Відео

Hello! The Hermitlux dishwasher does not come with a salt container, so you do not need to add salt to the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. At the same time, we recommend using a pill-type detergent since liquid detergents produce a lot of foam, which can remain on the dishes. If you don't use 3 in 1 detergent, how to remove limescale from the dishwasher? Follow these steps: 1. Take 10 g of citric acid and 100 g of edible vinegar. 2. Mix 10 g of citric acid and 100 g of edible vinegar. 3. Add the citric acid and food-grade vinegar mixture to the dishwasher. 4. Press the ECO program. Note: Do not add citric acid and edible vinegar inside the water tank.

​@@hermitlux6759 ok, thank you so much

Hi! We are pleased to hear that this video-assisted with your issue.

Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: info@hermitlux.com European customer service email: support@hermitlux.com

Hello! The E6 error signifies that the heater is malfunctioning and requires professional repair. If your dishwasher displays an E6 error, please reach out to Hermitlux customer service for assistance with after-sales support. Americas customer service email: info@hermitlux.com European customer service email: support@hermitlux.com

Hi! Your feedback could be beneficial for other users of Hermitlux dishwashers. Thank you for sharing your experience!😃

Hi! For your safety, the replacement of a water pump necessitates the expertise of a professional technician. If the dishwasher continues to display the same error after following the video, please reach out to our customer service team at our email. Please rest assured that during the warranty period, we will provide a replacement service. Americas customer service contact email: info@hermitlux.com European customer service contact email: support@hermitlux.com

Hi! In tap mode, please connect the tap to the water inlet hose and activate the tap. The dishwasher will automatically wash and operate according to the selected program. Please note that tap mode does not automatically fill the tank.

Hi! 10.25" is the maximum size that can be put in the dishwasher. Thank you for your feedback on this issue!

Hello! The dishwasher is designed to automatically heat the water to the appropriate temperature, no need to add extra hot water. If you choose to add hot water, please ensure that the water temperature does not exceed 40°C (104°F).

You can put the end of the drain hose anywhere, of course. It's your hose

Certainly. Dishwasher drains are designed to be soft and flexible, allowing you to position the drain either lower or parallel to the bottom of the unit. However, it is advisable not to place the drain hose higher than the bottom of the dishwasher, as this may negatively impact its drainage efficiency and potentially cause damage to the appliance.

Hi! The length of the Hermitlux dishwasher drain hose as well as the power cable is 1.5m.

Hi! We are pleased to hear that the Hermitlux video was helpful to you.☺

Hi! Thanks for your feedback. Please confirm whether the leak is occurring from the bottom front or back of the dishwasher. Additionally, what type of detergent are you currently using? If it is a standard liquid detergent that is designed for cutting grease, it may generate excessive foam during washing, which could lead to water leaking in front of the dishwasher. And we recommend purchasing a 3-in-1 dishwasher cleaner that contains both cleaning and descaling. If possible please send a video of the leak to our customer service email, so we can follow-up repair services for you. Thank!<info@hermitlux.com> for support in the US or <support@hermitlux.com> for EU customers.

Hi! Thanks for your interest in the Hermitlux dishwasher. If you are located in the Americas, please follow this link to explore the accessories: <hermitlux.us/collections/dishwasher>. For customers in Europe, please visit the following link: <www.hermitlux.co.uk/de/collections/hermitlux-countertop-dishwasher>. Should you require specific accessories, please reach out to our customer service team. <info@hermitlux.com> for support in the US or <support@hermitlux.com> for EU customers.

@@hermitlux6759 Hi, I am in Europe. The Europe link is not working.

@@GreenlifeFin Currently available for purchase in Europe are dishwasher filters, tableware baskets, and cutlery baskets. Which dishwasher part do you require?

@@hermitlux6759 I am doing presales inquiries for the spareparts you show in the error videos. To be sure I can fix possible errors myself too. How long is your warranty time in EU? Do you sent the dishing machines from EU to EU? So no customs fee? In warranty cases, do I have to pay the postage for warranty shipping?

@@GreenlifeFin Due to varying shipping and other costs associated with different areas, Due to varying shipping and other costs associated with different areas, please reach out to our email, and we will respond to you regarding the specific details.

Hi! Thanks for choosing the Hermitlux countertop dishwasher. If you need any assistance, please don’t hesitate to get in touch with our customer service team. You can reach info@hermitlux.com for US support or support@hermitlux.com for EU customers. We're here to help and can't wait to assist you!😄

Hello! Thanks for your interest in the hermitlux. If going the recirculation mode, there is not necessary to install a silver exhaust. Instead, ducted mode requires the installation of a silver exhaust pipe.

