Відео

I would give this nursing home zero stars if I could. My grandma (dementia and Alzheimer’s) stayed at this location for 7 months and was not only treated poorly by staff, there was lack of communication between the staff and our family. She could walk and interact with others when she first entered, however deteriorated over the next few months to the point she was wheelchair bound, malnourished and emotionally distressed. The home is overcrowded, has under qualified staffed with poor nursing care, unsafe furniture, inadequate facilities and activities. The staff also prevented us from visiting my grandma and had many restrictions in place beyond COVID protocols. I was shouted at when I first visited, staff was extremely unprofessional and owner blamed my grandma for crying incessantly. I was told that they would “double dose” her for the next few days because she was worked up with all the shouting and commotion. When I discharged my grandma and brought her to a hospital for a thorough check up, she was positive for MRSA (methicillin-resistant staphylococcus aureus) most likely infected at the home due to unsanitary conditions. My grandma also suffered injuries after being cut on the corners of rusty metal furniture, and had wounds on her legs that were neglected for weeks, and we were not informed of her injuries when they happened. She also had sores on her buttocks, dirty fingernails and general poor hygiene.

I would give this nursing home zero stars if I could. My grandma (dementia and Alzheimer’s) stayed at this location for 7 months and was not only treated poorly by staff, there was lack of communication between the staff and our family. She could walk and interact with others when she first entered, however deteriorated over the next few months to the point she was wheelchair bound, malnourished and emotionally distressed. The home is overcrowded, has under qualified staffed with poor nursing care, unsafe furniture, inadequate facilities and activities. The staff also prevented us from visiting my grandma and had many restrictions in place beyond COVID protocols. I was shouted at when I first visited, staff was extremely unprofessional and owner blamed my grandma for crying incessantly. I was told that they would “double dose” her for the next few days because she was worked up with all the shouting and commotion. When I discharged my grandma and brought her to a hospital for a thorough check up, she was positive for MRSA (methicillin-resistant staphylococcus aureus) most likely infected at the home due to unsanitary conditions. My grandma also suffered injuries after being cut on the corners of rusty metal furniture, and had wounds on her legs that were neglected for weeks, and we were not informed of her injuries when they happened. She also had sores on her buttocks, dirty fingernails and general poor hygiene.

Very expensive

Very expensive

Great nursing home

This video is created by Windsor International Academy (Puchong Home School). The School's website is www. windsor-edu.com Please visit our Website at : www.windsor-edu.com WINDSOR INTERNATIONAL EDUCATION SDN. BHD. All rights reserved. ( Windsor International Academy, IGCSE & Language centre, Puchong - Kinrara ) 85G, 85-1 & 85-2, Kinrara Niaga 2, Jalan BK 5A/2, Bandar Kinrara,47180, Puchong Selangor. Tel: 03 - 5878 6968

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