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On Verve
United Kingdom
Приєднався 1 сер 2023
A challenger in the employee and guest services world, On Verve is built around energy and enthusiasm. We support our clients to make their workplace a destination - a destination where employees thrive and choose to be as it supports their productivity and wellbeing, and a place where their clients and visitors are left with a feeling of positivity and an excitement to return. We love to make a difference by enhancing our clients brand and reputation at every guest touchpoint.
The Return of Experience (RoE) with Bianca Angelico
Welcome back to On Verve's Modern Approach to Customer Service podcast. This season, we’re bringing you the action in video!
In this episode, our Chief DayMaker, Bianca Angelico, sits down with Jaime Lloyd-Jones, Head of Internal Communications at Churchill Group. Together, they discuss the ever-evolving tech landscape, how data is important to understand guests' needs and why feedback is the secret sauce to success.
So grab your headphones, crank up the volume, and get comfy as we explore all this and more.
In this episode, our Chief DayMaker, Bianca Angelico, sits down with Jaime Lloyd-Jones, Head of Internal Communications at Churchill Group. Together, they discuss the ever-evolving tech landscape, how data is important to understand guests' needs and why feedback is the secret sauce to success.
So grab your headphones, crank up the volume, and get comfy as we explore all this and more.
Переглядів: 55
Відео
Modern Approach to Customer Service: Our favourite ‘F’ word
Переглядів 112Місяць тому
Welcome back to On Verve's Modern Approach to Customer Service podcast. This season, we’re bringing you the action in video! In this episode, our Chief DayMaker, Bianca Angelico, chats with Gabbie Lapompe, our incredible Head of Operations. They discuss the essence of guest and employee experience, the power of authenticity, and-of course-their favourite ‘F’ word. So grab your headphones, crank...
Modern Approach to Customer Service: DayMaker Energy
Переглядів 53Місяць тому
Welcome back to On Verve's Modern Approach to Customer Service podcast. This season, we’re bringing you the action in video! In this episode, our Chief DayMaker, Bianca Angelico, has an insightful conversation with three of our amazing DayMakers - Lauren, Fara, and Alice. They share their unique career journeys, discuss how their views on On Verve have evolved, and reveal the story behind one D...
The Power of 3!
Переглядів 534 місяці тому
We gathered to celebrate On Verve’s third birthday and the amazing achievements of our incredible team. Now that we’ve reached this incredible milestone, we wanted to celebrate the Power of 3! Three years of delivering outstanding service, three years of making people’s day, and three years of trailblazing the industry and growing our business to new heights.
It takes two...
Переглядів 65Рік тому
It takes two to tango, there are two sides to every story, but also it takes two to build a working relationship and build an amazing team to deliver the DayMaker dream every day. On Verve celebrated their second birthday in true DayMaker style with buckets of energy and enthusiasm.
