Solutions 2 and 3 worked for me as of February 2024! Had sooo many apps that we've never used in the App Manager and deleted most of them. Also unplugged the TV for 30 seconds after deleting the apps before turning it on again. Thanks for the helpful video, been dealing with this issue for the past couple of months and seems to be resolved for now.
The first thing I suggest everyone to do is to UNPLUG your TV from the electrical source and wait for 15-30 seconds then PLUG it back in. See if the ptoblem is fixed.
@@normacarson7138 No problem! Sometimes the problem with the Samsung TVs is simply too much electricity stuck in a loop. When you turn it off and let it rest, it reboots the settings and discharges the cable, giving it a good chance to work once again as originally intended!
Thank you! The tv was headed to the curb and I looked for fixes again and found this. Our problem was even worse as the remote lost pairing with the tv. Pairing fixed this. I was only able to free up about 10% of memory.
End of 2024 and still helped. Thanks! Half the screen went dark on me too. First samsung issue I've had. And I buy alot of their stuff. Wish there was quality american T.Vs. get off your ass and speak up at your jobs! We're deteriorating slowly.
My Samsung tv volume repeatedly got stuck between volume levels. I used this video to delete a bunch of the junk apps the tv came with and it seems to have freed up enough memory to make the volume work again 👍🏼.
Hello ~ Thank You for sharing this information. Is there a way to set the "volume" (behind the scenes) so the person with the remote cannot raise the volume past 75% ? We have an elderly parent who sits in front of the TV all day - with the volume at 100% - and gets angry if we lower the volume. Yet - in normal daily conversation, she can hear just fine. As long as she sees 100 on the screen, she is fine. Do you have any thoughts?
Yooo thank you. They need to do some sort of thing where if it helped or fixed the issue, you can donate. Quick fix / Full fix videos should have ops for donations. Bro I would definitely donate a dollar or 2 for this information. I don't think I'm the only one. Anyways thx a ton.🤘
Suggestion 1 wasn't it available option and suggestion to was greyed out for me however after deleting as many apps as I could in Section 3 it fixed the problem. Thank you very much.
Every app on my samsung tv would not delete. I get a message that says "the basic set of apps on your tv cant be deleted". Why are Disney+ and ESPN considered basic apps? So I had to reset my smart hub. By the way, my tv was disconnected from wifi when I was having the volume issue.
Yeah none of this ever happened until I updated my TV to I think it's a software issue I don't use it connected to the internet. Or have any installed apps other than preloads and I deleted everything I could that was available to delete so I can have the most memory available. But for the heck of it I use my hotspot on my phone to update TV to see what new features may be available and this is when all the problems started. I think I will do a factory reset if possible to get back do the way it was. the TV guide menu seems to be a bit glitchy too since update I try to scroll down and it keeps going back up to the last Channel I was on over and over trying to scroll through the channel menu it gets so frustrating it keeps going back over and over. But the sound test definitely unlock the volume.
i have a sillo smart tv and when it will not let me change the sound level up or down when i mash the sound arrows the numbers or the bar dont even show up on the screen. and i never hooked up my tv to the internet.
OK using the second option worked on the volume but I can't get connected to the WiFi as it won't let me enter a password. Any help would be appreciated thanks
I have the same problem. I reset the Smart features but nothing changed. Then I tried to deactivate the smart features but the option was not deactivated! I press from the controller the button to disable both features, but neither of the options is deactivated!
This is a highly annoying process to perform every 2 weeks. Unfortunately, only the first solution worked for me. I wasn't able to unselect the Smart Features in the General menu or delete any apps. My TV shows I have zero storage available with Netflix, Prime, ESPN, and Internet apps preinstalled and it won't let me delete them. Fortunately, most of the time I'm using my PS5 headphones, but it does get annoying on the rare occasions I want to use just the TV speakers.
I have a 6 series samsung, and the volume will go up and down, just not past 11 I tried the hub reset it didn't work but I can't do the other two bc it says the apps thing is down and when I go to turn off those two settings it doesn't do anything when I press the select botton..... what do I doooo 😭😭
Chapters
00:00 - Intro and Problem
00:24 - 3 Solutions
00:33 - Solution #1 - Do this Last
01:18 - Solution #2 - Smart Features
01:57 - Solution #3 - Delete Apps
03:25 - Summary and Tips
THANK YOU SO MUCH!!! THIS HAS DRIVEN ME CRAZY!!!! FOR MONTHS!! I did have to unplug my tv after deleting apps but it worked!!!
Solutions 2 and 3 worked for me as of February 2024! Had sooo many apps that we've never used in the App Manager and deleted most of them. Also unplugged the TV for 30 seconds after deleting the apps before turning it on again. Thanks for the helpful video, been dealing with this issue for the past couple of months and seems to be resolved for now.
