Відео

Hello you may find our bikes here: nakto.com

This is a class 2 ebike.

Hello which model of the bike you purchased doesnt have gears? please note your order number and purchased channel and reach us at support@nakto.com

Hello please note your order number and purchased channel and reach us at support@nakto.com. .

Hello do you mean E03 code appears on the display of F2 bike? please reach us at support@nakto.com for after-sale service.

No matter which level you set P5 to-whether it's 3, 5, or even 9 levels-it simply adjusts the speed intervals for finer control.The key point is that regardless of how many levels you choose, the bike will still provide power output at every level, just with different increments of speed.

hello, you can reach support@nakto.com for help.

Sorry for the mistakes we made, we will pay attention to it.

thanks for your feedback! we will slow down the process.

I apologize for the fast pace of the previous video. We understand that a slower, more detailed video would be more helpful. Thank you for your patience, and we appreciate your feedback!

you may find tubes that fits your back wheel size on amazon. for folding ox bike, tire size is 20"*4"

Thanks for choosing us! Our controllers do not include a dedicated port for tail lights. We recommend using reflectors or externally controlled tail lights for enhanced visibility.

we're not sure yet if we will attend the New York Electrify Expo 2024-it will depend on the situation at that time. We’re excited to share that our next stop is Deavor!

Also do you guys happen to have a recent video of a elegsnce controller replacement. The last one is kind of terrible

@@luisavila6221 Hello replacing elegance conteroller is similar to ox controller replacement. please check the video here: ua-cam.com/video/GOQucWcmUOU/v-deo.html

Hello, To determine your crankset size, look for the stamped number on the crank arm or measure from the center of the bottom bracket to the center of the pedal spindle. The number (152 or 162) represents the length in millimeters.

Did you check both fuses?

hi in that case we shall talk more details about the battery itself. please reach us at support@nakto.com. and note the order ID would be helpful to smooth the process.

Hi, Could you please provide your email address? Alternatively, you can reach out to us at support@nakto.com or market@nakto.com for more detailed support. Thank you!

How do you install or change a twist throttle on a camel 350 ?????

hi there are similar tutorial videos on youtube, please check this video: ua-cam.com/video/MB1Hhb8mjBY/v-deo.html

Hi when riding, the battery should be turned on, so that it can provide electricity for motor, controller & displayer and light.

Hello please contact us at support@nakto.com. It would help us accelerate the problem solving process by attaching the order ID and photos that shows the specific issue.

If you power on the bike while holding the brake lever, you might see an E05 error. If the E05 error appears even when you're not holding the brake, please send a video to our email support@nakto.com , and we'll arrange for a technician to investigate the issue with you one-on-one. We hope this helps resolve the issue quickly!

hi you can press the key and hold on then turn right, then you enter the "on" mode.

Hi NAKTO electric bikes offer a one-year limited warranty that covers the original retail purchaser of the bike, including the motor, battery, controller, throttle, brake, and PAS system. Buy additional battery here: nakto.com/collections/nakto-battery

I have the same exact problem.

hello please contact our after-sale support to deal with this problem, support@nakto.com

for discovery bike, usually is 36V

Same idk how to get it back to normal

Hello, could you please let me know which bike model's display you need to adjust?

I’m really sorry to hear about your experience. This isn’t the level of service we strive for, and I completely understand your frustration. I'd like to make this right. Please reach out to us directly. market@nakto.com

Is theF2 bike display has a error code 04? in that case, it means the throttle problem. Unplug the throttle and replace with a new one will work. The controller is underneath the battery.

yes. all our bikes come with a removeable battery.

hello please contact support@nakto.com for after-sale service and provide more details . so with a full battery, does the display work? is there any error code on display? And what is the status of the motor

I’m sorry the background music caused you discomfort. We appreciate your feedback and will take it into consideration to improve the atmosphere in the future.

Hello Could you please provide your email address and order ID? Alternatively, you can reach out to us at support@nakto.com or market@nakto.com for more detailed support.

Hello, could you please let me know which model of your bike you have? please reach us at support@nakto.com