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McClelland Media Prints
Приєднався 22 гру 2021
Epson ET-8550 | Paper Jam with No Paper | Phantom Paper Jam
I had a “phantom paper jam” issue. The ET-8550 kept throwing a paper jam error with no paper inside. My solution was found in a tiny mis-aligned gear. Thanks to ua-cam.com/users/KeithCooper for all his great videos they helped in finding the solution!
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Amazing, thank you so much for making this quick video! I was in the middle of a big batch print for a time sensitive project and heard a pretty loud snap noise mid print, then my printer proceeded to get stuck in phantom paper jam mode. I checked the gear mentioned here and that's exactly what my problem was. Mine had slipped quite a ways off but was still on the rod thankfully. I just gave it a good firm push and was able to get it back in line and paper jam was fixed. Thanks!
AGRADECENDO AO AMIGO, FUNCIONOU NA MINHA L8180 - NÃO PUXAVA O PAPEL E DAVA TAMBEM AVISO DE PAPEL PRESO, MESMO NÃO TENDO NADA. FOI SOMENTE COLOCAR A ENGRENAGEM PRA ESQUERDA E VOLTOU A PUXAR O PAPEL. MUITO OBRIGADO DO BRASIL 2024.
I'm going to try this because my daughter pit a sharpie marker in my printer in the print head area and I turned the printer on without knowing!!!!😭 I have to try and see if this works because I don't want to buy a whole new printer and I have an order to fill. Always at the worst possible time.
how do I get to that piece ?
please help
How did you pop it back in place😅 i feel crazy asking this lol
Man his voice is pure vocal fry.
Any other suggestions the gear is aligned..it will print results from the printer head cleaning but when I try to print on dtf film it jams and I was getting a code 000144😢
Awesome! Worked like a charm for me
Fantastic, that worked! Thank you so much.
hey thanks for making this video for the Epson 8550! I ran into the same problem and didn't know what to do since there was no paper jammed in any of the feeders. I called Epson customer service and what they wanted to do was replace my printer, well they wanted me to email them a photo of my serial # and photo's of the cables underneath by the printer cartridge.... they took for ever to reply so I ended up calling after a day. they told me that they did not received the photos. ugh. anyways I started googling on how to paper jam and found this video and thank god it worked! it's happened a few times again but this trick here works well every time. I wish it didn't happen at all but I guess it does when printing with sublimation paper. not sure. thank you again.
I don't see what i must do
Has anyone had error 000025 paper jam? I can't seem to figure this out and it's not the wheels being off, mine are aligned pretty good.
In my personal experience, this was the issue for this error. There are three paper feeds for this printer. One in the front, one through the top, and one from the rear (have to remove back cover). In my case, I was printing 11x14 from the top. But on one of the prints, the paper feed accidentally sucked some 8.5x11 paper that was in the bottom tray for the front feed at the same time that it was feeding paper from the top. This caused the 8.5x11 paper to jam in the mechanism and block the 11x14 paper from feeding down. I now remove all paper from the front feeder tray to avoid this issue when printing from the top. Depending on how bad the jam is, it may be fixed one of two ways. First, simply remove all paper from the top feed, turn off the printer, then turn it on. Sometimes it will push the jammed paper out from the front. Second (if the first method didn’t work), I remove the back plate from the printer and look for the jammed paper. Once found, I remove it as carefully as possible. Of course, if the paper is able to be removed from the top by lifting the top lid, I will usually do that as it is easier. After everything is fixed, I run an alignment and printer head test as it usually has resulted in some issues for one reason or another. Hope this helps.
I'm still having this error code 000025 as well and there isn't any paper jam at all. I can't figure out why it's a phantom jam going on. I converted this printer for dtf with removing the rollers, I installed a ciss system as well. Frustrated but determined to resolve this. Going to keep researching on UA-cam in hopes of someone to help with this problem. I'm unable to proceed in the printing process! HELP! Any suggestion is appreciated!!!
I hate this printer it's a 800.00 paper weight it sucks
I repair it a few hours ago after disassemble the device 6 times... The first time I found a torn paper that was 2x2cm from last year (I recognize the document). Then a scan error appeared, I disassemble again and failed but that allows me to understand how to disassemble the upper part of the device entirely. My problem was that my paper can't slide so the last time, I disassemble the whole thing and I really check all the little hole where the paper should slide and I found my bunny's pellet (3mm) in the middle hole... I took it with a barbecue stick with a double sided adhesive paper at the end. I used "Kevin at bch" channel with the video named "100016 scanner error" (there are 2 videos I watched both of them). If you don't have warranty like me anymore, I truly recommend to try this. And make a camera record while you disassemble so that you know the place of every piece. I recommend to be with someone to help because I couldn't do it on my own. I hope this will help !