Wow thanks I had no memory at all and as soon as I deleted some my volume wasn't stuck. Such a simple fix thanks!!
This is still helpful in 2024 big thanks!
We went crazy trying to fix this. Found this site and it was working in less than 2 minutes!
Wow deleting un-used apps immediately fixed my volume that was previous stuck at 15 and not going up or down.
Same here
Thanks heaps! Fixed my mums tv by deleting a couple of apps. Her memory wasn’t even full but deleted a couple it fixed the issue.
The first thing I suggest everyone to do is to UNPLUG your TV from the electrical source and wait for 15-30 seconds then PLUG it back in. See if the ptoblem is fixed.
Thanks!!!
@@normacarson7138
No problem! Sometimes the problem with the Samsung TVs is simply too much electricity stuck in a loop. When you turn it off and let it rest, it reboots the settings and discharges the cable, giving it a good chance to work once again as originally intended!
Ohhh I can’t believe it works ❤❤❤
Thank you so much I’m so glad I saw ur comment it helped me a lot hope u be happy the same way I was 🤍🤍
I fucking love you
Thank you so much. I have been figuring this out for like a year seriously I am so glad I have come across your video. Very helpful.😊
I'm here because I enjoyed your vortex review so much that I wanted to watch another video.
Wow! That's a hard standard to live up to, haha! Thank you so much for your support.
Thank you! The tv was headed to the curb and I looked for fixes again and found this. Our problem was even worse as the remote lost pairing with the tv. Pairing fixed this. I was only able to free up about 10% of memory.
deleting the excess apps worked immediately!! TYSM have been trying for like an hour
Thank you! Deleted apps, unplugged and volume control worked again.
Like everyone’s comments here, a big thank you. I was looking to buy a new tv. Saved me $$
End of 2024 and still helped. Thanks!
Half the screen went dark on me too. First samsung issue I've had. And I buy alot of their stuff. Wish there was quality american T.Vs. get off your ass and speak up at your jobs! We're deteriorating slowly.
My Samsung tv volume repeatedly got stuck between volume levels. I used this video to delete a bunch of the junk apps the tv came with and it seems to have freed up enough memory to make the volume work again 👍🏼.
Hello ~ Thank You for sharing this information. Is there a way to set the "volume" (behind the scenes) so the person with the remote cannot raise the volume past 75% ? We have an elderly parent who sits in front of the TV all day - with the volume at 100% - and gets angry if we lower the volume. Yet - in normal daily conversation, she can hear just fine. As long as she sees 100 on the screen, she is fine. Do you have any thoughts?
I've been rebooting my TV every time this happens so I'm going to try this stuff now thank you so much
2nd solution worked for me I had been dealing with this for so long thank you
Great video ; deleting a lot of apps fixed the issue for me . Thank you
Deleted the apps from the app store helped! Thanks. This TV is nothing but problems
Thanks for the video !! It fixed my TV I been dealing with this for month. Can't thank you enough it fixed the volume 👍🏼
Yooo thank you. They need to do some sort of thing where if it helped or fixed the issue, you can donate. Quick fix / Full fix videos should have ops for donations. Bro I would definitely donate a dollar or 2 for this information. I don't think I'm the only one. Anyways thx a ton.🤘
Suggestion 1 wasn't it available option and suggestion to was greyed out for me however after deleting as many apps as I could in Section 3 it fixed the problem. Thank you very much.
Thanks; The combination of the 2nd and 3rd steps worked great!
Thank you so much it worked instantly I used the 3rd solution
Deleting Apps worked for me. Thanks
Thank you. Solution 2 and 3 worked for me.
Wow! Can't believe I've been putting up with this problem for so long when the fix was so simple. 🤦🏽🤦🏽🤦🏽 U R THE MAN 50GRAND💯💯💯💯
The first solution works. Thanks man
Thank you. Resetting smart hub was my fix.
what does resetting the smarthub do? Will it erase some settings??
Definitely worked. Thank you so much for this!
Português Brasil: Pra mim funcionou na primeira opção, vale a pena assistir o vídeo completamente.
deixei o Like e me inscrevi no canal.
Thank you! Solution 1 worked for a little bit like an hour then solution 2 got it going on
Every app on my samsung tv would not delete. I get a message that says "the basic set of apps on your tv cant be deleted". Why are Disney+ and ESPN considered basic apps? So I had to reset my smart hub. By the way, my tv was disconnected from wifi when I was having the volume issue.
Brilliant. Worked perfectly.
Thank you so much, this works!!!
Works perfectly. Thank you!
Thanks you're amazing ilysm ❤❤❤❤❤❤❤❤❤❤❤❤❤❤❤
Thank you! It worked🙏🏾
I can’t even get the menu button to work
Same
This worked! Thank you so much! 🙌
It worked thank u so much
You are amazing thank you I thought my Tv was done for
Thanks so much. This fixed my volume issues.
