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Hi, Thanks for reaching out to us. Could you please confirm if the new order email notification is enabled in WooCommerce > Settings > Emails > New Order > Manage? If it is enabled and the issue persists, please contact us via support for further assistance. www.webtoffee.com/contact/

Hi, Thanks for reaching out! Could you please contact our support team and describe the issue you're facing? They’ll be able to assist you further. www.webtoffee.com/contact/

Hi, Yes, our plugin is compatible with the Avada theme. We’ve tested it and it works great! However, please note that if you’ve made significant changes to your site using builders or other plugins, there might be some styling conflicts

Hi, Thanks for reaching out to us! To set the 'attribute_data' column, use the following format for its values: 'position | visible | variation'. position: This defines the order of the attributes in the front-end display. For example, if you have variations with three attributes and a position value of 0, that attribute will appear at the top of the variations list. visible: Set this value to 1 for attributes that you want to display on the front-end. If you want the attribute to remain hidden, set it to 0. variation: Use a value of 1 for attributes that are used for variations. Set it to 0 if the attribute is not used for variations. for more information, you may kindly check out this article: www.webtoffee.com/woocommerce-csv-import-variable-products/ And, for further questions, feel free to reach out to our support team for assistance: www.webtoffee.com/contact/

Thank you so much for your kind word.

Hi, Thanks for reaching out to us! Could you kindly confirm if any error messages are appearing on the cart and checkout pages? Additionally, please share your site URL so we can investigate further. We understand you may have privacy concerns, so you can securely share the URL through this link. For further questions, feel free to reach out to our support team for assistance: www.webtoffee.com/contact/

Hi there! I’m sorry to hear that you haven’t received a response yet. Currently, we’ve addressed all support tickets on our end. If possible, could you please share your ticket number or the email address used for the inquiry? We’ll be happy to look into it and resolve the issue as soon as possible.

Hi there, The free version does support importing customers, but it's limited to 10 customers per import. If you need to import more customers at once, you'll need to upgrade to a premium plan based on the number of customers. Alternatively, you can split your file into smaller batches of 10 rows each and import them in multiple jobs. Hope that helps!

Hi, Thank you for reaching out to us! We apologize, but we are a bit unclear about the specific requirement you are looking for. Could you kindly provide more details regarding your request, especially about the unique coupon code and how you wish to embed it in your email service? Feel free to contact us via support for further clarification: www.webtoffee.com/contact/ Looking forward to your response.

Hi, Thank you for reaching out to us. Using our Product Import Export Plugin for WooCommerce, you can import images for the product along with its metadata. You can check out this article for more information on how to import images. While we don’t have a dedicated site to test, you can certainly try the plugin, and we offer a 30-day money-back guarantee.

@@WebToffee thank you i can't im from africa so paying in dollars is way expensive thats why we using the free one from wordpres. is there also a way to do color variants on the free version or should i look for a different plugin

Hi, The import and export of variable products is a feature available exclusively in the premium version of the plugin. If you have any further questions, feel free to reach out to our support team for assistance: www.webtoffee.com/contact/

Yes, we have a dedicated video for our Shipping Labels plugin! Please check out the "WooCommerce Shipping Labels Plugin - Overview video" on the WebToffee UA-cam channel. It covers everything you need to know about using 4x6 labels for shipping or packaging.

Hi, Our plugin will let you print labels on any type of printer configured on your PC. Some labels depend on the size of the paper used though. The shipping label and address label support setting custom label size in the premium version of the plugin, which you can configure for any paper size. Other labels such as invoice, packing slips, delivery note, and dispatch label are originally designed for A4 size labels. You may set the page size from the browser's Print dialog box according to your label size. You can also use the scaling option in the print dialog box to modify the size to fit the page. These are all browser's or OS's default options and not a plugin-given option. Kindly try this out. If the issue persists you can raise a support query via: www.webtoffee.com/contact/

Hi Ahmed, Thanks for your query. Our plugin offers the functionality to display the company logo in the PDF invoice document. You may add the "Logo" under the Company details section in the "General" Page (Invoice/Packing > General Settings > General) of plugin settings. Kindly check it out.

Hi Ahmed, Thanks for your query. Our plugin offers the functionality to display the company logo in the PDF invoice document. You may add the "Logo" under the Company details section in the "General" Page (Invoice/Packing > General Settings > General) of plugin settings. Kindly check it out.

