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Quiq
United States
Приєднався 30 бер 2017
The only agentic AI platform that IT, CX, and eCommerce leaders can agree on.
How Quiq Powers the Ultimate Channel Trifecta for Seamless Customer Journeys | Quiq
While 80% of companies use AI chat, most are stuck with outdated chatbots that can't keep up with modern customer demands. Today's consumers want to engage across multiple channels - often simultaneously - without repeating themselves.
Quiq's AI Agents deliver what customers really want:
-True omnichannel experiences across voice, email, messaging & more
-Seamless transitions between channels during single conversations
-Personalized interactions using the latest large language models
-Rich messaging features like buttons, carousel cards & videos
-Context retention across all touchpoints & interactions
Watch the video to learn how it works.
#ai #omnichannel #customerexperience
Quiq's AI Agents deliver what customers really want:
-True omnichannel experiences across voice, email, messaging & more
-Seamless transitions between channels during single conversations
-Personalized interactions using the latest large language models
-Rich messaging features like buttons, carousel cards & videos
-Context retention across all touchpoints & interactions
Watch the video to learn how it works.
#ai #omnichannel #customerexperience
Переглядів: 1 485
Відео
Embracing the Customer Journey of the Future: What It Will Take to Thrive in 2025 (and Beyond) |Quiq
Переглядів 2121 день тому
Watch this fireside chat between Quiq CEO and founder Mike Myer, Michael Dolloff, Chief Revenue Officer (CRO) at InflowCX, Andrew Pryfogle, Leader of Market Development at AVANT Communications and Hans van Dam, founder/CEO at CDI Services, centered around their 2025 predictions for how the customer journey will morph in the upcoming year and beyond. Here are some key questions and concepts the ...
Lessons Learned from Bringing 30+ AI Agents to Market | Quiq
Переглядів 9321 день тому
Learn proven strategies and avoid costly mistakes when implementing AI agents from Quiq co-founder and SVP of Engineering, Bill O’Neill, an industry veteran who has deployed over 30 successful AI agents. In this exclusive presentation, Bill shares critical insights gained from years of hands-on experience deploying AI agents across industries. You'll discover: - A practical framework for planni...
Worried about AI hallucinations? Here's how to prevent them.
Переглядів 10921 день тому
The biggest concern we hear from enterprise brands regarding AI? Hallucinations. In this video, Quiq Account Executive, Carly Curran, breaks down what a hallucination is and how they can be prevented. #ai #hallucinations
Why you shouldn't settle for black box AI
Переглядів 27321 день тому
Carly Curran, Account Executive at Quiq, breaks down what observability is and why it is so important for AI agents. Watch Max's video here - ua-cam.com/video/Z8_YOr4VuYI/v-deo.html #AI #observability
What is Agentic AI?
Переглядів 16921 день тому
Quiq Account Executive, Carly Curran, dives into the term Agentic AI and how it compares to other AI terms. Each term reflects fundamental differences in how AI operates and Carly breaks down the differences in this video. #agenticai #chatbots #conversationalai
Messy data? No problem! Here's how AI can still deliver value.
Переглядів 15521 день тому
A common concern with AI is that your data has to be perfect to be used and deliver value. While it's true that your AI agent is only as good as the data it has access to, you can leverage AI to bridge the gap between the data you have and the results you want. Quiq Account Executive, Carly Curran, explains how your data doesn't have to be perfect to be used with AI! #ai #data #solutions
Introducing Email AI: How to slash high volumes while improving CSAT | Quiq
Переглядів 36821 день тому
Watch Quiq’s VP of Product Marketing & Strategy, Thomas Kuruvilla, and Head of Solutions Consulting, Greg Dreyfus, as they explore how Quiq integrates the latest AI advancements into email management. Together, they cover: - Opportunities & challenges: Learn about the business and customer benefits of incorporating AI into your email platform-such as better ticket routing, increased CSAT, and e...
