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The Hospitality Mentor
United States
Приєднався 31 бер 2012
DISCOVER THE EXCEPTIONAL PEOPLE AND DESTINATIONS ELEVATING HOSPITALITY.
The Journey of Steve Palmer: From Dishwasher to Hospitality Mogul
In this episode of the Hospitality Mentor Podcast, host Steve Weldon interviews Steve Palmer, the founder of the Indigo Road Hospitality Group and co-founder of Ben's Friends.
Steve shares his inspiring journey, starting from washing dishes at age 13 to becoming a successful restaurateur and author of 'Say Grace, How the Restaurant Business Saved My Life.' Palmer discusses the importance of mentorship, the value of developing a strong company culture, and the challenges of entrepreneurship.
He also opens up about his personal struggle with addiction and how it inspired him to co-found Ben's Friends, a support group for hospitality professionals seeking sobriety. Join us for an insightful conversation filled with invaluable lessons on leadership, community, and resilience.
00:00 Introduction and Guest Welcome
00:34 Steve Palmer's Early Days in Hospitality
03:30 Finding Passion in Service and Wine
06:12 Mentorship and Professional Growth
09:15 Transition to Leadership and Management
15:56 Starting Indigo Road Hospitality Group
18:21 Challenges and Lessons in Entrepreneurship
28:14 Facing Failures in Entrepreneurship
29:30 The Essence of Leadership
32:50 Building a Hospitality Empire
34:15 Creating Memorable Guest Experiences
46:08 The Birth of Ben's Friends
55:22 Reflections and Final Thoughts
Steve shares his inspiring journey, starting from washing dishes at age 13 to becoming a successful restaurateur and author of 'Say Grace, How the Restaurant Business Saved My Life.' Palmer discusses the importance of mentorship, the value of developing a strong company culture, and the challenges of entrepreneurship.
He also opens up about his personal struggle with addiction and how it inspired him to co-found Ben's Friends, a support group for hospitality professionals seeking sobriety. Join us for an insightful conversation filled with invaluable lessons on leadership, community, and resilience.
00:00 Introduction and Guest Welcome
00:34 Steve Palmer's Early Days in Hospitality
03:30 Finding Passion in Service and Wine
06:12 Mentorship and Professional Growth
09:15 Transition to Leadership and Management
15:56 Starting Indigo Road Hospitality Group
18:21 Challenges and Lessons in Entrepreneurship
28:14 Facing Failures in Entrepreneurship
29:30 The Essence of Leadership
32:50 Building a Hospitality Empire
34:15 Creating Memorable Guest Experiences
46:08 The Birth of Ben's Friends
55:22 Reflections and Final Thoughts
Переглядів: 20
Відео
Is This REALLY Florida's #1 Hotel? A Tour of The Colony Hotel in Palm Beach 🌴
Переглядів 7216 годин тому
Join us on an exciting journey as we discover why the iconic Colony Hotel in Palm Beach has been named the number one hotel in Florida by Condé Nast. Starting with a scenic Brightline train ride from Miami to Palm Beach, we check into the charming hotel and delve into its vintage yet luxurious touches. From the beautifully decorated rooms and comfortable beds to the historic pool area and delic...
From Accounting to General Manager: Winston Smith's Amazing Journey at The Standard Spa, Miami Beach
Переглядів 51День тому
In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Winston Smith, General Manager of The Standard Spa, Miami Beach. Winston shares his incredible journey from starting in accounts payable to becoming GM, discussing his early career, transition from finance, and personal experiences that shaped his path. They explore the importance of teamwork, maintaining a positive w...
From Dream to Reality: Bill and Holly Bembenek's Unique Wine Trolley Adventure!
Переглядів 2314 днів тому
In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bill and Holly Bembenek, founders of the Temecula Wine Trolley and Wine Tours. They discuss their unique business venture, detailing its inception, the challenges faced, and the exciting growth they have experienced. The Bembeneks share insights into their personal journeys within the hospitality industry, including H...
From Houseman to Founder: Bryan Tubaugh's Inspiring Journey in Hospitality
Переглядів 6021 день тому
In this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Bryan Tubaugh, the founder of Aligned Hospitality Management. Brian shares his unique journey starting from his early days growing up in a hospitality family to founding his own management company. He discusses the valuable lessons learned from his first job as a houseman at DoubleTree, and how pivotal moments and men...
From Scooping Ice Cream to Executive Chef: Rebecca Tillman’s Inspirational Journey
Переглядів 37Місяць тому
In this episode of the Hospitality Mentor Podcast, join us as we talk with Executive Chef Rebecca Tillman of the Ritz Carlton Bacara. Chef Rebecca recounts her humble beginnings at an ice cream shop, her education and early breakthroughs, and her rise through the culinary ranks, including her roles at the Arizona Biltmore and the Biltmore Estate. Learn about her commitment to leadership, buildi...
From College Bartender to CEO: Michael Friedman's Journey in Hospitality
Переглядів 25Місяць тому
In this episode of the Hospitality Mentor Podcast, host Steve Turk talks with Michael Friedman, the CEO of Simple Life Hospitality. They discuss Michael's career journey, which began with odd jobs in college and evolved into high-level roles in various hospitality and consulting firms. Michael shares insights on scaling businesses, emphasizing the importance of guest experience, and leveraging ...
