Відео

Good Day, You can manage your spend limit on the Telkom online portal, or via the Telkom app. Here is the link to an article that explains these options: service.dsltelecom.co.za/portal/en/kb/articles/how-to-change-your-spend-limit-on-the-telkom-portal-and-via-the-telkom-app. Your alternative is to contact Telkom directly using one of their support channels: www.dsltelecom.co.za/blogs/post/how-to-easily-the-help-from-Telkoms-service-and-support-channels Kind Regards, The DSL Telecom Team

@@dsl_telecom I don’t have app

Yes it does have a Web GUI, in here you can login and under network settings you can set the IP to static and allocate a new IP this way.

exactly what I thought

Hi Winks, We are glad to hear that your OTP issue is resolved. Regarding the ID issue during account linking, it's possible there might be a mismatch in the information provided. Double-check that the ID details you're entering are accurate and match those registered with Telkom. If the problem continues, you can reach out to us directly through our support portal here service.dsltelecom.co.za Our team is standing by to assist you with this matter. Kind Regards, The DSL Telecom Team

Hi Winks, I'm sorry to hear about the trouble you're experiencing with the My Telkom app. For the OTP issue, please ensure that your mobile number is correctly registered with Telkom. If it's correct and you're still not receiving the OTP, it might be a temporary network issue. You can try resending the OTP after a short while or restart your phone to refresh the network connection. If you require further assistance please be sure to reach out to our experienced customer support team: service.dsltelecom.co.za/portal/en/home Kind Regards, The DSL Telecom Team

Hi Ameen, Unfortunately, there is no other way to change your spend limit besides using the app. If you need assistance with changing your spend limit, our support team is ready to help. You can reach out to us here: ua-cam.com/users/redirect?event=comments&redir_token=QUFFLUhqbUwyVjc5UW5UdkF1OGFneGVkQk9rbHlXeXBad3xBQ3Jtc0ttMFV3ZXVKaHUwZGtsLVlNMUw5M0RHSk9jTFhGU1lONFlWMUkwZURaTU0yQWZFODJjTzhRVTQ0NTNMeG1XaUpQc3FHUzJLRFl4b1VkSUFKUVJLWkdkblotcGJaN0puZ2l6X3hrWnNSaXFPNG85SGlRUQ&q=https%3A%2F%2Fservice.dsltelecom.co.za%2Fportal%2Fen%2Fnewticket%3FdepartmentId%3D36415000000006907%26layoutId%3D36415000009800011&stzid=UgyQmZzsob5H7Xc3hFB4AaABAg.9uMLwrr3BMr9uX4FMCtZXq Kind Regards, The DSL Telecom Team

Hi, thanks for the question! This base Station does not have a WiFi card, and only connects via Ethernet Cable. Kind Regards, The DSL Telecom Team

We're delighted to hear that you found the video helpful. If you would like to explore more of our 5G products, head over to our page: www.5g-deals.co.za/ Kind Regards, The DSL Telecom Team

We're delighted to hear that you found the video helpful. If you would like to explore more of our 5G products, head over to our page: www.5g-deals.co.za/ Kind Regards, The DSL Telecom Team

Hi there, You're very welcome! We're thrilled to hear that you found our video informative and valuable. Your kind words and encouragement mean a lot to us. If you have any specific topics you'd like us to cover in the future, feel free to let us know. Thanks again for your support! 😊👍​ ​​ ​If you would like find out more about Telkom 5G, have a look at: www.dsltelecom.co.za/telkom-5g Kind Regards, The DSL Telecom Team

Thank you for your kind words! We're really glad to hear that you found the video helpful. If you're interested in exploring 5G deals, feel free to check out our page www.5g-deals.co.za/. Kind Regards, The DSL Telecom Team

We're delighted to hear that you found the video helpful. If you have any questions or want to explore 5G further, feel free to reach out by submitting a ticket to our support team: service.dsltelecom.co.za/portal/en/newticket?departmentId=36415000000006907&layoutId=36415000009800011 Our friendly support team is standing by to help! 😊 Kind Regards, The DSL Telecom Team

Good day Kayla, thank you so much for the positive feedback. Kind regards, the DSL Telecom team.

Good day, if you are a DSL Telecom customer and need support with your Telkom Fibre router please log a ticket online here: service.dsltelecom.co.za/ Kind regards, the DSL Telecom Team

Hi Ramphenyana, Thank you for reaching out! Speed caps can vary depending on the type of LTE product you have and the Wi-Fi band supported by your router. To give you the most accurate information based on your specific setup, I kindly ask you to contact our support team by logging a ticket. You can do this by visiting: service.dsltelecom.co.za/portal/en/newticket?departmentId=36415000000006907&layoutId=36415000009800011 Kind regards, The DSL Telecom Team

😂😂

Good day Munim, In general, most modern UPS systems are designed to handle continuous charging without causing any harm to the battery. The charging system regulates the charging current, and once the battery is fully charged, it stops charging and switches to a maintenance mode to keep the battery at a safe level. However, it is important to note that different UPS models may have different charging systems and battery technologies. I hope this information helps you. Kind regards, the DSL Telecom team.

