The Refined Reseller
The Refined Reseller
  • 257
  • 524 318
What To Do If An eBay Buyer Says They Didn't Receive Their Item
So, you sold an item on eBay. Tracking shows it was delivered, but, the buyer claims they never received it. What should you do? In this video I tell you exactly how to handle the situation.
Переглядів: 11 343

Відео

How Smart Are Some eBay Sellers? Don't Make These Selling Mistakes!
Переглядів 6782 роки тому
In this video I go over some mistakes that eBay sellers made that you want to avoid making. Find out what those mistakes are. It will help make you a better eBay seller.
How to Negotiate at Garage Sales. 5 Essential Tips!
Переглядів 6632 роки тому
In this video I give you five essential tips you need to win at negotiating prices at garage sales. You must get the lowest possible price when paying for an item. This video shows you how to do it.
How Not To Do An eBay Auction! Expert eBay Seller Advice!
Переглядів 9 тис.2 роки тому
In this video I give an example of how not to do an eBay auction, then I give the best way to sell your items.
eBay versus Whatnot. What Platform Should You Sell On?
Переглядів 1,1 тис.2 роки тому
I've been sellling on eBay for 25 years. I just recently started selling on whatnot. In this video, I explain how I'm using whatnot to compliment selling on eBay. It's working great for me. You should sell on whatnot as well. Find out why. Here is a referral link that will quickly push through you application to sell on what not. Please note, I do get a referral fee. roarman thinks you'll be a ...
Doing This Will Get You Suspended From Selling on eBay!
Переглядів 6272 роки тому
In this video I go over some things that will get a seller banned from selling on eBay. Make sure you do not do these things.
eBay's Minimum Ad Rate for Promoted Listings Is Increasing From 1% to 2%!
Переглядів 5952 роки тому
Effective July 11, 2022 eBay will no longer be able to promote their listings at 1%. The minimum is going up to 2%. In this video I tell you what you need to do and what it means to you as an eBay seller.
How Much Do eBay Sellers Really Pay In Final Value Fees?
Переглядів 4422 роки тому
In this video, I break down exactly how much a buyer is charged in final value fees. It's probably more than you think. Check it out.
How to Ignite Your eBay Sales! Proven Method for Success!
Переглядів 5612 роки тому
Have your eBay sales fallen off of a cliff? If so, here's what to do about it. In this video I give advice on what to do and what not to do to get your eBay sales back on firm ground.
Incredibly Bad Mistakes Some eBay Sellers Have Made!
Переглядів 4512 роки тому
In this video I go for a ride with Chewbacca in the Millinium Falcon. During the ride, I go over mistakes some eBay sellers made. Make sure you don't make them.
Why So Few eBay Listing Page Views?
Переглядів 5 тис.2 роки тому
So, eBay sellers are reporting no, or very low listing page views. What's going on? In this video I explain why it's happening.
I Learned Something New About Listing an Item on eBay!
Переглядів 7372 роки тому
I've been selling on ebay for 25 years and just learned this. You may not know this. It will help make you a better ebay seller.
Why Do eBay Sellers Get So MAD at eBay?
Переглядів 3392 роки тому
Complain, Complain, complain! It seems, sometimes, that all eBay sellers do. Here are some complaints that buyers caused themselves. Check it out.
eBay Launches Trading Card Authentication by PSA!
Переглядів 1172 роки тому
Trading cards valued at more than $2000 are no being authenticated by PSA. Found out more in this video.
How to Best List Men's Shirts! eBay Tutorial!
Переглядів 4072 роки тому
In this video I give advice on the best way to list a men's shirt for sale on eBay. It will help you to be the best eBay seller you can possibly be.
Should eBay Sellers Do BEST OFFER on Buy It Now Items?
Переглядів 1 тис.2 роки тому
Should eBay Sellers Do BEST OFFER on Buy It Now Items?
Learn From These eBay Seller Mistakes! Valuable Video for eBay Sellers!
Переглядів 5932 роки тому
Learn From These eBay Seller Mistakes! Valuable Video for eBay Sellers!
Reseller Question Answered. Scanning Items Indiscreetly. To Do or Not To Do?
Переглядів 5112 роки тому
Reseller Question Answered. Scanning Items Indiscreetly. To Do or Not To Do?
How To Best Handle Low Ball Offers on eBay!
Переглядів 3,1 тис.2 роки тому
How To Best Handle Low Ball Offers on eBay!
Don't Make These eBay Seller Mistakes!
Переглядів 1,2 тис.2 роки тому
Don't Make These eBay Seller Mistakes!
USPS Rate Increase Coming April 3, 2022 eBay
Переглядів 8222 роки тому
USPS Rate Increase Coming April 3, 2022 eBay
I Got eBay to REMOVE Two Negative Feedbacks! How Did I Do It?
Переглядів 2662 роки тому
I Got eBay to REMOVE Two Negative Feedbacks! How Did I Do It?
Dumb eBay Seller Mistakes! WATCH OUT!
Переглядів 5542 роки тому
Dumb eBay Seller Mistakes! WATCH OUT!
Bad Advice for eBay Sellers. Just Don't Do It! Be Aware!
Переглядів 4302 роки тому
Bad Advice for eBay Sellers. Just Don't Do It! Be Aware!
Stupid eBay Seller Mistakes All eBay Sellers Should Avoid
Переглядів 6502 роки тому
Stupid eBay Seller Mistakes All eBay Sellers Should Avoid
The Fee on Selling a PROMOTED Listing on eBay is Going Up!
Переглядів 3412 роки тому
The Fee on Selling a PROMOTED Listing on eBay is Going Up!
10 Things eBay Sellers Should NOT Do!
Переглядів 7512 роки тому
10 Things eBay Sellers Should NOT Do!
eBay Final Value Fees Increasing for Below Standard Sellers!
Переглядів 3762 роки тому
eBay Final Value Fees Increasing for Below Standard Sellers!
10 Dumb Things Some eBay Sellers Do!
Переглядів 5942 роки тому
10 Dumb Things Some eBay Sellers Do!
10 Things All eBay Seller Should Know! It's Not Rocket Science!
Переглядів 8952 роки тому
10 Things All eBay Seller Should Know! It's Not Rocket Science!

