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The Hospitality Mentor
United States
Приєднався 31 бер 2012
DISCOVER THE EXCEPTIONAL PEOPLE AND DESTINATIONS ELEVATING HOSPITALITY.
Confetti Culture: Building Exceptional Company Culture with James Ferguson
In this episode of the Hospitality Mentor Podcast, host Steve welcomes back James Ferguson, the first-ever two-time guest, who is the Corporate Director of Culture for the Wurzack Hotel Group. They discuss James's journey from starting at the front desk to becoming a GM and ultimately, the Director of Culture. James shares his experiences on overcoming cancer, authoring 'The Confetti Culture Playbook', and his role in shaping a strong company culture.
They dive into the specifics of his job, his unique role in employee engagement, recognition programs, and the impact of culture on company metrics. James also provides insights on recruiting strategies and discusses his book and speaking engagements aimed at reducing turnover and boosting engagement.
00:00 Introduction and Welcome
00:37 James Ferguson's Journey and Achievements
02:27 Role and Responsibilities of a Director of Culture
03:56 Pitching and Securing the Director of Culture Role
07:35 Impact of Sharing Stories and Building Company Culture
12:43 Opening a New Hotel and Overcoming Challenges
17:08 Daily Responsibilities and Culture Initiatives
21:23 Recruitment Strategies and Employee Engagement
28:53 Writing and Publishing the Confetti Culture Playbook
34:04 Conclusion and Final Thoughts
They dive into the specifics of his job, his unique role in employee engagement, recognition programs, and the impact of culture on company metrics. James also provides insights on recruiting strategies and discusses his book and speaking engagements aimed at reducing turnover and boosting engagement.
00:00 Introduction and Welcome
00:37 James Ferguson's Journey and Achievements
02:27 Role and Responsibilities of a Director of Culture
03:56 Pitching and Securing the Director of Culture Role
07:35 Impact of Sharing Stories and Building Company Culture
12:43 Opening a New Hotel and Overcoming Challenges
17:08 Daily Responsibilities and Culture Initiatives
21:23 Recruitment Strategies and Employee Engagement
28:53 Writing and Publishing the Confetti Culture Playbook
34:04 Conclusion and Final Thoughts
Переглядів: 2
Відео
Discover The Plymouth Hotel Miami Beach: A Vintage Art Deco Escape | #50Hotels50Days Ep. 47
Переглядів 102 години тому
Description: Join us in Episode 47 of "50 Hotels in 50 Days" as we dive into the vintage charm of The Plymouth Hotel Miami Beach. Nestled in the Collins Park neighborhood, this boutique hotel epitomizes the Art Deco glamour of the 1940s, perfectly blended with modern luxuries. From its iconic architecture to its secluded pool and beach access, The Plymouth offers a unique oasis amidst the hustl...
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Eric D. Moeller founder of Freewyld shares discusses the importance of disconnecting from technology to enhance personal relationships and experiences, particularly during travel and family interactions.
How I Turned Airbnb into My Global Cash Machine
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Eric D. Moeller founder of Freewyld shares his journey of learning and expanding his Airbnb business on The Hospitality Mentor podcast.
From Real Estate to Retreats: The Journey of Freewyld's Eric D. Moeller
Переглядів 1716 годин тому
In this episode of the Hospitality Mentor Podcast, host Steve welcomes Eric D. Moeller, founder and CEO of Freewyld. Eric shares his unique journey from real estate development and house flipping to discovering his passion for hospitality through Airbnb. He discusses the inception and growth of Freewyld-an innovative brand offering beautifully designed, nature-focused cabins that encourage gues...
Tour The Standard Spa, Miami Beach: An Oasis of Wellness | #50Hotels50Days Ep. 46
Переглядів 5314 днів тому
Welcome to Episode 46 of "50 Hotels in 50 Days"! Today, we’re immersing ourselves in the tranquil environment of The Standard Spa, Miami Beach.Located on the secluded Belle Isle, just a short distance from the vibrant South Beach, The Standard is not just a hotel, it’s a wellness sanctuary. Known for its spa-focused amenities and peaceful bay views, this hotel offers a unique retreat for those ...
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Переглядів 4921 день тому
Join us in Episode 45 of “50 Hotels in 50 Days” as we take you on an exclusive tour of The Goodtime Hotel in Miami Beach, co-owned by Pharrell Williams. This hotel is not just about staying the night; it’s about experiencing the good times! With its unique, playful design and vibrant atmosphere, The Goodtime Hotel promises fun and luxury in equal measure. Located in the heart of Miami Beach, it...
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Переглядів 99Місяць тому
Step inside The Royal Palm Hotel Miami Beach in Episode 44 of our "50 Hotels in 50 Days" series! Located in the heart of Miami Beach, this historic hotel combines the elegance of Art Deco design with the comforts of modern luxury. Ideal for those who crave a stylish beachfront retreat, The Royal Palm offers direct access to the sandy beaches and features a spectacular oceanfront pool where gues...
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Strawberry Moon was a nice restaurant and they have a great pool party on the weekends
They have a great pool scene!
