Відео

Send it back.

Hi there! Just let us know and update the video once you got your New toolbox 🧰 from Harbor freight. Hopefully, you will receive the perfect toolbox this time. Excited to see your new item. Thanks

How much does a 56 storage tool box' 42' roller cabinet

I purchased two Snap on roll carts one an open bottom with 3 drawers 32" wide the other a six drawer 40 inch wide, the 3 drawer packaging had received some minor damage and the shipping company could not have been better, they documented the box damage and let me know that if the product was damaged to contract them and they would take care of it. The 32" 3 drawer cart suffered no damage has no racking, the 40" six drawer cart also is perfect with no racking. Your problem is solely the poor design and poor construction, HOBO Freight has mastered making something look good, they just refuse to go the next step and up the quality because that would raise the price of their boxes considerably.

HOBO Freight tool boxes quite often are racked right out of the shipping crate, I have a Series 2 HOBO Freight 42 inch box with end cabinet and it is racked right out of the box, it is the poor design and construction of these boxes. Racking is why one of the four wheels does not contact the floor on a level floor.

Send it back......

Red and black looks beautiful

Return it so you can be happy with a perfect box!

Looking at this box and thanks for the video. I read your update and hope it works out for you. Too me the problem is that companies sell junk and then the consumer spends time and money TRYING to get what they already PAID for.

I just bought one in the store. Don't have a truck, so I had to rent one. Pick up the box... packaging looked ok. Unload it, unwrap it and both back corners were bent. Some dents on the front. I made a video of the damages and took pictures, drove back to the store and shared the news with the manager. Manager told me to bring the box back and they would get me another one. These damages are happening at the manufacture. They then cover up the boxes and ship them and the stores have no idea because the damages were covered up by the box and packaging. My suggestion to anyone buying at the store... remove the cardboard box and inspect it at the store., check for outside damages and then see if the keys work and all the drawers open up. Unfortunately the stores can not inspect everything that comes in a box so it's in your best interest to do that before you drive it home!

No thank you. I would take it back to the store with my truck. Then have them order a new one at the store.

Some of it makes sense, but this HOA seems power hungry.

Building a fence is the only thing that makes any sense… Not living somewhere where there is a HOA would be on the top of my list. I am so glad that where I live they don’t even seem to exist. HOA’s always look like a nightmare to live in. Having a random Karen tell you that you aren’t allowed to have blue accents on your house and because you have some they are going to fine you, that would drive me insane

The wind is blowing the concrete truck around too😂

I’ll returned

Have the exact same and it does the same thing

Wait it has less drawers than series 2

Shipping company damaged the box

With only 4 grand in concrete, you too can live the dream!

All is good. I actually returned it to the store for a full refund and picked up a brand new one in perfect condition. They put on the store floor for sale, around $700.

I’m having this problem I have a piece of land and in the front I need this

I'm a little surprised they want it back in that condition. Hope your new box comes in soon 😊

These series 3 boxes are built cheap compared to the 56 in bottom and top I got mine is about 9 years old mine looks stronger sounds stronger it has big 6 in heavy-duty casters when I am cleaning it my bottom drawer. Hasa lot of heavy things in it I stand on it to wipe the top and it doesn't even faze it at all and I weigh 175 plus what's in

Looks like they face planted your box during shipping. I would for sure return it.

This is called New England powder. All joking aside it’s snow that has a freeze thaw. So it fell as snow and then melted, compressed, and the refroze. Often happens with rain after a snow fall or of the snow is exposed to like 35-40 degree temps before dropping below freezing overnight.

This snow out here in chicago is almost the same and never in my life ive seen snow like it came from a spray can. Looks fake. We were in the 30s then suddenly negatives and by sunday it'll be close to 40,nothing makes sense

this exact box is one of the ones ive been looking at.i hope they make it right for you.

Return it

I’d be checking the floor condition before returning it? It’s not uncommon for a concrete floor to be off.

why do people keep buying this junk from harbor freight, just remember you get what you pay for...

Can I go buy it from the scratch and dent section 😂

Yeah, not to mention other hidden damage that may not be evident. Glad they are going to get you a new one. i just picked up my red 56 and top drawers, love this setup!

Update: Called HF this morning. They have given me a return number and will send a shipper to pick it up. They ask that I package it up best I can (I did keep all the packaging material). I told them I could get it back on the pallet and have the box and foam back on it. After pickup, I'm to call them and at that point I have the choice to re-order or re-ship. I plan to re-ship (if not available in the store). I do like this cart. My original order was Dec 7. It was delivered on Dec 19th. I expect this to take a couple weeks if not longer, but hey, what else am I going to do right? Hopefully by Feb 7th I'll have a near perfect cart in my shop!

What was the name of the delivery company?

I would go for a whole new box. You can tell by the way the drawers sit that the whole box is out of whack.

Beautiful machine

Please keep us informed. Was thinking about getting the 56” as a retirement gift. Wondering if their customer service takes care of you. Thanks for the video. Sorry that happened to you!

I would send it back. You paid for a new properly functioning tool not a damaged box

I had a similar issue with damage. That’s 100% shipping damage imo. They will swap it out for you. It will take forever. I opted for 20% refund. I argued with them for about two months and they finally gave the discount to me. Your issues are more significant and they should hook you up immediately.

You can go in store and order it to the store. I would send it back and ask for your shipping cost back. Go to the store and ask.

Ups, fedx and the like, destroy packages every day. They don't care

I would file a damage claim and get a new box. That box was dropped and it is now racked. You will have trouble with it from now on because of the damage. The shipping company will have to replace it.

If you buy china junk you get china junk duuuuhhhhh!! BUY AMERICAN!!

It’s not harbor freight fault. I got to see first hand how these shipping companies handle peoples goods in the shipping process.. it’s not only incredible the product makes its way to peoples homes.. but the fact everything isn’t broken upon arrival is amazing. It all gets beat to absolute piss in the process of delivery. They could care less!

Without thinking twice I would send it back and demand another. I ordered the same box but in grey. I'm crossing my fingers that this doesn't happen to mine. If so I will return the toolbox get my money back. And order one threw snap-on at my work.

Please don't settle for less send it back.

I'm pretty sure that the box Bing racked so bad also broke the latches/handled. I'm gonna blame it all on shipping. Unacceptable.

Wow ! That's insane 😳 I just ordered the white one with the hutch, and i hope this doesn't happen when my box gets delivered . Im sure Harbor Freight will take care of you . Have a Happy New Year !

I’m back. I did not build the wing. This was a pre build kit from china.

I got mine in the store !! Im sure they well make you happy ! Send them this video