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OnConvergence
United States
Приєднався 15 гру 2011
OnConvergence was founded with the mission of helping communications technology companies better tell their stories through the use of video, with a focus on human convergence - that is the power unleashed when technology better connects people, teams, and customers.
With 25 years of “in the trenches” consulting experience, we have found that he industry is full of innovative and problem-solving technologies, but often times prospective costumers just aren’t fully aware of how their exact problems can be solved with the right solutions.
We seek to solve this problem by creating video content that simply tells the story of why a solution is needed, how it works, and how others are benefiting from it.
For more information about how we can help tell your story, please contact us at info@onconvergence.com.
Please subscribe and join us in the conversation!
With 25 years of “in the trenches” consulting experience, we have found that he industry is full of innovative and problem-solving technologies, but often times prospective costumers just aren’t fully aware of how their exact problems can be solved with the right solutions.
We seek to solve this problem by creating video content that simply tells the story of why a solution is needed, how it works, and how others are benefiting from it.
For more information about how we can help tell your story, please contact us at info@onconvergence.com.
Please subscribe and join us in the conversation!
The New CX - Powered by Five9 - Recap from Five9 CX Summit 2024
In this video, I take you inside the recent Five9 CX Summit, held in Barcelona Spain in November of 2024. I also share a few highlights of my interview with Five9 CEO Mike Burkland, as well as my three key takeaways from the event.
One of the big topic covered from the event was the new phrase - "The New CX" and why "The Old CX" doesn't cut it anymore.
One of the big topic covered from the event was the new phrase - "The New CX" and why "The Old CX" doesn't cut it anymore.
Переглядів: 3 736
Відео
NICE - Clear CX Leader in Making Experiences Flow in 2024
Переглядів 4,5 тис.21 день тому
I recently attended a global gathering of industry analysts to learn more about CX leader, NICE. The event, held in Zambia, just a stone's throw from Victoria Falls, included executive briefings, updates on NICE in the market, and demos showing the power of NICE CX solutions. To round out the week, we also heard from partners and customers. In this video, I take your inside the event and share ...
AI Outcomes are Here with Verint
Переглядів 1,5 тис.2 місяці тому
In this video, I take you inside Verint Engage 2024 in Orlando, FL. The event is a user conference, where Verint highlighted new AI applications and real-world outcomes, where AI is making a huge impact for their customers.
Lenovo - New AI Laptops - AMD, Intel, or Qualcomm?
Переглядів 2,5 тис.2 місяці тому
Big news from Lenovo this week from Lenovo Innovation World 24 in Berlin. In this video, I offer my thoughts from the event and take you inside, for details on: New AI Laptops with AMD reaching new levels of price/performamce New Aura partnership and devices with Intel Corporation offering a new exclusive suite of AI Smart features New Devices with Qualcomm running on Snapdragon including one w...
Why self service is crucial in the Public Sector
Переглядів 5434 місяці тому
Citizens are demanding similar levels of service from government agencies that they receive in the private sector. One of the biggest areas of improvement centers around self service and the need to offer a better customer experience with reduced expense. In this interview with NICE's VP of US Public Sector, Joe Forte, we dive into this and more.
How NICE is Leveraging AI in 2024
Переглядів 1,5 тис.4 місяці тому
In this video, we take you inside the 2024 user conference for NICE in Las Vegas. NICE continues to evolve and grow their AI strategy with a recent focus on agents and AI bots working together in new ways to improve customer service.
It's NICE - in Atlanta!
Переглядів 1,2 тис.5 місяців тому
In this video, I go inside the new Atlanta office for NICE. In addition to a quick tour, I sit down with Brett Foreman who runs Enlighten AI at NICE to talk about the new space, the transition to hybrid work, and about innovations in AI coming out of this office.
Why Verint in 2024 - An industry analyst perspective
Переглядів 6596 місяців тому
I recently attended Verint Analyst Days 2024 in Dallas, TX and was impressed with the clear messaging on AI and Business Outcomes. Check out the video for my 3 key takeaways.
Extreme Networks - Why they are a networking leader in 2024
Переглядів 1,1 тис.6 місяців тому
In this video, I take you inside the customer conference for Extreme Networks, Extreme Connect 2024. Amongst my 3 takeaways, I talk about their focus on wired and wireless networking, innovation in AI, Wifi leadership, and more.
Interview with Kevin Nethercott - CPaaSAA Partnership with GSMA
Переглядів 1,2 тис.7 місяців тому
In this interview filmed at Mobile World Congress 2024 in Barcelona, I speak with Kevin Nethercott, managing partner of CPaaSAA, about their recent partnership with GSMA.
Mobile World Congress 2024 in Bacelona
Переглядів 4,9 тис.7 місяців тому
In this video, we take you inside MWC24 for a quick look at some cool new products, interviews with industry leaders about the new carrier APIs, and wrap up each day with our daily take-aways.
Convergence of Mobility and CPaaS - Interview with Rob Kurver
Переглядів 1 тис.7 місяців тому
In this interview with CPaaSAA Founding Partner Rob Kurver, we discuss the convergence of Mobility with CPaaS. We dive into the implications of this convergence and how CPaaSAA is building an ecosystem to drive growth in this space.
