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How often do you need to change the carbon on the EC5? They told me every 180,000 gallons, and it’s going to cost a little over $600 for new media with service call!

Let me guess, your system is better.

A red flag to me is someone who beats a product to death, yet won’t offer any alternatives. Thanks anyway for your opinion. Be it warranted or otherwise.

Been thinking of you in the past few months no video, but know you are busy, hope all is well and your new grandbaby. Our csi is working great. Dave and Shirley from Selma,. NC

What do you recommend?

I just purchased a Ec-5 recommissioned one. The salesman said oftentimes, these recommissioned ones are better than the new ones because they have all new parts within and have 2 sets of eyes. I was able to get it for $5,200 with 5 years of soaps/cleaning products. I live in Houston,TX. In your opinion, is a recommissioned one a good idea? I asked where do these "recommissioned" ones usually come from and he said typically a person that passes away or someone that stops making payments on their system. Wondering if that is really true? Also, for any house that already has corrosion of all the filth hard water makes in piping, does a water softener system really still have a significant effect on drinking water if it is still passing all that crap in the pipes? I had a water hardness level of an 8.

Very good info!

NIce video, agree with you that maintenance cost an arm and a leg.

Hello. Thanks for your video. I live in Edmonton, Canada and use Aquasana for about 10 years I think. Can't really complain as it was serving us fairly well at least removing chlorine. Now it got clogged over the course of time and needs a replacement, however looking at their website there's no more mentioning of their system removing anything but chlorine and chloramine as opposed of a few years back where there was a big range of supposedly filtered contaminantes. So now being confused I started to shop locally and been introduced to Fleck systems. Do you have any opinion on these? Thank you.

What average cost of an ec5 system

Thank you so much, this was very educational and thank you for the savings

Why do i get the feeling that his company doesn't or can't sell Aquasana but can sell Pelican or others? My red flag is a review or recommendation that is contradictory (the Aquasana can cost $2K or more but the Pelican which can cost $2500 is cheaper?), or factually wrong (Aquasana is not selling a salt-free water *softener,* they're selling a water *conditioner* and say they do not do anything to reduce water hardness or TDS). Also, my city/county (in Western NC about 2hrs from Charlotte) does not require a plumber or permits for a whole house water filter system. I don't know if I'm going to get an Aquasana or SpringWell or something else, but this review didn't provide any reliable or trustworthy information to help me make my decision.

I’ve had a whole house system for 5 yrs. We love it! No scale just crystal clear water! No problems with system

Thanks for the video. Good info! You mentioned that rain soft is in your top five for equipment. What are your other four in the top five? Or what is your opinion on EcoWater or Kinetico?

What is the best system then to get rid of the NASTY chlorine taste and feel in my water. We have city water in a small Texas town in a new built community and although hardness and pH level are OK, the chlorine taste has us looking for a whole house water filtration system that is affordable and efficient. Any help would be appreciated! Thanks

I had Aquasana whole house system for 3 years and everything this gentleman says is accurate. I was only surprised he did not speak of the extreme pressure lost as the carbon filters began to clog after 18-24 months. We were not able to run two faucets simultaneously. Aquasana is a complete waste of money.

You are a salesman and Aquasana is your competitor. Shocking that you don’t recommend their product 😂

You are misinformed.

Do you service Leland, NC?

If you are thinking about the rain soft water treatment system please reconsider. We got the system August 2022 for just under $10,000. We thought it would be a great investment. By February 2023, we had a potent sulfur smell coming from the faucets. If you know what rotten eggs smell like then you know what sulfur smells like. The company came and chlorinated the lines. By April the smell came back and they came and chlorinated the lines again. One month later in May the putrid smell returned, this time a manager came and chlorinated the lines. Initially they tried to blame my water heater but it was only the cold water that had the problem. They then said it was the water in my county because it requires chlorine because the water is bad and the system removes chlorine causing bacteria to grow. My question was why sell a system to residents in a county that the REQUIRES chlorine. In June the smell returned in one faucet and someone came and told us to change a line we changed it and the smell remained. Now October 2023 the smell has returned. Since the one year warranty is up I will be charged for them to come and service this system. Although this has been an ongoing unsolved problem for my family. Having gone through this process, I would not accept this system if it was offered free of charge. The company claims that the system filters out sulfur, this system CAUSED the rotten egg smell. My next door neighbor got the system after us in March and the SAME exact thing is happening to them right now. Please do your research there are other systems out there that do not cost this much and definitely do not cause these problems.

so i thought i had a decision made for ourselves as well our son's house before our plumbing on our new builds starts in 2 weeks but after seeing this i do not know for sure now. I was leaning toward the springwell system then the aquasana system now i am more confused.

I’m a Rainsoft manager from China grove! Live in Richmond, but I’m there every other week! Reach out let me buy you a drink!

Aquasuana whole house filtration systems have a warranty of 10 years or 1 million gallons filtered, whichever occurs first! Not sure where he gets 3 years from? Also, Aquasauna systems are cheap annually to maintain!

I have not only 1 Pro whole home aquasuana system, I have 2. I have one at my home and one at my office. I was so impressed with the 1st system I bought a second. Ive had both for over 5 years and have ZERO complaints. My plumber charged roughly $400 for complete install. This included installing a gallons meter so I can see exactly how many gallons of water has been filtered. I would purchase again! I believe this guy means well but I don't agree with his presentation.

Is the ec5 worth 10k?

