Shana Lynn Bresnahan
Shana Lynn Bresnahan
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How to Scale with Intimacy and Personalization
www.retainguide.com/ - Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members
connectionideas.com/ - Get 77+ Ways to Create More Connection in Your Community
Watch on UA-cam :www.youtube.com/@communitycultivated
Scaling intimacy and personalization in your membership might seem impossible, but it doesn’t have to be.
In this episode, Shana will break down the common misconceptions about why scaling feels so out of reach, the three biggest mistakes people make when trying to scale, and a fresh approach that ensures you maintain an incredible, personalized experience your members will love and keep coming back for.
Get ready to rethink what’s possible for your membership!
Key Takeaways 📋
Intro (00:00)
According to Shana, there are three things that can go wrong when scaling (04:12)
How can we scale while keeping intimacy and personalization? (07:03)
The three main areas we'll work on refining or redesigning as we scale (08:30)
Episode wrap-up (15:30)
Additional Resources ✅
The Membership Retention Roadmap: www.retainguide.com/
Ways to Create More Connection in Your Community: connectionideas.com/
Learn how to work with Shana: www.shanalynn.com/
FREE 7-minute Community Training: connect.communitycultivated.com/training
FREE Community Creators Hub: connect.communitycultivated.com/hub
Learn more about Shana’s Community Training Program: www.shanalynn.com/cultivate
Connect with Shana: shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
Be sure to follow the podcast, so you never miss an episode!
Переглядів: 131