AI Studio - Observability
Переглядів 54221 день тому
In this video our Product Manager, Max Fortis, shows how our AI Studio tool solves the observability challenges presented with "black box AI". AI Studio facilitates the full AI development lifecycle: data collection, design, build, debug, test, deploy, observe, and analyze. Want to learn more? Test drive AI Studio for free at quiq.com/ai-studio/ #AI #Observability #AgenticAI
Email AI - Sensitive Topic Categorization & Routing from Email | Quiq
Переглядів 754 місяці тому
This video shows Quiq's capabilities to handle sensitive topic categorization and routing while using AI. #ai #email #emailai
Email AI - Generative AI for Email | Quiq
Переглядів 1344 місяці тому
Announcing our new channel - Email AI! #ai #messaging #customerexperience
Agent Assist - Suggested responses, agent coaching, & process automation | Quiq
Переглядів 734 місяці тому
Introducing Agent AI Assist from Quiq! Learn how AI can help with suggested responses, agent coaching, and process automations in your contact centers. #ai #customerservice #agentsuccess
Muiltimodal Voice AI - Image Processing, Appointment Scheduling, and Seamless Escalation | Quiq
Переглядів 1194 місяці тому
Allow customers to self-serve when they call you using Quiq's Voice AI. Reduce your need to hire extra support staff as your business grows. At the same time, customers enjoy on-demand digital convenience with an easy handoff from voice into mobile messaging channels, should they prefer to communicate asynchronously. Learn more at quiq.com/customer-facing-ai-assistants/ #customerexperience #voi...
Muiltimodal Voice AI - Order Management & Seamless Payment | Quiq
Переглядів 1094 місяці тому
With Quiq’s Voice AI, you can use the latest advancements in speech recognition and generation coupled with LLM-powered AI to deliver a responsive Q&A experience via phone. Learn more at quiq.com/customer-facing-ai-assistants/ #voiceai #aiagents #cxstrategy
How CX Leaders Can Go Beyond the Hype and Start Driving Real Value with GenAI | Quiq
Переглядів 655 місяців тому
As a CX leader, it can feel like everyone in your organization is excited about the possibilities of GenAI except you. Sure, ChatGPT is cool and all, but you’re the one who’s responsible for creating meaningful, positive customer experiences that safeguard your brand’s reputation and bottom line - often with minimal resources. But what if integrating GenAI into your CX strategy was easier, fast...
Webinar: Introducing Voice AI | Quiq
Переглядів 1286 місяців тому
Webinar: Introducing Voice AI | Quiq
Webinar: Unleashing the power of AI in CX: Discover Quiq's Customer and Agent AI Assistant Solution
Переглядів 109Рік тому
Webinar: Unleashing the power of AI in CX: Discover Quiq's Customer and Agent AI Assistant Solution
LLM Powered Digital Assistant vs Previous Generation Assistant | Quiq
Переглядів 122Рік тому
LLM Powered Digital Assistant vs Previous Generation Assistant | Quiq
Goal Directed Experiences - Information gathering and entity extraction | Quiq
Переглядів 20Рік тому
Goal Directed Experiences - Information gathering and entity extraction | Quiq
Goal Directed Experiences - Task interruption | Quiq
Переглядів 10Рік тому
Goal Directed Experiences - Task interruption | Quiq
FAQ Handling - Personalized responses from knowledge base content | Quiq
Переглядів 15Рік тому
FAQ Handling - Personalized responses from knowledge base content | Quiq
FAQ Handling - Answering multiple question at once | Quiq
Переглядів 9Рік тому
FAQ Handling - Answering multiple question at once | Quiq
FAQ Handling - Creating an answer from multiple sources | Quiq
Переглядів 7Рік тому
FAQ Handling - Creating an answer from multiple sources | Quiq
FAQ Handling - Succinct summarization from complex and long articles | Quiq
Переглядів 7Рік тому
FAQ Handling - Succinct summarization from complex and long articles | Quiq
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I have seen your channel and your hard work is admirable. But, I think, you can get more viewers and subscribers by making some important changes. Your video is not reaching the right audience, which is a waste of your time and energy. I will show you how you can solve this problem. If you want to proceed, say 'yes'.
I have seen your channel and your hard work is admirable. But, I think, you can get more viewers and subscribers by making some important changes. Your video is not reaching the right audience, which is a waste of your time and energy. I will show you how you can solve this problem. If you want to proceed, say 'yes'.
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Im the first one :P
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bots.ai
retailtech.ai
bots.ai conversational.ai
Thanks for reposting our video. We're happy to see so many people sharing our content. If you're looking for additional content on bots check out these posts and pages on our website: See how bots work seamlessly with messaging quiq.com/platform/chatbots/ Read how messaging and chatbots provide a 1-2 punch for your customer support and service quiq.com/what-messaging-chatbots-can-do-for-businesses/ [Webinar] How to Successfully Deploy Messaging and Bots in Your Business quiq.com/forrester-webinar-success-messaging-and-bots/