Thank you for replying

@@Cocojazz6002 If you have any further questions or concerns, please reach out to our US customer service team (info@hermitlux.com). Our dedicated team will be more than happy to assist you with a solution!

Hello! Yes, the spray arms remain stationary during the dishwasher start-up of the water feed.

Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution.

Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution.

We appreciate your support of hermitlux repair videos and are pleased to assist you!

Hallo! Vielen Dank für Ihre Unterstützung und Ihr Interesse an der hermitlux-Geschirrspülmaschine.😄

Hello! Thank you for choosing the hermitlux dishwasher. We kindly request you to reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution.

@@hermitlux6759Why can’t you answer any questions here? Really annoying giving the copypasted answer… even to simple questions.

@@GreenlifeFin Hi! What specific issues are you experiencing with the dishwasher? We are glad to resolve your issue. If possible, please send an issue video to our email, it will help our technicians better identify the cause of the problem. Please reach out to our customer service team at <info@hermitlux.com> for support in the US or <support@hermitlux.com> for EU customers. Thank you!

Hello, thank you for your support of the Hermitlux dishwasher. We genuinely hope that Hermitlux can enhance the convenience in your life！😃

Hello! Thank you for choosing hermitlux dishwasher. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Thanks!

Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to help you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team

Dear Customer, Thank you for purchasing the hermitlux dishwasher. Please pour cold water into the tank. If you have any further questions or concerns, reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to help you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for interesting in the hermitlux dishwasher. If you have any questions about the installation process, please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you to reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher. We regret to hear that your shopping experience did not meet your expectations. Regarding the E6 error you’ve encountered, we kindly request you reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team

Dear Customer, Thank you for your interest in hermitlux. If you have any problems, please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher and sharing. We regret to hear that your shopping experience did not meet your expectations. If you have any problems, please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. We appreciate your understanding and patience. Best Regards, hermitlux team

Hi, thanks for your support of the hermitlux dishwasher. Yes, it takes about 3 jugs (1.8L water pitcher) of water to fill the tank.

Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. The hermitlux dishwasher is without a separate button for the drying function. If you don't want to leave the drying mode on continuously, you can switch the dishwasher off by long-pressing the ON/OFF switch and the drying mode will switch off as well. If you have any further questions or concerns, please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for supporting the hermitlux dishwasher. If you have any further questions or concerns, reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux dishwasher. We sincerely apologize for the delay in resolving your issue. If you follow the video, the dishwasher still doesn't work. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Hi, thanks for choosing the hermitlux dishwasher and sharing!

@@hermitlux6759 i checked mine but it's still not spinning and spraying water

@@alexischoo3194 Hi! Thanks for choosing the Hermitlux countertop dishwasher. Please send the faulty video to our customer service team. You can reach <info@hermitlux.com> for US support or <support@hermitlux.com> for EU customers. We're here to help and can't wait to assist you!

Dear Customer, Thank you for choosing the hermitlux dishwasher. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will be more than happy to assist you with a solution. Best Regards, hermitlux team

Dear Customer, Thank you for choosing the hermitlux range hood. We regret to hear that your shopping experience did not meet your expectations. Please reach out to our customer service team at support@hermitlux.com. Our dedicated team will send you the instructions manual via email. We appreciate your understanding and patience! Best Regards, hermitlux team

Hello, thanks for choosing the hermitlux dishwasher. The dishwasher automatically switches to dry storage mode after washing the dishes, which lasts for 73 hours. If you don't want to leave the drying mode on continuously, you can switch the dishwasher off by long-pressing the ON/OFF switch and the drying mode will switch off as well.

@hermitlux6759 oh brilliant now I get the noise hehe hubby forgot to switch it off last night and this morning was on. I love this machine so well made! And cleans so well! We are a family of 5 and use it everyday, can't recommend it enough

@hermitlux6759 also, does it desinfect at all? When in a longer cycle? I couldn't find the information about the temperature it reaches on each cycle

@@isabelcnaters2064 Hello, thank you for your love as well as support for the hermitlux dishwasher! Except for the fruit mode, the dishwasher's four remaining wash modes automatically dry after washing. It will be drying for 60 min, and storage modes will last for 73 hours. The temperature of the drying mode is about 60°C.