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The Six Sigma Way
Приєднався 5 лис 2010
This channel was designed to provide students / professionals with free access to tutorials and interview questions in the BPO / Service Industry.
Lean, Six Sigma basics, statistical tools, How & Where to use statistical tools for problem solving.
This channel is made by a practitioner with over 12 years of experience in Quality Domain. A certified Lean Sigma Practitioner from Exemplar Global. Making Quality Team Aspirants with cracking that interview and also making students learn basic statistics.
#sixsigma
#qualityinterview
Lean, Six Sigma basics, statistical tools, How & Where to use statistical tools for problem solving.
This channel is made by a practitioner with over 12 years of experience in Quality Domain. A certified Lean Sigma Practitioner from Exemplar Global. Making Quality Team Aspirants with cracking that interview and also making students learn basic statistics.
#sixsigma
#qualityinterview
Difference between a BPO and KPO | BPO Jobs vs KPO jobs | Discussed | Made Easy
Hi All,
In this video, we will discuss about the key differences between a BPO and KPO.
#concentrixjobs #teleperformancejobs #bposervices #leansixsigma #teleperformance #businessmanagement #leanmanufacturing #sixsigma #sixsigmablackbelt #bpo #kpo #knowledge
In this video, we will discuss about the key differences between a BPO and KPO.
#concentrixjobs #teleperformancejobs #bposervices #leansixsigma #teleperformance #businessmanagement #leanmanufacturing #sixsigma #sixsigmablackbelt #bpo #kpo #knowledge
Переглядів: 20
Відео
What is Value Stream Mapping | VSM | VSM Full Form | Implementation | Case Study from BPP | Hindi
Переглядів 2921 день тому
Hi All, In this video, we will discuss about Value stream mapping also known as VSM. #bpoindustry #motivation #bpoexperience #qualitymanagement #teleperformancejobs #sixsigma #sixsigmablackbeltcourse #sixsigmablackbelt #leansixsigma #valuestreammapping #vsm
BPO Kya hai | Business Process Outsourcing | BPO kya hota hai | BPO full form in Hindi
Переглядів 39Місяць тому
Hi All, In this video, we will discuss about BPO. BPO kya hota hai. Business Process outsourcing #bpoindustry #bposervices #businessmanagement #bpo #bpojobs #bpojob #teleperformancejobs #teleperformance #concentrixjobs #concentrix #bpofreshers #interviewquestions #interview
Pareto Principle | Pareto Rule | 80 20 rule | 80 / 20 Rule | Principle Pareto | Lean Six Sigma
Переглядів 642 місяці тому
We have discussed about the Pareto Principle in this video. #paretoprinciple #pareto #bpoindustry #qualityanalyst #qualitymanagement #businessmanagement #quality #bposervices #teleperformancejobs #teleperformance #concentrixjobs #concentrix
How to make Pareto Chart in Excel | Step by Step Video on making Pareto using Excel in Hindi
Переглядів 923 місяці тому
How to make Pareto Chart in Excel | Step by Step Video on making Pareto using Excel in Hindi
Attrition Calculation in BPO | Call Center | Attrition calculation in Excel | Calculator Excel
Переглядів 1313 місяці тому
Attrition Calculation in BPO | Call Center | Attrition calculation in Excel | Calculator Excel
Designing Quality Audit form in a BPO | Parameters for Quality Audit form | Interview Questions
Переглядів 1504 місяці тому
Designing Quality Audit form in a BPO | Parameters for Quality Audit form | Interview Questions
What is CAPA and PACA in Quality Management | CAPA versus PACA | Quality Management | Made Easy
Переглядів 594 місяці тому
What is CAPA and PACA in Quality Management | CAPA versus PACA | Quality Management | Made Easy
Dip Check in a BPO | Calling Process Example | Made Easy | Interview Questions | BPO | Hindi Video
Переглядів 7754 місяці тому
Dip Check in a BPO | Calling Process Example | Made Easy | Interview Questions | BPO | Hindi Video
What is RACI Matrix | Project Management Tool | PMP & Six Sigma Project Management | Explained
Переглядів 224 місяці тому
What is RACI Matrix | Project Management Tool | PMP & Six Sigma Project Management | Explained
ISO Standards Explained | Benefits of getting ISO Certified | What is ISO | Types of ISO
Переглядів 194 місяці тому
