National Ombudsman Resource Center (NORC)
National Ombudsman Resource Center (NORC)
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Mental Health 101, Suicide Prevention & De-Escalation Strategies
This session, provided by the Center of Excellence for Behavioral Health in Nursing Facilities (COE-NF), is an introductory training to help identify, understand, and respond to mental health disorders. It also includes helpful strategies for suicide prevention and de-escalation techniques applicable to residents of nursing homes.
NOTE: The primary audience for COE-NF training are nursing facility staff; however, it is important for Long-Term Care Ombudsman Programs (LTCOPs) to hear about common mental health disorders among nursing facility residents and best practices to share with nursing facility staff to support residents.
Переглядів: 128

Відео

Diversity, Equity, Inclusion, and Accessibility (DEIA) and the Ombudsman Program
Переглядів 3392 місяці тому
Diversity, equity, inclusion, and accessibility (DEIA) are essential components for creating a foundation that ensures fair treatment and full participation of all individuals, especially those that have been underrepresented and marginalized. During this webinar, we were joined by Ombudsmen from three states to cover how Ombudsman programs can thoughtfully and purposefully start to focus on DE...
The Ifs and Whats of Substance Use Disorder Basics: Substance Use Disorder 101
Переглядів 3305 місяців тому
A knowledge of substance use disorders and common behavioral symptoms are essential to understanding how to support residents with substance use disorders within the nursing home environment. NORC was joined by the Center for Excellence for Behavioral Health in Nursing Facilities (COE-NF) to deliver this webinar. Diana Padilla from COE-NF defined substance use terminology, examined signs and sy...
Volunteer Recruitment and Recognition Webinar
Переглядів 3145 місяців тому
Volunteer Recruitment and Recognition Webinar
Long-Term Care Ombudsman Volunteer Representative Recruitment
Переглядів 1,7 тис.6 місяців тому
Long-Term Care Ombudsman Volunteer Representative Recruitment
Technical Assistance (TA) Talk on the National Paralysis Resource Center
Переглядів 183Рік тому
NORC provides daily in-depth technical assistance, consultation, information, and referral, for Ombudsman programs. To increase direct access to technical assistance (TA) and peer support, NORC is hosting quarterly live technical assistance dialogues. The Christopher & Dana Reeve Foundation National Paralysis Resource Center (NPRC) has provided free, comprehensive information and support to the...
Quarterly TA Talk: Loneliness and Social Isolation in Long-Term Care - 6.21.23
Переглядів 619Рік тому
Severe seclusion during the COVID-19 pandemic led to many emotional, physical, and psychosocial health consequences. However, many residents experienced loneliness and social isolation and the related mental and physical consequences before and after the pandemic. Lori Smetanka, Consumer Voice Executive Director, and Jocelyn Bogdan, Senior Program & Policy Specialist at Consumer Voice, discusse...
The Role of the Long-Term Care Ombudsman Program in Nursing Facility Closures
Переглядів 1,5 тис.Рік тому
Each year, many nursing facilities across the country close their doors. Closures disrupt the lives of the residents living there and too often become chaotic in a variety of ways. The Long-Term Care Ombudsman program (LTCOP) can assist with ensuring that residents receive appropriate notice and that their rights are protected during the closure process. This webinar explored the role of the LT...
Quarterly TA Talk - Communication Tools
Переглядів 359Рік тому
Quarterly TA Talk - Communication Tools
Communications and Media Relations to Raise Awareness of the Ombudsman Program
Переглядів 467Рік тому
Communications and Media Relations to Raise Awareness of the Ombudsman Program
Quarterly Technical Assistance Talk - Family Councils
Переглядів 543Рік тому
Quarterly Technical Assistance Talk - Family Councils
5 Ways to Leverage the Senior Services Network to Find Volunteers
Переглядів 283Рік тому
5 Ways to Leverage the Senior Services Network to Find Volunteers
Hawaii Long-Term Care Ombudsman PSA 2
Переглядів 451Рік тому
Hawaii Long-Term Care Ombudsman PSA 2
Hawaii Long-Term Care Ombudsman PSA 1
Переглядів 54Рік тому
Hawaii Long-Term Care Ombudsman PSA 1
National Ombudsman Reporting System Q&A
Переглядів 455Рік тому
National Ombudsman Reporting System Q&A
Quarterly TA Talk - NORS
Переглядів 4092 роки тому
Quarterly TA Talk - NORS
Long-Term Care Ombudsman Program and Adult Protective Services Collaboration
Переглядів 1,6 тис.2 роки тому
Long-Term Care Ombudsman Program and Adult Protective Services Collaboration
Ombudsman Programs & the HCBS Settings Rule
Переглядів 1962 роки тому
Ombudsman Programs & the HCBS Settings Rule
Voices for Equality: Advocating for LGBTQ+ Residents
Переглядів 7952 роки тому
Voices for Equality: Advocating for LGBTQ Residents
California Long-Term Care Ombudsman Program Volunteer Recruitment
Переглядів 3952 роки тому
California Long-Term Care Ombudsman Program Volunteer Recruitment
Technical Assistance (TA) Talk: Investigating Complaints Involving Allegations of Abuse
Переглядів 9252 роки тому
Technical Assistance (TA) Talk: Investigating Complaints Involving Allegations of Abuse
LTCOPs and Legal Services: Working Together to Protect Residents from NF-Initiated Discharges
Переглядів 1,1 тис.2 роки тому
LTCOPs and Legal Services: Working Together to Protect Residents from NF-Initiated Discharges
Thank You Volunteers - Beverley Laubert, ACL
Переглядів 7072 роки тому
Thank You Volunteers - Beverley Laubert, ACL
Recognizing the Importance of Volunteers Webinar - April 21, 2022
Переглядів 6352 роки тому
Recognizing the Importance of Volunteers Webinar - April 21, 2022
Quarterly Technical Assistance (TA) Talk - Resident Councils
Переглядів 9052 роки тому
Quarterly Technical Assistance (TA) Talk - Resident Councils
Long-Term Care Ombudsman Program Role in Emergency Preparedness and Response: The Basics
Переглядів 2,7 тис.2 роки тому
Long-Term Care Ombudsman Program Role in Emergency Preparedness and Response: The Basics
Are You Ready? Ombudsman Program Emergency Preparedness and Response
Переглядів 6772 роки тому
Are You Ready? Ombudsman Program Emergency Preparedness and Response
Missouri Long-Term Care Ombudsman Program Volunteer Recruitment
Переглядів 1482 роки тому
Missouri Long-Term Care Ombudsman Program Volunteer Recruitment
Intro to the New Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs
Переглядів 1,2 тис.2 роки тому
Intro to the New Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs
Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs
Переглядів 1,7 тис.2 роки тому
Initial Certification Training Curriculum for Long-Term Care Ombudsman Programs