I repair it a few hours ago after disassemble the device 6 times... The first time I found a torn paper that was 2x2cm from last year (I recognize the document). Then a scan error appeared, I disassemble again and failed but that allows me to understand how to disassemble the upper part of the device entirely. My problem was that my paper can't slide so the last time, I disassemble the whole thing and I really check all the little hole where the paper should slide and I found my bunny's pellet (3mm) in the middle hole... I took it with a barbecue stick with a double sided adhesive paper at the end. I used "Kevin at bch" channel with the video named "100016 scanner error" (there are 2 videos I watched both of them). If you don't have warranty like me anymore, I truly recommend to try this. And make a camera record while you disassemble so that you know the place of every piece. I recommend to be with someone to help because I couldn't do it on my own. I hope this will help !
My printhead will not move and it is giving me a paper jam code
apparently the newer ones dont have this set up with the gears, must of improved it
this didnt work for me also but i did notice my ink source is up and its not letting my print head go all the way over to the right... what can i do?
Hello. I have a problem with the Epson ET 2814 printer. At the same time, 4 lights flash, namely the power button, the lower wifi light and both ink and paper lights. Thank you for your help.
I was almost in tears as I have a big product and that did the trick, thank you so very much.
No problem at all. Happy to hear this helped!
You have saved me from a breakdown, thank you so much!
Happy to help! :-)
Your amazing!!! Thank you for this. I was going to go crazy.
Happy to help!
My Hero!!!!
Haha, thank you. I’m just happy this could help!
This fix my printer right up in my case I have a ET 5800 but the insides look the same the gear was already pressed in the proper position so I pushed it out to where the air is and then pushed it back into place and now it's working thank you so much I had already put this thing up for sale because I was heartbroken about it not working and I couldn't figure out why thank you so much.
Does the other side need to be the same way?
I literally flipped my printer over start taking school is out and don’t know how to put it back together
This saved me! Thank you so much! I almost thought I had to buy a new printer. It worked right after I didn't this.
Happy this helped!
Thank you x 💯
You are very welcome!
This looked promising, but this gear is not misaligned on mine. But still always getting a paper jam with no paper anywhere in the printer. Anyone else have other solutions?
I might suggest double checking. That back gear has two “levels” on it. The wider part on the left of the back gear is the one that the front gear needs to align with. Other than that, I’ve had even the smallest pieces of paper jam the mechanisms. I usually fish around with a flashlight to check for tiny bits of paper that may have made their way through that back feed for the paper.
Kind of a random question - but can you safely turn the printer upside down and "shake it"? I think there's a small chance something fell into the printer while it was open (literally a nut). I can't see anything in there but maybe it's stuck down inside, and turning it upside down seems like it would at least rule it out. But seems questionable with the inks.
@@cutups I dropped a Philips head screw driver bit inside one time when I was fixing something above the printer. Lesson learned to always keep the lid shut, lol. I used a magnetized tool to retrieve it. Took hours to fish it out though. If it is a nut (food) I’d advise a flashlight and long tweezers. Popping open the very back for feeding flat sheets horizontally will give quite a bit more view to the innards of the printer. That’s what I did. Doesn’t give the best angle for retrieval, but it does give a good view to see when fishing from the top. Personally, I wouldn’t advise turning it upside down. That has quite a bit of potential for damage with inks and such. Of course, I have to note that I have no idea if fishing around in the innards of the printer voids any warranties. But personally, I’m the type to fix it myself anyway 🤷♂️
Maybe a silly question, but should it look like yours does in the video? I'm dealing with the same issue and can't seem to find any fix.
same here
ANOTHER FIX: Minr was one of those white plastic guides to the left of your gear (travel all the way to the left), was pulled up. It probably happened when I moved the heads over to flush one of them out. I just pushed it back down and it clicked in place. No more error. Thank you all!
I try that but it didn’t work it still say paper jam error code 000025
Possibly something jammed in the mechanism. The top feed for paper is pretty susceptible to small objects dropping in. I’ve found a few other meaning for this error: MEANING="CR PID speed fall error" DESCRIPTION="- Main Board failure (Firmware failure) - Cartridge overload due to paper jam" The most common of course being the paper jam. If it were me, I’d try a firmware update and see if it fixes the issue. If not, and there absolutely are no jams, it sounds like a bigger issue.
Hey bud I have the same issue but my print head is covering the gear and it's locked in place. After a lot of homework I still can't figure out how to move it, any help? thank you!
The method that I use is this: 1) unplug the printer. 2) with the lid open and the print head visible, plug the printer back in. 3) after a few seconds, the print head will move to the far left. As soon as it is all the way to the left, unplug the printer again. Now you have access to the gear. I will note that occasionally (depending on your timing) the print head will stop on top of some of the gears on the left. When you plug the printer back in, those gears on the left may start grinding against the print head. If this happens, I usually do a print head cleaning and also make sure it is properly aligned.
Man this was it! I had tried so many things and wasted almost 5 hours trying all kinds of suggestions. Nothing worked. But your video was like the silver bullet. I push the gear in to the left and voila, it worked. Thanks a ton!
No problem! Happy to be of help.
