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enCloud9
United States
Приєднався 9 бер 2015
enCloud9 helps small to mid-sized businesses grow with Microsoft Dynamics 365 CRM, enhanced by Microsoft's AI co-pilot. Subscribe to learn how to improve sales, customer service, and marketing.
Unlock the potential of your business with enCloud9.
Unlock the potential of your business with enCloud9.
Optimizing Data Duplication Rules in Dynamics 365
In this video, enCloud9's Dynamics specialists, led by Brian Begley, demonstrate how to effectively manage and optimize data duplication rules in Dynamics 365. Learn practical strategies to streamline your data management, eliminate redundancy, and ensure data accuracy within your Dynamics 365 environment.
Get actionable insights and expert tips to enhance your Dynamics 365 experience. Follow enCloud9's step-by-step guide to handle data duplication efficiently and improve your system's performance. Don't miss out on these valuable techniques to maximize your Dynamics 365 capabilities.
SECTIONS:
0:00 Intro
0:45 Turning Duplicate Detection on in your environment
2:20 Managing Rules
7:16 Creating a new rule
8:31 Testing new rule
9:32 Wrapping up
Have a question? Reach out to us!
www.encloud9.com/contact-us
Get actionable insights and expert tips to enhance your Dynamics 365 experience. Follow enCloud9's step-by-step guide to handle data duplication efficiently and improve your system's performance. Don't miss out on these valuable techniques to maximize your Dynamics 365 capabilities.
SECTIONS:
0:00 Intro
0:45 Turning Duplicate Detection on in your environment
2:20 Managing Rules
7:16 Creating a new rule
8:31 Testing new rule
9:32 Wrapping up
Have a question? Reach out to us!
www.encloud9.com/contact-us
Переглядів: 105
Відео
Managing Custom Views & Dashboards in Dynamics 365 | enCloud9
Переглядів 2502 місяці тому
Unlock the full potential of Microsoft Dynamics 365 with our latest tutorial on managing custom views and dashboards. Join Brian Begley from enCloud9 as he walks you through the essential steps to create and customize your own views and dashboards, enhancing your Dynamics 365 experience. In this comprehensive guide, you’ll learn how to create custom views tailored to your business needs, design...
Top Personal Settings to Optimize in Microsoft Dynamics 365 | enCloud9
Переглядів 1203 місяці тому
In this video, we dive into the top personal settings you can customize in Microsoft Dynamics 365 to enhance your productivity and user experience. Learn how to tailor the interface to your preferences, streamline your workflow, and make the most of the powerful features Dynamics 365 offers. From Dynamics 365 CRM to Dynamics 365 ERP, and specific modules like Dynamics 365 for Sales, Dynamics 36...
Best New Features of the Dynamics 365 October 2020 Update
Переглядів 4103 роки тому
Brian Begley from enCloud9 highlights some of his favorite new features included in the Dynamics 365 October 2020 update. He covers: • Enhanced email experience • New PDF creation process for sending documents to clients • Simplified, yet more powerful duplicate detection • Embedded analytics - Power BI in Dynamics 365 • Multi tabbed user interface - makes it easier to serve multiple customers ...
10 Dynamics 365 Best Practices
Переглядів 7 тис.3 роки тому
In this fast paced webinar, Brian Begley from enCloud9 as he demonstrates some tips, tricks, hacks, and best practices for Dynamics 365.
Case Management in Microsoft Dynamics 365 for Customer Service
Переглядів 36 тис.4 роки тому
In this informative video, Brian Begley discusses how case management in Dynamics 365 empowers employees to quickly resolve cases. A few of the things he demonstrates are: • How to add a case. • How to resolve a case. • Viewing a resolved case. • Setting routing rules. • Automatic case creation.
Enhanced Filtering in Dynamics 365 Webinar
Переглядів 4,3 тис.4 роки тому
www.encloud9.com - In this 30 minute webinar, you will learn how enhanced filtering in Dynamics 365 makes the user experience easier than ever before.
Credit Card Processing using Dynamics 365
Переглядів 2,4 тис.4 роки тому
In this month’s webinar, we discuss credit card processing with Dynamics 365. For years, clients have asked for a simple solution for processing credit cards within Dynamics 365. enCloud9 in partnership with iSolutions present iPayments, an easy to use add-on for Dynamics 365 that makes credit card processing easy. Contact enCloud9 to get this set up in your Dynamics 365 environment. Get paid f...
Using SMS with Dynamics 365 and Power Apps
Переглядів 2,9 тис.4 роки тому
In this 30 minute webinar, enCloud9’s Brian Begley discusses using SMS with Dynamics 365.
