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Customer service: It's more than just products
In part two of our interviews with Murrelektronik, we chat to Sales Manager James Clark about the importance of customer service and how the company is delivering in this area.
Contact James at james.clark@murrelektronik.co.uk or 0161 728 3133.
Want to know more about what Murrelektronik offers? Check out part one here: ua-cam.com/video/hQfWVqI14z8/v-deo.html
Want more like this? Head over to our website: www.dpaonthenet.net/
Переглядів: 30

Відео

Murrelektronik: What's in store for 2025
Переглядів 9 тис.21 годину тому
Here, Anderson Silva of Murrelektronik offers a sneak peek into the new exciting panel products customers can expect from 2025.
The benefits of customising your enclosure
Переглядів 6 тис.День тому
In this interview, Chris Lloyd, Managing Director of Spelsberg, discusses the growing demand for enclosure customisation and how industrial printers are the key to keeping pace with customers' evolving needs. Want to view more videos like this? Check out our website: www.dpaonthenet.net/video/210245/The-benefits-of-customising-your-enclosure.aspx Want to know more about Spelsberg's offering? Ch...
Cyber security - Tackling the Cyber Resilience Act
Переглядів 6 тис.Місяць тому
It has been suggested that the fear of a cyber risk has made some hesitant to upgrade their machinery and ‘open’ themselves up to potential dangers. Here, we talk with Denis Gollner of Lenze about how the issue of cyber security can be tackled effectively and what you need from your automation supplier to allay this potential threat.
DPA visits PPMA 2024: Here's what you missed
Переглядів 4,4 тис.Місяць тому
Missed PPMA 2024? Here, we take you around the event, talking to the leading exhibitors, demonstrating cutting-edge technology, and showing you what's next for packaging and processing.
Behind the curtain at ABB’s UK drive service workshop
Переглядів 4,2 тис.Місяць тому
In this interview, Steve Hughes of ABB Motion UK provides an inside look at the UK drive service workshop in Coalville, highlighting the facility’s recent upgrades, advanced testing capabilities, and benefits for customers. Key topics include service innovations, the importance of life cycle management, and how ABB’s investment reduces costs, lead times, and environmental impact. Learn more: ca...
Q's Views: The future of transport redefined?
Переглядів 3,1 тис.2 місяці тому
Welcome to the second episode of Q's Views! Here, DPA's Publisher explores how the work of an aviation start-up to design an ultra-quiet electric aeroplane, using ORNL's supercomputer, could change the way we fly. 🔗 Read the full article here: www.dpaonthenet.net/video/208337/Q-s-Views The-future-of-transport-redefined-.aspx
Swift-Dock: Design Engineer at Coda Systems demonstrates connector range
Переглядів 4,7 тис.2 місяці тому
Here, we take a trip to visit Coda System, to learn all about the company's UK-based operations and its innovative Swift-Dock range of docking connectors.
Condition monitoring - what you need to know
Переглядів 2,2 тис.3 місяці тому
You often hear the phrase, "if it ain't broke, don't fix it", but for engineers, waiting for something to break before taking action can lead to significant extra costs and downtime. Here, we chat with Dave Breckell of Omron about why condition monitoring is a crucial tool for the modern engineer.
Q's Views: The Great Resignation and what this means for engineers
Переглядів 5074 місяці тому
Welcome to the first episode of DPA's brand-new series, 'Q's Views'! This week's top story focuses on 'The Great Resignation'. Here, DPA's Publisher explores how The Great Resignation is causing a growing desire for upskilling and the adoption of artificial intelligence, and gives his perspective on what this means for the engineering and manufacturing community. Stay until the end for a surpri...
Use the right tool for the job - but is there something better?
Переглядів 4,5 тис.4 місяці тому
Having the right tool for the job is essential, but what if the right tool just got even better? Today, we are with Paul Morrow of Klauke, who tells us about pioneering technology that can help panel builders make their lives easier.
Connectivity visits Stone Junction: Behind the scenes at a technical PR firm
Переглядів 296 місяців тому
Struggling to convey tricky technical jargon to your customers? Or worried about tackling tough topics, such as sustainability or AI? Then it’s important to turn to a PR firm to ensure that you can do so in an engaging and accessible way. For this exclusive interview, our sister title Connectivity had the chance to visit Stone Junction to find out first-hand how a technical PR agency operates.
Engineering through the ages: 50 years of evolution
Переглядів 186 місяців тому
In celebration of Control Techniques' 50th Anniversary, DPA’s Publisher Andy Quenault hosted an expert roundtable to delve into the dynamic evolution of drives technology over the past five decades and explore how new technologies like AI are being incorporated into drives of the future.
Maintenance: Don’t just stick a plaster on it!
Переглядів 166 місяців тому
These days, product failure is rare. If it does occur, it is typically the result of misapplication, so simply replacing it with an identical product will likely lead to the same issue. Here, we talk to Ian Manning of Turck Banner about how this issue can be resolved. Read the case study here: www.dpaonthenet.net/article/198361/Don-t-just-paper-over-the-cracks Unleashing-the-power-of-systems-so...
Is this the future of sustainable aviation?
Переглядів 257 місяців тому
DPA had the opportunity to see sustainable aviation first-hand at this year's Advanced Engineering event. Here, Kerry Wilmot of NEBOair tells you what you can expect from the future of aviation. Visit DPA's website for more like this: www.dpaonthenet.net
Get better connected with Murrelektronik
Переглядів 217 місяців тому
Get better connected with Murrelektronik
Powering the future: The best energy management solutions
Переглядів 167 місяців тому
Powering the future: The best energy management solutions
Here's everything you need to know about network communications
Переглядів 117 місяців тому
Here's everything you need to know about network communications
How can you successfully reach your digitalisation goals?
Переглядів 107 місяців тому
How can you successfully reach your digitalisation goals?
How to keep people and machines safe
Переглядів 157 місяців тому
How to keep people and machines safe
What should you expect from Routeco LIVE 2024?
Переглядів 87 місяців тому
What should you expect from Routeco LIVE 2024?
Content creation: Will ChatGPT really steal your job?
Переглядів 347 місяців тому
Content creation: Will ChatGPT really steal your job?
Sourcing components: How digital innovation helps you meet modern-day engineers' needs
Переглядів 2,8 тис.7 місяців тому
Sourcing components: How digital innovation helps you meet modern-day engineers' needs
Enclosure innovation: How to think outside, inside and around the box
Переглядів 1,5 тис.7 місяців тому
Enclosure innovation: How to think outside, inside and around the box

