🌟 Passionate and seasoned professional with over 10 years of diverse experience spanning Customer Success SaaS, Technical Support Helpdesk, SaaS Onboarding, Renewals, Churn Management, Customer Service, Operations, and Inside Sales across multiple industries including Fintech, Telecom, SaaS, BPO, KPO, Healthcare, e-commerce, Retail, and Startups. My expertise includes SaaS platforms like Fresh desk, Jira, Asana, Zendesk, HubSpot, Zoho, Magento, Salesforce, Intercom, and more, with a focus on seamless integration and onboarding for POS technologies such as RMH/RMH, Erply, Woo commerce, Shopify, Api Integrations and others. I thrive in environments where collaboration is paramount, leveraging tools like CRM systems (Zoom Info, Salesforce, HubSpot) and dialers (Drishti, Avaya) to drive customer success and operational excellence. I am committed to leading by example, fostering teamwork, and embracing continuous learning to contribute meaningfully to collective goals. 🚀