ISO Standards Explained | Benefits of getting ISO Certified | What is ISO | Types of ISO
How to Calculate Variance in a Call Calibration | Call Center Calib Variance | Examples
Переглядів 3684 місяці тому
How to Calculate Variance in a Call Calibration | Call Center Calib Variance | Examples
How to control Attrition | Interview Questions | Team Leader | Manager | Talent Retention | Hindi
Переглядів 1764 місяці тому
How to control Attrition | Interview Questions | Team Leader | Manager | Talent Retention | Hindi
Who is a Quality Analyst in a BPO | Quality Analyst Job Role | Interview Preparation | Hindi Video
Переглядів 1904 місяці тому
Who is a Quality Analyst in a BPO | Quality Analyst Job Role | Interview Preparation | Hindi Video
What is TIMWOOD | MUDA | Lean Manufacturing Wastes | 7 Types of Wastes in Industries | Interview
Переглядів 434 місяці тому
What is TIMWOOD | MUDA | Lean Manufacturing Wastes | 7 Types of Wastes in Industries | Interview
Interview Questions & Answers on Sampling | What is Sampling in Data Science | BPO Interview | Hindi
Переглядів 1136 місяців тому
Interview Questions & Answers on Sampling | What is Sampling in Data Science | BPO Interview | Hindi
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 2 | Hindi
Переглядів 2247 місяців тому
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 2 | Hindi
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 1 | Hindi
Переглядів 2067 місяців тому
Interview Questions & Answers on Seven QC Tools | Problem Solving Tools | QC Tools | Part 1 | Hindi
What is SOP | Definition of SOP | Standard Operating Procedure | With Example | Importance | Hindi
Переглядів 1357 місяців тому
What is SOP | Definition of SOP | Standard Operating Procedure | With Example | Importance | Hindi
What is Root Cause Analysis (RCA) in BPO company || 5 Why Analysis || Live Example || Hindi
Переглядів 5938 місяців тому
What is Root Cause Analysis (RCA) in BPO company || 5 Why Analysis || Live Example || Hindi
Follow these Basic Rules to ensure you crack every interview | How to behave in an interview
Переглядів 788 місяців тому
Follow these Basic Rules to ensure you crack every interview | How to behave in an interview
What is Cost Benefit Analysis | CBA | Made Easy | Explained in Hindi
Переглядів 438 місяців тому
What is Cost Benefit Analysis | CBA | Made Easy | Explained in Hindi
Commonly asked questions on Lean | Lean Interview Questions and Answers | Lean Management Interview
Переглядів 1209 місяців тому
Commonly asked questions on Lean | Lean Interview Questions and Answers | Lean Management Interview
Six Sigma Interview Question | Six Sigma | How To Crack Interview | Made Easy in Hindi
Переглядів 1199 місяців тому
Six Sigma Interview Question | Six Sigma | How To Crack Interview | Made Easy in Hindi
CALL CENTER Interview Tips | How to PASS a Call Centre Job Interview | Interview for Freshers
Переглядів 849 місяців тому
CALL CENTER Interview Tips | How to PASS a Call Centre Job Interview | Interview for Freshers
BPO Interview Questions with Answers | Preparation for BPO | For Freshers | Most asked BPO Questions
Переглядів 3029 місяців тому
BPO Interview Questions with Answers | Preparation for BPO | For Freshers | Most asked BPO Questions
Interview Questions for Quality Team Leader || BPO Industry Quality Team Leader || Top Questions
Переглядів 18310 місяців тому
Interview Questions for Quality Team Leader || BPO Industry Quality Team Leader || Top Questions
What are misconceptions about Six Sigma | Six Sigma most common Myths and Misconceptions | Explained
Переглядів 3410 місяців тому
What are misconceptions about Six Sigma | Six Sigma most common Myths and Misconceptions | Explained
What is RAG analysis | Red - Amber - Green Analysis | How to do | Explained in Simple Language
Переглядів 70810 місяців тому
What is RAG analysis | Red - Amber - Green Analysis | How to do | Explained in Simple Language
Kaizen Methodology Tutorial for Continuous Improvement || Explained in Simple Language || Lean
Переглядів 4311 місяців тому
Kaizen Methodology Tutorial for Continuous Improvement || Explained in Simple Language || Lean
Your video is very valuable 🙂 please continue
Thank you for the encouragement.