Their spa and bar is really nice
One of the best around for sure.
Legendary brunch
One of the best anywhere!
I love their restaurant and events during Art Basel but I’ve never stayed. Thanks for the insight. This is perfect for a staycation. Just subbed
Definitely a great place to stay and enjoy a weekend. Thanks for following along!
you created good footage!goodbye, 📽
Thank you.
Miami SKYX
It’s located at Citizen M Miami.
How was the staff and service when you were there
We had a great experience here!
You know what would've been nice? To see the room
Yes it would be. I’m not staying at these properties. Just going in unannounced looking at the public areas.
Hmm, not sure then why I thought the rooms would be shown as well
Hope to do more room tours in the future. Thanks for watching.
Thank you Steve for having me on your podcast! So appreciate our chat! Cheers!
Any time! You were an awesome guest!
Watched video of chamber of commerce meeting at this location violating the open meetings sunshine act. Rude, Shameful, uneducated employees. The people of Miami deserve better.
The team was very nice to use when we visited.
There Villas across the street are amazing!
Yes those are beautiful!
Doesn't seem to be doing much business.
Was sold out when we were there. We were up early to film.
It must have been off season! I live in PB and the place is hopping during season!
These videos are wonderful. I wish they were longer though!!
Thanks for letting us know. We are thinking of doing that. How long do you think they should be?
Very bad hotel
What do you not you like about it?
Wow!! Loved that movie - countdown to 50 is on!!
Such a fun movie! Got to walk in their footsteps! 11 more to go! Need to speed it up.
Radi is the best!!!
A fantastic leader! Thanks for watching.
great interview and great advice to anyone in any industry
We couldn’t agree more!
A great interview with the wise and talented Ashish Verma. Thank you
Very happy to share his amazing story!
I'll have to try In-Room Plus' Ritual Snacks!
Some awesome products for sure! Thanks for watching!
ART DECO RENISANCE!!!!
Yes it is!
I LOVE MY SOUTH BEACH FLORIDA FAMILY!!!!
Love to hear it!
THANK YOU SO MUCH.
Very happy to highlight the hotel!
Proud of you Mr. Garov. what an amazing journey.
Thanks for watching and following along on his journey.
Azabu and The Den at Azabu are two different restaurants. The Den has a Michelin star. Azabu isn’t even Michelin selected.
You are correct.
You started off well, but having a channel with a high SEO score can really help boost your subscribers and views. Can I send you an SEO audit report that will help you?
Sure
@@thehospitalitymentor How Can I talk with you and send the plan ?
the location of that Hyatt is fantastic to walk down the street to the riverwalk area as well...great location!
It really is a great location for a miami visit.
Is the pool seating open? Or do you have to reserve ?
Pool seating is open for hotel guests.
@@thehospitalitymentor easy to sneak in?
Very hard to.
Great location, great staff, great hotel.
We couldn’t agree more!
love this kind of episode! Need more listener mail episodes!
We are on it!
Great tour!!!
Thanks for watching!
need more of these!!! I NEED 100's of these!
Going to work on a bunch of these. What do you think of doing it in hotel lobbies or other beautiful tourist spots?
Can’t wait to try it in November!!!! The toll road to Miami stresses me too much time looking forward to the train and I won’t take the plane there.
Same thing here the drive can be very stressful. The train was a complete opposite. I love riding it.
Can’t wait to try it.
You will love it! A fantastic new service in Florida.
Great, now I want Omakase, and from FAENAAAAA
It’s an amazing experience!
Great episode!!! 🎉🎉
Awesome job on directing and editing!
thank you for listing the room #
Happy to share it!
insane video-work.
Thanks for checking it out!
Great video~
Thank you! Cheers!
As a fan of matcha. That matcha latte looked amazing! I want one!
It was fantastic!
An impeccable review. I loved how you highlighted the focus and attention to detail and the small but important elements that so many other hotel brands overlook. Spot on.
Thanks for watching and following along. More to come.
Great clip - Love the high quality production, Steve!
Thanks for the kind words and for watching!
Love this Steve, great music, strong video and editing - and awesome down to earth feel.
Thank you kindly!
Love this behind the scenes look!
Was a fun day there!
Would love to eat a chocolate flower from there one day 🍫🌻😋
I can help make that happen if you are ever in Miami Beach. 😁
There's so much marketing upside to this kind of high visibility crossover
Agreed. I think we will see more and more of Fashion and Hospitality crossing into each others worlds.
Wonderful show! Fab coverage of our beloved city, our heart - South beach ;} Great job Mr Turk! Always congenial and personable ~ Excellent video, you convey the feeling perfectly. This is exactly how it feels when you are on the property! I never knew the craftsmanship that it took to create the delicate culinary art of those pastries. I will appreciate so much more next time I go by.
Thank you for such kind words and for watching. Hope you subscribe. I’m creating more videos for you to watch.
This video is perfect for this platform! Glad you have brought your talents over. 😆😆
Thanks for the kind words and watching! 😁