Exploring Hospitality Development with Steve Galbreath
Переглядів 46Місяць тому
In this episode of the Hospitality Mentor Podcast, host Steve Turk sits down with Steve Galbreath, the Chief Development Officer of Garfield Public Private LLC. Steve discusses his journey from being an architect to a hospitality developer. He provides insights into the work Garfield Public Private LLC does in helping cities, airports, and universities develop convention centers and hotels. The...
Exploring the Luxury and Details at Four Seasons Hotel Miami
Переглядів 8382 місяці тому
Exploring the Luxury and Details at Four Seasons Hotel Miami
From Zero to Fontainebleau Hotel - How Saying 'Yes' Built Our Business!
Переглядів 193 місяці тому
From Zero to Fontainebleau Hotel - How Saying 'Yes' Built Our Business!
Wisdom to My Younger Self: Have a Vision and Don't Waste Time
Переглядів 23 місяці тому
Wisdom to My Younger Self: Have a Vision and Don't Waste Time
Discovering the Journey of Hospitality Entrepreneur Fernando Rojas | Hospitality Mentor Podcast
Переглядів 823 місяці тому
Discovering the Journey of Hospitality Entrepreneur Fernando Rojas | Hospitality Mentor Podcast
Loews Miami Beach Hotel: The Epic Conclusion of Our 50 Hotel Journey | Ep. 50
Переглядів 2103 місяці тому
Loews Miami Beach Hotel: The Epic Conclusion of Our 50 Hotel Journey | Ep. 50
The Thin Line Between Addiction and Normal Life: Overcoming Bias and Judgment
Переглядів 63 місяці тому
The Thin Line Between Addiction and Normal Life: Overcoming Bias and Judgment
Timeless Strategy For Hospitality with Cesar Wurm OF IHG
Переглядів 83 місяці тому
Timeless Strategy For Hospitality with Cesar Wurm OF IHG
Tour The SLS South Beach Hotel in Miami Beach| #50Hotels50Days Ep. 49
Переглядів 2613 місяці тому
Tour The SLS South Beach Hotel in Miami Beach| #50Hotels50Days Ep. 49
Caesar Wurm: From Room Service Assistant to VP of Commercial at IHG | Hospitality Mentor Podcast
Переглядів 513 місяці тому
Caesar Wurm: From Room Service Assistant to VP of Commercial at IHG | Hospitality Mentor Podcast
600 Pizzas and Chaos A Night in the Life of a Bustling Restaurant
Переглядів 43 місяці тому
600 Pizzas and Chaos A Night in the Life of a Bustling Restaurant
The Future of Work An Automated McDonald's on Fifth Avenue
Переглядів 33 місяці тому
The Future of Work An Automated McDonald's on Fifth Avenue
Never Give Up Entrepreneur's Unwavering Advice
Переглядів 143 місяці тому
Never Give Up Entrepreneur's Unwavering Advice
The Serafina Story: Vittorio Assaf's Journey in Hospitality
Переглядів 543 місяці тому
The Serafina Story: Vittorio Assaf's Journey in Hospitality
Tour The Nautilus Hotel Miami Beach by Sonesta | #50Hotels50Days Ep. 48
Переглядів 4963 місяці тому
Tour The Nautilus Hotel Miami Beach by Sonesta | #50Hotels50Days Ep. 48
Pickleball in Hospitality: Scott Colbourne's Journey and Insights | Hospitality Mentor Podcast
Переглядів 443 місяці тому
Pickleball in Hospitality: Scott Colbourne's Journey and Insights | Hospitality Mentor Podcast
Confetti Culture: Building Exceptional Company Culture with James Ferguson
Переглядів 364 місяці тому
Confetti Culture: Building Exceptional Company Culture with James Ferguson
Discover The Plymouth Hotel Miami Beach: A Vintage Art Deco Escape | #50Hotels50Days Ep. 47
Переглядів 854 місяці тому
Discover The Plymouth Hotel Miami Beach: A Vintage Art Deco Escape | #50Hotels50Days Ep. 47
How to UNPLUG and Reconnect with Nature!
Переглядів 74 місяці тому
How to UNPLUG and Reconnect with Nature!
How I Turned Airbnb into My Global Cash Machine
Переглядів 104 місяці тому
How I Turned Airbnb into My Global Cash Machine
From Real Estate to Retreats: The Journey of Freewyld's Eric D. Moeller
Переглядів 414 місяці тому
From Real Estate to Retreats: The Journey of Freewyld's Eric D. Moeller
Tour The Standard Spa, Miami Beach: An Oasis of Wellness | #50Hotels50Days Ep. 46
Переглядів 2564 місяці тому
Tour The Standard Spa, Miami Beach: An Oasis of Wellness | #50Hotels50Days Ep. 46
Horrible lounges 😂 lmao is not even worth the wait anymore haha too many peopla have that amex card
Hello sir are you looking for a professional UA-cam thumbnail designer and video SEO expert?
You can film in the airport?
