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Thanks for watching! In this day & age charging extra for WiFi seems extremely petty & unnecessary. The infrastructure is just not that costly to justify an extra charge in our opinions. Fortunately, our cell carrier provides great international data roaming, but it's still a major downfall & turn off when booking resorts that they try to upcharge as much extra as they can. Unfortunately we found out it was not included in Sun Club after we had paid to upgrade, or we wouldn't have done that either, we assumed since it was at Sunscape Akumal, the same would apply for Sunscape Puerto Vallarta. Our mistake for not asking first, but brand uniformity should be a top priority amongst the different AM Resort & World of Hyatt brands. We will likely stay away from their lower tier brands in the future, if not their entire line of Resorts (Dreams, Secrets, Now, Alua, & Zoetry, & Hyatt).

Thanks for watching! From our experience the Sunscape branded resorts are older, & more budget friendly. A great bang for the buck, but you're 100% correct, compared to a lot of others in the World of Hyatt brand, they don't even come close. Our 6 night package last July, flights included, for two people was under $1700US. Really hard to beat at that price for flights, All Inclusive Resort, trip insurance, & transfers.

@@wanderlustwinklers That is a great price! Thank you for this information. I think I’ll save my world of Hyatt points for a different resort.

It definitely has room for improvements. At the time we booked it was the cheapest by quite a bit, so our expectations weren't that high & it was our first time in PVR, so I can't compare others there, but both Los Cabos & Riviera Maya had places in a similar price range that were much nicer. It's definitely due for a renovation, which may be coming with Hyatt buying the brand. Sunscape Akumal is undergoing that right now. Sorry your experience was so bad! Thanks for watching.

@@wanderlustwinklers no problem. i used my hyatt points that i had spent a couple years earning and had zero A/C meanwhile 100% humidity and 95 plus temperature. and then had to pay 200 dollars for my guest. I i had known I would have gone down the street and paid 70 dollars at Amapa. I had no idea that it was a fake Hyatt

@user-cg9tx4sr7e yea World of Hyatt bought Apple Leisure Group, I believe in late 2021, & are slowly changing & remodeling them. They own all Sunscape, Zoetry, Dreams, Secrets, Breathless, Alua, Hyatt Vivid, & the old NOW properties. They seem to be remodeling & rebranding some, & selling off others.. the downside is it seems the ones they haven't started on yet, they're letting fall into disrepair, while still displaying older or enhanced photos online to make them look better than they are unfortunately, & Sunscape was the lowest level even when they were part of AMResorts, when Apple Leisure Group owned them.

That's too bad! Sorry to hear about your experience. I believe they're letting the resort go without major maintenance. I think it will probably be rebranded soon & get a full renovation with Hyatt buying the brand. That's what they're doing with Sunscape Akumal now. When we stayed a year ago, there was some dilapidation, but not as bad as you describe! We definitely recommend using a Travel Agent, we book most of our trips through one, & we did our trip to Sunscape, but we didn't choose it due to her recommendation. It was the cheapest, & we leave the resorts quite a bit anyways, so we set our expectations pretty low beforehand.

Trust me I could have added so much more, but got tired of writing. Haven't heard from anyone about my complaints yet.

Thanks for watching, about 25-30 minutes each way.

Thanks for watching! It was really easy, you arrive at the same port, as soon as we exited we were approached by someone from Joaquin Golf Cart rentals & we were able to rent a 6 person cart for the day.

Thanks for watching!

Thank You & thanks for watching! We try to be as open & honest as possible when reviewing & showing the resorts we visit to help others as much as possible with ensuring they've picked the right place!

Some friends we met while there were in one of the top floors with an ocean view, we meant to get up there to capture their room & view to put in the video, but unfortunately didn't get around to it. We loved Puerto Vallarta, so much to see & do!

You'll love it, it was amazing! Our camera didn't do it justice! Thanks for watching & enjoy your visit!

@@wanderlustwinklers I had such a good time! What a beautiful spot

@P Awesome! We felt it was definitely worth the money to go & it's location was really easy to get to, so glad to hear you enjoyed it!

Thank You for watching! Yes they were included in the All Inclusive package. There are a few upcharge items like Lobster at the Hibachi, but otherwise everything was included.

Thank You Gabe, we always look forward to Fiesta weekend!

Hola, gracias por mirar! Si, hay una piscina para niños, juegos y un club de exploradores para que jueguen los niños.

We agree, while we did enjoy some of the nighttime entertainment by the Adults pool, there was not a lot to do at night. For what it cost us when we went, there are definitely more well appointed & newer resorts that we liked better, but it also wasn't the worst we've stayed at. Thanks for watching!

Thanks for watching! Enjoy your trip!

We actually rented a car from Avis in Playa del Carmen just off of 5th Ave. for a few days to see Cenotes & also to visit Chichen Itza, we have a video on our Channel of that trip as well. Thanks for watching!

Youre welcome, thank you for watching! Enjoy your trip!

