eCommerce Podcast
eCommerce Podcast
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From Beading Station to TOMM Jewellery with Lucy Toone
Join host Matt Edmundson in this engaging episode of the E Commerce Podcast as he sits down with Lucy Toone, the innovative founder of Tomm Jewellery. Discover Lucy's inspiring journey from crafting bracelets at a young age to establishing a unique jewellery brand that champions individuality and personal expression. Lucy shares her insights on creating a memorable customer experience, the importance of authenticity in brand storytelling, and the challenges of maintaining personal values in business growth. Whether you're an aspiring entrepreneur or a seasoned e-commerce professional, Lucy's story offers valuable lessons on building a brand that resonates with its audience.
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Timestamps:
- 0:05 - Introduction to the E Commerce Podcast and guest Lucy Toone
- 2:41 - Lucy's background and the ethos of Tom Jewellery
- 4:47 - The importance of customer experience and personalisation
- 7:09 - Lucy's early interest in jewellery making
- 10:54 - The origin of the name "Tomm Jewellery"
- 15:08 - The evolution of Tomm Jewellery from its humble beginnings
- 24:51 - The impact of celebrity endorsements and storytelling
- 30:03 - Building an audience through authenticity
- 35:41 - Challenges faced in maintaining brand values
- 45:28 - Lucy's vision for the future of Tomm Jewellery
- 46:55 - Matt's question from Lucy and closing remarks
3 Key Guest Takeaways:
1. Authenticity in Brand Storytelling: Lucy emphasises the power of being genuine and transparent with your audience. By sharing her personal journey and the story behind Tom Jewellery, she has built a community that resonates with her brand's values.
2. Customer Experience as a Differentiator: Lucy highlights the significance of creating a memorable and personalized customer experience, from the packaging to the storytelling, which can significantly enhance customer loyalty and repeat purchases.
3. Staying True to Personal Values: Lucy discusses the importance of aligning business practices with personal values, even when faced with financial pressures. This commitment to integrity has been crucial in shaping the brand's identity and long-term success.
Переглядів: 9

