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George Labs
Приєднався 11 чер 2019
#BankingHasAName. George.
George is powered by Erste Group.
www.george-labs.com
George is powered by Erste Group.
www.george-labs.com
Designing for Investments: Building Trust and Embracing Innovation
Everybody likes the idea of growing money. But investing money means giving trust. Unlike money, trust is hard to buy back once lost. This talk explores points related to designing investment platform onboarding experiences, focusing on what constitutes building trust and using innovation to enhance user engagement and confidence.The investment industry is filled with challenges such as complexity, uncertainty, transparency and regulations. For conference attendees, this presentation offers insights into shaping wealth experiences into simple, educational, and transparent experiences that assist customers in building trust and making better financial decisions.
#georgeuxconf #webinar #uxdesign
#georgeuxconf #webinar #uxdesign
Переглядів: 108
Відео
George UX Conf 2023 - Recap
Переглядів 4557 місяців тому
It's a wrap! Though the George UX Conf 2023 took place some time ago, we wanted to show you a little throwback & to revive memories. Are you looking forward to the 2024 edition? We do. Save the date for the George UX Conf 2024: 05 November. Video credits: Stefan Simonovic & Stefan Yazzie Herbert
13 - Zsolt Aranyosi & Sebastian Schreibmaier from George
Переглядів 2188 місяців тому
A Tale of Piggy Banks & Pixels: How to Build a Banking Experience for Children and Their Parents Designing a digital banking experience for families is more than just a matter of simplification or making some elements bigger. We must consider the needs of the parents and put ourselves in the children’s shoes to make banking as easy, fun, and yet helpful as possible for the little ones. In other...
12 - Niels D. Siebenborn from DeutscheBank
Переглядів 3228 місяців тому
Enhancing UX Maturity in Designing Financial Services for the Masses Niels’ talk emphasizes the power of user experience (UX) in driving Deutsche Bank's digital transformation. It discusses, among others, the challenges of designing a white-label banking app & strategies for building buy-in for UX. The talk concludes by highlighting the importance of UX maturity in a bank’s positioning.
11 - Riccardo Carlesso from Google Cloud
Переглядів 758 місяців тому
How Google Uses its Conversational Interfaces: Call Companion UI Demo Some people feel more comfortable speaking, others typing! The demo uses the latest Call Companion UI which provides a multi-modal (i.e. voice and visual) customer experience throughout your entire conversation with the agent.
10 - Layla Didarzadeh & Saskia Liebenberg from Monzo
Переглядів 1458 місяців тому
How We Keep Users Central to Monzo as We Grow The challenge for Monzo is maintaining customer-centricity as they scale and grow. The question is how to maintain this customer focus while empowering other teams to conduct their own research. Monzo aims to avoid becoming research gatekeepers. The values of robustness and high-quality findings are highly important to them.
9 - Cameron Worboys from Wise
Переглядів 1,1 тис.8 місяців тому
From Stale to Stand Out. How We Transformed Wise’s Design System Boring. Bland. Generic. For years, that’s how Wise was described, according to Cameron Worboys. However, the company has undergone the transformation from stale to stand out. In this talk, Cam gives a behind the scenes look at how they re-designed Wise.
8 - Ilenia Notarangelo & Ani Karamanukyan from ILLO.tv
Переглядів 1848 місяців тому
Illustration Systems: Digital Emotion Management Ilenia’s and Ani’s role is to bring the human touch to a cold user experience. They help the brand being present and creating an authentic narrative. Furthermore, the duo helps the users to understand their digital path. Ilenia and Ani will show their case studies from N26, Sumup, Flowe, and Affirm.
7 - Stephen Hay from Rabobank
Переглядів 1258 місяців тому
The Lies We Tell Ourselves about Design Systems Design systems come with promises. Sometimes, though, they don't deliver. Our assumptions and expectations about such systems are partly to blame. But there is hope! By recognising design systems for what they are, we can use them more effectively.
5 - Elif Alp-Marent & Julian Moser from Bitpanda
Переглядів 3558 місяців тому
AI vs Humans: Who Designs Better? Join Julian and Elif for insights and practical ideas on incorporating generative AI effectively in product and content design. This way, they’re embracing its collaborative potential while upholding the core principles of design, and human creativity.