Thank You! Yes, the in room Mini Bar drinks are free, & refilled daily. We usually leave a small tip each day in the fridge for the staff that restocks them & often Request what we'd prefer to be stocked with.

When we were there (October of '21) it was very minimal, the staff typically hauled away 1 or 2 wheel barrels full each day. Seaweed season usually ends around October, so going earlier than that I would expect there to be more. The staff works very hard to keep the beach clear, but I would expect, especially in the mornings, there will be some seaweed.

Brilliant thank you for the reply, also are you allowed to go into the sister hotels and use facilities? What was the entertainment like at coco reef beach as I am going with 2 other couples aged 22

@@maxbates5580 we paid an upgrade upon arrival, if I recall around $120 for the week, & it allowed us to visit the sister resort in Playacar, although we were so busy on that trip we never did. There wasn't a lot of nighttime entertainment, but they did have shows or a band. It's a few blocks from the northern part of 5th Avenue though, which is great to walk to for entertainment day & night if you don't mind getting off the Resort.

@@maxbates5580 to add, the upgrade gave us a number of other amenities/services, a special beach bar & some privilege seating, I believe it also included wifi access resort wide, top shelf liquor, a few other things, & access to The Reef Playacar with shuttle service included. Reef 28 I believe only their guests can visit the other two, but not the other way around, it's a smaller, Adults Only, boutique type hotel located off the beach a few blocks.

Thank you for the replies, that’s sounds good, what was the weather like when you were there? And heavy rain and cloud?

Thanks for watching! We both loved The Reef Coco Beach, the beach & swimming area is small, but calm & nice, where as Now is almost unswimmable. Being just a couple blocks from 5th Ave was really nice too! Now has more & better restaurants, but the pool & swim up bar were kind of awkward. Now had better night shows, etc. but is a good distance from Downtown. The Reef was almost 50% cheaper at the time, so that definitely helped sway our vote! We leave Sunday for a new experience in Puerto Vallarta & will follow with a series of new videos from there at the Sunscape Vallarta Bay.

Thanks for watching, we were there mid February of this year for 5 days.

You're Welcome! Thanks for watching! Water was free & refilled daily, covid tests were super easy to book at the lobby, but my understanding is they do charge for them now, I believe it's around $30-$35USD for an Antigen test. We booked in 2021 & it was free at the time of booking so they honored it, but others were being charged when we were there in February.

The Adults Only Pool is the large square one in the front, without a beach view. I believe it was next to the Italian Restaurant. In the video it's where the ladies were doing Yoga, & also where they did night time karaoke & entertainment.

Thanks Guys! We greatly appreciate your support & hope to get where you guys are someday! Your Hot Air Baloon ride looked absolutely amazing! We're ready to celebrate my (Dustin) 40th Birthday at the end of July in a new place for us, Puerto Vallarta! Keep the great content coming, you're both an inspiration to us!

Thank You! We definitely would like to go back & spend more than 6 hours there & explore more of the Island, it's an amazing place!

@@wanderlustwinklers we made a ton of videos on the island

@@SchmoopsAdventures we'll Subscribe to your Channel & check them out! Hopefully we'll get back there in the future & be able to see a little more.

Thanks for watching! Enjoy your trip! We had a few minor issues, the resort is starting to show its age in places, but the staff, food, & drinks was great & we enjoyed all the nighttime entertainment. I feel like if guests go looking for things to complain about they'll find them, but if they go with an open mind, they'll have an enjoyable experience.

@@wanderlustwinklers thank you!

Food at the buffet, which for us was mostly breakfast, was decent, on par with many of the other AI resorts we've been to. The food at the Al A Cartes, especially French, was great. Smaller portions, but you can order as much as you'd like.

@@wanderlustwinklers thank you

Thank You! We've got a few more from last month's trip we hope to put out soon of some off resort activities we did while we were there. Enjoy your stay!

Thank You for watching! We are planning to release a Resort review video soon as well since this one was mostly a tour. Stay tuned!

Hi Matt! Unfortunately there is not a public Hot Tub, however many of the preferred club rooms have their own Hot Tubs on their balconies.

Thank You! Yes so the Reef 28 is the Adults Only located more central to 5th Ave. & from my understanding when booking there you can visit the other two via shuttle. The Reef Playacar is further south & really isn't walkable to 5th Ave. Coco Beach is in the northern part of PDC, but very close to 5th as well, we walked there every day. I would say in terms of resort quality they would rank 1st: 28 2nd: Playacar 3rd: Coco Beach. But 28 is not on the beach directly. Coco Beach has a somewhat secluded Beach, a very nice peaceful swimming area, & is easily walkable to 5th, so it sounds like it may be the best fit, however 28 is Adults Only & you could still access the other two for food, drinks, & Beach. Coco Beach when we were there was very quiet & secluded yet close enough to walk places, however it was also only at 40-50% capacity in October, I believe they are allowed up to 80% currently.

