Tell me a time You Handled a Difficult Situation (Interview Question)

Поділитися
Вставка
  • Опубліковано 16 січ 2025

КОМЕНТАРІ • 98

  • @JeffSu
    @JeffSu  4 роки тому +16

    What's your craziest workplace conflict story?
    TIMESTAMPS
    00:00 Intro
    00:57 What the interviewer is REALLY looking for
    01:28 Hear everyone else out first
    02:36 Put needs of business above your own
    03:21 How to structure your answer
    04:28 Full sample answer
    06:29 Summary and Recap

  • @livialone3199
    @livialone3199 4 роки тому +42

    These interview question series of videos are extremely useful Jeff thank you! I’m going to get a new job this year!

    • @JeffSu
      @JeffSu  4 роки тому +4

      Thank you Livia! Let me know once you land that awesome new role!

    • @kameshganeshan2894
      @kameshganeshan2894 9 місяців тому +1

      Did you get one?

  • @whynosync
    @whynosync 3 роки тому +5

    Man these are so gold. Thanks so much Jeff! You are super underrated

  • @danielazhang9378
    @danielazhang9378 4 роки тому +6

    CARL is a real eye opening framework! Thanks Jeff!

    • @JeffSu
      @JeffSu  4 роки тому +1

      Glad it was helpful Daniela! I made a complete video on that structure so hopefully that one is (even) more helpful :)

    • @danielazhang9378
      @danielazhang9378 4 роки тому +1

      @@JeffSu Watching it now!

  • @shivam10b
    @shivam10b 4 місяці тому

    Bro, this is gold! Really grateful for you putting these out there for us to access

    • @JeffSu
      @JeffSu  4 місяці тому

      No problem 😁

  • @spideyfanboy
    @spideyfanboy 4 роки тому +29

    Hi jeff, quick question, when answering interview questions, do you normally speak with such high levels of fluency (like the example answer segment of the video), if so, could you possibly share any tips that could assist in fostering such fluency when reciting an answer. May I also ask if you memorise the answers as prep for the interview or do you improvise the answer on the spot? (at least for typical interview qns and not special, tough ones and situational ones) PS loving the content so far, keep it up bro!

    • @JeffSu
      @JeffSu  4 роки тому +60

      Hi Timed Stingray - This is a really good question. So I'm a firm believer of hardwork (I don't think I'm very smart) so when I was first prepping for interviews back in the day, I would literally memorize the answer and repeat it word-for-word. BUT as I soon found out, it comes off as very robotic. So when I practiced (in front of a mirror), I would simply only memorize 1-2 sentences for each part of CARL, then add in "spoken slangs" like "perhaps" "Ah of course" "Sure that sounds awesome" etc. Does that make sense? I even sometimes would pause or say "um" on purpose to make it sound more natural. Since I've been working for a while now and very very familiar with interviews (I interview others as well), I would write down the structure for my answers in these videos and adjust slightly as needed :). Hope this answers your question?

    • @mylesa8567
      @mylesa8567 2 роки тому

      I had the same question. Thanks for answering this Jeff.

    • @TP-bc2pt
      @TP-bc2pt 2 роки тому

      @@JeffSu - One more benefit to the result section of this example, you were able to continue building relationship. This is non tangible value but very critical in orgs

    • @JeffSu
      @JeffSu  2 роки тому

      @@TP-bc2pt Great point!

  • @chelleyeh505
    @chelleyeh505 9 місяців тому +1

    I truly wish I had seen the video three years ago before my interviews with Google and Dell. >< Thank you for the amazing video you made to help out. Love!

    • @JeffSu
      @JeffSu  9 місяців тому +1

      Never too late 😁

  • @AntaneiaElliott-nu7nm
    @AntaneiaElliott-nu7nm Рік тому +1

    I always stay calm and relaxed at all times.

    • @JeffSu
      @JeffSu  Рік тому

      That's awesome!