April 2020 New Feature Deep Dive Sales Forecasting
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In this 30 minute webinar, enCloud9’s Brian Begley discusses the Sales Forecasting feature.
Best of the April 2020 Power Apps and Dynamics 365 Update
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In a 30 minute webinar, enCloud9’s Brian Begley previews the changes coming to Dynamics 365 and Power Apps during April 2020.
Three Flows to Charge Up Your Sales
Переглядів 2384 роки тому
Do you want to learn how you can work less and do more with Microsoft Power Automate? In this informative 30 minute webinar, Brian Begley demonstrates how Power Automate allows our clients to increase customer engagement. The three flows he shares are: 1. Get a weekly update of closed opportunities delivered to your email. 2. Send text messages through Dynamics 365 to let your clients know abou...
Increase Productivity with the Dynamics 365 App for Outlook
Переглядів 11 тис.4 роки тому
In this informative webinar, Brian Begley demonstrates how Dynamics 365 works with Outlook to increase productivity throughout the workday. This demo includes mobile and Power Apps scenarios and is appropriate for Dynamics 365 users still using the old Outlook integration as well as model-driven Power Apps looking for an easy way to integrate emails.
Take Another Look at Dynamics 365 Mobile
Переглядів 1894 роки тому
This webinar walks you through many of the best features for improving productivity on the go with the Dynamics 365 Mobile app. Topics discussed include: • checking on the status of a case • creating appointment notes easily from your phone or tablet. • Tracking emails • Scanning business Cards • viewing interactive dashboards • Keeping up on your team's progress
Don't Be Afraid of the Unified Interface
Переглядів 1474 роки тому
This webinar walks you through many of the UI's best features for improving productivity, as well as give you a roadmap to a successful migration. Topics discussed include: • Deploying and creating hubs. • Optimizing forms and views. • Editing the new application canvas. • Best practices for a successful migration to the Unified Interface.
Discovering Hidden Entities in PowerApps Development
Переглядів 3204 роки тому
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How to Select a Marketing Automation Solution for Microsoft Dynamics 365
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How to Select a Marketing Automation Solution for Microsoft Dynamics 365
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5 Commonly Tracked Sales Metrics | enCloud9 Social/CRM Consultants
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Begin Your Year With a Bang with These Marketing Tips | enCloud9 Social/CRM Consultants
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Intro to the Microsoft Power Platform | enCloud9 Social CRM Consultants
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Just about to start a job doing support via this, so any help is always great, great video, although I am 3 years late on this reply 🙂
Glad you found our video useful! We have a very detailed blog on Case Management - if you are still looking for information or help. It was originally written in 2021, but updated in May of 2024. www.encloud9.com/blog/provide-seamless-customer-service-with-case-management-in-dynamics-365/
I’m looking for something that can be used within social work/direct service nonprofit case management. Is this something that would be suitable to manage clients and their assigned care workers or is this only useful for sales/business industry? We’ve used sales force but it’s not user friendly and complicated to use.
Sorry for the late reply, but Dynamics 365 is very user friendly. Actually, it's one of the #1 reasons people choose it over Saleforce. Dynamics 365 is easily customizable to a wide variety of verticals. If we can help or your interested in migrating away from Salesforce , don't hesitate to reach out to us.
We have worked with many non-profits. If you would like to discuss how we can help you, feel free to reach out to us. www.encloud9.com/contact-us
great content and explanations, thanks Brian
Your very welcome. Glad you found it useful!
I'm working with CRM dynamic 365 and I work in the customer care department, my role is receiving customer cases and assigning them to the subscription department to take action on them and then I check them and close them. my question is there any tip that I can use to find all the cases that should go to the sub's section separately from other departments? because I always download excel reports based on date from all cases view, and I filter the relevant case title and that takes too much time. thank you for your efforts 🙏
Great! Thanks
Glad you found it useful!
Thank you for the helpful information and the nice presentation.
Your welcome, thanks for watching. Subscribe to our page for more great videos
Thank you, very clear explanation
Recently users are reported that their outlook calender tasks and appointments are created as activity in CRM without any tracking manually its all done automatically. Can you explain this
Hi is there a way to track all the email at once? Its less productive to track it one by one thanks
can you make a listm or what? cmon...
Thanks for sharing. Great content.
Thanks for watching!
Sir how to send sms to clients or customers via finance and operations
do you have a link to the powerpoint you refer to?
Thanks for watching our webinar on the Unified Interface of Dynamics 365 - Visit our website at www.encloud9.com for answers to any other questions you might have
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