Відео

The 3 C’s of Hiring Success with Paula Maidens [Highlight]
Переглядів 150День тому
Full episode: www.shanalynn.com/podcast/how-to-hire-and-lead-a-high-performing-team-with-paula-maidens One of the biggest hurdles for growing businesses is building a strong and effective team. Many entrepreneurs struggle with hiring the right people, losing team members due to turnover, or facing difficulties in finding their first employees. To address these challenges, Shana interviewed Paul...
Fastest Way to Reduce Churn
Переглядів 13814 днів тому
retainguide.com Get Instant Access to The Membership Retention Roadmap: 5 Systems You Need to Keep More Members Watch on UA-cam: www.youtube.com/@communitycultivated As a membership owner, you understand that customer churn is one of the biggest obstacles standing in the way of scaling your business. Every month, losing valuable members can set you back and prevent your membership from reaching...
The Secret to a Successful Team Member Onboarding with Savannah Bananas Co-Founder, Emily Cole
Переглядів 28121 день тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Full Episode: www.shanalynn.com/podcast/foster-a-fans-first-team-culture-with-emily-cole-of-the-savannah-bananas Shana loved her interview with Emily Cole, co-founder of the Savannah Bananas, because of their incredible team culture and brand experience. ...
Understanding the Growth Path of a Member
Переглядів 1,7 тис.Місяць тому
✅ Retention Roadmap: 5 Systems You Need to Keep More Members retainguide.com/ 👉 For more information visit: www.shanalynn.com/podcast Many membership owners make a critical mistake: treating all members the same. Shana dives into the concept of a member growth path, explaining why understanding where members are in their journey is crucial for creating a thriving, long-term community. Key Takea...
Wisdom from a Decade of Being Mom, Entrepreneur and Community Strategist with Amy Wine
Переглядів 120Місяць тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Shana's passion for creating thriving communities is evident in her podcast interviews. In this episode, she shares personal insights on balancing entrepreneurship with a fulfilling life. Join her conversation with Amy Wine as they discuss healthy boundar...
Online Communities and AI: What Does the Future Hold? [Highlight]
Переглядів 81Місяць тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast With AI being a hot topic and sparking fear in the community space, Shana wants to share a reassuring perspective. In this clip from a previous episode, she discusses what the future holds for AI and community, offering a positive outlook that is both ref...
Do This Before You Add New Deliverables to Your Program
Переглядів 250Місяць тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Thinking about adding new deliverables to your program? Before you dive in, Shana wants you to tune into this episode. She will discuss how to ensure you're adding the right deliverables to your program to maximize effectiveness and avoid unnecessary comp...
How to Hire a Rockstar Community Manager with Paula Maidens
Переглядів 387Місяць тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Are you considering hiring a community manager? Shana shares her insights on how to find a rockstar and provide the support they need to succeed. In this podcast interview with Paula Maidens, an expert in hiring and leadership, you'll learn valuable tips ...
Unlock Your Authentic Identity: How Tracy Harris Broke Free of Perfectionism & Inferiority Complex
Переглядів 1,2 тис.2 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Mindset issues often hold business owners back, rooted in deep-seated childhood identity issues. In this highlight, Shana and her friend Tracy Harris discuss these challenges. Tracy shares her journey of overcoming perfectionism and an inferiority complex...
How to Wrangle Your Big Ideas to Reduce Distraction and Overwhelm
Переглядів 4722 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Are you the idea generator, constantly sharing new concepts with your team? Or maybe you’re the one trying to keep up with someone who’s always introducing fresh ideas, making you pivot frequently? If so, this episode is for you. Tune in and discover stra...
Pinterest Marketing Secrets to Build Your List and Grow Your Membership with Meagan Williamson
Переглядів 5062 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Are you considering leveraging Pinterest for your marketing but need help determining where to begin or if it's the right fit for you? In this episode, Shana dives into organic and paid Pinterest marketing strategies with her guest expert, Meagan Williams...
How to Set Your Team Up for Success as Your Business Scales with Alex Charfen [Highlight]
Переглядів 322 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast As your business scales, structuring its operations effectively becomes crucial to achieving sustained success. Ensuring that your team has the clarity and direction needed to excel in their roles can make all the difference. Shana’s friend, Alex Charfen,...
Accelerate Your Retention with this Simple Framework
Переглядів 1733 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Shana is about to reveal something she has never shared publicly before: her retention accelerator framework. It's crucial to comprehend how you can utilize these three accelerators to extend customer retention and increase revenue per customer. Key Takea...
How to Leverage Culture & Mystery to Get More Sales with Steve D. Sims
Переглядів 1563 місяці тому
✅ 77 Ideas for Building a Stronger Community (Free Download): bit.ly/connection-ideas 👉 For more information visit: www.shanalynn.com/podcast Get ready for an extraordinary podcast episode with Shana as she dives into a fascinating conversation with Steve D. Sims, a man described by The Wall Street Journal as the most connected person you've never heard of. Beyond his glamorous connections, Ste...
The Copywriting Skills You Need in an AI World with Julia McCoy [Highlight]
Переглядів 2033 місяці тому
The Copywriting Skills You Need in an AI World with Julia McCoy [Highlight]
The Hidden Retention Gold Mine in Your Business
Переглядів 1883 місяці тому
The Hidden Retention Gold Mine in Your Business
Designing Unforgettable Live Event Experiences with Phil Mershon
Переглядів 374 місяці тому
Designing Unforgettable Live Event Experiences with Phil Mershon
The ROI of Showing Unexpected Appreciation by Blake Fly [Highlight]
Переглядів 804 місяці тому
The ROI of Showing Unexpected Appreciation by Blake Fly [Highlight]
How Crying at Muffins with Moms Led to a Key Business Lesson
Переглядів 1004 місяці тому
How Crying at Muffins with Moms Led to a Key Business Lesson
More than 40% Conversion and 3X Members in 1 Launch with Ali Kay
Переглядів 1374 місяці тому
More than 40% Conversion and 3X Members in 1 Launch with Ali Kay
Creating Content For All Funnel Levels with Lauren Tickner [Highlight]
Переглядів 644 місяці тому
Creating Content For All Funnel Levels with Lauren Tickner [Highlight]
Why Is It So Hard To Stop Working So Much?
Переглядів 645 місяців тому
Why Is It So Hard To Stop Working So Much?
Unlock your Full Potential in Life and Business with Tracy Harris
Переглядів 895 місяців тому
Unlock your Full Potential in Life and Business with Tracy Harris
3 Keys to Conversion Copywriting with Anna Powers [Highlight]
Переглядів 655 місяців тому
3 Keys to Conversion Copywriting with Anna Powers [Highlight]
Why Your Retention Problem Could Be a Marketing Problem and How to Solve It
Переглядів 935 місяців тому
Why Your Retention Problem Could Be a Marketing Problem and How to Solve It
Create a Valuable Personal Brand with AJ Vaden
Переглядів 1756 місяців тому
Create a Valuable Personal Brand with AJ Vaden
Creative Ways to Collaborate and Grow Your List with Jordan Gill [Highlight]
Переглядів 296 місяців тому
Creative Ways to Collaborate and Grow Your List with Jordan Gill [Highlight]
How to Combat a Lack of Ownership and Initiative in a Team Member
Переглядів 1266 місяців тому
How to Combat a Lack of Ownership and Initiative in a Team Member
The Sabbatical Method: Preparing for Maternity Leave or Extended Vacations with Alyson Caffrey
Переглядів 866 місяців тому
The Sabbatical Method: Preparing for Maternity Leave or Extended Vacations with Alyson Caffrey

КОМЕНТАРІ

  • @Jacob.Fletcher
    @Jacob.Fletcher 12 днів тому

    Came for the content… stayed for the community! Absolute facts 👌 Just one of many gems in this vid. Thanks again Shana!