Yess Thanku!!! It worked
You're welcome! Happy to be of help.
Does anyone know if this will work for an et2803?
My Epson 2400 is flashing all lights after a paper jam and I can't figure it out
Not familiar with that model I’m afraid.
Thank you very much!
You’re very welcome!
How do I get to that area?
Life saver. Forget calling Epson...or any corporation for that matter...UA-cam ftw
Does anyone know if this will work with ET 15000?
omg I've been wreaking my brains out since yesterday. Thank you!!
The same feeling I had when trying to figure out this problem. Happy to hear this could be of use to you!
I had to use your advice again today, 5 months after stumbling upon your wonderful video. This time to fix the "No paper in tray 2" error. Worked like a charm! So grateful!!
Great to hear that this could be of help! Thanks for your kind comment.
Wow that totally fixed it for me
Fantastic :-)
I just got a Et 8850 and removed the rollers to make it a dtf printer but now my printer says it’s jammed and it’s making a loud clinking sound. How do I fix it ?
In a nasty bit of unluckilness, that gear is covered by the printing cartridge! Any idea how to move that cartridge so I can access the gear? The printer can't make it past the Paper Jam error.
Over on Keith Cooper's page (link in the description), he has some instructions for how to get the print head to the side. It is not manually moveable (to my knowledge). The basic trick is to unplug the printer then plug it back in. A few seconds will pass and the print head will run to the left side of the printer. As soon as it reaches the left side, unplug the printer again. Now the print head is stuck on the left side and you can access the gears shown in the video. One important note: If you don't stop the print head when it is EXACTLY flush with the left side, the gears on the left side of the printer may begin grinding against the print head when you fire it up again. If this happens, it will most likely miss-align the print head. I most certainly run a print head alignment and cleaning from the Settings until everything is printing normal again.
@@mcclellandmediaprints Thanks for the reply, and yeah, Keith Cooper is an amazing resource for those of us with the 8550! Unfortunately that type of reset isn't working with me-- the print head only moves over a few inches upon startup, not all the way to the left. Alas, I'll keep trying!
@@tomelliott6412 Once the print head moves a little to the left, it should be unlocked. That is when you immediately unplug it. Then you gently attempt to push the print head assembly to the left.
This helped me alot! It wasnt the same error... I had all display's lights on (paper, ink and wifi) and there was no paper stuck! I had to move the header all the way to the left, and rotate that exact gear backwards until a plastic "trigger" pokes trough the metal frame all alone, then everything worked! (It was an epson xp series, 241 to be exact)
Yes, every Epson has its own little issues. I seem to recall hearing about this problem and fix for that model. Happy to hear that this helped in solving your issue.
I tried still saying same I checked everything but I don’t see anything…
Could be a lot of other problems then. I have addressed some other possible issues in other comments here that may be worth looking into.
WOW! That is a MANUFACTURING **DEFECT!!*** - Epson should have done better! Thanks for the repair/fix.
No problem. Happy this could help.
Thats it! Thankyou very much!
Fantastic. Happy this helped.
:( I tried this and it didn't work. It's lined up now and fixed the error when the printer turns on and immediately fires paper jam but now it won't print stating a paper is jammed but there is nothing in it. :(
An odd problem indeed. Here is my personal checklist for this. #1 check to make sure Cassette 1 is aligned properly. That cassette can be a real problem. It doesn't have a stop when pushing the Cassette inside. If it is even a millimeter too far inside or too far outside, nothing will work. #2 double check that the rear door of the printer is fully in place. If you have removed the back of the printer to try to clear a paper jam or have removed it to do manual feed prints, the back door may be slightly mis-aligned or loose. This has gears for the paper feed(s) that could cause this problem. #3 check to make sure a small piece of paper isn't loose inside the paper feed mechanism(s). I once had a little half inch square piece of paper that feel inside and jammed the whole printer. I could barely see it. Hopefully one of these may help.
If anyone could help me with this printer and this particular problem I would be ever so grateful. This is the second ecotank ET-8550 I've had after sending the first one back as I thought it was faulty. I simply CANNOT get the rollers to pick up paper from casette 2. It says paper out/load paper. I've tried everything, pushing the paper in to the casette as far as it will go, just loading one peice, loading it with 25 etc. The feeder will just not pick up the paper (it's just basic A4 plain paper). Surely two printers cannot be faulty with exactly the same problem??
I had this problem once. I have no idea if it is the same problem in your case, but here is what solved this problem for me. Directly above the Cassette 2 (on the front of the printer) is the Cassette that is marked "1". In my case, if this cassette is even SLIGHTLY pushed in too far, it will prevent paper feeding from any of the other cassettes. It is extremely easy to bump it in a millimeter or two when loading paper in cassette 2. The first time this happened to me was when I first got the printer. It appears that the cassette 1 was pushed all the way back as far as it would go. I couldn't even see that it existed. I just happened to notice it. I'd say double check that the cassette 1 tray is aligned perfectly.