
- 137
- 285 350
The Secrets Of Customer Success
Canada
Приєднався 9 сер 2022
Check out www.noahmlittle.com if you want to become a customer success manager!
From Uber driver to a customer success manager from 2019, I am giving away everything you need to break into the customer success realm.
From beginners, to intermediate, to advanced: I got you covered!
From Uber driver to a customer success manager from 2019, I am giving away everything you need to break into the customer success realm.
From beginners, to intermediate, to advanced: I got you covered!
Transformation Story: Unemployed to Enterprise CSM
Watch this inspiring transformation story of going from unemployed to an Enterprise CSM. Learn how perseverance and hard work can lead to success!
Переглядів: 30 093
Відео
Revealed: 12 Hidden Job Sites for CSM and Tech Roles
Переглядів 3,9 тис.3 місяці тому
Looking for customer success or tech jobs? Check out these 12 hidden job sites for CSM and tech roles. Find remote job opportunities and advance your career today! My No BS Customer Success Manager Job board: noahlittle-cs.jobfront.io/ Or follow me on linkedin: www.linkedin.com/in/noah-little/ Looking for customer success or tech job opportunities? Check out these 12 hidden job sites for CSM an...
Top 10 CSM Interview Questions of 2024
Переглядів 1,2 тис.3 місяці тому
The top 10 customer success manager interview questions you WILL face in interviews. For the algo... customer success interview prep,customer success manager interview,day in the life of a customer success manager,customer success manager role,customer success como fazer, customer success manager,what does a customer success manager do,interview tips,customer success manager interview questions...
Land A CSM Job In 2024: Insight from a Recruiter + Enterprise CSM
Переглядів 6 тис.8 місяців тому
Wondering how your going to land a CSM job in 2024? Go to www.noahmlittle.com for MORE! 00:00:00 - Introduction and Background 00:05:58 - Avoiding Certification and Networking Routes 00:11:57 - Moving Quickly in the Hiring Process 00:17:46 - The Importance of Building a Pipeline 00:23:27 - Reflections on the Interview Process 00:29:29 - Applying for Jobs and Building Your Warehouse of Stories 0...
From 8 Months Unemployed To CSM!
Переглядів 7339 місяців тому
How she went from 8 months unemployed to a CSM in 3 months! customer success manager,customer success management,customer success manager beruf,customer success manager salary,customer success manager gehalt,customer success engineer,customer success metrics,customer success manager interview,customer success,was ist ein custommer success manager,customer success strategy,what does a customer s...
How to Break into Customer Success in 2023
Переглядів 59 тис.10 місяців тому
How to Break into Customer Success in 2023
5 CSM Questions To Ask In Your Next Interview To Be Remembered
Переглядів 40411 місяців тому
5 CSM Questions To Ask In Your Next Interview To Be Remembered
Is Customer Success Really for You Exploring the Challenges and Rewards
Переглядів 18511 місяців тому
Is Customer Success Really for You Exploring the Challenges and Rewards
From 8 Months Unemployed To Senior Customer Success Manager
Переглядів 932Рік тому
From 8 Months Unemployed To Senior Customer Success Manager
The DARKSIDE of being a customer success manager (That Only I will tell you)
Переглядів 4 тис.Рік тому
The DARKSIDE of being a customer success manager (That Only I will tell you)
NETWORKING vs. YOUR NETWORK, Do you know the difference?
Переглядів 54Рік тому
NETWORKING vs. YOUR NETWORK, Do you know the difference?
What Does A customer success manager ACTUALLY Do?
Переглядів 233Рік тому
What Does A customer success manager ACTUALLY Do?
How To Use Upwork To Get Customer Success Jobs
Переглядів 154Рік тому
How To Use Upwork To Get Customer Success Jobs
From Uber Driver To Customer Success Manager (6 FIGURE INCOME)
Переглядів 329Рік тому
From Uber Driver To Customer Success Manager (6 FIGURE INCOME)
STOP making these 3 MISTAKES when getting a customer success job
Переглядів 180Рік тому
STOP making these 3 MISTAKES when getting a customer success job
2023 Customer Success Manager Salaries: SMB, Mid-Market, and Enterprise 💰
Переглядів 1,5 тис.Рік тому
2023 Customer Success Manager Salaries: SMB, Mid-Market, and Enterprise 💰
THIS is how they landed a $90,000 customer success manager job in 3 months
Переглядів 560Рік тому
THIS is how they landed a $90,000 customer success manager job in 3 months
You need to apply to 100 Jobs per week to land a customer success manager job! #shortsvideo #shorts
Переглядів 167Рік тому
You need to apply to 100 Jobs per week to land a customer success manager job! #shortsvideo #shorts
Customer Success Manager Interviews THIS Question ALWAYS Impresses Recruiters #shorts #shortsvideo
Переглядів 284Рік тому
Customer Success Manager Interviews THIS Question ALWAYS Impresses Recruiters #shorts #shortsvideo
Top 5 Customer Success Manager Job Boards YOU NEVER HEARD OF! NOT LINKEDIN OR INDEED!