Waiting for your new content 😊
Hey Pawan, sorry for the delay as busy with office. Will ensure that some useful content is uploaded this weekend. Any specific topic you want to see or learn. Please comment.
Amazing video thank you for the explanantion
Glad it was helpful! Thank you for watching
What is efficiency efficacy and effectiveness
Efficiency is all about doing things in the most economical and timely manner. It's about maximizing output while minimizing input. Efficacy is all about achieving the desired result or goal. It's about doing the right things. For example, if a new drug is able to successfully treat a specific illness, it is said to have high efficacy. Lastly, Effectiveness is all about achieving the desired outcome or impact in the real world. It's about making a difference. For example, if a charity is able to reduce poverty in a specific community, it is said to be effective. Hope this answers your questions.
Efficiency is all about doing things in the most economical and timely manner. It's about maximizing output while minimizing input. Efficacy is all about achieving the desired result or goal. It's about doing the right things. For example, if a new drug is able to successfully treat a specific illness, it is said to have high efficacy. Lastly, Effectiveness is all about achieving the desired outcome or impact in the real world. It's about making a difference. For example, if a charity is able to reduce poverty in a specific community, it is said to be effective. Hope this answers your questions.
Efficiency is all about doing things in the most economical and timely manner. It's about maximizing output while minimizing input. Efficacy is all about achieving the desired result or goal. It's about doing the right things. For example, if a new drug is able to successfully treat a specific illness, it is said to have high efficacy. Lastly, Effectiveness is all about achieving the desired outcome or impact in the real world. It's about making a difference. For example, if a charity is able to reduce poverty in a specific community, it is said to be effective. Hope this answers your questions.
Thanks!! I cleared the interview and have started as Quality Supervisor. Your content helped a lot, looking forward to more of such informative content 🫡
Thanks Akshay. Do share with all who want to excel in Quality domain. And all the best for your future role.
This video is really 🔥 helpful😊thank you 👏👏
Thank you for watching. Keep sharing with all .
Thanks for the explanation sir❤
Keep watching
❤❤❤❤❤❤❤
Thank you
Bro the way you explain everything it is amazing you should create more videos👏👏
Thank you for the motivation..
This is really good
Thank you.
I am currently 24 , a QTL and soon to be promoted to Qam so what are the things that an Am looks after. Could you help me with a video as such
Sure. Would create one. And keep you posted.
Great information 👍
✔️ *Promo sm*
Sir apne email Nahi kiya
Can you drop your email address here. I will email you .
Kindly prepare the video in hindi i unable to explain to team
Sure
Informative
No link is available in the description 😢
What is calibration???
I watched your almost all videos and the outcome is did u work with Amazon?
Hi, no I have not worked with Amazon
Bhai aap Amazon m.work krte ho ky?
Nahi Bhai ji
The voice is not clear
Thanks for the feedback. will try improving
Helpful
Glad to hear that. Thanks for watching.
Very well explained👍
Thank you 🙂
is there any process or technical methodology for BQM management? I was asked by 2 organisation, "What methodology you will use to handle BQM?" I failed to answer.