Відео

Mastering the Art of Subscription Commerce with Matthew Holman
Переглядів 919 годин тому
Join host Matt Edmundson in this episode of the E Commerce Podcast as he delves into the world of subscription commerce with expert Matthew Holman, founder of Subscription Doc. Discover how D2C brands can master the subscription model to boost retention and acquisition. Matthew shares his journey into the subscription space, insights on innovating subscription offers, and the importance of unde...
Ecommerce In Uncertain Times with Raul Galera
Переглядів 1421 день тому
In this episode of The Ecommerce Podcast, host Matt Edmundson welcomes back Raul Galera from Referral Candy to discuss the latest trends in Ecommerce. Raul shares insights from their Ecommerce Agency Confidence Index (EACI), a monthly report gathering data from around 100 agencies worldwide. They explore how global events like the US elections might impact Q4 sales, the paradox of price sensiti...
Scaling Success in Ecommerce with Steven Pemberton
Переглядів 1628 днів тому
In this episode of the eCommerce Podcast, host Matt Edmundson sits down with Steven Pemberton from Elevatum. They discuss Steven's inspiring journey of building and scaling successful eCommerce brands, including key strategies for increasing average order value, engaging customers beyond the initial purchase, and the importance of truly understanding your ideal customer. Tune in for invaluable ...
AI SEO for your Ecommerce Business with Farzad Rashidi
Переглядів 9Місяць тому
Join host Matt Edmundson on the Ecommerce Podcast as he explores AI search strategies with Farzad Rashidi from Respona. Discover how to leverage AI like ChatGPT to boost your product recommendations and enhance your ecommerce presence. Don't miss insights on optimising your brand's visibility in the evolving digital landscape. Timestamps: 0:00 Intro 2:40 Guest Introduction 5:14 AI Search Discus...
Why You Should Consider WooCommerce for Your Ecommerce Business with Darren Hickey
Переглядів 21Місяць тому
Welcome to the latest episode of the Ecommerce Podcast with your host, Matt Edmundson. In this episode, Matt is joined by Darren Hickey from Fellowship Agency to explore the world of WooCommerce. Darren shares his extensive experience in building standout WordPress and WooCommerce sites, offering valuable insights and tips for enhancing your ecommerce platform. Whether you're a seasoned WooComm...
Mastering SEO for Ecommerce with Josh Piepmeier
Переглядів 33Місяць тому
Join host Matt Edmundson on the Ecommerce Podcast as he delves into the world of SEO with Josh Piepmeier, founder of Meriwether. Discover insights on optimising your ecommerce strategy, the role of AI in content creation, and the importance of brand voice in SEO. Don't miss this engaging discussion on enhancing your online presence and driving revenue. Timestamps: 0:00 Intro 5:00 Introduction t...
The Future of Ecommerce Referrals with Phil Carr
Переглядів 64Місяць тому
Join host Matt Edmundson on the Ecommerce Podcast as he chats with Phil Carr from Upzelo about revolutionising ecommerce through innovative referral strategies and customer retention. Discover how Upzelo is transforming the way businesses engage with customers using cutting-edge technology. Timestamps: 0:00 Intro 1:27 Phil Carr's Background 3:25 Sub Summit Experience 5:08 Introduction to Upzelo...
Amazon Ecommerce Strategies with Dan Brownsher
Переглядів 242 місяці тому
Join host Matt Edmundson on the Ecommerce Podcast as he chats with Dan Brownsher from Channel Key, a leading Amazon agency. Discover insights into Amazon retail strategies, brand building, and the complexities of selling on the platform. Timestamps: 0:00 Intro 3:18 Dan's Journey to Amazon 5:36 Complexity of Selling on Amazon 8:40 Starting on Amazon Today 12:57 Challenges of Selling on Amazon 16...
Mastering B2B Ecommerce with Jason Greenwood
Переглядів 292 місяці тому
Join host Matt Edmundson on the eCommerce Podcast as he chats with Jason Greenwood, an expert in B2B ecommerce, about the evolution of online shopping and the impact of digital transformation on businesses. Discover insights into the challenges and opportunities within the B2B sector, and learn how companies can adapt to the changing landscape. Timestamps: 00:00:05 Introduction and welcome to t...
Choosing the Right eCommerce Platform
Переглядів 212 місяці тому
Join Matt Edmundson on the eCommerce Podcast as he delves into the world of online retail with Aman Amandeep Singh from Cronix, a full-service eCommerce agency. Discover insights on choosing the right eCommerce platform, from Shopify to BigCommerce, and learn about the latest trends in omnichannel strategies and content optimisation. Don't miss this engaging discussion on how to enhance your on...
Using Customer Success Roadmaps and Strategic Alliances to Grow your Business with Scott Overbeck
Переглядів 142 місяці тому
Join host Matt Edmundson on the eCommerce Podcast as he discusses customer success roadmaps and monetising subscriber lists with Scott Overbeck from Seacoast Consulting Group. Discover how strategic alliances can boost your business growth and learn practical tips for leveraging your existing customer base. Timestamps: 4:23 Transitioning from Corporate to Consulting 6:17 The Power of Strategic ...
Turn Your Small Business into Big Money
Переглядів 453 місяці тому
In this episode of the eCommerce Podcast, host Matt Edmundson interviews business journalist Elaine Pofeldt, discussing her books Tiny Business, Big Money and The Million-Dollar One-Person Business. Elaine shares insights into the growing trend of million-dollar businesses run by small teams or solo entrepreneurs, exploring how increasing relevance of professional services and eCommerce busin...
Redefining the Customer Experience with AI
Переглядів 193 місяці тому
In this episode of the eCommerce Podcast, host Matt Edmundson welcomes back Fara Rosenzweig, Head of Marketing at Zeals.ai, they discuss the evolving landscape of eCommerce, focusing on how new innovations in AI technology has revolutionised the space. Key Takeaways: 1) AI in Social Chat Commerce: AI is transforming how eCommerce brands engage with customers by integrating with social platforms...
Fight Burnout and Pursue Your Passion
Переглядів 223 місяці тому
In this episode of the eCommerce Podcast Host Matt Edmundson again connects with a business founder interviewing Nick Radcliffe, founder of The Christian Poster Company, about his journey from medical doctor to full time entrepreneur. Nick discusses his passion for design, the genesis of his business during the 2020 pandemic and how he transitioned from selling on etsy to running his own succes...
Fix Your Broken Ads
Переглядів 133 місяці тому
Fix Your Broken Ads
Making Chargebacks Manageable for Your Business
Переглядів 713 місяці тому
Making Chargebacks Manageable for Your Business
Creating Offers Your Customer Can't Refuse
Переглядів 464 місяці тому
Creating Offers Your Customer Can't Refuse
Buy, Scale, Succeed Online
Переглядів 474 місяці тому
Buy, Scale, Succeed Online
How Customer-Centric Strategies Can Transform Your Business
Переглядів 264 місяці тому
How Customer-Centric Strategies Can Transform Your Business
EP - Jo Davis | Drive eCommerce Growth with Data Analytics
Переглядів 194 місяці тому
EP - Jo Davis | Drive eCommerce Growth with Data Analytics
Transform Your eCommerce Finances With Profit First
Переглядів 305 місяців тому
Transform Your eCommerce Finances With Profit First
Finding Marketing Success Beyond Cookies
Переглядів 205 місяців тому
Finding Marketing Success Beyond Cookies
AI's Revolutionary Impact on the eCommerce World
Переглядів 325 місяців тому
AI's Revolutionary Impact on the eCommerce World
The Power of Determination in Entrepreneurship
Переглядів 395 місяців тому
The Power of Determination in Entrepreneurship
Reimagining eCommerce With Content-Driven Marketplaces
Переглядів 335 місяців тому
Reimagining eCommerce With Content-Driven Marketplaces
Cut Costs and Keep Ethical When Sourcing Products
Переглядів 126 місяців тому
Cut Costs and Keep Ethical When Sourcing Products
Leveraging SEO for Greater Business Success
Переглядів 266 місяців тому
Leveraging SEO for Greater Business Success
Survive and Thrive in a Cookie-less World
Переглядів 116 місяців тому
Survive and Thrive in a Cookie-less World
Why Your eCommerce Site Needs a Blog (and How to Get It Right)
Переглядів 386 місяців тому
Why Your eCommerce Site Needs a Blog (and How to Get It Right)