4 - Marc Caparros & Natalia Heredia López from Caixabank
Переглядів 1278 місяців тому
Insights Center, Rocking the Financial UX through Research Discover Insights Center, a tool to create the best user experience at CaixaBank. Join Natalia Heredia, the UX Research Lead, and her colleague Marc Caparros, Design & UX Director, as they share insights into how the UX Research team at Insights Center has fostered a customer-centric culture within the organization and successfully tran...
3 - Batsirai Madzonga from one of the leading banks in the Middle East
Переглядів 4778 місяців тому
Ubuntu Design Framework In product design, tapping into the power of community plays a vital role. In practice, we utilize the collective knowledge and expertise of the business to develop and refine our digital products. However, in instances when time constraints hinder thorough research and discovery, we must depend on the experiences of our stakeholders to make informed assumptions.
2 - Maria Herrera from Revolut
Переглядів 1,4 тис.8 місяців тому
How Revolut Designs Simple Digital Products for the World Maria Herrera’s emphasizes the importance of designing simple digital products for global audiences. Maria’s talk highlights that simple digital product design leads to better user experiences. Higher satisfaction, and increased business success naturally comes along with this.
1 - Maurizio Poletto from Erste Group
Переглядів 4628 місяців тому
1 - Maurizio Poletto from Erste Group
WEBINAR What exactly is Financial Care?
Переглядів 7910 місяців тому
WEBINAR What exactly is Financial Care?
WEBINAR Design Ripple Effect: Changing Minds about Accessibility at a Bank
Переглядів 186Рік тому
WEBINAR Design Ripple Effect: Changing Minds about Accessibility at a Bank
George UX Conference 2022: Panel Discussion
Переглядів 225Рік тому
George UX Conference 2022: Panel Discussion
George UX Conference 2022: Maurizio Poletto | Chief Platform Officer at Erste Group
Переглядів 327Рік тому
George UX Conference 2022: Maurizio Poletto | Chief Platform Officer at Erste Group
George UX Conference 2022: Jen Valentine & Carolin Osthoff | Product Designer at Trade Republic
Переглядів 265Рік тому
George UX Conference 2022: Jen Valentine & Carolin Osthoff | Product Designer at Trade Republic
George UX Conference 2022: Stefanie Prinz | Head UX/UI at George Labs
Переглядів 219Рік тому
George UX Conference 2022: Stefanie Prinz | Head UX/UI at George Labs
George UX Conference 2022: Chris Crespo | Partner and Head of Content at Nordic Fintech Magazine
Переглядів 275Рік тому
George UX Conference 2022: Chris Crespo | Partner and Head of Content at Nordic Fintech Magazine
George UX Conference 2022: Ndubuisi Anyaoku | Lead Product Designer at Revolut
Переглядів 805Рік тому
George UX Conference 2022: Ndubuisi Anyaoku | Lead Product Designer at Revolut
George UX Conference 2022: Muhammed Salim | Head of Product Design Team at Deel
Переглядів 318Рік тому
George UX Conference 2022: Muhammed Salim | Head of Product Design Team at Deel
George UX Conference 2022: Wolfgang Bremer | Head of Design at Elli - VW Group
Переглядів 501Рік тому
George UX Conference 2022: Wolfgang Bremer | Head of Design at Elli - VW Group
George UX Conference 2022: Marcela Machuca | Senior Service Designer at Nordea
Переглядів 96Рік тому
George UX Conference 2022: Marcela Machuca | Senior Service Designer at Nordea
George UX Conference 2022: Juan Aranda Jimenez | Design Manager at BBVA
Переглядів 162Рік тому
George UX Conference 2022: Juan Aranda Jimenez | Design Manager at BBVA
George UX Conference 2022: Designing for Trust | Adam Tillner-Smith | Product Designer at Wise
Переглядів 296Рік тому
George UX Conference 2022: Designing for Trust | Adam Tillner-Smith | Product Designer at Wise
George UX Conference 2022: Tilman Frick | Lead Designer at Tomorrow Bank
Переглядів 160Рік тому
George UX Conference 2022: Tilman Frick | Lead Designer at Tomorrow Bank
For onboarding, you can use gamification. It is also very effective.
great talk. thanks george!
The idea of getting everything done in one space is perfect. Great presentation!
This is a really awesome presentation! I had everyone on my product team watch this. It's really nice how banks (All types) are bringing in non banking experiences into their platform.
Absolutely loved this presentation delivery! Quite insightful as well.