Wow!!! After a few days of having our ICare I have to say it is in fact a game changer! It's so interesting to see how PH affects sanitizer effectiveness. I noticed if my PH goes up past 7.8 , the OPR drops like a brick to less than 100. In the past, I would add more chlorine or press boost on my salt system even though Im at 1-3 PPM. Now I just bring my PH down to 7.3 and my OPR jumps up to over 600 without adding any chlorine. I also called ICO corporate office in Europe and they said if you have any additional sanitizing assistance like an ozonator, UV, enzymes or a Nature 2 Mineral stick, then the OPR should be set to a low of 500 and high of 650...that's awesome.. my OPR stays at over 500 with about 1 ppm of chlorine so long as the PH is in check. That's great on our skin, lungs, salt generator, and spa plumbing because chlorine is a corrosive substance. Now we are confident that we have proper sanitation at a low chlorine level!
I bought one from my local hot tub provider. It wasn’t cheap and didn’t last long and now my provider is no longer supporting it. Honestly this was my second choice I had the PHin system which was great.
Do you still recommend this product? I am looking for a real time monitoring system for my Bullfrog hot tub. I came across this video. Any other products that allow real time monitoring without any monthly fees, and recommend what chemicals need to be added to the spa?
I highly recommend this product. I have tested several and this one is the best. There is a a learning curve and you need to get your parameters set properly. For chemicals I recommend salt systems first. Frog@ ease systems and then chlorine. Pick a system and go with it. Bromine is a fan favorite as well….
The closest dealer would be Music City Hot Springs. You can buy one from Jim at Ideal Water Care or I would be happy to sell you one as well. thehottublady1533.myshopify.com/
I saw that you had a coupon code (hottublady10) in one of your videos. It no longer works. Do you have another code, or am I inputting incorrectly? P.S. I'm a South Dakota native and love the videos. I'll come visit your store when I'm back visiting family.
I just ordered one from you I hope it will work out for me I had a hot tub several years ago and I hate the strips and I just bought a new hot tub and I hope this will help me keep it safe
What level do you set your ORP to? If I use the recommended setting (550 - 650 Mv) my free chlorine level is off the charts in my salt water hot tub. Also when they set up my hot tub the salt they added gives me a reading of 2500. Is that too high? Great product BTW.
Thank you it is a great product. I set my ORP from 400-650 a s the salt at 1558-2058. However if your test strip on the salt and the hot tub like where you are now set that higher cause it does take into account total dissolved solids. Thanks for the support
My SmartPod has been showing me 350 to 305mv bromine since 7 am it’s now 5pm I have it set at 550-699 ( got kids so they hammer the sanitizer) why is it not saying up sanitizer after 10hs low ?
hotspringspasofsiouxfalls.com/product/water-testing/icare/ try this it just worked for me. It is showing the burgandy one but we have the blue in stock only.
So I watched your video and purchased one I’m in the uk but I’ve had it for about 8 weeks now and finding there is not enough information so starting to think it was a dear gadget
@@TheHotTubLady it taken 48 hours and still not told me recommend anything just say shortly I know it’s going to tell add ph minus so I did today it’s now saying water great
@@larocheone it is a smart AI technology you do need for it to tell you what to do as it is thinking and learning your water. 48 hours is not long enough.
@@larocheone yes. Once it learns your system it will stay on top of it. It is learning the tub. If you make adjustments to early or doesn’t learn your usages
Kristin, I am thinking from your previous comments that you may need to do a stain and scale flush. If you could email me at sfhottublady@gmail.com I would be happy to help you out.
How often do you have to change the sensors and how much are they when you have to replace them? Getting a hot tub this year and would love to have this item handy! Super excited to know that this exists! How do you like it so far super easy and super accurate?
They have a 3 year warranty. And they are $199 to replace the sensors. It has been the best thing the hot tub industry has seen in the last 20 years. I highly recommend
@@TheHotTubLady Hello, we're looking at getting a iCare system but wanted to understand total cost of ownership. One of our previous responses said sensors are $99 each (3 total sensors?) for replacement and another said "$199 to replace the sensors". Can you provide more detail? Thanks!
@@caseymueller3981 for a full set it is $199. Not one customer has needed a full set yet. We have had to replace one chlorine sensor and 2 ph sensors. Those are $99 each. Again they have a 3 year warranty and the company has been fantastic on that. You really only have the upfront cost and that is it. Sensor replacement has been very very minimal.