КОМЕНТАРІ

  • @raphaeljakanandjembo9274
    @raphaeljakanandjembo9274 2 місяці тому

    I learned so much from just a 45 min conversation, no clickbait bullshit just actionable facts

  • @Kohima224
    @Kohima224 4 місяці тому

    Stfu you don’t know what you are talking about

  • @BrandonLeibowitz
    @BrandonLeibowitz 6 місяців тому

    Thanks for having me on the show

  • @phillipboucher8187
    @phillipboucher8187 7 місяців тому

    Ben Leonard is a Star!!

  • @eCommercePodcast
    @eCommercePodcast 8 місяців тому

    👉 Click the link to listen now and step into the world of AppCommerce success! ua-cam.com/video/ERR1vb9AiiA/v-deo.html

  • @mugman100
    @mugman100 10 місяців тому

    Good stuff

  • @glinden
    @glinden 10 місяців тому

    Great conversation! I'm for sure willing to share my preferences with a company if they are more transparent about the data usage and allow me to be in control of my preferences

    • @eCommercePodcast
      @eCommercePodcast 9 місяців тому

      Totally agree...loved having this conversation...lots to think about! Thanks for commenting

  • @peterkovic2241
    @peterkovic2241 10 місяців тому

    So...what's the solution? Cuz I'm going through burnout right now.

    • @eCommercePodcast
      @eCommercePodcast 10 місяців тому

      Hi Peter...sorry to hear that man...did you listen to the whole episode with Mario? He talks about it a fair bit...and I would suggest reaching out to Mario. He's a great guy.

  • @NikitaVakhrushevTV
    @NikitaVakhrushevTV 10 місяців тому

    Thanks for having me on! It was a blast!

  • @adritobari9697
    @adritobari9697 11 місяців тому

    Great listen!

  • @georgiyanakiev9838
    @georgiyanakiev9838 Рік тому

    Great content guys! I am starting a delivery business in London and I do believe the same-day delivery service is a gamechanger. If you think about it that is the only way if you're doing e-commerce to compete with Amazon. They are actually starting already a 3 hour delivery service. Need to act quick and get this thing working in here.

  • @williambelkapps
    @williambelkapps Рік тому

    Thanks for having me. Your radio voice is elite!!

  • @LifesMike
    @LifesMike Рік тому

    Ive heard his exact script so many times

  • @ОлександрКоваленко-я8ц

    big fan of Marin content but host also above praise!😎

  • @Bryan-cj5ox
    @Bryan-cj5ox Рік тому

    nice advice

  • @eCommercePodcast
    @eCommercePodcast Рік тому

    Watch the whole episode here: ua-cam.com/video/DudfnzNSNP0/v-deo.html

  • @keenenwalker8708
    @keenenwalker8708 Рік тому

    Been trying to contact this company/schedule a demo all week and haven't heard back. Would love to chat with someone about this because its exactly what I've been looking for.

    • @eCommercePodcast
      @eCommercePodcast Рік тому

      Hey Keenan - thanks for listening :-) We've let Max know...hopefully someone will reach out soon.