@@wanderlustwinklers thank you for the quick reply.I have seen reef 28 on UA-cam but does it swing more in the way for abit young people or is ok for just adults.We are bot in our 40’s and it will be the first time to Mexico and looking for all exclusive but if I could say a more chilled relaxing hotel.Hard when there are so many.Thank you for your time and keep up the good work.

@@robbogsy3469 we ate dinner at Coco Beach with a couple in their mid 40's that stayed at the 28. They had nothing but good things to say, so I tend to think it is more catered towards folks 35+ & is more of a smaller boutique type hotel. Being in our late 30's we like more laid back places as well & if I had to choose between the three, would prefer the 28. Especially if you plan to explore the 5th Ave area & eat off the Resort some. The beaches are still accessible & with the free shuttle to the other two, would be the best of both worlds in my opinion. While having buffet & lunch food restaurants is convenient, the food is decent but not great, but the Al A Carte restaurants were very good.

@@wanderlustwinklers thank you for your help.

@@wanderlustwinklers Hi you mentioned that a la carte is great in coco beach but is it in all inclusive or you have to pay for it?

You're Welcome, have a great trip, it's a beautiful resort! We are at Now Emerald this week & miss how peaceful the beach was at The Reef!

We have used transfers through Funjet (Amstar) when booking our packages the most, both shared & private & been very happy, & also used Santiago Chavez at LocalToursVIP. They are great for both transfers & any excursions or Trips you may want to take. You can contact them here: www.localtoursrivip.com/transfers

The ADO, it's fast,safe and cheap..

Our stay was great, we had a ground floor room with pool view, the rooms were nice, small, but well kept. The AC worked incredibly well, we actually had to turn it down because it was too cold, not common from our experience of other Resorts in the area. The food at their three A la Carte restaurants was very good, especially the Hibachi at the Japanese Restaurant & the Italian Restaurant. The lower level buffet & snack bars were average & on par with other AI resorts in the region we've been to. The nice thing was it's just blocks from 5th Ave. So we were able to walk & go eat lunch reasonably cheaply a few meals.

@@wanderlustwinklers Awesome definitely great to hear, I'm a single father so its definitely affordable loving the deals they have especially that I'm taking my son for his 16th bday in March, so I truly appreciate the quick response!!! Happy New Year's and wishing you guy's many more blessings in life!!

@@bassbullienation8703 Thank You! Happy New Years to you as well! I think you guys will love it, in our opinions the bang for the buck at the Reef is hard to beat & we liked it better than several places we've been to & spent atleast 50% more.

Excellent point John, we noticed that as well in the areas along 5th & nearby & they all seemed to be much cheaper than what the resorts were charging for PCRs, while Antigens were about the same. Thank You for the kind words & support, we hope to have our Chichen Itza video out soon. With the Holidays & one of our beloved Fur Babies passing, we took some time off. We also have an upcoming trip to Now Emerald in Cancun next month & plan to do enough recording for a number of additional videos. Stay Tuned!

Thanks for pointing that out, as of Today, (it actually changed a couple weeks back) both Vaccinated & Unvaccinated require Covid tests (Antigen or PCR) within 1 Day of departure instead of 1 Day for Unvaccinated & 3 Days for Vaccinated. Otherwise requirements have stayed the same. The CDC recommends another test 3-5 days after return to the US, but it's not required. Mexico has adjusted things like occupancy & curfew/bar closure times, but otherwise their requirements are the same.

Thank you we are going Jan 3rd and we are not vaccinated. This helps with peace of mind on requirements since we will get tested but not vaccinated.

The antigen test is much cheaper,most travel insurance now include covid and will repay what expense you incur if tested positive..

Thank You! We did our Health Questionnaire's about 3 hours prior to our flight back. A good time to do it is in the Resort lobby as you wait for your Airport Shuttle while still connected to the Resort WiFi.

We felt 100% safe, rented a car & drove inland 3 hours to Chichen Itza, leaving Playa del Carmen at 5 AM to get there felt a little uncomfortable, but was without issue. There are some turf related issues right now, including some in tourist areas, however it doesn't appear any tourists are being targeted. They've brought in a military force to help deter violence as well.

I was there when they fire bombed a club in PDC,it was drug related and that's the reason i stay away from the nightlife areas..I party at my hotel at night,it's cheap and safe.

Thank You!! We rented a car from Avis in Playa del Carmen for a few days. We knew we wanted to go to Chichen Itza as well (video still to come), & that was the most economical way for us. Azul sits right off the main Highway south of PDC, Taxi's wouldn't cost too much from there, or the public transit busses (Collectivos) run from PDC near the Ferry Terminal south for just a few dollars, but you have to pay attention & Request off then flag one down going the opposite direction to get back.

Mexico is not requiring any negative tests or vaccination status for entry currently, only the health questionnaire (Vuela Seguro) & we've only been asked for it while flying out, not in.

@@wanderlustwinklers thanks!

@@Jo.King_ You're Welcome, thanks for watching!

You're Welcome! Enjoy your upcoming trip, I'm sure you'll have a blast!