If you order from the website listed he is giving free shipping through Christmas. Mention this video. No Code. Or you can text 605-361-3322 and we will ship one to you from Hot Spring Spas of Sioux Falls for $425
Hey Jacque, great video! This product looks awesome. Does it test your Alkalinity level? It doesn't say anything about Alkalinity on the website. Just want to make sure before I order, thanks.
@@BentleysBubble you should they do really well best thing for salt for sure. Customer love us keeping an eye on these as well. I can get you in touch with the mfg.
It is so smart that it checks your pH every hour on the hour and only has it adjust when needed it is taking alkalinity and sanitizer o to consideration. My alkalinity has never been off on mine it makes the adjustment for you
@@isaakneufeld4606 it will make the appropriate recommendations. If your alkalinity is too high it will tell you to add a big dose of ph decreaser and if it needs to be raised it will give you the appropriate recommendations to raise it. (it takes into account everything that is happening in the hot tub and adjusts accordingly). If you give it a week it will have your water balanced to what you set the parameters. It works very well
Great idea, however I had the pool version, it had to be replaced twice and it was painfully inaccurate and unreliable. I gave up after a year and gave it away. Really disappointing and a waste of time and money for me.
That is regular price we do have it on sale through Christmas at Hot Spring Spas of Sioux Falls for $425. You can text 605-361-3321 to get one shipped to you. Just mention this video.
It reads any sanitizer you set up for including chlorine bromine and salt it also reads total dissolved solids ph and hardness. It test your temperature and sends readings every hour on the hour and actually gives you recommendations of what chemical you should add. It in my opinion is one of the best things you can add to any hot tub. The beauty of it is it’s an option. So you definitely don’t have to add it if you don’t want to. Thanks for watching my videos and I appreciate your opinion
Be sure to check out my video on how to set up the iCare. ua-cam.com/video/OX3-Md0svrE/v-deo.html
Wow!!! After a few days of having our ICare I have to say it is in fact a game changer! It's so interesting to see how PH affects sanitizer effectiveness. I noticed if my PH goes up past 7.8 , the OPR drops like a brick to less than 100. In the past, I would add more chlorine or press boost on my salt system even though Im at 1-3 PPM. Now I just bring my PH down to 7.3 and my OPR jumps up to over 600 without adding any chlorine. I also called ICO corporate office in Europe and they said if you have any additional sanitizing assistance like an ozonator, UV, enzymes or a Nature 2 Mineral stick, then the OPR should be set to a low of 500 and high of 650...that's awesome.. my OPR stays at over 500 with about 1 ppm of chlorine so long as the PH is in check. That's great on our skin, lungs, salt generator, and spa plumbing because chlorine is a corrosive substance. Now we are confident that we have proper sanitation at a low chlorine level!
I bought one from my local hot tub provider. It wasn’t cheap and didn’t last long and now my provider is no longer supporting it. Honestly this was my second choice I had the PHin system which was great.
Unlike PHin it is still in business. And it is still being supported. If you contact info@idealwatercare.com Jim will help you out.
@@TheHotTubLady I will try. To date their customer support has been less than stellar. Thanks
What do you do regarding water refill ? Fill up & wait to be told there isn’t any bromine or drop a little in & wait for adjustments
Do your regular start up and then wait for the adjustments
Wondering how that Icare unit is holding up? Cheers and thank you for the videos.
It has been fantastic had over 3 years and the customer support is outstanding
@@TheHotTubLady excellent! Thank you for the timely reply. Think we are gonna pick one of these up for sure.
Do you still recommend this product? I am looking for a real time monitoring system for my Bullfrog hot tub. I came across this video. Any other products that allow real time monitoring without any monthly fees, and recommend what chemicals need to be added to the spa?
I highly recommend this product. I have tested several and this one is the best. There is a a learning curve and you need to get your parameters set properly. For chemicals I recommend salt systems first. Frog@ ease systems and then chlorine. Pick a system and go with it. Bromine is a fan favorite as well….
Jacque…..love you videos….! I just bought an Aria! Where can i get the iCare here in Jackson TN??