  • @Alex-eq1lf
    @Alex-eq1lf 2 роки тому

    ρɾσɱσʂɱ 🤘

  • @myscubajourney2895
    @myscubajourney2895 2 роки тому

    DO NOT USE MYUS, I ordered using the myUS UK and it has been horrible. I don't even know if I will ever see my package. There is NO communication. I have tried everything to get in touch with them, whatsapp, twitter, email. I am going to make it my mission to make sure people know how SHIT this service is.

  • @lisaricardo9996
    @lisaricardo9996 2 роки тому

    promosm

  • @Droidzi
    @Droidzi 2 роки тому

    37:00 at this timestamp and what follows, regarding automation, is spot on - great discussion Matt and Patrick!

  • @mattedmundson
    @mattedmundson 2 роки тому

    Really enjoyed the conversation with Valentine. Doing some great work!

    • @valrad
      @valrad 2 роки тому

      Same here, Matt! Thanks for having me in your show!

  • @frictionless-commerce
    @frictionless-commerce 3 роки тому

    Thanks for having me on, Matt. I loved our chat.

  • @Buzz-Of-Craze
    @Buzz-Of-Craze 3 роки тому

    Top 18 CMS That Support Crypto Payment Gateway of 2021 ua-cam.com/video/VfztIG0qIpI/v-deo.html

  • @alepassos3022
    @alepassos3022 3 роки тому

    The worst service I used in my life. Messy, they charge without your consent, mix up packages of different invoices, you talk and ask for one thing, do another (it must be on purpose, as it's impossible to make a mistake in every order) and you're the one who pays the bill!!🤬😡

  • @nameless9847
    @nameless9847 3 роки тому

    THIS COMPANY IS A TOTAL SHIT COMPANY! AVOID IT AND LEAVE NOW BEFORE YOU GET SCAMMED! I DEAL WITH MANY CHINA COMPANIES ON A DAILY BASIS, SOME OF THEM REALLY GETS ON MY NERVE, BUT THEY ARE NOTHING COMPANY TO MYUS!!!!!!!!!!!

  • @AnneP_
    @AnneP_ 3 роки тому

    Thanks Chloe, i learned a lot. Thanks, Matt!

    • @eCommercePodcast
      @eCommercePodcast 3 роки тому

      Thanks Anne. Glad it helped :-) and thanks for listening!

  • @AnneP_
    @AnneP_ 3 роки тому

    Hi , Matt! Watching now......

  • @AnneP_
    @AnneP_ 3 роки тому

    Thank you for this automation content... It is really very beneficial to me as i am in a small business but not much in eCommerce. Thanks for the wonderful stories and tips from the expert himself -Richard

  • @AnneP_
    @AnneP_ 3 роки тому

    I just watched the entire LS today. I learned something and i like Darwin's honest answers. :) Thank you for this LS.

    • @eCommercePodcast
      @eCommercePodcast 3 роки тому

      Thanks Anne. I enjoyed chatting with Darwin - super generous guy!

  • @jaaziellopes9652
    @jaaziellopes9652 3 роки тому

    Trash, I lost my cell phone, sending for this trash !.

  • @Business-StartUpQatar
    @Business-StartUpQatar 3 роки тому

    #planningbusiness

  • @AnneP_
    @AnneP_ 3 роки тому

    hi. i used the musical score in dancing...lol What is the title please and the musician. Thank you!

    • @eCommercePodcast
      @eCommercePodcast 3 роки тому

      Ooo. Which music - the first or the second piece?

    • @AnneP_
      @AnneP_ 3 роки тому

      @@eCommercePodcast The first one. :)

  • @knuttlaarsen7218
    @knuttlaarsen7218 3 роки тому

    Don't know how I stopmed onto this. All in all GREAT clip 🙌🙌. I also watched those rather similar from MStarTutorials and kinda wonder how you guys create these vids. MStar Tutorials also had amazing information about similiar things on his channel.

  • @quidiusquidiuris5941
    @quidiusquidiuris5941 3 роки тому

    Hi there! Does Myus accept PayPal?

  • @quidiusquidiuris5941
    @quidiusquidiuris5941 3 роки тому

    Hi there! Does Myus accept PayPal?

  • @ecstetika4467
    @ecstetika4467 4 роки тому

    How does myus works with local taxes and customs? Does cost is included like in amazon?