  • @lesliethomas1199
    @lesliethomas1199 17 днів тому

    Love love love Corinne & No BS!

  • @Jacob.Fletcher
    @Jacob.Fletcher 18 днів тому

    Best CM explanation on YT 🙌

  • @Jacob.Fletcher
    @Jacob.Fletcher 19 днів тому

    Currently going through this atm… great to hear our focus on the onboarding is the right thing to focus on first

  • @Jacob.Fletcher
    @Jacob.Fletcher 19 днів тому

    Absolute churn gold! Thank you Shana

  • @Thumbmaker-w7t
    @Thumbmaker-w7t 20 днів тому

    Hello mam, Are you looking for professonal youtube thumbnail designer?

  • @mary_weis
    @mary_weis 21 день тому

    Teamwork together we grow 🇩🇪🇩🇪🇩🇪❤❤❤

  • @MohammedAl-Rubaye
    @MohammedAl-Rubaye 25 днів тому

    Hello Shana. Thank you for your effort. It is pretty straightforward in recurring-revenue businesses, I believe. I've been looking though for a way to work out Customer Retention Rate in a transactional (non-subscription based) business. In such a model of business, a purchase reflects a customer, but this action doesn't tell whether the customer is still a customer or lost forever. You know the customer who has made a purchase a month ago could make another one the next month, which means he/she is an existing customer still. But he/she could not. It might have been a one-time deal that'll never be repeated. So, how could the number of "Existing Customers" and "Lost Customers" be determined in such a model of business. I hope you could help.

  • @radikale.harmonie
    @radikale.harmonie 26 днів тому

    Smart content + ethical & healthy food choices - this made me post my first UA-cam comment ever (in my whole life). Thanks for all your valuable videos, love them! 😊🌱🙏

  • @InspiringBusiness-MarkBullock
    @InspiringBusiness-MarkBullock Місяць тому

    Such an important reminder Shana. My takeaway (and experience) is that 1 - if they are not engaged, they're not going to make progress, and they're not going to stick around. 2 - If they are engaged but not making progress, they "might" stick around (for a while). 3 - If they are engaged (even if only moderately engaged) but regularly making progress - they stick around! And by stick around I mean we have founding members still regularly participating (and thriving) since we started 6 years ago! - Wonderful video Shana, as always!💯

  • @taylan.kailas
    @taylan.kailas Місяць тому

    This is just amazing, timeless foundations that I will keep revisiting as I build my community.

  • @jacksonamaral329
    @jacksonamaral329 2 місяці тому

    Interesting.

  • @NatGreenOnline
    @NatGreenOnline 3 місяці тому

    Great tips. Thanks for sharing these Shana!

  • @TajdidIslamOfficial
    @TajdidIslamOfficial 3 місяці тому

    You are making amazing video content. I just watched the video and your video quality is appreciable. I am so impressed by your content, I was analyzing your channel and noticed that you are struggling with video views and video ranking. May I share some tips on how you can achieve your goals?

  • @fabiolagiordani8376
    @fabiolagiordani8376 3 місяці тому

    This was amazing! Thank you for sharing

  • @problemsolvers7085
    @problemsolvers7085 3 місяці тому

    Hi Shana, I hope you're doing well! I wanted to check if you’re looking for a video editor and thumbnail designer for your UA-cam channel. I'd love to help enhance your content and visuals. Let me know if you're interested! Best regards,

  • @JustmeInweb3
    @JustmeInweb3 3 місяці тому

    Thanks 😊 This is veey insightful

  • @MDMARUP-g3k
    @MDMARUP-g3k 4 місяці тому

    Hi Shana, I really enjoyed your video on ‘Crying at Muffins with Moms’ and the valuable business lesson you shared! Your expertise in building strong, thriving communities is impressive. As a UA-cam SEO specialist, I can help you reach more online business owners and community leaders who would benefit from your content. By optimizing your videos, I can improve search rankings, increase organic traffic, and help you retain more viewers for your courses and memberships. I’d love to offer you a free initial video audit to show you the potential improvements and how it can grow your channel's reach and impact. Let’s connect if you're interested in discussing how UA-cam SEO can elevate your business and community engagement!"

  • @KhushiKhan-r7o
    @KhushiKhan-r7o 4 місяці тому

    Hello Ma'am. I have Visit your UA-cam channel and found out some problems due to which you are getting very few views. Do you want to talk about problems for a while?

  • @Celiiimar
    @Celiiimar 5 місяців тому

    Thanks for sharing! Very insightful.

  • @TheConnectionCoachMelissa
    @TheConnectionCoachMelissa 5 місяців тому

    Thank you for sharing this. I enjoyed every second❤!

