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Successful Transitions: Reducing the Negative Impact of Nursing Home Closures

Residents in Grand Junction, CO celebrate Resident's Rights Month 2016.

In conjunction with the Health Education and Research Trust (HRET) of the American Hospital Association, the Consumer Voice partnered with 8 state long-term care ombudsman programs on a project to reduce health-care associated infections (HAIs) in nursing homes. The project focused on infection prevention and on one HAI in particular- catheter associated urinary tract infections and infection p...

Key Practices to Support Volunteer LTCO and Minimize Risk (5/31/2016) Further materials: ltcombudsman.org/omb_support/volunteer/calls-webinars#effective-training-oversight-comm

Advocates at The National Consumer Voice for Quality Long-Term Care's 40th Anniversary Party sing "Song of the Soul." www.theconsumervoice.org

This webinar from August 25, 2015 discusses how NORC supports your work as a State LTCO. NORC staff review the NORC website (both how to find resources you need and how to apply them to your work), highlight fundamental resources to assist you in your first two years as a SLTCO, and provide an overview of NORC’s projects for this grant year (e.g. technical assistance regarding implementation of...

This webinar discusses bullying among residents in long-term care facilities. Dr. Robin Bonifas, John A. Hartford Faculty Scholar in Geriatric Social Work, Associate Professor with the School of Social Work at Arizona State University shared findings from her recent work regarding bullying in long-term care facilities, including: A definition of bullying and characteristics of residents that bu...

acp recording

(April 30, 2015 - re-recorded on May 27, 2015) During this webinar we discuss how risk management applies to every aspect of managing and supporting volunteer long-term care ombudsmen. Presenters provide tips for screening volunteers, identifying and removing risk, and responding to situations when the actions, or inaction, of a volunteer LTCO negatively impacts your program.

The National Consumer Voice for Quality Long-Term Care has developed the first-ever FREE clearinghouse for long-term care information geared toward promoting effective advocacy and consumer-directed care. This tutorial reviews the Clearinghouse's search engine and other exciting features. Sign up for the Clearinghouse at clearinghouse.theconsumervoice.org