Відео

@@MildaBernatavičiūtė One day...

Thanks for your question! While we don’t have a direct integration with Airtable, there are still ways to send data from Omnisend to a database like Airtable: 1. API Integration - You can use Omnisend’s API to connect and transfer data. 2. Middleware Apps - Platforms like Zapier or Make can bridge the gap and facilitate the integration. That said, we know every setup is unique, and we’d love to understand your specific needs to help you find the best workaround. Our support team is always happy to listen and work with you on a tailored solution - feel free to reach out at support@omnisend.com! 😊

The webinar wouldn’t have been the same without you! Thanks for being there - we truly appreciate it. More exciting sessions ahead!

Thanks for the feedback! We do get excited about our topics, but we'll try to slow it down a bit. In the meantime, don’t forget you can adjust the playback speed - it's like putting us on ‘chill mode’! 😎

We are always happy to help!

Hi! This feature is available only for Shopify stores. Please check if you followed the steps outlined here: support.omnisend.com/en/articles/5969436-discount-item-shopify-and-bigcommerce-stores#h_0ed0fa9e11. If you still encounter issues, contact our support team via in-app chat or at support@omnisend.com for assistance. We support you 24/7 💛

@ i figured it out. It doesn’t generate a discount code unless a real customer/ event happens. The email preview is only to show what the email will look like. 👍

We’re over here doing a happy dance because of your comment! 🕺💃 Thanks for the love and support - more creativity coming your way!

We appreciate your feedback and honesty! We’ll work on making future videos easier to follow. In the meantime, if you’d like step-by-step visual guidance on setting up automation or need clarification on anything, our support team is always ready to assist via in-app chat or email at support@omnisend.com. We’re here to make things easier for you!

Let’s dive into the details to clarify! As the two platforms have different logic, it’s crucial to understand how WooCommerce order statuses map to Omnisend for order-based automations. The table in the link below will help clarify the statuses for different payment methods in WooCommerce: support.omnisend.com/en/articles/1636174-omnisend-for-woocommerce-wordpress#h_a373cb6287 If you have any additional questions or need further guidance, feel free to reach out to our support team via in-app chat or email us at support@omnisend.com-we’re here for you 24/7, every day of the year!

Appreciate you pointing that out! Your feedback is spot-on, and we’ll definitely consider adding a clarifying message to the reporting tab. Thanks for continuously helping us improve - stay awesome!

Hey there! Omnisend doesn’t have a dedicated iOS app, but no worries - you can totally access it on your iPhone through your browser. Whether it’s Safari or your browser of choice, just log in and boom - Omnisend at your fingertips! 📱

We’ll let Santa know he’s trending - time to get his agent on the phone. 📞🎅

Ho-ho-hold that thought! We might just make Santa a full-time employee. 🎅💻

Thanks so much for taking the time to share such detailed feedback - we truly appreciate it! Your insights are incredibly helpful in making sure we’re heading in the right direction, and we’re always striving to improve the experience for all our users. For Shopify users who can’t disable the Order Confirmation email in the store, we suggest replacing it with a simple Thank You message. This way, you’ll send two emails: a Thank You note (designed in Omnisend and sent through Shopify) and the Order Confirmation email sent through Omnisend. The process includes a simple copy/paste of HTML code to make everything as straightforward as possible. I hope this is what you were looking for! You can find step-by-step guidance on the process here: support.omnisend.com/en/articles/3980254-thank-you-email-for-shopify-stores Regarding language detection, we see the value in having better identification of the visitor’s selected language. We hear you on this and understand how much smoother it would make the process for sending emails in the right language for each customer. Regarding discount blocks, while you can add a unique discount block, we understand that having the flexibility to use static discounts in a block format would be a great option. Currently, static discounts can be added as text in the email body, but we know that this might not be as convenient as a block format. We see how the functionality you’re asking for could really enhance the experience, and we’re keeping an eye on it as we plan future enhancements.
 Thanks again for your feedback and for sticking with us through the puzzle-solving process! We’re working hard to make it more like a game of Tic-Tac-Toe and less like a tricky puzzle.

Thanks for taking the time to comment and share your thoughts-it’s always great to hear different perspectives! 😊 We completely understand where you’re coming from. Growing a customer base can feel like a challenge, especially for smaller businesses. The good news is that Omnisend is designed to help businesses of all sizes, not just those with an already large customer base, build and grow their audience. For example, you can use customizable sign-up forms (like embedded forms on your website, popups, exit-intent popups, or even fun, gamified spin to win forms like “Wheel of Fortune”) to capture your store visitors and grow your subscriber list. You can also create tailored landing pages for specific campaigns or promotions to attract new customers directly. Plus, Omnisend integrates with platforms like Facebook and Google, letting you sync lead ads directly into your account to turn social media engagement into subscribers. Gaining subscribers not only helps grow your audience but also increases the reach of your campaigns and automations. This means your messages can connect with more potential customers, ultimately expanding your customer base. Let our support team know if you’d like to explore how these features can help grow your audience. You can reach out to us via in-app chat or email us at support@omnisend.com. We’d be happy to guide you and provide some resources and tips to help you get started!

Thanks for taking the time to comment and share your thoughts-it’s always great to hear different perspectives! 😊 We completely understand where you’re coming from. Growing a customer base can feel like a challenge, especially for smaller businesses. The good news is that Omnisend is designed to help businesses of all sizes, not just those with an already large customer base, build and grow their audience. For example, you can use customizable sign-up forms (like embedded forms on your website, popups, exit-intent popups, or even fun, gamified spin to win forms like “Wheel of Fortune”) to capture your store visitors and grow your subscriber list. You can also create tailored landing pages for specific campaigns or promotions to attract new customers directly. Plus, Omnisend integrates with platforms like Facebook and Google, letting you sync lead ads directly into your account to turn social media engagement into subscribers. Gaining subscribers not only helps grow your audience but also increases the reach of your campaigns and automations. This means your messages can connect with more potential customers, ultimately expanding your customer base. Let our support team know if you’d like to explore how these features can help grow your audience. You can reach out to us via in-app chat or email us at support@omnisend.com. We’d be happy to guide you and provide some resources and tips to help you get started!