  • @speakingwithyasirkhan
    @speakingwithyasirkhan 6 місяців тому

    Such a phenomenal video, this confirmed my existing suspicion about the retention issue in my membership. I'm curious, when you talk about 'nurture time' from cold leads - what time frame have you seen as a minimum nurture period before beginning to email them to join the membership! Love your stuff - Yasir

    • @communitycultivated
      @communitycultivated 6 місяців тому

      This depends on the offer. You can definitely offer it right away. Sometimes those that join right away retain longer because their pain is the highest. It's more about looking at your own LTV data to determine what is true for you.

  • @LiliMoon28
    @LiliMoon28 6 місяців тому

    This is pure gold. Listening for the 3rd time... :)

  • @nasima10
    @nasima10 7 місяців тому

    That was really helpful! Thank you!

  • @GehirnGold_de
    @GehirnGold_de 7 місяців тому

    Great advice!

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Hub. Espero no haber llegado tarde.

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Gracias

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Ja el Woki Toki. Buena.

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Identifica lo que ya esta, saca las malas semillas y planta las que consideres que ayudaran a hacer mejor y mas fuerte la cultura de tu comunidad.

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Que bacan. Ahora entiendo lo que significa progreso. Es que la gente de la comunidad sienta que se acerca a su norte. Para eso hay que poner hitos y superarlos. Una vez que lo superas, celebras y vas por el siguiente hito. El norte es una direccion pero la comunidad misma puede darte informacion de como llegar a ese destino y hacerla cada vez mas rica la comunidad. Tu dejas de ser el que responde y mas bien eres el que pregunta y dejas que los demas hablen. Curas las respuestas y las pones en marcos pequeños que hacen que los nuevos ingresantes y los actuales vean que se puede participar sin temor al que diran. Todo suma y lo que resta se señala que eso no queremos y se deja de lado.

  • @marcohurtadovaldivia9346
    @marcohurtadovaldivia9346 8 місяців тому

    Muchas gracias Shana Lynn.

  • @InspiringBusiness-MarkBullock
    @InspiringBusiness-MarkBullock 9 місяців тому

    Such an important message Shana. I always ask which would make you feel more connected and appreciated - an automated thanks via email - or a handwritten thank you card?

  • @InspiringBusiness-MarkBullock
    @InspiringBusiness-MarkBullock 9 місяців тому

    Simple but super helpful Change Management Process for Communities - Thank You Shana!

  • @brendaleeastells3128
    @brendaleeastells3128 9 місяців тому

    Guide

  • @CryptoGrit
    @CryptoGrit 10 місяців тому

    i started streaming recently and realised that a lot of my viewers own black cats as i do ^^

  • @daniellewright594
    @daniellewright594 10 місяців тому

    This is one of the clearest best answers to my question about content honestly

  • @jayesh640
    @jayesh640 10 місяців тому

    Mam i have query about cloud accounting topic. How can I solve my query??...

  • @garye729
    @garye729 10 місяців тому

    Thanks Shana, great topic that I am sure will be an ongoing subject. I appreciate your enthusiasm

  • @Amy-kl3om
    @Amy-kl3om 10 місяців тому

    Great video! Thank you for sharing!

  • @_artofstorytelling
    @_artofstorytelling 11 місяців тому

    This was so valuable, thank you! :)

    • @communitycultivated
      @communitycultivated 11 місяців тому

      I'm glad you enjoyed it. Dan was an incredibly wise community builder.

    • @_artofstorytelling
      @_artofstorytelling 11 місяців тому

      @@communitycultivated I’ve definitely been taking notes 🧐

  • @CryptoGrit
    @CryptoGrit Рік тому

    the big disadvantage of School is that you can't let certain people for free or at different pricing if they haven't changed that?

  • @user6p0
    @user6p0 Рік тому

    February 14th, 2007 is my birthday

  • @AshleyEdward347
    @AshleyEdward347 Рік тому

    Great video

  • @parvesbsl
    @parvesbsl Рік тому

    Hello Shana Lynn Bresnahan, I hope this message finds you well. I came across your profile and noticed your interest in video editing service. As a skilled video editor, I believe I can enhance your content with professional editing. I'd love to discuss how I can contribute to your projects.

  • @unimother1
    @unimother1 Рік тому

    The vac is the cause

  • @unimother1
    @unimother1 Рік тому

    Take vitamin d and omega 3

  • @unimother1
    @unimother1 Рік тому

    Take vitamin d and omega 3

  • @unimother1
    @unimother1 Рік тому

    probably you water the money tree too much

  • @mywifebuys4434
    @mywifebuys4434 Рік тому

    Thanks, quality info here!

  • @CryptoGrit
    @CryptoGrit Рік тому

    I cant belive you are at 417 subs. Love the video and many things to think of ^^