The closest dealer would be Music City Hot Springs. You can buy one from Jim at Ideal Water Care or I would be happy to sell you one as well. thehottublady1533.myshopify.com/
Do you have merchandise cause my wife collects rubber ducks and i love your logo
I would love to have an Icare for my hot tub... do you have a coupon code?
I saw that you had a coupon code (hottublady10) in one of your videos. It no longer works. Do you have another code, or am I inputting incorrectly? P.S. I'm a South Dakota native and love the videos. I'll come visit your store when I'm back visiting family.
I just ordered one from you I hope it will work out for me I had a hot tub several years ago and I hate the strips and I just bought a new hot tub and I hope this will help me keep it safe
You will love ❤️ it
What level do you set your ORP to? If I use the recommended setting (550 - 650 Mv) my free chlorine level is off the charts in my salt water hot tub. Also when they set up my hot tub the salt they added gives me a reading of 2500. Is that too high? Great product BTW.
Thank you it is a great product. I set my ORP from 400-650 a s the salt at 1558-2058. However if your test strip on the salt and the hot tub like where you are now set that higher cause it does take into account total dissolved solids. Thanks for the support
What should my ORP level be set at for a 1363Ltr bromine tub ? Should it be left at default
459-600
Why does it default to 650-750 ?
My SmartPod has been showing me 350 to 305mv bromine since 7 am it’s now 5pm I have it set at 550-699 ( got kids so they hammer the sanitizer) why is it not saying up sanitizer after 10hs low ?
Where is the pH and the tds?
@@TheHotTubLady it was 7.2-7.3 & only 300tds , it’s been good now for the last 2 weeks . Must be doing something right as tds has only gone up 100
Hi! We ordered one a year ago and it’s been awesome! About 2 weeks ago it froze up. It is out of the water and it still is reading that it is in water
On the back side of the app you can request a service ticket and ondillo will look at it from the back end and help you through ot
How do you secure it so that it doesn’t get into the filter basket?
I let mine in the basket
Tried ordering it but the webpage said product not found.
hotspringspasofsiouxfalls.com/product/water-testing/icare/ try this it just worked for me. It is showing the burgandy one but we have the blue in stock only.
I'm assuming this can be used in any hot tub?
It absolutely can
Does it work for salt water systems?
Incredibly well. I use it in mine everyday
Will this work with the forg at ease system?
Perfectly
So I watched your video and purchased one I’m in the uk but I’ve had it for about 8 weeks now and finding there is not enough information so starting to think it was a dear gadget
What information are you missing??? Mine works amazingly
@@TheHotTubLady it taken 48 hours and still not told me recommend anything just say shortly I know it’s going to tell add ph minus so I did today it’s now saying water great
@@larocheone it is a smart AI technology you do need for it to tell you what to do as it is thinking and learning your water. 48 hours is not long enough.
@@TheHotTubLady so I should wait even if I know what it’s going to tell me this was after a full water change ph was at 8.5
@@larocheone yes. Once it learns your system it will stay on top of it. It is learning the tub. If you make adjustments to early or doesn’t learn your usages
Does this work for frog ease
Yes it dies
Just got it! It’s been 30 min and it isn’t giving any read outs yet
Give it 24 to 48 hours it will be perfect. Leave it in the water. 😎
@@TheHotTubLady It’s working now! Thank u! What is the best thing to use if u have to much calcium?
Kristin, I am thinking from your previous comments that you may need to do a stain and scale flush. If you could email me at sfhottublady@gmail.com I would be happy to help you out.
I missed the sale on this by days. Any chance they will be going back on sale any time soon?
We won’t be putting back on sale again. However if you call the store and mention Jacque the hot tub lady. I’ll get you handled tomorrow
@@TheHotTubLady how much are they on sale
I live in Guelph, Ontario Canada, where can i get something like this?
You can email me. Sfhottublady@gmail.com. I’ll get your address and get a shipping quote for you. We can do the rest over the phone.
How much is it and where do you buy it?
It is $459 and here is the link. Use hottublady10 and get 10% off. hotspringspasofsiouxfalls.com/product/water-testing/icare/
@@TheHotTubLady Does this thing tell you total alkalinity? I’m assuming it shows pH levels, chlorine or bromine levels, and total hardness?