КОМЕНТАРІ

  • @laurav8392
    @laurav8392 8 годин тому

    It worked! THANK YOU SO MUCH! I hope it doesn’t come back on, but if it does, I know what to do!!

  • @joshualuissaldivar8069
    @joshualuissaldivar8069 9 годин тому

    Great , thx for sharing

  • @CeylonCityProducts
    @CeylonCityProducts 6 днів тому

    interesting video. Thank you

  • @franka4442
    @franka4442 11 днів тому

    Clearly I can see the dodge using 4x4 but he's lied 😅😅😅😅

  • @sochettramin3104
    @sochettramin3104 12 днів тому

    It works but will be back again in two to three days

  • @AntonioMarie-xe5bs
    @AntonioMarie-xe5bs 14 днів тому

    Hi, saw this video, and learned about the seller hub. All 15 of my auctions don't "qualify" for offers. Why? I have two with send me an offer, still not qualified to send offers. Stumped! Please help.

  • @gigir6761
    @gigir6761 14 днів тому

    Saying full stop did not change a thing or fix the problem.

  • @lisaharmon5775
    @lisaharmon5775 16 днів тому

    thank you so much i was lost

  • @victorpleitez1273
    @victorpleitez1273 16 днів тому

    👍👍👍👍👍👍

  • @OPCollecting
    @OPCollecting 19 днів тому

    I just had a buyer say that the item was not new when it was factory sealed. I never opened it so I know it was not opened.

  • @mihalyfreeman5928
    @mihalyfreeman5928 19 днів тому

    HEY dude you know nothing about individual seller cause they did not describe their BIZ MODEL. So for you to say you make less or its a bad idea is ridiculous. Whats your BIZ MODEL? Based on that and that alone is what determines your success. Also, if you run an event on every item 10% off 20 % off etc. there is ABSOLUTELY no reason to have best offers on. Period!

  • @TammieUnger-rm5ey
    @TammieUnger-rm5ey 23 дні тому

    Thank you. Lessened my frustration to know you dealt with the issue too. Mine just started today. Didn't work as your video but this did. You can share it. Still not putting all spoken words right but better. For Samsung Galexy Android go to settings (gear icon)> General Management [subtitles: language and keyboard, date and time]> Samsung keyboard settings > voice input > (then select) GOOGLE VOICE TYPING and hopefully it works for you too. Hope this helps someone..🎉😊 Thank you for your video it cooled my mounting frustration 🫤 😊😊😊😊

  • @NateGreen-ps4ue
    @NateGreen-ps4ue 24 дні тому

    Good video 👍

  • @shutup0011
    @shutup0011 26 днів тому

    What percentage of people on eBay don't get paid?im new

  • @sonnysabandal4040
    @sonnysabandal4040 27 днів тому

    thank you very much God bless

  • @sam.tiffneysimson9760
    @sam.tiffneysimson9760 Місяць тому

    Totally worked! Thx!