  • @damzy_tech400oninstagram8
    @damzy_tech400oninstagram8 4 роки тому

    #Thanks for a good recomdation I got my long are waiting good via zinotech11 on Instagram thanks#

  • @carolineemelia6610
    @carolineemelia6610 4 роки тому

    *My goods got hold reviewing package location I was supposed for no reason I tried all I could to get it fixed but no way until I was referred to this hacker zino-tech11 on Instagram who helped me out he sure a genius*

  • @sophoeunc4e963
    @sophoeunc4e963 4 роки тому

    how to solve it now i forget my password thanks

  • @talebjahan3403
    @talebjahan3403 4 роки тому

    very bad MYUS company bad service bad support ua-cam.com/video/UrgvO2yp7u0/v-deo.html is very bad company and bad service .. i wait my order more than 2 month !! and i send more than 5 email they don't reply

  • @gamingofthelegend3907
    @gamingofthelegend3907 4 роки тому

    So does this mean I can get really large products from us to U.K.? Btw it’s not drugs😂

  • @bokehfilms4422
    @bokehfilms4422 4 роки тому

    Mi experiencia con MyUs.com -No ofrecen ninguna solucion ni solventan los problemas. -Han intentado cobrarme 132 Dolares de mi cuenta sin haber solicitado nada. -Les he pagado un envio y posiblemente perdere mi dinero, el de la compra mas el envio pagado a ellos (mas de 100 Dolares) ya que lo han devuelto en aduanas y no ofrecen ninguna alternativa para recibir mi compra. -No deja iniciar sesion en su pagina web. -Conclusion, no se arriesguen a enviar nada con ellos, solo tendran problemas, busquen opiniones de esta empresa en trustpilot y comprobaran que no soy el unico afectado.

  • @praggnasharma2002
    @praggnasharma2002 4 роки тому

    $48 shipping charges for $10.95 parcel with wright of 0.07 pound. Claimed it's flammable product nail polish. Earlier I have received parcel of $237 with 4.5pound weight with $28shipping charges. I tried "my us" as shipping mediator but it's disaster.

    • @mattedmundson
      @mattedmundson 4 роки тому

      To be honest, I've stopped using them too as their charges seem disproportionately high.

    • @praggnasharma2002
      @praggnasharma2002 4 роки тому

      @@mattedmundson thanks for your honest opinion.

    • @praggnasharma2002
      @praggnasharma2002 4 роки тому

      @@mattedmundson u may try sofu.

    • @mattedmundson
      @mattedmundson 4 роки тому

      @@praggnasharma2002 Thanks for the tip!

    • @akram-sz7qj
      @akram-sz7qj 4 роки тому

      wrong, hidden fees are a USA taxes that you can prevent by reading laws.

  • @billyscott5635
    @billyscott5635 5 років тому

    Can I us my us.com to buy from a American Ebay seller who wont ship to Britain.

  • @suri747
    @suri747 5 років тому

    Terrible customer service and unfair charges for a customer who never used this service. Your charges will never be returned or refunded after an accidental start of MYUS account. They do not care even though you never used their service. I would strongly recommend NOT to use MYUS.com.

  • @magiquealive
    @magiquealive 5 років тому

    Your MYUS package with AWB 1707710027005 will be delivered today. Pay Rs.955.0 by cash/DC/UPI They charged me 30$ for a 30$ order weight less than 1 pound . Rediculous. Disaster service provider . Never ever I would choose it again 🤬don’t you try or buy from them . I am at real-time loss in present

    • @riteshtandon8701
      @riteshtandon8701 4 роки тому

      I didn't get that, I am going to be using them thats why confirming. 30 dollars is for shipping cost.... whats the other 30 dollars for ?

  • @SHOCKWAVEi
    @SHOCKWAVEi 5 років тому

    How much did you pay

  • @patto61
    @patto61 5 років тому

    I signed up for MyUS and was on the verge of commencing orders but when inquiring about the ability to send various items I found that the level of control over the users options was not only ridiculously unnecessary and overbearing , but was also quite unreasonable or even practical .... So I cancelled my account before I even began . I'm a bit disappointed really , the concept seemed quite promising . Are there any other decent companies out there providing this kind of service?

    • @romildadushi3084
      @romildadushi3084 5 років тому

      Hey! Check buytoamerica.com. They ship from the USA internationally and have some great shipping quotes. Plus the signing up and the address is for free. I use it all the time because shipping from the USA to my state is really expensive. They also offer the US address and consolidation for free. Try it and you will thank me.

  • @blakespower
    @blakespower 5 років тому

    how much did it cost total? do you have to rent a mail box? plus pay shipping?

    • @MattEdmundsonUK
      @MattEdmundsonUK 5 років тому

      think it was about £80 in total...it was a whole ago so can't remember if I am honest.