Hi, Greetings from WebToffee, Yes, with the pro version of the plugin, you can easily set up scheduled imports via FTP. For further details, feel free to reach out to us here: www.webtoffee.com/contact/

Hi, Greetings from WebToffee, Thank you for reaching out to us regarding the issue you're experiencing. It seems that the issue might be caused by a theme conflict. To rule out any possible theme conflicts, please follow the troubleshooting steps outlined in the following article: www.webtoffee.com/test-for-theme-conflicts-in-related-products-for-woocommerce/ If you need further assistance, feel free to contact our support team through this link: www.webtoffee.com/contact/

Hi, Thank you for reaching out! We apologize for the inconvenience you're facing. Please contact our support team for assistance, and we'll help you resolve this issue as soon as possible. You can reach our support team here: www.webtoffee.com/contact Thank you for your patience!

Greetings from WebToffee, Thank you for sharing your feedback. We understand your concerns about the limitations of the free version. Our goal is to offer a basic version that meets the essential needs of many users while providing more advanced features in the premium version. We’re also working on adding new features to both the free and premium versions to further enhance value for all our users.

Hi, Our plugin has Google Consent Mode v2 compatibility. You can add the scripts of GTM to your website's header.php file and enable GCM (www.webtoffee.com/implementing-google-consent-mode-v2/) in the General tab of the plugin. For tags that listen to inbuilt consent signals additional setup is not needed in GTM. All Google products can listen to consent signals sent out from the plugin by default.

Hi, As per our understanding, Google Sheets doesn't offer a built-in function to directly synchronize with WordPress. Importing WooCommerce products into your store can be done with ease using our Product Import Export plugin. Different methods for importing include importing locally using a CSV/XML/TSV/XLS/XLSX file from the system, via FTP, using existing files and via URL. To import products using Google spreadsheet follow the instructions given in the below article. www.webtoffee.com/how-to-import-woocommerce-products-using-google-spreadsheet/

Hi Hamza, Greetings from WebToffee, We apologize, but we are a bit confused about the issue you are experiencing. To better understand the problem and assist you effectively, we would need some additional information. For the initial stage of our investigation, could you please provide us with a screenshot of the coupon edit page for the coupon in question, as well as your site URL and the coupon code? You may securely share this information with us through this link: www.webtoffee.com/contact

@@WebToffee well actually i uninstalled it after using 3 years. it was i had apply so many times no restrictions but after saving it was come back to and check Only from below category, because i had not put any category there for in UX it was not apply code and saying this Item is not applicable for this coupon . i would love to if you fix it and i can install it again

We understand your concern and sincerely apologize for any inconvenience. To assist you better, please reach out to our support team with your WooCommerce System status report (WooCommerce > Status > Get system status report) and screenshots of the coupon edit pages. You can contact our support team at www.webtoffee.com/contact/. They will be able to assist you more effectively. Thank you for your understanding and cooperation.

Hi, Greetings from WebToffee! Yes, you can indeed set an expiration date for the signup coupon so that it automatically expires one month after a customer registers an account and receives the coupon. To achieve this, you need to enable the 'Enter coupon expiry in days' option for the master coupon used for the signup coupon functionality and set the 'Coupon expiry (in days)' field to 30. This will ensure that the signup coupon received by the customer expires in one month. If you have any further questions or need additional assistance, please feel free to reach out. You may contact our support through this link.

Oh woooooooow it finally worked!!!!!!🎉🎉🎉🎉 The problem was overiding the theme template. When it was ticked and enabled, the products didn't show. But when I unticked that box, it worked. Your plugin integrated excellently well with my theme. Great job to by theme developers as well 😅😅😅😅😅

Looking so amazing. Great plugin for sure!!!!!!

Thank you so much for your kind words.

Hi, In the premium version, we offer a separate document type "credit note" for issuing refunds, which is not available in the free version. Refunded amounts are displayed within the invoice document in the free version, but not in the premium version. Please use the credit note document for issuing refunds.