КОМЕНТАРІ

  • @RodneyW-b4s
    @RodneyW-b4s 9 днів тому

    This was very informative and well done! The content will enable me to improve as an Ombudsman.

  • @quintessentialcows1008
    @quintessentialcows1008 Місяць тому

    I’ve heard so much about this

  • @annettes2114
    @annettes2114 2 місяці тому

    Appreciated the Ombudsman focused self assessment, Thank you.

  • @DouglasSamuels-q2j
    @DouglasSamuels-q2j 2 місяці тому

    Thank you for outstanding work

  • @rosg125
    @rosg125 2 місяці тому

    Excellent presentation! Thank you RGilliam

  • @draishastone
    @draishastone 6 місяців тому

    👍🏽

  • @deannabanana9766
    @deannabanana9766 6 місяців тому

    So sad this is what we all have to look forward to one day!

  • @IbnShahid
    @IbnShahid 7 місяців тому

    🎵“THE OMBUDSMAN’S COMING TO GET YOU” 🎵

  • @CharlesEastland-w7o
    @CharlesEastland-w7o 8 місяців тому

    😊😊

  • @CharlesEastland-w7o
    @CharlesEastland-w7o 8 місяців тому

    Yes

  • @pathumphries1157
    @pathumphries1157 8 місяців тому

    Is this a assisted living place or to help Seniors in their homes ?

  • @KHAN-xm5zl
    @KHAN-xm5zl 10 місяців тому

    i am gonna do my BS research on the ombudsman especially on the lack of its awareness in Pakistan , is here any professional researcher having expertise in public administration and mass media to guide me,

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns 10 місяців тому

    I did not get help my health got worse please check in Sacramento they just have sex with each other and leave.

  • @rageoftheredphoenix
    @rageoftheredphoenix Рік тому

    The Ombudsman from New York were afraid of Jewish association for services for the aged and adult protective services. They were very strict on me and made fun of me. They did not help my mother who was a prisoner of jasa and aps. They were not professional and had serous attitude problems. They were difficult to reach and talk to. Very uncivilized and secretive. I wanted mother to return home. Their unasstance allowed jasa and aps to slowly kill mom while being force fed services she didjt want from those two tyrannical agencies. Mother died in 2017. The ombudsman could have help her return home but chose to punish and then ignore us and allowed mom to die. Mother under jasa and aps developed problems walking, breathing, was attacked in the nursing home, developed cancer, water retention and died. I was my mother’s heathcare proxy and durable power of attorney.

