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Webex CPaaS Solutions
Приєднався 19 бер 2012
Webex CPaaS Solutions (previously known as imimobile) provides cloud communications software and services that manage business-critical customer interactions at scale.
Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences
We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.
We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers.
Our enterprise-grade, cloud communications platform (CPaaS), Webex Connect delivers end-to-end customer journeys by orchestrating, automating, and monitoring interactions and integrating with existing, disparate back-end systems. This provides a choice of tools and capabilities for IT teams, developers and line of business teams to build seamless customer experiences
We also provide a set of SaaS applications designed specifically for business users who are looking for pre-packaged applications for use within their organization; these include Webex Campaign, Webex Engage, Webex Notify and Webex Assist.
We believe that customer experience is the key competitive advantage for consumer businesses. So, we’re creating a world where enterprises can stay constantly connected to their customers.
Reimagine customer experience | A View from Above 2024
Dive into how Webex is helping organizations build more thoughtful, effective and human customer experiences from our "A View from Above " event. #CPaaS #AI #CX
Переглядів: 60
Відео
Leading the future of AI-powered CX | A View from Above 2024
Переглядів 7728 днів тому
See how Webex AI Agent uses LLMs and automation for human-like interactions that meet customer needs from our "A View from Above " event. #CPaaS #AI #CX
Driving CX success at the moments that matter | A View from Above 2024
Переглядів 1428 днів тому
Learn about Webex's vision for proactive interactions that transform crucial moments in the customer journey from our "A View from Above " event. #CPaaS #CX #AI
Transforming the Patient Journey with a connected experience
Переглядів 38Місяць тому
#HIMMS #AI #healthcare #patientexperience The healthcare industry continues to be confronted with critical challenges, including rising costs, suboptimal patient experiences, healthcare equity issues, and workforce burnout. In this webinar, we will explore a technology playbook and actionable steps to transform your patient journey into a personalized digital care approach. Gain insights into h...
Tracking SMS success with campaign reporting | Webex Interact
Переглядів 753 місяці тому
SMS campaign reporting The Webex Interact SMS reporting dashboard helps businesses like yours understand the performance of your campaigns. In this video, we’ll explain how the visual dashboard helps to highlight key statistics. These key indicators will offer an insight into the efficiency of each SMS campaign and the impact they’re having on your overall marketing goals.
Creating and sending WhatsApp templates | Webex Interact
Переглядів 1383 місяці тому
How to create a WhatsApp template In this video, we’ll take you through how to set-up your essential WhatsApp templates. We’ll explore how to include rich media and how to get the best out of each of the available options.
Sending a WhatsApp campaign | Webex Interact
Переглядів 1043 місяці тому
Connect with customers on WhatsApp Webex Interact makes it easy to plan, schedule and launch highly effective campaigns via WhatsApp. Here, we will show you how to send a WhatsApp campaign to engage your customers with rich media and clear CTAs, all through our easy to use online tool.
Set up a WhatsApp business profile | Webex Interact
Переглядів 2793 місяці тому
Get started with WhatsApp Business Through Webex Interact you can connect with your customers using their preferred channel, creating engaging customer journeys across sales, marketing and support. In this video, we guide you through the set-up steps to create your WhatsApp Business profile ensuring you have all you need to start having more meaningful and interactive customer conversations.
Transforming Patient Care: The Impact of Digital Empowerment | HIMSS Podcast with Cisco Experts
Переглядів 633 місяці тому
In this episode of the HIMSSCast Podcast, we dive deep into the transformative power of digital health tools and their impact on patient care. Join Marianne Boer from HIMSS as she speaks with Kenny Bloxham, Global Healthcare Communications Platform as a Service Director at Cisco, and Dave Jennings, Head of Global Solutions Engineering at Cisco. Discover how patient perceptions of digital health...
Improve customer satisfaction in retail with advanced communication tools | Webex Connect
Переглядів 783 місяці тому
cpaas.webex.com/solutions/retail Meet your customers where they are. With Webex CPaaS Solutions, you can connect with your customers on the channels they prefer, effortlessly. Learn how our communication tools empower retail businesses to build and deploy end-to-end customer journeys that are automated, personalized, and simplified. Unlock the next level of customer satisfaction with Webex CPaa...