КОМЕНТАРІ

  • @andrewquenault2334
    @andrewquenault2334 Місяць тому

    Free whitepaper available from the QR code - worth getting.

  • @andrewquenault2334
    @andrewquenault2334 2 місяці тому

    Is there a potential that air quality improves as a result near airports?

  • @JacksonEdward-h5i
    @JacksonEdward-h5i 2 місяці тому

    Moore Carol Davis John Allen Nancy

  • @FushigiMigi
    @FushigiMigi 4 місяці тому

    I'm an industrial technician and I've worked with some engineers (there is a wide variety of good and bad as with anything). From my perspective, I agree with you (good video). What I can definately see happening... and would do if I was a business owner as well... is whatever I could to reduce the need for humans (automation, ai, modularity (plug and play designs/procedures that doesn't require high skill to engineer the next model or build/perform the job). There are only a few engineers in key positions that make most of the important decisions. The rest are just lego builders that cannot even export a 3d cad file properly so the skilled trades can build it. The policies that management put into place is done with this long term goal in mind (get rid of humans). We are going away from a society where people have more meaning in their work lives to a society where you are either rich or poor (the middle class is being erradicated). The company where i work prefers to get green engineers (pay them less) and make everyone else in the process suffer due to bad designs, lack of work ethic or experience, etc. and they actively defend the engineers for being incompetent and actively put stress on everyone else to compensate (bad prints for example when building a machine). This supports the theory, if you want good engineers, you have to pay for them, and some companies are not interested in that and would prefer to suffer instead. I'm in south-east USA.

  • @SophiaBell-ir8db
    @SophiaBell-ir8db 6 місяців тому

    Really insightful look into the inner workings of a PR firm. It was particularly great to hear about Stone Junction's work with WEG on its environmental campaign!

  • @andrewquenault2334
    @andrewquenault2334 6 місяців тому

    Great place to visit, hugely talented team!

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Great group of talented people - really enjoyed meeting them

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    This is really amazing stuff - check it out.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Great presentation of the Murrelektronik range!

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    One of the best interviews on this subject - if you are in manufacturing you need to see this.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    For the first time in 38 years in the engineering trade press world - someone got me to understand network choices! Well worth listening too.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Really practical discussion about the pathway to digitalisation and what is needed - worth watching.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Great range of safe and effective safety towers available from Patlite UK - worth checking out.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Well worth attending!

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Really enjoyed this chat - the subject just gets deeper and deeper, well worth watching.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Matthew takes us through the whole process that IGUS use to deliver important information quickly and efficiently to their customers - great insight into the whole process.

  • @andrewquenault2334
    @andrewquenault2334 7 місяців тому

    Great to see the products in action and how Hammond look after their customers.