Yes
@ nice, cause I’m going in travel and I got my wayfarer pair glasses 😎
Great tour. My wife and I like this hotel too. We live south of D.C. and sometimes stay here on our anniversary weekend. It is not our favorite InterContinental though - all the others we've stayed (Atlanta, Los Angeles, Miami, and even the one in Barcelona) have Club Lounges. I wonder why this location doesn't have one for the suite guests?
Thanks for watching! Love the Miami one too. That is interesting. I wonder that too.
Excellent interview and wow, what a story on how it all came about. May God, grace everyone involved, including his hard working employees.
Thanks so much for watching! He is amazing
Cultural appropriation
Why do you say that?
Wonderful episode
Thanks for watching!
Mr. Tayfun Aybar and Mr. Sami are the idols of Turkish idealist hotel and restaurant employees. I am proud to work under the umbrella of Princes Cruise, managed by Mr. Sami. I wish you continued success
Thanks for letting us know! He was a great guest.
Nicely done!
Thank you so much!
Credits- jeenie weenie
She is the inspiration 😁
Great tips!!
lol! So happy to help!
tysm i didnt know about the hotels
You’re very welcome!
What if you take a snip of the plant
Then you’re safe!
Nice! 👏🏾
Thank you! Cheers!
I love this format!! Great opening set up! Love the new studio set!
Thank you! Making some changes and going to longer format. So happy you like it!
This hotel was part of my childhood in the 70’s it’s been turned into a beautiful and peaceful oasis congratulations much success.
Thanks for sharing. It’s a beautiful place to make some fun memories.
Great talk Fernando, keep up the good work 👍
He was a fantastic guest! Lots of great advice and stories. Make sure to subscribe because we have more with Fernando coming this week.
Thank you so much for the opportunity! Truly enjoyed our chat. Hope it can serve as an inspiration to the younger generation. 🙏
You are a fantastic guest and hotelier. Many will be inspired by the interview.
Beautiful!
So happy you like it.
Yo Eric you are legend
A fantastic entrepreneur.
@@thehospitalitymentor I grew up next to Eric I have met him in 1992
That’s awesome!
Thank you : ) This was fun.
Thanks for watching!
Enhance Your Video's Reach: Let's Discuss SEO Optimization
😁
@@thehospitalitymentor check your mail
@@thehospitalitymentor check your mail
Hey, cool that this job exists :)
Yes it’s a fun job to have.
Strawberry Moon was a nice restaurant and they have a great pool party on the weekends
They have a great pool scene!
Their spa and bar is really nice
One of the best around for sure.
Legendary brunch
One of the best anywhere!
I love their restaurant and events during Art Basel but I’ve never stayed. Thanks for the insight. This is perfect for a staycation. Just subbed
Definitely a great place to stay and enjoy a weekend. Thanks for following along!
you created good footage!goodbye, 📽
Thank you.
Miami SKYX
It’s located at Citizen M Miami.
How was the staff and service when you were there
We had a great experience here!
You know what would've been nice? To see the room
Yes it would be. I’m not staying at these properties. Just going in unannounced looking at the public areas.
Hmm, not sure then why I thought the rooms would be shown as well
Hope to do more room tours in the future. Thanks for watching.
Thank you Steve for having me on your podcast! So appreciate our chat! Cheers!
Any time! You were an awesome guest!
Watched video of chamber of commerce meeting at this location violating the open meetings sunshine act. Rude, Shameful, uneducated employees. The people of Miami deserve better.
The team was very nice to use when we visited.
There Villas across the street are amazing!
Yes those are beautiful!
Doesn't seem to be doing much business.
Was sold out when we were there. We were up early to film.
It must have been off season! I live in PB and the place is hopping during season!
These videos are wonderful. I wish they were longer though!!
Thanks for letting us know. We are thinking of doing that. How long do you think they should be?
Very bad hotel
What do you not you like about it?
Wow!! Loved that movie - countdown to 50 is on!!
Such a fun movie! Got to walk in their footsteps! 11 more to go! Need to speed it up.
Radi is the best!!!
A fantastic leader! Thanks for watching.
great interview and great advice to anyone in any industry
We couldn’t agree more!
A great interview with the wise and talented Ashish Verma. Thank you
Very happy to share his amazing story!
I'll have to try In-Room Plus' Ritual Snacks!
Some awesome products for sure! Thanks for watching!
ART DECO RENISANCE!!!!
Yes it is!
I LOVE MY SOUTH BEACH FLORIDA FAMILY!!!!
Love to hear it!
THANK YOU SO MUCH.
Very happy to highlight the hotel!
Proud of you Mr. Garov. what an amazing journey.
Thanks for watching and following along on his journey.
Azabu and The Den at Azabu are two different restaurants. The Den has a Michelin star. Azabu isn’t even Michelin selected.
You are correct.
You started off well, but having a channel with a high SEO score can really help boost your subscribers and views. Can I send you an SEO audit report that will help you?
Sure
@@thehospitalitymentor How Can I talk with you and send the plan ?
the location of that Hyatt is fantastic to walk down the street to the riverwalk area as well...great location!
It really is a great location for a miami visit.