Yeah none of this ever happened until I updated my TV to I think it's a software issue I don't use it connected to the internet. Or have any installed apps other than preloads and I deleted everything I could that was available to delete so I can have the most memory available. But for the heck of it I use my hotspot on my phone to update TV to see what new features may be available and this is when all the problems started. I think I will do a factory reset if possible to get back do the way it was. the TV guide menu seems to be a bit glitchy too since update I try to scroll down and it keeps going back up to the last Channel I was on over and over trying to scroll through the channel menu it gets so frustrating it keeps going back over and over. But the sound test definitely unlock the volume.
Many thanks, it's a big help
AWESOME Thank you very much
Thank you so much method 2 worked for me!
Thanks for the video!
i have a sillo smart tv and when it will not let me change the sound level up or down when i mash the sound arrows the numbers or the bar dont even show up on the screen. and i never hooked up my tv to the internet.
Thank you so much 🙏🙏
OK using the second option worked on the volume but I can't get connected to the WiFi as it won't let me enter a password. Any help would be appreciated thanks
Thank you
Thank you so much. My husband had to apology for saying I was not going to be able to fix it. FOOL HIM!!! (Wink-Wink)🤣
Thx Dude! #2 worked
thank you, super helpful
You're an Angle 😇💯
Thank you!
My problem is I can't click anything. Like if I point the remote in our TV the 0level volume pop up even if I didn't click anything.
Hey, can i ask if you ever got it fixed?
I got the same problem
Its Shit tv Im gonna put this tv into the Bin
Did any of you got it fixed? Thank you. 😊
I just began having this issue.
FFS.... At this point we are all just Beta testers
I have the same problem. I reset the Smart features but nothing changed. Then I tried to deactivate the smart features but the option was not deactivated! I press from the controller the button to disable both features, but neither of the options is deactivated!
I have same issues. Volume stock 15. Unable to delete all rubbish app also reset factory settings. Nothing changed.
@@lukeyoungchanchung8054 how did you fix it
It was the Apps for me.. TY
Great work!
Thanks! this help me perfect!
It worked for me thanks
It wont even let me click the self diagnosis button im so mad😭😭
And i cant turn off the smart hub☠️
For clicking self diagnosis you have to exit any app youre in and the smarthub button also doesnt work for me 😭
DID 1 2 AND 3. I STILL HAVE NO SOUND.
Thank You!!!!🌹
I’ve had this problem for years I just now fixed it🤦🏾♂️
Nice, thanks
Mine says not available, I've tried resetting the smart hub and the sound settings but it still doesn't work. TT
thanks👍
Thanks
My problem is that i cant go up or down in subsettings. On apps and input select it works
thanks, works!!!
I did the reset thing but is now back to do same issue
Thanks bro
This is a highly annoying process to perform every 2 weeks. Unfortunately, only the first solution worked for me. I wasn't able to unselect the Smart Features in the General menu or delete any apps. My TV shows I have zero storage available with Netflix, Prime, ESPN, and Internet apps preinstalled and it won't let me delete them.
Fortunately, most of the time I'm using my PS5 headphones, but it does get annoying on the rare occasions I want to use just the TV speakers.
Mine got worst with the hub reset 😑 the tv crash with any click of the control...i hate this tv so much
Me Too
Its Shit tv
How come the Samsung smart tv sound can’t come through the speakers
I reset the hub, the one that will definitely work, and when I turned the tv back on the defect still hung around
I have a 6 series samsung, and the volume will go up and down, just not past 11 I tried the hub reset it didn't work but I can't do the other two bc it says the apps thing is down and when I go to turn off those two settings it doesn't do anything when I press the select botton..... what do I doooo 😭😭
Youre a legend
When i go to smart features it doesnt let me turn them off for some reason idk 🤷♂️
I did all 3, meaning I lost all my preferences & saved channels, and my volume key still won't go below 6
The cause is when you hold the volume button instead of clicking it one by one at least it is for me
That shit works bro that crazy something that little can stop your volume from working
It worked, thank you! 🎉
I cant even get the menu button 😭😭💔💔
My memory for the apps is full and I can't delete any of them....
The reset button worked well but deleted all my apps
Just restart your tv and you are good to go...😂
not permanently, not for me. bought a new remote and that fixed mine.
I have an old tv what do I do😭
Unplugging the TV for 30 seconds did the job. Factory reset didn't work.
Didn't work. The only thing that works for me is to turn off the TV and immediately turn it on again. 😔
What fixed it for me was a software update
Only worked temporarily for me😭
Yeah the first one that “definitely works” does absolutely nothing.