@@Boisetom it takes everything into consideration and makes recommendations based on all factors but does not tell you the alkalinity
Hi,
How much are the cost of the testers to replace (coloured tubes inside)? And how often they need to be replaced? Thks
They have a three year warranty so they last at least 3 years they are $99
How often do you have to change the sensors and how much are they when you have to replace them? Getting a hot tub this year and would love to have this item handy! Super excited to know that this exists! How do you like it so far super easy and super accurate?
They have a 3 year warranty. And they are $199 to replace the sensors. It has been the best thing the hot tub industry has seen in the last 20 years. I highly recommend
@@TheHotTubLady Hello, we're looking at getting a iCare system but wanted to understand total cost of ownership. One of our previous responses said sensors are $99 each (3 total sensors?) for replacement and another said "$199 to replace the sensors". Can you provide more detail? Thanks!
@@caseymueller3981 for a full set it is $199. Not one customer has needed a full set yet. We have had to replace one chlorine sensor and 2 ph sensors. Those are $99 each. Again they have a 3 year warranty and the company has been fantastic on that. You really only have the upfront cost and that is it. Sensor replacement has been very very minimal.
@@TheHotTubLady How long is the warranty on the icare?
The link has page not found.
The link for the Icare?
@@TheHotTubLady Yes, but I googled it and found it. Txs for all your info!
@@JiNxIe123100 great. You will
Love ❤️ it
Any discount code????
If you order from the website listed he is giving free shipping through Christmas. Mention this video. No Code. Or you can text 605-361-3322 and we will ship one to you from Hot Spring Spas of Sioux Falls for $425
499$ Any updated discount codes?
Unfortunately no extra sales going on now
Hey Jacque, great video! This product looks awesome. Does it test your Alkalinity level? It doesn't say anything about Alkalinity on the website. Just want to make sure before I order, thanks.
Bentley. Nice catch it does not... it keeps everything perfectly balanced though. It is a great product worth the purchase. 😀
@@TheHotTubLady it looks really good. I'm a fellow Hot Spring dealer and I'm thinking about bringing it into my store as well.
@@BentleysBubble you should they do really well best thing for salt for sure. Customer love us keeping an eye on these as well. I can get you in touch with the mfg.
@@TheHotTubLady Well thank you. I sent them an email. I'm just waiting to hear back from them now.
It's about $500 and doesn't monitor alk? But alk is the first thing to adjust? But $500? Seems worth about $150.
Isn't total Alkalinity important to measure? It doesn't appear to meanusre that, correct?
It is so smart that it checks your pH every hour on the hour and only has it adjust when needed it is taking alkalinity and sanitizer o to consideration. My alkalinity has never been off on mine it makes the adjustment for you
@@TheHotTubLady so since it doesn't measure alk, will it tell you if alk needs to be added?
@@isaakneufeld4606 it will make the appropriate recommendations. If your alkalinity is too high it will tell you to add a big dose of ph decreaser and if it needs to be raised it will give you the appropriate recommendations to raise it. (it takes into account everything that is happening in the hot tub and adjusts accordingly). If you give it a week it will have your water balanced to what you set the parameters. It works very well
@@isaakneufeld4606 it gives you the proper adjustments to make sure your water is balanced yes
@@TheHotTubLady I'm in Canada how can I purchase?
Great video would make a great xmas present!!
I think so too!
as cool as that is 500 is too steep for my blood for something that just checks the water. cant deny it would be nice to have tho
It is pretty awesome!! It isn’t for everyone but it is awesome!!! 😜
Great idea, however I had the pool version, it had to be replaced twice and it was painfully inaccurate and unreliable. I gave up after a year and gave it away. Really disappointing and a waste of time and money for me.
Thanks for sharing your experience
Great idea!
I think so too!
These are so cool!
Yes!!
And the price is...$489...BAM!
That is regular price we do have it on sale through Christmas at Hot Spring Spas of Sioux Falls for $425. You can text 605-361-3321 to get one shipped to you. Just mention this video.
This thing costs $500 and only reads ph and chlorine. You have got to be kidding me.
It reads any sanitizer you set up for including chlorine bromine and salt it also reads total dissolved solids ph and hardness. It test your temperature and sends readings every hour on the hour and actually gives you recommendations of what chemical you should add. It in my opinion is one of the best things you can add to any hot tub. The beauty of it is it’s an option. So you definitely don’t have to add it if you don’t want to. Thanks for watching my videos and I appreciate your opinion
AWESOME!!! 💦
Thank you! Cheers!