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Dynamics 365 Essentials with Jenone
India
Приєднався 1 бер 2013
Welcome to Dynamics 365 Essentials with Jenone! This channel is your go-to resource for mastering the fundamentals of Dynamics 365. Join me, Jenone, as I provide clear, concise tutorials on Dynamics 365 Sales, Customer Service, Marketing, Field Service, Project Operations, and Model-Driven Apps. Whether you're a beginner or looking to refine your skills, you'll find valuable insights and practical tips to boost your expertise. Subscribe and start your Dynamics 365 journey today!
Відео
Dynamics 365 CE/Model Driven App - How to enable Bing map?
Переглядів 4321 день тому
Dynamics 365 CE/Model Driven App - How to enable Bing map?
Dynamics 365 Sales Insights - Email Engagement
Переглядів 4428 днів тому
Dynamics 365 Sales Insights - Email Engagement
Dynamics 365 Sales Insights - Notes Analysis
Переглядів 2328 днів тому
Dynamics 365 Sales Insights - Notes Analysis
D365 Customer Service | Ep 8 | Entitlements
Переглядів 4302 місяці тому
Dynamics 365 Customer Service - SLA: ua-cam.com/video/9t_9hQstZLA/v-deo.html Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be diving into the topic of Entitlements and exploring how they can help manage and deliver consistent customer service. This tutorial will guide you through the essential components and functionalities related to Entitlements in Dynamics ...
D365 Customer Service | Ep 7 | Configuring Service level Agreements or SLA
Переглядів 7556 місяців тому
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be discussing Service Level Agreements (SLAs) and how they can be used to ensure your customer service operations meet predefined performance standards. Whether you’re new to Dynamics 365 or looking to optimize your SLA management process, this video is for you. 📜 What is an SLA? Discover the concept of Service Lev...
D365 Customer Service |Ep 6|Knowledge Article Supporting Functionalities-Subject, Category, Feedback
Переглядів 2416 місяців тому
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be exploring the supporting functionalities for Knowledge Articles, specifically focusing on Subjects, Categories, and Feedback. Whether you’re new to Dynamics 365 or looking to enhance your knowledge management process, this video is for you. 📜 What are Subjects and Categories? Discover how Subjects and Categories...
D365 Customer Service | Ep 5 | Knowledge Article creation, Convert Case to KA, Article Templates
Переглядів 2806 місяців тому
Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be diving into the world of Knowledge Articles and showing you how to create, manage, and utilize them effectively within your organization. Whether you’re new to Dynamics 365 or looking to optimize your knowledge management process, this video is for you. 📜 What are Knowledge Articles? Discover the concept of Know...
D365 Customer Service | Ep 4 | Routing Rules - To automatically assign Case to Queue/User/Team
Переглядів 8456 місяців тому
Automatic record creation and update rules: ua-cam.com/video/psAmK7KcL_A/v-deo.html Welcome to my latest Dynamics 365 Customer Service tutorial! In this video, I’ll be explaining Routing Rules and how they can be used to efficiently manage and direct customer service cases to the right queues or users. Whether you’re new to Dynamics 365 or looking to optimize your case management process, this ...
D365 Customer Service | Ep 3 | Queue Management - Add to Queue, Pick, Release, Remove Queue
Переглядів 5616 місяців тому
Welcome to my latest Dynamics 365 tutorial! In this video, I’ll be diving into Queue Management within Dynamics 365 Customer Service. We'll explore the concept of queues, different types of queues, the "Add to Queue" button, how agents can view and manage queue items, and various queue operations such as pick, release, and remove. Let’s get started! 🔍 What is a Queue? Discover what queues are i...
D365 Customer Service | Ep 2 | Case Management - Merge Case, Parent-Child Case, and more
Переглядів 5406 місяців тому
Automatic record creation and update rules: ua-cam.com/video/psAmK7KcL_A/v-deo.html Welcome to my latest Dynamics 365 tutorial! In this video, I’ll be providing a comprehensive overview of Case Management in Dynamics 365 Customer Service. We’ll cover everything from manual and automatic case creation to advanced features like parent-child cases and case merging, as well as exploring the differe...