We have a Rain Soft water filtration system for about 5 years now, we paid about $5500, but there was a class action lawsuit here in Florida and we got about $3500 back in the settlement.

This is a great option for my house in Mexico.

I do get the point of the UV being redundant on city water however there are stories where people have gotten fatally sick when city water plants had failures and organisms were able to grow in city water. It is a fairly cheap insurance policy!

Im in an apartment with access to the hot water tank. Is there any full system to accommodate me?

This might be just a multiple part question Do you have recommendations for filtration system for wells it seems you do mostly residential municipality water systems Do you service older systems? Are you just into retail sales of new ones? And the mistrust with water filtration companies and there are a lot of them. We truly don't know who to trust We hear different stories trying to solve the same problems So honestly most of the time we don't know which way to turn to resolve water purification issues

I love your videos because I get to see your handsome face. Sorry your Aunt loves you! So please keep making them. Hope someone has questions for you

Any additional info we'll specific?

Thank you! I just bought an ec5. I'm on a well. I'm very excited 🎉

What water system does you like

This is a great video. Thanks for posting. We have a Rainsoft Gold system that we purchased in 2004. This system has been installed in three different homes. When we installed our system in our new home in 2016, our dealer replaced the resin. Lately, we started getting letters from my water company our water usage indicated we had a leak. I thought it was my irrigation system, but it turns out that our Rainsoft system was constantly running to drain, similar to others that have posted here. I put my system in bypass and called my dealer. They had a technician come out and the technician indicated that more than likely our electronics were malfunctioning and he suggested that we replace our system. He offered us a deal to upgrade our system to a EC5 for around $3400. If we purchase a carbon tank, that is an additional $890 (not sure of the value due to needing a carbon change every other year for $300). The technician indicated that they no longer sell or recommend EC4 units, due to issues they have had in maintaining these systems. Since our unit is 19 years old, we are considering upgrading our system. If I could get a EC4 head for the price another user indicated their dealer charged, is that a better option than a full upgrade? We would appreciate your thoughts? Thanks in advance.

Longer videos are better. When it comes to water information more is better.

In 2007 we had the EC4 installed. We are on a shallow well fairly hard water. The original installer removed my 2 sediment filters and told us it would void the warranty. About 5 years later when servicing the unit they said the resin bed was filled with sediment. Yeah big surprise. So we added a 25 micro paper filter and the resin bed was replaced under warranty. Now the unit is 16 years old, the valve is sticking and needs to be serviced, the salt tank is full of water, the resin bed seems to degraded, and the control module sometimes flickers, kinda like it wants to fail. So should i repair or replace it??

Home Depot sells it, so the manufacturer is removed from the equation.

I was quoted $8,500 for the EC5 QRS water filtration system along with the reverse osmosis. Is this overpriced or about average?

Would rather go for a more conventional backwashing filter

Thank you for the thorough explanation! I have a quick question. We have very hard water in our house and there are white sediment every time we use tab water. Would you recommend investing our money on installing a system that descale and condition the water using salt and an ion exchange system (Puronics Defender) or buy a salt-less system like Halo 5?

What does csi stand for? And how much is it ? I wk wh but they want 75-8500 losing customer in ft laud

I have psoriasis that became worse when I was showering daily. I stopped showering for about a month and is almost completely gone! Doctors want to blame it on your body and that you should take medication for life, when in reality is that the body is doing what its supposed to. Your oil protection on your skin is destroyed by the hard water, so psoriasis occurs as a way to protect you from it. When you use medication and prevent your body from forming plaques, the hard chemicals enter into your muscles and a skin condition turns into something terribly wrong called psoriatic arthritis. My uncle had it, he couldn't move his hands, his whole body was red and inflamed. He died at 53 from gut complications (they flushed their intestines which made them twist). Big pharma is going to kill you 100% if you go their ways.

Congrats on the grand baby!

You must have been upset with this company.

I totally liked your explanation about the water softeners and demerits about aquasana... 50% discount could be a red flag, but usually they up the prices and offer the discount. While 50% discount is a red flag, most of the other water softener and your recommended product websites don't really put the prices on their website so they don't know what their worth is or they are not transparent about it?

Hi Joey, great info thank you for your videos. Do you sell or have customers in California? 😂. We’re actually in the market for a filtration system, and we have an appointment with rain soft to come test our water and do their whole demonstration in a few days.

1. Water hardness is the mineral saturation in the water. Filtering out the Calcium and magnesium will soften the water without having to add salt that clumps with those minerals to make them settle out of the water easier. 2. Paper doesn't discolor in water... The collection of rust which is very common in water systems builds up due to collection in the filter... If you place a white piece of paper in filtered water it will not "Discolor"...

So to summarize your gripes with this system: (1) there are redundant components to the filtration system (e.g., UV light, extra filtration stages), (2) you can’t backwash the filter, and (3) the tanks are disposable. Regarding UV, fine just don’t purchase that add-on if you don’t need it. Regarding the no backwash… would be nice to be able to backwash the main filter but the pre and post filters are cheap and easily replaceable so backwashing isn’t necessary with this system. The fact that the tanks (i.e., main filter and softener) are disposable is actually a plus in my mind - quick and easy system maintenance… and they are supposed to last 10 years and 6 years respectively (not 3-5 years as you mention here) sooo not seeing any issues here. To each their own though!

Going on 3 years with the Aquasana System with all of the bells and whistles. Absolutely love it and can now drink the water and it tastes good! I change the pre-filter every month and the post-filter every three months. While it may not be the best system for everyone, it works perfectly on my well water system.