  • @Dwightschrute6669
    @Dwightschrute6669 3 роки тому +6

    I really appreciate your concise information, strategies, tips, and tricks. I'm coming up on a big interview that is quite a bit above my current position. Just from your information I've seen & taken note of I feel much more confident heading into my upcoming interview.

  • @andrea_dong
    @andrea_dong 4 роки тому +3

    Great video and editing as always, Jeff! :D
    Just one thing I think I should point out though! While there is a widespread cultural understanding of the concept of “face” (3:05) in Chinese and other Asian cultures, I’m not sure Westerners would have the same familiarity with this concept 🤔 I guess my suggestion would be to avoid using certain jargon that isn’t common knowledge? 😅

    • @JeffSu
      @JeffSu  4 роки тому +2

      Thank you Andrea!
      Good catch on that - That makes a lot of sense. I think moving forward I'm going to have to be more mindful of cultural references when making a point. Great suggestion! Hope classes are going well!

  • @JustLikeHammer
    @JustLikeHammer Рік тому +2

    Great video, but I don't like 2 things about particularly this example:
    1. It's way too long, and involves too many details
    2. The learnings you mentioned might look controversial. It sounds like you were not the person who handled the situation, but the manager

    • @JeffSu
      @JeffSu  Рік тому

      Thanks for sharing such helpful feedback!

  • @Robert-im2tl
    @Robert-im2tl 3 роки тому +5

    Jeff thank you very for these amazing, informational videos. No matter what stage you are in your career. These are golden, keep up the great content 😊🙏🏻

    • @JeffSu
      @JeffSu  3 роки тому +1

      You're very welcome Robert! Glad you think so 😁

  • @trinitygao3418
    @trinitygao3418 3 роки тому +5

    interviewer: tell me a time you handled a difficult situation
    me (in shaking voice): good question... whenever I start feeling nervous in a job interview, I just put on my fake glasses to channel that JS energy

    • @JeffSu
      @JeffSu  3 роки тому

      I mean...that's an automatic pass right there 😏

  • @minxiangwang1850
    @minxiangwang1850 4 роки тому +8

    Your video is so useful!! I get another second-round interview. All you。

    • @JeffSu
      @JeffSu  4 роки тому +1

      Woohooooo I still remember when you got the first round! Congrats Minxiang!!!

    • @minxiangwang1850
      @minxiangwang1850 4 роки тому +2

      @@JeffSu Yea, Thursday will be my third round and can't wait to answer this question!

    • @JeffSu
      @JeffSu  4 роки тому +2

      ​@@minxiangwang1850 NICEEEE! Best of luck Minxiang and let me know how it goes :). I hope you get asked ALL the questions I made videos for so I know you will pass them :)

  • @coreyhence2020
    @coreyhence2020 2 роки тому +1

    Thanks, will incorporate this in my upcoming behavioral interview.

    • @JeffSu
      @JeffSu  2 роки тому

      Awesome, best of luck!

  • @jellyace7072
    @jellyace7072 Рік тому

    Thank you for this playlist Jeff! I'm going through it to learn how to answer my interviews.

    • @JeffSu
      @JeffSu  Рік тому

      Best of luck! And let me know how your interviews go 😁

  • @nicolecristob
    @nicolecristob 3 роки тому +23

    "the candidate who is suprisingly handsome"

    • @JeffSu
      @JeffSu  3 роки тому +3

      But I mean...you agree right 😏

  • @azynstyles6025
    @azynstyles6025 3 роки тому +1

    Thank you for this. I received this question in one of my recent interviews and thought I had answered it properly with an experience of an example inner team conflict. It may have not been the best example. 🤔

    • @JeffSu
      @JeffSu  3 роки тому +1

      No worries! It's definitely not that black or white, next time you'll do even better!

  • @gabrielf614
    @gabrielf614 3 роки тому +2

    I have an interview today and I'm going to apply all your tips on it! Thanks for the advice, Jeff! 🙂

    • @JeffSu
      @JeffSu  3 роки тому

      Best of luck!