Yes we can use the following for BQM: 1) Adopting Industry Best Practices for Operational Excellence 2) Interpreting Data to Drive Performance Improvement 3) Enhancing Employee Training and Development Programs Hope this helps
Can you please make a video on how you make a quality parameters and the aspects of quality form . Asked in a recent interview could you help me with this?
Sure. Stay tuned for the next video.
Pls can you share you number or do you provide online training?
Hi, I don't have any online Training Programs. However, you can drop me an email at theleansixsigmaway@gmail.com and I can take all your questions.
@@the_lean_six_sigma_way emai I’d provided it showing delivered to fail my email is not going through
Not sure, why it bounced. Please drop your email address I will send a test email.
Thanl you
Welcome
It would be really helpful if you use BPO examples in finding RCA. No video is based on BPO
There is a video on the channel specific for the BPO industry. You can watch that one.
@@the_lean_six_sigma_way Yeah thank you 👍
He just explain and there is no reason to be rudez if someone know video should be on BPO then one should make one and show others 😅😅😅
Simple and crisp
Thanks for watching
Nice thank you
Thanks for watching
I got promoted recently to a QA role and my manager who was otherwise ok with but now as i do markdowns he reach out to me with lots of contradictions
Even when I was a QA, I felt the same. But, once we understand that the job of QA is not to take out errors but process improvement, you will sail in the same boat as your manager. With that being said, we should not stop ourselves from markdowns...
Bhai manager QA ke itna against kyu rehta hai ?
Sir, your explanation for any topic is so simple and understanding.Thanks Sir
Thank you
Give me Oscar pls, I’m first
Certainly
Superb Sir, thank you for very easy clarification
Thanks and welcome
Sir I want to know one thing.... What is elbetic ?
Hi Pawan, to be honest I have not heard about this word. If you can elaborate with a sentence where it was used.
@@the_lean_six_sigma_way In my interview sir .
@@the_lean_six_sigma_way and again I got rejected. 🥲🥲
What was the question asked
@@the_lean_six_sigma_way she is asked me what is elbetic .
Hi Sir , How are you ?
Good. How are you.
But they appreciate me as well, that you have knowledge of quality but not too much . I don't know where i haved stuck on that time .
You will surely succeed
They are rejected me because I'm not aware about few things in quality. According to me , What is quality accuracy. What is the difference between histogram and Pareto in numerical world . Formulas . What are the thinks in your monthly quality report. Circumstances like not sure . And much more sir , even I have never heard that words in my life .
Sir today I have given the interview in Google process but I got rejected .
Sir I'm thinking how lucky the people are , you are working under you , you are teaching a lot of things.
Thank you for the compliments and stay tuned for more interesting videos.
Seriously sir you helping us a lot means a lot .
Thank you and please comment if you want video on any specific topic.
@@the_lean_six_sigma_way I want videos sir but I'm not aware about anything in quality, and I'm a quality analyst actually sir I'm in that organisation where people don't want to teach anything, they think if they will learn they will grow faster than us . Corporate life
@@the_lean_six_sigma_way somehow I'm learning from your video's only now I'm teaching my colleagues in the office.
I have prepared notes from your videos sir . SO THANKS YOU SO MUCH .
Sir..Is RAG analysis a good way to do this?
No RAG analysis is a different methodology while Quartile are purely basis performance. RAG analysis takes into account other factors as well.
Got it
Excellent explanation
Thank you
I am a regular user now sir thank you so much for the knowledge sharing
Thank you for watching.
@@the_lean_six_sigma_way can you please let me Know if u provide any training or certification in Quality Analyst role ?
Not as of now. However, you can put all your questions in the comments and I will be more than happy to take them for you.
It's 2:20AM now sir
Thank you and all the best
Sir if i got selected in any MNC company as a QA so this is all because of you then . Thankyou so much
Thank you and all the best
Its 1:03 AM and I'm watching your video sir because of the content... I appreciate your hardwork over here Sir !!! Thankyou
Thank you and all the best
Really helpful 👌
Thank you
Helpful indeed
Thank you