Optimize your logistics operations and customer communications | Webex Connect
Переглядів 423 місяці тому
cpaas.webex.com/solutions/logistics Streamline logistics operations with Webex CPaaS Solutions. Improve customer engagement, Streamline your supply chain, manage seasonal workforce fluctuations and more with Webex Connect, the cloud communications platform trusted by leading logistics brands. Supporting both internal processes and external customer interactions, our advanced communication tools...
The Convenience Economy: Digital Innovations Elevating Customer Experience and Engagement in Retail
Переглядів 685 місяців тому
Watch our LinkedIn Live Webinar recording: 'The Convenience Economy: Digital Innovations Elevating Customer Experience and Engagement in Retail.' Discover how experts discuss enabling proactive, personalized, and human conversational experiences to meet rising consumer expectations.
How to quickly build CPaaS applications with the Webex Connect Flow Builder | Developer Webinar
Переглядів 2717 місяців тому
Join Stefan Zeidenberg, Americas Presales Lead at Webex CPaaS Solutions, as he showcases the capabilities of Webex Connect, our enterprise-grade cloud communications platform for enterprises. In this live demo, witness first-hand how developers can leverage the platform to securely manage services and use the low-code Flow Builder to create new solutions through programmable APIs, configurable ...
An introduction to CPaaS and Webex Connect for developers | Developer Webinar
Переглядів 1757 місяців тому
An introduction to CPaaS and Webex Connect for developers | Developer Webinar
How Webex Connect APIs and flows come together for CX automation | Developer Webinar
Переглядів 3367 місяців тому
How Webex Connect APIs and flows come together for CX automation | Developer Webinar
How to send SMS campaigns | Webex Interact
Переглядів 3048 місяців тому
How to send SMS campaigns | Webex Interact
Multi-channel messaging made simple for small businesses | Webex Interact
Переглядів 2108 місяців тому
Multi-channel messaging made simple for small businesses | Webex Interact
Carnival Cruise Line modernizes customer experiences | Webex Connect
Переглядів 929 місяців тому
Carnival Cruise Line modernizes customer experiences | Webex Connect
Unparalleled Engagement: The Unique Impact of Messaging Channels | BT & Webex CPaaS Solutions
Переглядів 4929 місяців тому
Unparalleled Engagement: The Unique Impact of Messaging Channels | BT & Webex CPaaS Solutions
Automate and personalize healthcare communications with Webex Connect
Переглядів 18310 місяців тому
Automate and personalize healthcare communications with Webex Connect
The Autonomous Customer: Being Human in a Digital World | BT & Webex CPaaS Solutions
Переглядів 14710 місяців тому
The Autonomous Customer: Being Human in a Digital World | BT & Webex CPaaS Solutions
Create richer, smarter customer interactions in retail | Webex Connect
Переглядів 16311 місяців тому
Create richer, smarter customer interactions in retail | Webex Connect
WebexOne '23 - Your quick start guide for great customer experiences
Переглядів 142Рік тому
WebexOne '23 - Your quick start guide for great customer experiences
WebexOne '23 - Achieve customer experience excellence with proactive outreach
Переглядів 93Рік тому
WebexOne '23 - Achieve customer experience excellence with proactive outreach
WebexOne '23 - How Carnival cruise line navigates next generation messaging channels
Переглядів 119Рік тому
WebexOne '23 - How Carnival cruise line navigates next generation messaging channels
Save time and enhance patient experiences with IVR for healthcare | Webex Connect
Переглядів 161Рік тому
Save time and enhance patient experiences with IVR for healthcare | Webex Connect
Jay Patel talks all things CPaaS at WebexOne 2023
Переглядів 133Рік тому
Jay Patel talks all things CPaaS at WebexOne 2023
WebexOne coffee bar ordering process | Webex Connect
Переглядів 125Рік тому
WebexOne coffee bar ordering process | Webex Connect
Transforming insurance operations with automated claims and renewals | Webex Connect
Переглядів 101Рік тому
Transforming insurance operations with automated claims and renewals | Webex Connect
Use AI to create personalized video communications | Webex Connect
Переглядів 192Рік тому
Use AI to create personalized video communications | Webex Connect
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Amazing content 👍🏻👍🏻👍🏻
Damn we could have had this like 5 years ago but Tim Cook loves squeezing that last 0.1% of profit especially when he gets to use Apples monopoly status 🤑
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Love this
"promosm" 🎉
P r o m o s m
𝙥𝙧𝙤𝙢𝙤𝙨𝙢
hiya!~ Webex.ttal awesome picture~ take care,:)
Nice presentation.