Переглядів 420Рік тому
Top 5 Customer Success Manager Job Boards YOU NEVER HEARD OF! NOT LINKEDIN OR INDEED!
Customer Success Manager career path, skills, and responsibilities. 2023 Edition!
Переглядів 6 тис.Рік тому
Customer Success Manager career path, skills, and responsibilities. 2023 Edition!
Customer Success Manager: Day In the life of A Professional Customer Success Manager
Переглядів 491Рік тому
Customer Success Manager: Day In the life of A Professional Customer Success Manager
Why Customer Success Managers Should NOT Network on LinkedIn when looking for a job
Переглядів 551Рік тому
Why Customer Success Managers Should NOT Network on LinkedIn when looking for a job
How To Write A Customer Success Manager Resume in 5 Minutes (2023)
Переглядів 3,3 тис.Рік тому
How To Write A Customer Success Manager Resume in 5 Minutes (2023)
Find Customer Success Manager Jobs on Twitter
Переглядів 163Рік тому
Find Customer Success Manager Jobs on Twitter
Do you have a lady's voice
hahhaa, some days yes some days no!
Noah cash money 🤑
FC
Hey UA-cam recommended me one of your videos and I really say you post awesome stuff, love it and I want to see you on top! Btw, i was wondering do you need a video editor and youtube growth strategies who work specially with this type of videos
Question: If someone lives in the USA should they be applying for remote jobs in other countries?
100% it doesn't hurt! The USA is the largest market however!
Applying for remote jobs in other countries can be beneficial for someone in the USA if they consider: 1. Legal and Tax Implications: Understand international tax obligations and labor laws. 2. Time Zones and Communication: Manage time zone differences and prepare for communication challenges. 3. Payment and Company Stability : Ensure a competitive salary, account for currency fluctuations, and research the company's legitimacy and financial stability.
My No BS Customer Success Manager Job board: --> noahlittle-cs.jobfront.io/
We got them from 60k to 80k 😂😂😂😂😂 And 100k from unemployed 😅😢
This video was very informative!
you know, i saw this video with little views and didn't expect much. But the information you laid out was insanely well thought out and informative. Great Job,
I appreciate you saying that
Awesome job guys!
Thank you kind snus stranger
Let's get it!
😅😂
I just found you however ive binged on your videos. I do Thank God for you, you gave the best and simplest advice on all videos. I'm looking to become a csm and I have years of customer service but thought I was gonna have to go to school or buy a course when I already have transferable skills. Wow I'd take that pay cut for the experience...thank you thank you thank you❤🎉
thank you, this was very helpful
My pleasure
*promosm* 😊
Indeed very good insights and helpful tips! Thank you!
You should put the link to the newsletter
SUCH A GOOD IDEA!!! your-guide-to-customer-success.ck.page/e2e81e8fca
@@thesecretsofcustomersucces I apprecciate it!
Amazing presentation Noah! We can see why YOU are the Customer Success GURU
Thank you so much. You made amazing points, and now I can improve my resume.
boom!
Inspirational Noah ❤
Hi, Thank you for great insights! Any tips on landing a CSM role ? I have experience as a customer success guide but unable to bag a role in Singapore.
APAC is a HUGE region for companies. Feel free to reach out to me at www.noahmlittle.com
Sure, thank you ☺️
noah how I can I work with you ?
visit my site, www.noahmlittle.com
Great questions, right to the point as well. I love it!
Thank you!!
In Europe we don’t go above and beyond to help a client by working overtime or on weekends. We actually have something that it’s called personal life and work life balance.
I think it depends, I've gone above and beyond just because I find what I'm doing so much fun! I'm thrilled by the challenge so it's not considered work for me. But yeah if you're forced by your employee and you're working on something you're not passionate about it'd be a completely different story.
Noah, I have been checking videos for customer success for about 2 hrs., I your video pop out and decide to watch before getting out of UA-cam feeling frustrated... after watching this video, I'm leaving with SO MANY tools for my job hunting that no one else gives and believe me I have check several videos and must of them just want to sell you stuff. Thank so much for such a helpful, clear and to the point video! Btw.. Can you share your resume with me? I will be so so helpful, If so please let me know and ill share you my email. Thxs!!
Email me at noahmlittle@gmail.com
Everyone needs a BA for CSM. Why are a lot of creators trying to sell a dream.
Thanks for the comment; I don't sell the dream. I sell the WORK!
What if I barely worked with customers since my grocery store job in the produce department 10 years ago ?
What if they fired me before hiring me for asking 😂😂
Hahaha well for your next role!
P r o m o S M
Hey Noah, from my experience. It is an uncomfortable feeling of not knowing or making a fool of myself.
