rest of us trying to make a living. You don't expect a freebie from the chiropractor when it only takes a minute to crack your neck do you. People always wanna be cheap to a tradesman even though some of us highly trained.
The name of the good plumber!!!!?
The ‘Good guy’ does not get any reward or get promotion for his fine quality!!!?
A minimum charge to show up is the norm. If I was in the area I may say no charge but if a customer has a problem that they cannot solve, no matter how simple it is, there is a charge to show up, otherwise, they would be wasting my time. To sell something that is un necesary is a rip off.
What bothers me so much is that they did not provide the name of the companies that were honest. WTF.... Really.. you could of at least give them creadit by providing their name and company name. Inside edition is just as bad as the crooked plumbers
3:23 lol just having a smoke in your garage
4.30 that guy felt almost of the sstairs
Great englisch!!!
And people wonder why I do my own building, electrical, and plumbing.
This is a bullcrap test. No wonder the roto-rooter guy wanted to replace it. Nuts don't just loosen by themselves, so it would make sense there is a problem. In my area, if a hot water tank is leaking it needs to get replaced. Mind you 99% of people here rent the tank and get it swapped for free.
2:47 LMAO "Well I can do that...... absolutely"
And it's not a hot water heater , you don't have to heat hot water.
you do if you want it hotter than it is
Anything with a temperature higher than absolute zero has heat. Did you know you can extract heat out of ice?
Amen, been a plumber for ten years and the hot water heater thing is still a pet peeve.
"hot" or "cold" is a relative thing. Since liquid water is clearly above 0 degrees Kelvin, even what we call "cold" water is very hot by absolute zero reference, so even 55 F is very hot on the scale between absolute zero and steam. It's just a mixup/combination of "hot water maker" and "water heater". Don't let it bother you.
Andrew Ysker yeah 22 seconds into I thought that.
Don't use rotor rooter they suck they wanted to charge me $603 to clean a drain line to the main line I called another servicer $86
I'm going to tell you guys what a great plumber once told me " A honest plumber is a broke plumber"
I had a plumber who caused a bit of a flood in my toilet and someone else who caused a fountain in my toilet that went downstairs, also another
who finished a job within about 70 mins and stood around downstairs making it stretch to 5 hours or so (I think it was 6) pretending he had to go
get a part in the city. All the tradesmen have been corrupt and done the dirty on us and caused huge damage and 1000s of bucks. They always pretend to go and get parts
too and actually go for lunch for ages and charge the earth and stretch the time out hugely.
This girl is so hot
women 1:17
Those folk are ruthless they dnt care abt anyone but themselves as long as it’s not them. They just carry on as usual. They most likely rip off older people an innocent individuals.
First rule , ASK TO SEE HIS LICENSE. You should be able to see it on demand. Its like having a drivers license
Most of these people are licensed. They are just trying to scam.
First rule: ABC. Always Be Closing.
All plumbers are crooks.
I have no idea how plumper license look like, and many other people do as well. So what is the point for asking to show license to consumer?
Roto rooter is famous amongst plumbers for not actually being plumbers but impersonating them and are salesmen at the most
Good video. .. but even with the worst person you got. I know of someone, who had same problem. Water leak. But I knew the water heater was no good. This person got charge $1800 for a new water heater. Parts labor.
My brother has a plumbing company in Orange, CA and I had that exact situation and I went out and saw water dripping from water flex and took a crescent wrench and tightened it a little and wallah, it was fixed! These people were using their warranty so I hit them with the basic min charge. Honesty is not the best policy it is the only policy as our Dad taught us!
Roto rooter charged me thousand dollars to just install a water heater i bought and used water seal tape for gas also did not know what a reverse valve was and I ended up doing it myself hate these guys they rip every one
Listen if you're a service man and you don't charge your service fee even for the simplest of repair, YOU'RE NOT DOING YOUR JOB. You have to account for your time and your company isn't paying you for nothing. I hate it when I see guys who don't charge a service fee when you're clearly being requested for service...
4:29 did that guy trip in the back?
If you love your job you'll make the customer happy first, then your employer! Thanks.
most companies will charge a few thousand to replace a water heater in san diego nowadays... imagine $507 dollars to replace one today lol
Not charging does not mean doing 'the right thing'. It's not about hey he just tightened a bolt. The guy is charging for his knowledge to know what to fix and how to solve it as well, either a bolt or complete replacement.
That’s my brother in the grey sweater at 3:20! One of the honest ones!
At our company, we would have changed the supply line (we call them "waboos") because I would have assumed that the rubber gasket was bad. And also because we operate out of Texas, if I checked the water pressure and it was over 80psi I would have recommended an expansion tank as well as a vacuum breaker as code upgrades
And, this is yet ANOTHER reason why I love living in “Smalltown, USA”! In the town where I live (pop. >9,000), everybody knows everyone, which is one of the things that big cities can’t do. Here, any and all service people who work on something of yours {i.e. plumbers, mechanics, etc.} also shop at the same grocery stores as their customers, they go to the same bank, etc., etc., etc. So, besides being raised with good morals and values, knowing they have to literally face the very people that hire them helps keeps them “honest”. 😁
Keep up with the great videos!
You should do more on auto mechanics, electricians!
The honest guy did his job...why should he get something in reward? He is smart and didnt charge because he knows next time they will use his company. You dont need a reward for everything you do in life. He helps the home owner and they help him when they have another problem and call his company. Its a win win
hahaha for some reason that plumber that was smoking cracked me up, i know it's NOT professional, but i personally find that those who smoke and work are usually confident in their work that they can do it with a cigarette in their hand