  • @Ann-oy5yb
    @Ann-oy5yb Рік тому

    The ombudsman in san antonio texas is useless. I told her that I was not receiving incontinence pads or bandages for the 5 large wounds I have on my legs at the northeast rehab nursing home. She did nothing. I think she is being paid off by this for profit nursing home which is not acting like a nursing home. They hire very few staff for the weekends, maybe 1 per hall of 20 or more residents. If someone tells, this nursing home will just pay the fines. So I didn't pay the $858 that these criminals charge for my part of the bedroom I am staying in. I asked them for organic veggies and fruits. They won't buy organic, so now I just ask for fruit, the kind that doesn't come in cans, the kind of fruit that has thick skins so hopefully pesticides don't get through to the fruit. After all, somebody has got to care about me. I don't want pesticides on my food or toxic fluoride in my drinking water. I want to heal myself so I must have these. I am buying my own distilled water. I am using that $858 rent for July to buy my own incontinence pads and bandages and organic veggies and fruits. This nursing home is not worth $858 for half a bedroom every month. What criminals decided that $60 a month is enough each month for the residents? Somebody needs to do something about the door leading to the outside. I can see light under part of this door. This light is big enough to let through huge bugs which the staff steps on. Bugs are coming into my room like bed bugs and other bugs that crawl over me. Nobody cares. I haven't the faintest idea why those rules called "residents rights" are on the wall because they are not following them.

  • @Ann-oy5yb
    @Ann-oy5yb Рік тому

    The ombudsman in san antonio texas is useless. I told her that I was not receiving incontinence pads or bandages for the 5 large wounds I have on my legs at the northeast rehab nursing home. She did nothing. I think she is being paid off by this for profit nursing home which is not acting like a nursing home. They hire very few staff for the weekends, maybe 1 per hall of 20 or more residents. If someone tells, this nursing home will just pay the fines. So I didn't pay the $858 that these criminals charge for my part of the bedroom I am staying in. I asked them for organic veggies and fruits. They won't buy organic, so now I just ask for fruit, the kind that doesn't come in cans, the kind of fruit that has thick skins so hopefully pesticides don't get through to the fruit. After all, somebody has got to care about me. I don't want pesticides on my food or toxic fluoride in my drinking water. I want to heal myself so I must have these. I am buying my own distilled water. I am using that $858 rent for July to buy my own incontinence pads and bandages and organic veggies and fruits. This nursing home is not worth $858 for half a bedroom every month. What criminals decided that $60 a month is enough each month for the residents? Somebody needs to do something about the door leading to the outside. I can see light under part of this door. This light is big enough to let through huge bugs which the staff steps on. Bugs are coming into my room like bed bugs and other bugs that crawl over me. Nobody cares. I haven't the faintest idea why those rules called "residents rights" are on the wall because they are not following them.

  • @Ann-oy5yb
    @Ann-oy5yb Рік тому

    The ombudsman in san antonio texas is useless. I told her I am not receiving incontinence pads or bandages for the 5 wounds on my legs. She did nothing. So why call her about anything else?

  • @Ann-oy5yb
    @Ann-oy5yb Рік тому

    ombudsmans can't be trusted. I told one in san antonio texas that I am not getting incontinence pads or bandages for the 5 wounds I have on my legs. Plus, my room is closest to the outside door which has light shining underneath it. Bugs are coming in through this light hole and then coming into my room. Big bugs like water bugs looking like roaches have run through my feet and bed bugs are infestating the room starting in the chair I sleep on. I have seen little bugs crawling over my body. They are doing nothing about any of this. this ombudsman is a derelict. I think that she is being paid off by this for profit nursing home.

  • @Ann-oy5yb
    @Ann-oy5yb Рік тому

    The nursing home I am in doesn't respect the rights of the patients. I was just in the bathroom and an employee walks in saying she needs to pour the pee of the other patient down the commode. I tell her it is my resident right to have privacy. She says it is her right to come in despite what I think. I have noticed that most employees of this nursing home don't care about the resident rights. The ombudsman sides with the employees.

  • @moises2215
    @moises2215 Рік тому

    Promo_SM

  • @krosscotton1721
    @krosscotton1721 Рік тому

    What if your ombudsman points there finger in your face and actually makes you feel she is working for the nursing home

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns Рік тому

    Good morning, I am reportimg Ng 3 rows in haibowal kalann am reporting against my family they attack my family am reporting as Usha jalal f as mily am reporting jaswant Singh family am reporting all sito sager family am reporting Hans raj kajla all family yh am reporting Sandeep ladhar family amm nreportingbneelam ram family stealing torning house stealing gold stealing clothing forceful entry in house ex in laws attack am Reporting they give me snake bite

  • @mababa6556
    @mababa6556 Рік тому

    keep it up

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns Рік тому

    Please helpe

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns Рік тому

    Respected ombudsman please help me I been reporting I don't need to be on the street Sacramento they are doing falsification please help me am reporting all those cops I file so many soc 340 and the one the attackers and killers are working ruined worker dome of them working why they use syergies yo ruined my life social worker came and ruined my cdcr jobs later on they kidnap me when worker long timing and steal identities and I been reporting they steel now social worker came talk to me and said either on the road by myself how am not qualify why cdcr did not give me full treatment am reporting again they. In hallway calling me kanji am reporting my leg fracture fr two places I need regular physical therapy that larose Thomas ruined with rosemary fang ruined our life. I pass the board am reporting dorty ray family.i file so many police complaints.

