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One of the region's worst airports it is. For years already the train between the terminals is under maintenance, the security check service at each gate is inefficient and time consuming, ground staff is unwilling to service or do their job, traffic management is outdated, resulting in long delays, immigration counters are closed most of the time, resulting in long queues, retail shops closing down consistently. It's as inefficient as the Malaysian government itself.

infairness maganda yung airport why always rank on a worst airport ang manila

Hii! I noticed that you have a UA-cam channel and you are uploading videos regularly. However, are your videos reaching your target audience? If not, have you noticed this?

Considering it was built relatively recently, I must say it is among the worst designed major airport terminals I have been to, particularly airside. The adjoining shopping mall is a saving grace.

This klia2 airport is more of a retail mall and has low fares, but it's a little confusing. If you want to experience an exact airport, go to KLia1.

I beg to differ. I was at KLIA airport yesterday for the first time, and it was absolute nightmare. Firstly, the travellators were in different directions. It's those where you glide through one, and then walk a bit to glide through another, only to realise that the second travellator was of a different direction. I saw many passengers almost trip and fall. I saw some staff standing by, saw what happened, but didn't do anything. This really affects the safety of passengers, and overall, the user experience, and reflects badly on safety standards, service and hospitality of Malaysia in general. Secondly, wayfinding was inadequate. What happened was last evening, I was informed of my gate change. However, I only realised it when I saw the screen next to my gate. I was wondering why the gate change wasn't announced over PA, or appeared on any of the departure schedule board earlier in the journey moving from customs to the gate? Remember, that by this time, the passenger would have already gone through security checks and would have to experience it again at the new gate area. This would make the passenger go through inconvenience again. What made matters worse in my case, was that the gate was changed from P to L. Anyone who has had this experience of gate change to L would know that Gate L would be on the other side of the airport. This meant that I had to walk back from Gate P all the back to the customs and then from customs, walk to Gate L. The whole walking journey took 20 mins. And I still had to navigate different directions of travellators, steep slopes, ups and downs of escalators to reach Gate L. During which, I was already pressed for time. I do need to say that it's not the walking time or distance that bothered me, but it's the confusing signs, or the lack of. The 'L' sign was also really small - the size of the palm - which made spotting the L (in a rushed state of mind) really difficult. This left a bad impression on me, as I'm sure on many other passengers who have had to face this experience. I would think that the airport is the last place of memory etched in the minds of passengers. This one bad impression of the airport could leave a bad taste and perception of Malaysia forever on the minds of people. Thirdly, if one happens to be taking a flight from any of the L gates (gates 1-22), you'd find that the corridor is so narrow, with passengers sitting around because the actual waiting rooms are so small, so people overspill. The gates are designed so close to each other, and there were also shops too designed on dual sides. This could be an architectural mistake, scale wise, or poor planning of anticipatory needs of volume and experience, so passengers have to be packed like sardines together. This makes waiting unpleasant, and affects the mood and experience of passengers. In short, KLIA needs to really improve on user friendliness and experience urgently.

Its a decent AirPort . Its more Like a mall than AirPort itself . And its definitely not Busy as other main airports in Asean . Well done

One of the best? This airport is a literal nightmare, even more so if you're transiting through it!!

Nothing is wrong until u see those additional plastic seats like local village party

Excellent video again!!!

Wow, a really amazing place in KL.

Dana may mga charging ports sa mga boarding gates para in case na ma lowbatt ang mobile phones.

Terminal 2: An embarrassment

0:47 16:50 17:56

Why is it so big wow

thank you so much for showing the food stalls!

Good video and visit. It's very modern and bright !

Connected ba yung international & domestic boarding gates? Let's say if may gusto akong bilhin na malapit sa international gates before my domestic flight, may access ba?

Why mag babayad travel taxes mag babayad paba pag international flight

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bakit di pa palitan ang name niyang

looks descent naman. may room for improvement pa ba ito? only time ca tell. pero masworst pa ung sa tbilisi dito.

Even T3 is not comparable to other Asian airport, what making even worst is when I fly domestic in T2 but connecting to international in T1 by PAL but you have to go thru the outside public road which takes longer time😢 PAL is also semi LCC

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Mas maganda pa bus terminal ng ibang bansa😂😂😂

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IDOL congratulations at nahit mona si 1k subscribers sana wagkang makalimot saming nag sisimula palng thanks good luck 👍👌

tanong lang po kong my bayad po ang baby stroller?

IDOL hindi kanaman nag iwan ng bakas kung nag sub kana thank you 👌👍

Bro konti nalnga tulungan tayo sa channel natin pede thanks 👍

More and bigger and hindi mabaho na rest rooms/toilets.

Anyone dissing this terminal and comparing it with newer-built terminals in other countries is missing the proper context: this was built in the late 90s. So stop comparing it with Changi or Chek Lap Kok. T3 is the newest terminal in the NAIA complex, it's larger, has better amenities. Not world-beating, but decent. Now wait for the New Manila Int'l Airport to be finished. That would make most modern airports in the world primitive in comparison.

Do something about the internal theft especially the luggage

NAIA Terminal 3 lang ang presentable. Yung Terminals 1 at 2, pang domestic travel lang ang dating.

Not an impressive airport, but not the worst in the world.

kagulo na ulit yan pag lipat ng cebu pacific terminal 4 will soon be demolished to pave way for NAIA offices

seen so many airports but I dont think this is the worst. ganda parin ng NAIA di pa na nagstart ng Rehab

Too small for the number of people going through this terminal. Lacks for better food shops-restaurants among other things

Andito ako ngayon sa Switzerland for more than 10 years. Praying na pag uwi ko ng Pilipinas after 2 years maganda na ang Manila International Airport 🙏💕

What has improve??? Is that how to qualify or quantify improvements???

Pangit bg airport nato nakatiles ang sahig parang hospital wala talagang inspiration mga filipino leaders pagadating sa international airport domestic kulang sa upuan siksikan ang tao walang space why we cant build an airport like singapore . Modern and well equipped with all and extra amenities filipino mentality pwede pwede nayan.

@Your Virtual Passport Please do tour around NAIA Terminal 1 and NAIA Terminal 4. Thanx.

@Your Virtual Passport NAIA is now managed by SAN MIGUEL CORPORATION

Bakit ang airports terminal sa Philippines ay parang terminal ng mga buses. Sana mag design cla ng katulad sa US na ang boarding area ay separated bawat boarding gates at hindi nakaharang sa hallway. Napaka gulong tignan at fire hazard pa dahil sa mga chairs in the middle of the walk way. Sa terminal 3 sobrang dami ng advertising billboards. Mas maganda advertise nila ay mga tourist destinations sa Pilipinas, hindi commercial billboard. Just my opinion.

They need to expand NAIA 2 before Cebu Pacific moves in. As both 5J/PR has a large domestic network the gates will not be enough for flights departing almost at the same time. They may add more bus gates as a temporary fix

by next yeardito na ako sasakay mga domestic flights dito daw lahat

You should be taking videos of check-in airlines, money changer booths, etc instead of 7:01 taking videos of people. Get more experience!

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