    • @gabrielf614
      @gabrielf614 3 роки тому +2

      @@JeffSu After 2 interviews and a trial, I got the job! Thank you Jeff, you have no idea how many people you're helping with your content

    • @JeffSu
      @JeffSu  3 роки тому +1

      @@gabrielf614 WOW!! CONGRATS MY FRIEND!!! 😁

  • @airy0304
    @airy0304 4 роки тому +5

    Hi Jeff, could you make a video about how to answer the question “tell me a time that you failed”? Thanks so much!

    • @JeffSu
      @JeffSu  4 роки тому +1

      It's in the pipeline :), thanks for telling me Airy!!

  • @milkywayseven.o45
    @milkywayseven.o45 8 місяців тому +1

    this is a good vid for me because I'm literally applying for a new job. ❤

    • @JeffSu
      @JeffSu  8 місяців тому

      Best of luck and let me know how it goes 😁

  • @Mery143341
    @Mery143341 2 роки тому +1

    Loving the video!! Wishing you were my teacher at university

    • @JeffSu
      @JeffSu  2 роки тому

      Hahaha I definitely would like to be a professor one day. Which country are you in? 😁

  • @knowledgepowerhouse5204
    @knowledgepowerhouse5204 4 роки тому +4

    Thanks! Your content is great! But the background Music is quite distracting!

    • @JeffSu
      @JeffSu  4 роки тому +1

      Thanks! Yea I've heard that feedback a few times...I'm going to be mindful of making sure the music is at a lower volume moving forward :)

  • @oikazfreda
    @oikazfreda 3 роки тому +2

    Hey Jeff ! This is super useful!
    Can you please do a video on “what is your weakness” ? Thanks a lot 🥺

    • @JeffSu
      @JeffSu  3 роки тому

      Thanks Freda! I might do one down the line!

  • @xiaohaoyi
    @xiaohaoyi Рік тому +1

    How is it that you are so young but have figured out so many things!

    • @JeffSu
      @JeffSu  Рік тому +2

      The secret is...
      I'm not young 😅

  • @azynstyles6025
    @azynstyles6025 3 роки тому +2

    I have a question here. Is the questions how do you handle a difficult situation vs how do you handle a conflict? I would imagine these two questions seem different. FYI, I clicked the like button 6 times.

    • @JeffSu
      @JeffSu  3 роки тому +2

      So a conflict can be a subset of a difficult situation, so technically while those two questions are different, the approach is almost similar 😁
      By the way clicking it 6 times means you still didn't like it 😭

    • @azynstyles6025
      @azynstyles6025 3 роки тому

      I see! Thank you for the clarification. I clicked the thumbs up button just once more.

    • @JeffSu
      @JeffSu  3 роки тому

      @@azynstyles6025 Hahahaha thank you!! 😂

  • @qianmao3518
    @qianmao3518 3 роки тому +1

    Thanks Jeff for sharing these awesome asset super helpful and useful!:)

    • @JeffSu
      @JeffSu  3 роки тому +1

      You're very welcome 😁😁

  • @w.w.sakbeh571
    @w.w.sakbeh571 4 роки тому +5

    Seeing Jeff, the handsome nerd guy with glasses, and Nelson Mandela all in the same video. Life is good!

    • @JeffSu
      @JeffSu  4 роки тому +1

      Awwww thank you Sam Beh! I'm glad you were able to tell between Jeff and the interview candidate because people have told me we look so alike.

  • @rarahqwbz
    @rarahqwbz 3 роки тому +1

    Well put together video. On another note, may I ask where you got your shirt?

    • @JeffSu
      @JeffSu  3 роки тому +1

      I think that one was from Club Monaco 😅

  • @emilycho6203
    @emilycho6203 4 роки тому +6

    6:29 Hahaha I just can’t

  • @muhammadadeel558
    @muhammadadeel558 3 роки тому +2

    Day 16 aha aha , you didn't see that coming .