MWC and CPaaS - Interview with Robert Galop
Переглядів 1,5 тис.7 місяців тому
In this interview filmed at Mobile World Congress 2024 in Barcelona, I speak with Robert Galop, CMO of CPaaSAA, about the connection of CPaaS and mobility.
Why Enterprise Connect is one of my favorite conferences
Переглядів 6017 місяців тому
In this video, I take you inside Enterprise Connect 2024 and share why it is one of my favorite events of the year. I also share a few interview highlights and my three key takeaways.
Five9 - Joy and AI in Los Cabos Mexico
Переглядів 2,9 тис.8 місяців тому
In this video, I take you inside the Five9 Analyst and Influencer Summit for 2024. I also share my three key takeaways, including AI, international expansion, one of the big reasons their customers like them so much, whales, and more.
Zoho: Unique Suite, Unique Culture
Переглядів 1,6 тис.9 місяців тому
Zoho: Unique Suite, Unique Culture
Why Knowledge Management is Key to Successful AI
Переглядів 3,3 тис.11 місяців тому
Why Knowledge Management is Key to Successful AI
Bots in the Scotts - Verint's AI Strategy
Переглядів 1,7 тис.Рік тому
Bots in the Scotts - Verint's AI Strategy
Lenovo in 2023 - Innovation and Sustainability
Переглядів 1,6 тис.Рік тому
Lenovo in 2023 - Innovation and Sustainability
NICE Analyst Summit - Machu Picchu, CX, and the “Pachacuti Moment” of AI
Переглядів 4,8 тис.Рік тому
NICE Analyst Summit - Machu Picchu, CX, and the “Pachacuti Moment” of AI
What makes a great conference? CPaaS Acceleration Summit 2023 - Amsterdam
Переглядів 1,6 тис.Рік тому
What makes a great conference? CPaaS Acceleration Summit 2023 - Amsterdam
The Super-Wave of Artificial Intelligence - Interview with NICE CEO Barak Eilam
Переглядів 3,3 тис.Рік тому
The Super-Wave of Artificial Intelligence - Interview with NICE CEO Barak Eilam
Verint - What’s new in 2023 (hint - more AI)
Переглядів 2,4 тис.Рік тому
Verint - What’s new in 2023 (hint - more AI)
How NICE is using AI to improve the Customer Experience
Переглядів 2,8 тис.Рік тому
How NICE is using AI to improve the Customer Experience
Recap from Five9 Analyst and Influencer Summit 2023 - Porto, Portugal
Переглядів 659Рік тому
Recap from Five9 Analyst and Influencer Summit 2023 - Porto, Portugal
Verint - 3 Takeaways from Analyst Days 2022
Переглядів 66Рік тому
Verint - 3 Takeaways from Analyst Days 2022
How could you do the whole lineup and miss the Lenovo thinkbook Gen 5 hybrid how could you miss that that's one of the most Innovative new computers out there and that's the one you miss
I love the hybrid, but it wasn’t a part of this event. Thanks for your comment.
MEDIATEK !!! )))
Great Recap Tom. Come back next year to Barcelona. See you at MWC 24
Great short video, thank you!
ρɾσɱσʂɱ
Great video. Nice overview of the benefits and limits of VR events.
Thanks for watching and thanks for the feedback!
Thank you for the comparison. Needed smtg for zoom calls.
Thanks for watching and I appreciate the feedback!
Thank u sir this is spot on what I needed to know for zoom. Short vid, straight to the point.
Very useful comparison results!! Thank you
Yasss very helpful 🙌
clear explanation
2bb3d86d95234affa7c5bd68c4bab606 18218139eec55d83cf82679934e5cd75 d529e941509eb9e9b9cfaeae1fe7ca23 d95679752134a2d9eb61dbd7b91c4bcc
Really useful review. Thank you.
Great analysis!
Fab stuff, just what I’ve been looking for.
Thanks for the comment!
AIRPODS MIC AND SPEAKERS DO WORK WITH ZOOM ON PC WINDOWS 10
Does it sound good though?
I did this test inside being concerned for background noise and I found the wireless hide more background noises. So best sound of your voice aside there is that aspect. I'm using the pods as it gets rid of most the noise my kids make. I can see that being an issue outside potentially depending on where you are. So for me being inside or out... that'd be the biggest variable. But I don't have a quiet lake to hit up.
Thanks for the comment - that is interesting. One of the advantages to the airpods is that each one has a mic, so it can pick the quietist side to use to help with background noise. I've been thinking about doing a noise test with some high end headsets to see what works the best. Stay tuned!
Yeah I got the same results. I'm not sure why the microphone sucks on the airpods compared to the wired earbuds
It has to do with the way Bluetooth profiles work - while audio sounds great for streaming, when it goes into voice mode the quality suffers greatly. It is crazy that in 2020 this is still a problem, even with $150+ devices. Thanks for watching!
Thanks for sharing the results! These help a lot!
I agree with this.
Thanks! I was looking for this comparison. Very helpful !
Thanks for the feedback!
Hey Tom! Love the video intro, and am signed up. We should connect soon and see if we can work on anything together.