The focus of today's video is the quantum dynamics of the current state of a business process. In my experience approximately 95% of what “we” are currently doing in a business process (i.e., the current state) “we” will continue to do in the future state, albeit in a much better way - more streamlined, more automated, etc. As business analysts we want to explore how/why did the current state come to be - what were the drivers (constraints, pressures, behaviors, strategic and operational objectives and priorities, regulatory guidelines and mandates, changes in technology, changes in organizational structure, etc.) that drove / governed / informed decisions to do certain things in certain ways?
Resources:
The 5 Essential Business Analysis Questions (www.inteqgroup.com/the-5-essential-business-analysis-questions)
Courses:
Business Systems Analysis (www.inteqgroup.com/business-systems-analysis-training-course)
Business Process Modeling (www.inteqgroup.com/business-process-modeling-training)
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