Good Day Jennifer, thank you for your feedback. Please can you let us know what about the video was inadequate so that we can review? Kind Regards, DSL Telecom team

Hi Marschliono, The quality of the calls and functionality of the Vobi app will depend on your internet connection and therefore determine the reliability of the Vobi app. To find out more about the Vobi app, click here: www.uncappedvoip.co.za/ Kind Regards, DSL Telecom team

Hi Sphesihle, you may request the QR code by sending an email to support@voxtelecom.co.za from the account holder's email address. Kind regards, DSL Telecom.

Hi Andre, thank you for your feedback. D-Link will be able to assist you with your query and hardware, you can contact them directly on their website using their live chat feature here 👉 www.d-link.co.za/

Hi Dawn, you may request the QR code by sending an email to support@voxtelecom.co.za from the account holder's email address. Kind regards, DSL Telecom.

Hi Arthur, here is an article we have written that explains step by step how to change your WiFi password on the Huawei B315 router: service.dsltelecom.co.za/portal/en/kb/articles/how-to-change-my-wifi-password Alternatively you can contact Telkom directly, here is a blog that we have written with Telkoms support contact details: service.dsltelecom.co.za/portal/en/kb/articles/how-to-easily-get-help-from-telkom-s-customer-service-and-customer-support-channels Kind Regards, DSL Telecom team

@@dsl_telecom Thanks for your help. Much appreciated.

Hi Reggie, thank you for your feedback. D-Link will be able to assist you with your query and hardware, you can contact them directly on their website using their live chat feature here 👉 www.d-link.co.za/

Hi Shaun, The Vox UPS is only available to rent however, you can purchase a DSL Telecom UPS outright. This UPS keeps you connected for 12 hours when you have no electricity. Get more information over here👉 router-ups.dsltelecom.co.za/

Thanks got me one, just curious do I keep it connected to my router 24/7 or do I charge it full then only connect if its loadshedding?

Hi Shaun, it's best practice to leave your DSL Telecom UPS plugged into your router. That way it is always fully charged and your router will stay connected when load shedding happens. Kind regards, DSL Telecom team

Thank you so much. If you woild like to renew your Telkom LTE Deals you can navigate to www.ltedeals.co.za/renew

Hi Sthabile, yes you can use your Telkom LTE Sim card in your cellphone when utilising your 300 on-net voice minutes that come with Telkom Uncapped LTE packages. You can view our uncapped lte packages here: www.uncappedlte.co.za

Hi Faeez, based on your location you can go into a Top CCTV Supplier store or any CCTV supplier store that supplies cameras, take your WiFi router cable with you to show them what you need and ask for an extension cable. Kind Regards, DSL Telecom Team.

@@dsl_telecom thanks so much for your response. It is really appreciated!

Thank you 😁

Thank you for your feedback!

Good Day, I have inserted the Telkom portal link here: www.telkom.co.za and I have also inserted a article on how to register on the Telkom portal and link products into the portal here: service.dsltelecom.co.za/portal/en/kb/articles/how-to-register-on-the-telkom-portal-and-link-your-products-into-the-portal Kind Regards, DSL Telecom Team.

Hi David, You can read the following article on Telkom sim activation service.dsltelecom.co.za/portal/en/kb/articles/telkom-lte-sim-activation We have a Customer Resource Centre where you can access self-help resources and get the answers you need instantly. Have a look here: support.zoho.com/portal/dsltelecomsupport/en/kb/dsltelecom2013

Good day, on the right side of your D-Link DWR-956M Wi-Fi Router there are 3 buttons/ports. the first port is a USB port, after that there is a button called the 'reset button', click and hold this button for about 5 seconds and your router will begin an automatic reset and will start up shortly after resetting. I hope I could assist you, and let me know if you come right. Kind regards, The DSL Telecom Team.

@@dsl_telecom thx

Good day Ahmed, you can easily sign up for a WiFi internet solution online. If you are interested in Telkom LTE, simply visit here: www.ltedeals.co.za . If you are covered and interested in a fibre internet connection you can sign up online here: www.uncappedfibre.co.za . Kind regards, the DSL Telecom team

Do you have a telkom acc?

Hi Hamza, here is an article explaining step by step how to change your spend limit on the Telkom portal: service.dsltelecom.co.za/portal/en/kb/articles/how-to-change-your-spend-limit-on-the-telkom-portal-and-via-the-telkom-app Alternatively you can contact Telkom directly too help you change your spend limit on the Telkom portal, here is a blog that we have written with Telkoms support contact details:service.dsltelecom.co.za/portal/en/kb/articles/how-to-easily-get-help-from-telkom-s-customer-service-and-customer-support-channels Kind Regards, DSL Telecom team

Hi Nasim. Here is a customer resource article that could potentially assist you support.zoho.com/portal/dsltelecomsupport/en/kb/articles/how-to-change-my-wifi-password

Good day Izumi, this feature is unfortunately not available on the D-Link DWR-956M Wi-Fi Router. Kind regards, DSL Telecom team.