  • @jodencro
    @jodencro Місяць тому

    This does not work on an Android 14 software. A14 Galaxy.

  • @YTal5525
    @YTal5525 Місяць тому

    All that in manual entry? There has to be a better way with an eBay export.

  • @doodahdavesrecords4319
    @doodahdavesrecords4319 Місяць тому

    How much do u charge for shipping and what do you use UsPs or ups? Or fed ex?

  • @dieselboats7886
    @dieselboats7886 Місяць тому

    Hey! That was very helpful! Thanks!

  • @cashway0420
    @cashway0420 Місяць тому

    how much did you pay for the 1800 cd's and 200 records?

  • @sayeed568
    @sayeed568 Місяць тому

    Thank you so much. It worked for me. Glad I didn't go to a mechanic and get ripped off.

  • @j.johnson5217
    @j.johnson5217 Місяць тому

    This worked on my galaxy a35 but how do i insert a comma or question mark without it inserting the word comma or question mark? It did work fine for adding period to tho. Note my old Lg stylo 5 had no issues inserting a period, question mark or comma. I guess they built a better smart phone

  • @MacMashPotato
    @MacMashPotato Місяць тому

    I have this issue, on top of that, the buyers sent me pictures of it after they received it. So i have proof they received the item.

  • @Coleifyy
    @Coleifyy Місяць тому

    This video did not need to be 5 minutes long m, so annoying

  • @billennis3454
    @billennis3454 Місяць тому

    Since ebay now has automatic bidding I will be reducing my auctions buying by about 90%. I am going in the direction of buy it now items. Auctions take to much time and then the automatic winner can refuse to pay. That has happened to me lately. My time has value to me.

  • @peterc.876
    @peterc.876 2 місяці тому

    What if I wanna end the sentence with a question mark question mark

  • @tiowe4860
    @tiowe4860 2 місяці тому

    didn't work

  • @elfverine2162
    @elfverine2162 2 місяці тому

    I’m currently experiencing this situation as a seller. I have yet call eBay, I do that next. My situation is I have hold on my account for “item not delivered”. But I have delivery confirmation. / I was concerned right away when I sold item to the buyer. This buyer had a brand new account less than 30days old. 0 feedback and today they still have 0 feedback on their account . This knew could be trouble for item costing less than $20, that I only making $3 on. They filed this complaint on me 10 days after item was delivered and left me negative feed back. If the buyer wants their money back, offer 30 day free returns. This case is still pending. (eBay use have a feature for setting the minimum buyers rating you are willing to sell to, they need to bring this feature back. It had options too not sell to anybody with a 1 or 0 feedback.)

    • @elfverine2162
      @elfverine2162 2 місяці тому

      I don’t leave feedback for buyers until they receive their Item and leave me positive feedback. I was told this help you fight negative feedback.

  • @ponketon
    @ponketon 2 місяці тому

    This just happened to me, Tracking shows arrived but the buyer stated never received the item.

  • @Catskicksnthreads
    @Catskicksnthreads 2 місяці тому

    Thank you for making this video, great explanation!

  • @internuts11
    @internuts11 2 місяці тому

    So I just fixed it. Another commenter had mentioned turning off Samsung engine for the voice to text and using the Google engine. This works although now the microphone goes off really quickly

  • @internuts11
    @internuts11 2 місяці тому

    No, now it puts a punctuation and the words full stop.... it's worse

  • @2000SkyView
    @2000SkyView 2 місяці тому

    how do you get to the seller hub?

  • @Cyber_Cowboy
    @Cyber_Cowboy 2 місяці тому

    I am trying this out full stop nope. I guess it doesn't work period shit

  • @mzrubia
    @mzrubia 3 місяці тому

    What is the problem period I don't get the issue comma it's not working for me as you can tell in this message question mark

  • @mzrubia
    @mzrubia 3 місяці тому

    This is not working for me any other ideas?

  • @whatsthatguydoing
    @whatsthatguydoing 3 місяці тому

    Can you add tracking without purchasing the shitty..woops I mean shipping label? That's all I want to know, because I never put tracking on my items, they are all usually under $20.

  • @mzrubia
    @mzrubia 3 місяці тому

    What about question marks?