D365 Customer Service | Ep 1 | Introduction to Dynamics 365 for Customer Service
Переглядів 4126 місяців тому
Customer and Activity Management: ua-cam.com/video/ss9hGTrYyUs/v-deo.html Automatic record creation and update rules: ua-cam.com/video/psAmK7KcL_A/v-deo.html
D365 CE / Model Driven App | Automatic Record Creation and Update Rules
Переглядів 3316 місяців тому
Welcome to my latest Dynamics 365 tutorial! In this video, I'll be exploring the powerful feature of Automatic Record Creation and Update Rules in Dynamics 365 Sales and Customer Service. This functionality allows you to streamline your processes by automating the creation and updating of records based on specific activities. ⚙️ Automatic Record Creation: Learn how to configure rules that autom...
D365 CE / Model Driven App | Connection, Connection Role, Adding Connection grid in form
Переглядів 2456 місяців тому
Connections in Dynamics 365: Connections in Dynamics 365 represent relationships between records, allowing users to establish links between different entities such as accounts, contacts, leads, and more. This feature enables users to track and manage various types of relationships, including business relationships, personal connections, and affiliations. With connections, users can easily view ...
Dynamics 365 Sales | Ep 10 | Goal Management - Goal Metric, Rollup Fields, Rollup Queries, Goals
Переглядів 3726 місяців тому
Dynamics 365 Sales - Fiscal year setting: ua-cam.com/video/qz_oSHWL7Kk/v-deo.html Welcome to my latest Dynamics 365 Sales tutorial! In this video, I'll guide you through the comprehensive process of goal management in Dynamics 365 Sales. We’ll cover everything you need to know about setting up and tracking sales goals using goal metrics, rollup fields, rollup queries, and goals. 🎯 Goal Metrics:...
Dynamics 365 Sales | Ep 9 | Competitors
Переглядів 1396 місяців тому
Dynamics 365 Sales | Ep 9 | Competitors
Dynamics 365 Sales | Ep 8 | Sales Literature
Переглядів 2006 місяців тому
Dynamics 365 Sales | Ep 8 | Sales Literature
Dynamics 365 Sales | Ep 7 | Sales Process - Lead, Opportunity, Quote, Order, Invoice
Переглядів 9476 місяців тому
Dynamics 365 Sales | Ep 7 | Sales Process - Lead, Opportunity, Quote, Order, Invoice
Dynamics 365 Sales | Ep 6 | Territories, Auto Numbering, Business Closure, Fiscal Year, Currency
Переглядів 2927 місяців тому
Dynamics 365 Sales | Ep 6 | Territories, Auto Numbering, Business Closure, Fiscal Year, Currency
Dynamics 365 Sales | Ep 5 | Discount List
Переглядів 2807 місяців тому
Dynamics 365 Sales | Ep 5 | Discount List
Dynamics 365 Sales | Ep 4 | Price List - Pricing Methods (Detailed explanation)
Переглядів 5347 місяців тому
Dynamics 365 Sales | Ep 4 | Price List - Pricing Methods (Detailed explanation)
Dynamics 365 Sales | Ep 3 | Price List and Price List Items | Using Pricelist within Opportunity
Переглядів 6967 місяців тому
Dynamics 365 Sales | Ep 3 | Price List and Price List Items | Using Pricelist within Opportunity
Dynamics 365 Sales | Ep 2 | Unit Groups and Units
Переглядів 5517 місяців тому
Dynamics 365 Sales | Ep 2 | Unit Groups and Units
Dynamics 365 Sales | Ep 1 | Product Catalogue - Product, Family, Bundle, Product Properties
Переглядів 1,4 тис.7 місяців тому
Dynamics 365 Sales | Ep 1 | Product Catalogue - Product, Family, Bundle, Product Properties
Enable OneDrive Integration for Dynamics 365 CE/Model Driven App
Переглядів 4232 роки тому
Enable OneDrive Integration for Dynamics 365 CE/Model Driven App
Microsoft Dynamics 365 Project Operation/Project service Automation - Complete Tutorial
Переглядів 1,2 тис.2 роки тому
Microsoft Dynamics 365 Project Operation/Project service Automation - Complete Tutorial
Microsoft Dynamics 365 - Field Service Complete Tutorial
Переглядів 12 тис.2 роки тому
Microsoft Dynamics 365 - Field Service Complete Tutorial
Integrate SharePoint with Dynamics 365 CE/PowerApps
Переглядів 1362 роки тому
Integrate SharePoint with Dynamics 365 CE/PowerApps
Dynamics 365 - Marketing Application Complete Tutorial
Переглядів 3,6 тис.2 роки тому
Dynamics 365 - Marketing Application Complete Tutorial
Dynamics 365 CE - Customer (Account and Contact) and Activity Management
Переглядів 8062 роки тому
Dynamics 365 CE - Customer (Account and Contact) and Activity Management