Thanks for sharing your thoughts! When done right, SMS marketing provides quick and valuable updates that customers appreciate, especially when tailored to their interests-it’s all about respecting customer preferences and keeping the messages valuable.

Look at you, leading the charge in the comments! 😎 Thanks for the kind words! We’re thrilled you enjoyed the course and appreciate you being the first to share your thoughts with us!

Thank you for your comment! We’re sorry to hear that our video hasn’t provided the clarity you needed and left some questions unanswered. We’d love to help you out and ensure everything is crystal clear. If you’re editing our pre-built abandoned cart automation, the second email is already included for you-simply scroll down, select the second email in the sequence, and click the “Edit Content” button to customize it. If you’d like to add a completely new email, you can drag and drop the "Email" block from the left-hand menu directly into your automation. As for the checkout link button, it’s automatically included in our pre-built automation with a dynamic link that directs clients to the correct page. If you’d like to create a button from the scratch, that’s absolutely possible too! Our pre-built automations are designed to save you time. Our platform provides a wide variety of customization options, allowing you to tailor your automation to suit your needs perfectly. Given that this video was recorded three years ago, some features and steps may have been updated. Our support team would be happy to provide visual guidance tailored to your specific needs. You can reach out to us through in-app chat or email at support@omnisend.com, share your requirements, and we’ll be more than happy to provide further guidance and assistance.

We’re feeling the holiday cheer all the way from Romania-thank you! Your Christmas campaign is already ready? You’re putting Santa to shame with that prep work! 😉

Hi there! Order confirmation emails are fully supported in Omnisend. To set them up, head to the Automation section in the app, click the green Create Workflow button, and type “Order Confirmation” into the search bar. We’ve also prepared pre-built email templates to make the process easier, and they’re fully customizable to fit your needs. If you have any questions or need further assistance, feel free to reach out to our support team via in-app chat or at support@omnisend.com. They’ll walk you through the process and make sure everything’s set up perfectly for you!

Hi there! Yes, the authentication process is the same for our Shopify clients. We kindly invite you to follow our guide to successfully verify your sender’s domain. If you need additional visual guidance or further assistance, please don’t hesitate to contact our customer support team via in-app chat or by emailing support@omnisend.com. Our team is available 24/7 and happy to help!

Thank you for your question! A visitor doesn’t have to be subscribed to receive an Abandoned Cart email. Let me explain how it works: At the moment, we use two tracking methods: 1. Abandoned checkout: When a visitor adds a product to their cart and proceeds to checkout, the process depends on your store’s platform. Essentially, the email is captured when the user enters it during checkout. 2. Abandoned cart via cookies: After subscribers complete one of the following actions, a cookie is placed in their browser, allowing us to track their abandoned cart: • Clicking any link in an Omnisend newsletter (this means they’ve already subscribed or engaged with a previous message). • Subscribing via your Omnisend signup form (becoming a new subscriber). For more details, feel free to check out this article where we explain our tracking process in depth: support.omnisend.com/en/articles/4299791-abandoned-cart-tracking If you need further clarification or have follow-up questions, I kindly invite you to reach out to our support team via in-app chat or email at support@omnisend.com.

You are most welcome! Yes, you are correct, Omnisend has a feature that automatically creates unique discount codes, including redeem buttons for your automated emails. If you’d like to use unique discount codes, I kindly recommend adding a text note to your form’s success message. This way, when clients fill out the form, they’ll be informed that they can expect a discount code to be delivered to their email inbox. Many successful businesses have implemented this practice, and it can help set clear expectations for your customers. With this approach, you won’t need to create custom discount codes in Shopify, it’s enough to rely on the discount codes that Omnisend will create and distribute on your behalf. If you require assistance in setting this up on Omnisend, please feel free to reach out to our support team, and they’ll provide further guidance.

Hi there! To control the appearance of product reviews on Omnisend, you can customize the styles using your brand assets (app.omnisend.com/activation/brand-assets). Here are the key parameters: - Accent colors are used for stars. - Dark colors are used for text. - Typography is chosen by the font set in Paragraph & Footnotes font. If you need any further assistance, feel free to reach out to our support team - they’re just one message away!

Thanks for your question! To add a discount code to your popup form, access the form editor and drag and drop the discount block from the left-hand menu to your desired spot in the form. On the right-hand menu, select the option to use your own discount, and in the relevant field, type the custom discount code that you previously created in your Shopify admin. For the welcome automation, it will send emails to all users who sign up for email marketing. You can specify that this automation is triggered specifically by the form you’ve created or set it to trigger for all new sign-ups. To include the discount code, simply access the email(s) within the automation, edit the content, and add the discount code in text format. While including the discount code in your automated emails is optional, we recommend it as a best practice to provide a smooth and consistent experience for your customers. If you need further assistance or visual guidance, feel free to reach out to our customer support team via in-app chat or email at support@omnisend.com. Our support team would be happy to help!

@@Omnisend thank you for your reply, Ok I want use Omni send unique discount code block that has redeem discount button on it this code as I learned is generated by omni and unique for one customer along all automation emails right? So i must use the same block in the sign up popup form which is not exist so the code will be by me from shopify discount and in automation welcome will be another code because it generated by omni how i can solve that i hope you understand my accurate question