Empower: Build Products That Win
Empower: Build Products That Win
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How to Build an Engaged and Motivated Team
Xander is the Founder and CEO of Scope (scopeinc.com). Scope is defining the implementation as a service category by allowing companies to connect their customers with the perfect expert. Companies like Square, Plaid, Nylas, and Argyle choose Scope to expand the economic bounds of their organization and their customers.
Переглядів: 57

Відео

How Launching a B2B Product is like Conducting an Orchestra
Переглядів 1573 роки тому
B2B product marketers are the conductors of their companies' orchestra. We unify product, marketing, sales, and customer success to produce a harmonic story for our target audience. The role of a product marketer as the conductor is most apparent when companies want to launch a product. After all, a product launch is a complex "score" with many inter-dependent instruments and functions required...
15 Years Of Customer Success Model Evolution In 30 Minutes
Переглядів 913 роки тому
Customer Success was not a thing 15 years ago, but is fast growing. As such, companies use different KPIs and organizational structures to ensure their customers are successful and they derive value from that success. Over time, more operating models and best practices evolve. With experience from 9 companies (mostly startups) over 25 years including 4 where he founded and led the CS function, ...
Category Design Is A Business Strategy You Can’t Ignore
Переглядів 5103 роки тому
If you’re a growth-oriented leader who wants to help their business break free of crowded markets and avoid commoditization, this talk is for you. Category design is a business strategy that helps companies define the terms of competition in their favor, and in this talk we’ll cover how category design works, who it’s for, and how to incorporate category-design thinking into your organization.
5 Playbooks Every CS Team Should Develop
Переглядів 1143 роки тому
Operationalizing your most common customer management plays ensures that the right things are happening at the right time. Join us as we discuss the top 5 playbooks to help your team move quickly and without error, support strong customer outcomes, and create continuity to enhance a customer experience.
Best Practices for Customer Discovery
Переглядів 1143 роки тому
In this session, you'll learn about: what is customer discovery, how should you make time for it, how should you balance between qualitative and quantitative data, along with tactical tips and tricks for live usability test activity.
Aligning to Your North Star
Переглядів 223 роки тому
Nicole will discuss the importance of defining a company vision to inspire customers and employees and aligning product strategy and KPIs to this north star. She has learned a thing or two about alignment - she started her career at Enron where her bosses went to jail and has built her company, SocialChorus, into a leader in the digital employee experience SaaS space used by half of the Fortune...
Founder Led Selling for B2B Startups
Переглядів 1 тис.3 роки тому
Pete Kazanjy, author of “Founding Sales”, the early stage GTM handbook and founder of Atrium, the data-driven sales management company presents on how founders can get from 0 to their first $1m in ARR via a tried and true founder-led selling maturity framework.
Death to Quota
Переглядів 483 роки тому
As if early stage sales wasn't tricky enough, how do you come up with a fair quota for your first couple sales hires without any data? Just rely on assumptions and make it up? What if there was a simple approach to creating a winning sales culture while avoiding unnecessary quotas? Hit targets and reward your revenue producers with this easy-to-use framework.
Driving Revenue Alignment
Переглядів 183 роки тому
Tech companies are struggling to improve both racial and gender diversity in their organizations. The journey to achieving diversity nirvana is long, and while it spans the entire employee lifecycle, it starts at the top of the funnel. Join us for some actionable takeaways to help attract a more diverse pool of candidates.
How To Create Self service Onboarding That Doesn’t Suck
Переглядів 1063 роки тому
My goal is to convey how onboarding must go beyond just the 1:1 human world we are used to (although it should start there) but then go into scalable versions like 1:many webinars/on-demand content & In-App onboarding as a means to drive Product-Led Growth. I want to emphasize that each customer has different learning styles, so it's important to offer multiple avenues for your customers (usual...
Operationalizing Growth Across Revenue Processes
Переглядів 1323 роки тому
Tune in to learn how the top Go-To-Market leaders globally are combining art science to drive rigor, accountability, and alignment across the revenue process - from the boardroom all the way down to the front lines.
How Today’s Top Brands Approach Product Positioning
Переглядів 1633 роки тому
Just like everyone's definition of product positioning is a little different, everyone's approach to positioning varies too. Daniel spent the last few months interviewing product marketing leaders from market leaders - like Spotify, Airtable, Shopify, Pluralsight and Atlassian - for a podcast mini-series. In this session he'll recap the seven lessons he learned.
The Ultimate Guide to Community Led Growth
Переглядів 11 тис.3 роки тому
In this session, Lloyed Lobo, Cofounder & President of Boast.AI shares how they were able to bootstrap to 8 figures in revenue by building a community of 100k people and the lessons learned along the way.
Agile SEO Building a Continuous Improvement Machine for SEO
Переглядів 7143 роки тому
Learn how to kick off your SEO program, and build a framework to iterate & scale for success.
Embracing the Art of Prioritization
Переглядів 503 роки тому
Embracing the Art of Prioritization
Identify & Multiply Your Best Customers
Переглядів 1503 роки тому
Identify & Multiply Your Best Customers
The Missing Piece Of Customer Onboarding
Переглядів 993 роки тому
The Missing Piece Of Customer Onboarding
Value Journeys How Your Buyers Decide
Переглядів 183 роки тому
Value Journeys How Your Buyers Decide
What Leaders Need to Know About Design
Переглядів 233 роки тому
What Leaders Need to Know About Design
Why Vertical SaaS Businesses Should Double Down on Account-based Sales & Marketing
Переглядів 1953 роки тому
Why Vertical SaaS Businesses Should Double Down on Account-based Sales & Marketing
Why Your Product Stresses Out Partners And Kills Revenue
Переглядів 223 роки тому
Why Your Product Stresses Out Partners And Kills Revenue
Why a WinLoss Program Is Valuable Market Feedback
Переглядів 243 роки тому
Why a WinLoss Program Is Valuable Market Feedback
Pricing and Packaging for B2B Companies - Patrick Campbell
Переглядів 3834 роки тому
Pricing and Packaging for B2B Companies - Patrick Campbell
How Building B2B Companies is Very, Very Different than B2C - Margot Schmorak
Переглядів 754 роки тому
How Building B2B Companies is Very, Very Different than B2C - Margot Schmorak
How Product Needs to Empower Design to Build Great B2B Products - Josh Brewer
Переглядів 454 роки тому
How Product Needs to Empower Design to Build Great B2B Products - Josh Brewer
What Customers and Investors Look For in B2B Companies - Christie Pitts
Переглядів 494 роки тому
What Customers and Investors Look For in B2B Companies - Christie Pitts
Stakeholder Management for B2B PMs: Managing Upwards, Downwards, and Sideways - Suzanne Abate
Переглядів 1254 роки тому
Stakeholder Management for B2B PMs: Managing Upwards, Downwards, and Sideways - Suzanne Abate
The Distinction between B2B Users and Customers and Scaling Both Effectively - Akriti Agarwal
Переглядів 1334 роки тому
The Distinction between B2B Users and Customers and Scaling Both Effectively - Akriti Agarwal
Five Ways Continuous Delivery Can Be a PM's Superpower
Переглядів 444 роки тому
Five Ways Continuous Delivery Can Be a PM's Superpower