Totally hear you. I think that we have teachers to teach us math, coaches on how to play soccer, and this is the same. Learning
Kindly help too am urgently looking for a CSM role remote opportunity. I am in Africa but i have self trained / read on Customer Success via Gainsight ,hubspot. Would like to utilize my knowledge with a Company that suits my mindset & ambition please
P9l0
ولة
Hey Noah ! How do I get your courses ??
Check out my site www.noahmlittle.com
Mom loves you!!!
Thank You Tremendously! Excellent Questions! This is a great straight forward video! Stay encouraged to continue to help people!
You made my day with this! Thank you
Can you go into more detail about the high stress parts of the job. I'm in sales ( businesses development representative) right now and looking to go into CSM to reduce the stress. I don't think it would be as stressful since bdr is strictly quota driven.
The stress comes from client issues, urgent problems, and cancellations. Especially when sales are harder and HARDER to complete. Your up against a huge challenge
Build Up experience!
YOU GOT IT!
I appreciate your accountability but YOU did not lose the largest company, your COMPANY did. If that were the case, people wouldn't be writing so many LinkedIn posts questioning the value of CS. We as CSM's are not singularly responsible for churn no matter what anyone says.
Which sales force certification would be best?
Certifications won't get you a job. Experience will! Trailblazer is helpful to learn and it's free. However, even if you have all the certifications in the world, including stupid CSM one's; they won't help get a job. I am sorry to say, it's just corporations pushing this on people. Feel free to reach out to me directly at noahmlittle@gmail.com if you have any additional questions
😊This video is very instrumental for me while I’m on a journey to complete Course Careers/ Customer Success. Thank You!
Feel free to reach out to me on LinkedIn or email (noahmlittle@gmail.com) take care!
Amazing! So many other articles and videos claiming to have "best tips on" or be the "definitive guide to" creating a great resume just regurgitate and rehash the same tired, generalized, unhelpful information we've all seen/ read/heard before. Not you. Your video provides a wonderfully concise, practical guide to not only what should be included, but also how to include the information and most importantly why. I've been struggling to understand why my applications are getting form letter responses despite a career history packed with experience and success. Thank you so much for this video and finally helping me see what is now so obviously missing! Just wish I'd found this sooner.
Hey there! Your feedback truly made my day. I'm thrilled to hear that the resume video was helpful and provided insights that other resources might have missed. It means a lot to know that the guide was both practical and offered a clear understanding of not just what to include but how and why. It can be frustrating when applications don't reflect the depth of experience and success, and I'm really glad this video shed some light on potentially missing elements in your applications. Remember, it's never too late to implement these insights. Even though you wish you had found it sooner, the newfound knowledge can significantly impact your future applications. Wishing you the best of luck with your job search, and I'm genuinely grateful for your kind words. If there's anything else I can assist you with, please feel free to reach out. Keep pushing forward!
Do you have any specific tips for someone transitioning from upper level Registered nurse to CSM(specifically healthcare related)? I believe that I have the soft skills and many of the hard skills that would easily be transferable to a CSM career but I really don't have many metrics or quantitative results to call on for my resume.
Forsure. How many patients do you see daily? Were you able to improve any hospital processes? Patient satisfaction scores? Compliance? Team collaboration? I think that should be a great starting point!
Hey, what advice can you give someone who is looking to transition from tech sales to CSM (3 years of experience in sales but none as a CSM). How can I land a job in CSM? Interview tips? Thanks.
Showcase how your sales skills translate to CSM. Upsells, negotiation and persuasion. I have other videos on interviewing too!
Great video. Thank you Noah. I am a Nigerian based in Nigeria. I have a Ba in Economics with an experience in customer service and sales. From this video am able to understand where to start from in my CSM career as a beginner. Can I apply for jobs in US from Nigeria?
Theress nothing stopping you, but You! Go for it sir
Good grief, man, I do all of these! Thank you for pointing me this way, appreciate it friend!
my pleasure
after looking at the averages you posted at the end, how come your salaries over time are so low? especially at the enterprise level?
Canadian companies and being located in Toronto vs. San Fran. Great call out and question! @healthycoder6300
Very good insights. I’m looking to get in the tech world and CSM aligns with my background. Your video will be super helpful. Thanks!
Great presentation! Totally agree about the interviewing experience over networking. I have applied to 46 jobs, with 14 rejections and no interview invitations. I tailored my CV to the JD, listed the accomplishments, and checked with the ATS tools, which confirmed that my CV looks good. What would be your recommendations on what I should change/improve in my resume to make it on the interview invitation?
46 jobs is quite low. 460 jobs is more appropriate. I say that with empathy; because you can easily apply to 20-30 jobs in 1 day. It sounds like you have a resume problem. Let me know if you want to brainstorm some solutions, you can find me on Linkedin at www.linkedin.com/in/noah-little/details/featured/
❤😢😮😮
Do you have a course?
I sure do; www.noahmlittle.com