  • @pureenergy4578
    @pureenergy4578 Рік тому

    Of course you want Mr. Brashear to stay. You take in medicaid dollars for him totaling $5000 to $7000 a month. You should stop those childish faces you are making. You look totally like someone that has no respect for the residents.

  • @pureenergy4578
    @pureenergy4578 Рік тому

    I would move from that place because of the disrespectful behavior of that man. He spoke as if he was bothered. He was not respectful to the female. I say fire him.

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns Рік тому

    Please sir or madam indeed help I. Going through abuse my children I miss them been going through abuse please help me am from Sacramento please

  • @balvinderBhatoya-gj9ns
    @balvinderBhatoya-gj9ns Рік тому

    I am reporting all against me andy fily latrena actually all countries am reporting whoever have my money my heart is fail am reporting king of uk united immigration is fail to provide the treatment before I enter united state I did not sign any am requesting to deport me withy finds am reporting all ex in laws academy supervisor am reporting prince of uk feeding private part to alive snake am requesting any helpinge withy and get your share from small insurance. Reporting Radha ma family the lady in skirt am reporting all againsty son's daughters they abuse me.

  • @carolbragdon5053
    @carolbragdon5053 Рік тому

    This was really helpful infornation and provided great resources!!

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    Bladder transplant and they sleep with each other and give me shot am reporting all if am dead they all responsible foru death can u save my life

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    Respected budsman.took over on my son's daughter even though grown up am not getting right treatment why doctor putw on comfort care.. while there is treatment .reporting all unitedstate migration

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    They're killingy family am reporting Dheeraj bala singh

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    Sir please I need help

  • @Starburn321
    @Starburn321 Рік тому

    This makes me want to be a patient advocate. I unfortunately fear confrontation because of fear of retaliation, in my job and with my sister. I wish I could stand up for myself the way I stand up for my friends and loved ones.

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    Uk 7 countries citizen beat me up and they did not givee treatment they did not give me treatment for brain hemorrhage my money belong to me not to people's

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    In long term they expose my body and diving money in double tree post acute care Sacramento so many are black and they start saying that black life matter Iam not discriminator my son's daughter were abused by teachers I reported am reporting again all . reporting

  • @balvinderbhatoya6959
    @balvinderbhatoya6959 Рік тому

    Good morning, I am reporting all abuses I went through. Abused by doctors staff and co workers are involve with murder case selling stealing giving me alive snake bite beat me up attack me in d7 stealing my identity and jobs am reporting again I need regular treatment am reporting that doctor try to put me on comfort care am reporting Kamal atwal family. I need help they try to cremate me alive. Cna Renu have my children ram steal torn the house am reporting all the one they ruined my life still working what happen to protocol of ombudsman am reporting UK stealing my so much information reporting all Ludhiana.

  • @clark5837
    @clark5837 Рік тому

    Well….Mr davis in an old fart

  • @ceciliomurrietta552
    @ceciliomurrietta552 2 роки тому

    Why or what could be the reason of one's mother's sister go forward and steel the iD of one's mother and take it opon her self to go into the hospital and impersonate one's mother and with out notice go thru all the prosidjers and fallow through and have one's father disconnected from life support with no one's permission wgatvso ever and draging in the grandson ate age 30 obviously knowing what emotional damage this would besto around me the son and only sibling of this 65 year old marrage.

    • @LTCombudcenter
      @LTCombudcenter 2 роки тому

      Hi, Cecilio. We are so sorry to hear about your experience. If you need assistance from Adult Protective Services and/or the state licensing for hospitals, please contact ElderCare Locator for local services/agencies, eldercare.acl.gov/Public/Index.aspx or 1-800-677-1116. Since you mention identify fraud, we suggest contacting local law enforcement as well.

  • @lori8966
    @lori8966 2 роки тому

    Very informative presentation; can be used for future onbuds!

  • @lori8966
    @lori8966 2 роки тому

    I liked the colored lanyard idea for Resident Council, it may motivate more residents to participate.

  • @juanrodarte1769
    @juanrodarte1769 2 роки тому

    The best protections you guys can give us is to buy houses for us .

  • @dnirenhephzibah7059
    @dnirenhephzibah7059 3 роки тому

    u0a09 vum.fyi

  • @itsmary6635
    @itsmary6635 3 роки тому

    OMG, I remember Greg from Houston.