  • @HollywoodConnection-jast
    @HollywoodConnection-jast 3 місяці тому

    There's a lot deeper and sinister things going behind the scenes here... A lot of times these non-paying buyers snipe the auction at last second using a burner account. Like 4 feedbacks or less. They do this to prevent or delay your item selling so that their exact same item can have a chance to sell for a higher price. In other words, they kill their competition and it really sucks. It sucks because eBay wont let you re-list your item to try again for 5, count 'em, 5 days ! Your non-paying sniper then has a chance to sell their competing item for a much higher price. They know you can't re-list....Perhaps we can re-list and let the other (unpaid) item just clock out over time and then end it. But then Ebay charges a FVF anyway if we dont re-list. An example of this is autograph (signed) photo of a celebrity. A celeb signs 20 -30 maybe 100 items. Everyone tries to sell them at once for a wide range of prices. The ones who want to sell their autograph item for ridiculous high prices will snipe and buy all the eBay auctions that are being sold for the lowest prices with burner eBay accounts. It's a real problem.

  • @rudytrudedoglife
    @rudytrudedoglife 3 місяці тому

    Hello what do I do if a "power buyer" messages me everyday demanding I leave him feedback on a purchase he made from me? Literally everyday I get a message from him, saying I don't see my feedback? Advice?

  • @gordonolson1904
    @gordonolson1904 3 місяці тому

    So what about other punctuation issues? I also get the same problem when I say ? and !. How do you fix that?

  • @1Deep43VA
    @1Deep43VA 3 місяці тому

    Mines a little more unique. At first he contacted me and told me that he didn’t receive anything despite it saying it was delivered. Then he opened a dispute and took a picture of an empty envelope with the shipping label I printed out shoddily taped onto an envelope and I noticed the little red letters “Received Without Contents”. 1.) I shipped a BOX with a 9 lb omnibus inside of it. Shouldn’t USPS have weighed it before shipping it that way I have proof? There’s definitely video of me shipping the box. 2.) I also bought tape and taped said box in front of the woman and she asked me if there was a book inside because I was shipping with Media Mail. I don’t feel like she’d ask me that if I mailed an empty envelope. 3.) Who stamped that “Received Without Contents”? If USPS stamped that and still gave it to him, shouldn’t that be on them? I really feel like he’s lying and just ripped off the shipping label and taped it onto a used envelope. Do you think eBay will see through this?

  • @justinneilsonn2665
    @justinneilsonn2665 3 місяці тому

    How do you decide whether to do auction or bin? Also, how do you decide what amount to start the auction at.. Thank you very much.

  • @nickcancellieri435
    @nickcancellieri435 3 місяці тому

    How does this work for eBay standard envelope? There is no actual USPS tracking number that I can find as the seller.

  • @ambrooks5
    @ambrooks5 3 місяці тому

    I wish that worked on mine. Of course it didn’t 😑

  • @NevadaLamb
    @NevadaLamb 3 місяці тому

    I’m currently going through this. I’ve been on eBay since 2003 and never have encountered this. Wish I sent the message you suggested, but I’m so worried about negative feedback that I gave them the “I’m here to help” tone. Told them I reached out to the post office. Tomorrow or so I’ll tell them to look into it! Lol

    • @nickcancellieri435
      @nickcancellieri435 3 місяці тому

      I’m in the same situation. How did it go? This is the first time I’ve had a buyer claim they didn’t receive a card (eBay standard envelope). It shows delivered on eBay but I can’t find an actual USPS tracking number.

    • @NevadaLamb
      @NevadaLamb 3 місяці тому

      @@nickcancellieri435 no update. I forgot to reply to them the next day and am waiting for them to either forget about it or escalate to eBay. I think at this point it’s better that than respond and remind them of the issue. Not the best way to handle it, but if they don’t push the issue I’m not going to.

  • @AbandonedNorthJersey
    @AbandonedNorthJersey 3 місяці тому

    Also it's not marked with a title because the cover is missing so I didn't know it was the book of Mormon and the signature is hard to read

  • @AbandonedNorthJersey
    @AbandonedNorthJersey 3 місяці тому

    Hi I placed an item on eBay for a friend as a auction and listed it for $149.99 and received a offer of $750 . I gladly accept it and inform the owners of the item thinking that they would be happy . Now they are angry and threatening to sue me and are demanding that I return the item as they paid far more and knew that at auction it would sell for around $ 8000.00 as it was a signed copy of the book of Mormon that was signed by Brigham Young and numbered as only 50 copies made . I have confirmed that by contacting the Mormon church and they would easily offer 10,000 dollars . The owner is elderly and cannot walk or operate a computer so I am scared. It's in bad shape and I was not told it was priceless I would like to cancel it and just give it back to her, she's a patient of my sister who is a home health aide.Can I cancel the sale ?

  • @vincfield8282
    @vincfield8282 3 місяці тому

    Tundra's payload sucks