    • @JeffSu
      @JeffSu  3 роки тому

      I honestly...didn't 😅

  • @souldietnutritionllc2516
    @souldietnutritionllc2516 Рік тому +1

    What is your diet? how do you always look like you have so much energy?

    • @JeffSu
      @JeffSu  Рік тому +1

      I try to get 7.5 hours of sleep every night and I try to eat as little sugar as possible! 😁

  • @businessmanph
    @businessmanph 3 роки тому +2

    carl + star = STARL

    • @JeffSu
      @JeffSu  3 роки тому

      Hahaha yes! That works too 😂 (if the answer isn't too long)

  • @gabrielamagrani1506
    @gabrielamagrani1506 3 роки тому +2

    Hey Jeff, I loved the tips. Could you tell me applying for a Jr.Web Developer position without much experience in the job market, what would be an idea answer? Thanks (:

    • @JeffSu
      @JeffSu  3 роки тому

      Hi Gabriela, thanks for the comment and question! If you're a fresh grad I'd definitely talk about any school projects where you dealt with difficult teammates (or even a difficult professor), the same tips apply, best of luck! 😁

  • @freddiejonesy6168
    @freddiejonesy6168 Рік тому +1

    Can you turn the music off?

    • @JeffSu
      @JeffSu  Рік тому

      Thanks for the feedback! I'll definitely take that into account moving forward 😁

  • @tasin5541
    @tasin5541 2 роки тому

    Can a difficult situation be technical? Like for a programmer they can have difficult tasks that they had to do a lot of research on and discuss with the team (no conflict). Does that qualify as an answer to this question?

    • @JeffSu
      @JeffSu  2 роки тому +1

      The short answer is "yes" but the way this question is phrased - handled a situation - suggests that the interviewer might be looking for something a bit more complex that a technical issue (i.e. human interaction and conflict)

  • @firdausismail3020
    @firdausismail3020 Рік тому

    I like this outfit on you 😍

    • @JeffSu
      @JeffSu  Рік тому

      So you don't like my other outfits? 😭

  • @KittenBowl1
    @KittenBowl1 Рік тому

    I don’t get why Asian dudes tend to throw a “humor” dubbed with their appearance boost line lol. 😅 I’m Asian too though not Chinese, this is like 5th time a dude throws a look boosting line dubbed as humor. Like last time when I said “sorry we had to meet this way you’re a nice guy”. And this was a serious topic. Then he said “nice and cute ;)”…insecurities of some sort is it?? I didn’t get this at all. I’m an Asian female, and he was Chinese American not in his home country but in my home country. I don’t get Asian dudes though I’m Asian myself only except I’m female.

    • @JeffSu
      @JeffSu  Рік тому

      Thanks for sharing your perspective 😁

  • @akshitsharma3181
    @akshitsharma3181 4 місяці тому

    I love you

    • @JeffSu
      @JeffSu  4 місяці тому

      Thanks!

  • @muhammadadeel558
    @muhammadadeel558 3 роки тому +2

    Day 15

    • @JeffSu
      @JeffSu  3 роки тому

      Thankful x15 😁

  • @cw3354
    @cw3354 3 роки тому +1

    We want to see more skin and those muscle arms

    • @JeffSu
      @JeffSu  3 роки тому

      You and me both buddy 😂

  • @muhammadadeel558
    @muhammadadeel558 3 роки тому +1

    Day 14, No comments

    • @JeffSu
      @JeffSu  3 роки тому

      14 was the original goal right? 😂

  • @roycrxtw
    @roycrxtw Рік тому +1

    Stop doing the action at the end of this video. The sounds is quite annoying. I really want to give your video a like, but...

    • @JeffSu
      @JeffSu  Рік тому

      Oh interesting! What do you not like about it 😁

  • @muhammadadeel558
    @muhammadadeel558 3 роки тому

    Day 17

    • @JeffSu
      @JeffSu  3 роки тому

      Niceeeee 😁😁