Hi, You may go through the article to learn more about plugin setup. Once the setup is complete, you can navigate to the WooCommerce order edit page for the respective order to print and download the documents: www.webtoffee.com/woocommerce-pdf-invoices-packing-slips-delivery-notes-shipping-labels-setup-guide-free-version/

Hi, All the payment method added to Stripe Dashboard will be shown to a site visitor based on the eligibility criteria such as country , currency of Stripe account etc. You can test the eligible payment method supported in your browser and location by clicking this link: dashboard.stripe.com/settings/payment_methods/review

@@WebToffee Hey I am getting this message - This PaymentIntent specified payment methods in the payment_method_types parameter. When specifying payment methods this way, we do not use your dashboard settings to determine which payment methods are on. Please upgrade your integration by removing the payment_method_types parameter and including automatic_payment_methods: { enabled: true } on the PaymentIntent to begin using payment methods from your dashboard.

In our free version, Stripe checkout only supports card payments, while the pro plugin offers support for additional payment methods. For one-time payments, we do not specify payment_method_types, so all eligible payment methods will be displayed. However, our plugin specifies the payment method for subscription orders, as our plugin only supports card payments for subscriptions.

Hi Mohit, Our plugin only supports adding products to Facebook shops and Facebook dynamic ads. If you are trying to add products to Facebook shops please go through the article to learn how to do it: www.webtoffee.com/woocommerce-facebook-product-feeds/. If you are still having trouble please contact our support through this link: www.webtoffee.com/contact/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Hi Krunal, At present, the Smart Coupons for WooCommerce plugin doesn’t offer a feature to create coupons that set a fixed price for a specific quantity of products. However, could you please provide additional details about the products involved? For instance, are these products from the same category, and do they share the same price? Having this information will assist me in evaluating whether this requirement can be met using any alternative methods. Feel free to share the specifics via this support link: www.webtoffee.com/support/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Hi, Please reach us via support link here: www.webtoffee.com/contact/

Thank you so much for your kind words. We are glad that you find our solution helpful.

Yes

Hi there, Thank you for considering our Stripe Payment Gateway Plugin for WooCommerce. Currently, our plugin doesn’t offer an option to skip the default WooCommerce checkout page and directly redirect to the Stripe Checkout. This means that customers will still need to go through the standard WooCommerce checkout process, including filling in the required fields. However, our plugin does provide an option to streamline the checkout process by disabling the request for address details on the Stripe-hosted page, such as billing and shipping addresses. By doing so, customers only need to fill in the billing information once, reducing redundancy during checkout. I hope this explanation clarifies the capabilities of our plugin. If you have any further questions or need assistance, please feel free to reach out. We're here to help.

Hi, We want you to know that Webtoffee and CookieYes are both under the same parent company. The distinction is that Webtoffee's GDPR Cookie Consent plugin is a specialised plugin solely for WordPress users, whereas CookieYes is a SaaS solution that is platform neutral. However, the plugin's cookie scanning function makes use of a CookieYes service. Therefore, we store the cookie scanner's credentials in CookieYes. Our legacy free version plugin is now maintained and developed by CookieYes team. Hence, you can see in Wordpress directory the plugin owner as CookieYes. Webtoffee now develops only pro plugin that can be purchased directly from our website.

@@WebToffee Oh I see, thanks for explaining.

Hey there, Thanks for reaching out and showing interest in our WooCommerce Product Recommendation Plugin! Regarding your query: The slider design will be based on our plugin's design, but the product display will adapt to the theme's styling for a seamless integration with your website's look and feel. Hope this clears things up for you! If you have any more questions or need further assistance, feel free to ask.

Hey there, Thanks for reaching out and showing interest in our WooCommerce Product Recommendation Plugin! Regarding your query: Absolutely! You can incorporate recommendations based on customers' viewing history by utilizing the 'Recently Viewed' template within our plugin's recommendation list. Hope this clears things up for you! If you have any more questions or need further assistance, feel free to ask.

Hi, Currently, the basic version of the Smart Coupon For WooCommerce plugin doesn’t offer a purchase history tab. However, if you are using the premium version of the plugin and the purchase history tab is still not available, kindly contact our support through this link: www.webtoffee.com/support/

Hi, Currently, the basic version of the Smart Coupon For WooCommerce plugin doesn’t offer a purchase history tab. However, if you are using the premium version of the plugin and the purchase history tab is still not available, kindly contact our support through this link: www.webtoffee.com/support/

Hi, Please reach us via support link here: www.webtoffee.com/contact/