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Bigin by Zoho CRM
India
Приєднався 19 тра 2020
Bigin is a pipeline-centric #CRM built and priced for small businesses with big dreams. Whether you're ready to move beyond spreadsheets or simply replace legacy sales tools, we are here to help you get started.
Masterclass #6 | Bigin x Zoho Flow Intgeration
Masterclass #6 | Bigin x Zoho Flow Intgeration
Переглядів: 150
Відео
FGrade, a leading tech company saw a 30% year-over-year revenue boost after implementing Bigin.
Переглядів 88День тому
Learn how Bigin’s features-like WhatsApp integration, automations, and mobile functionality-helped FGrade streamline operations, save employees 40% of their time, and scale their business. Find out why Phanindra, the founder of FGrade, credits Bigin for their rapid growth! Read the entire case study here: www.bigin.com/customers/fgarde.html
ACF Events uses Bigin across multiple departments to create unforgettable events double its revenue.
Переглядів 17414 днів тому
ACF Events is a corporate events business based in Bristol, UK. Its team of expert planners handle the end-to-end delivery of exciting and engaging events such as team building days, festive parties, funfairs, and more. Watch this case study to discover how Bigin by Zoho has had transformative benefits for every team at ACF Events, hearing first-hand from from its colleagues in marketing, sales...
#HelloBigin | Episode 9 | Phone Integration
Переглядів 22614 днів тому
Here's a fun fact: You can make calls from your #Bigin account. We are back with a new episode to help you make the most of your #CRM experience. Watch the video to explore Bigin's #telephony feature that lets you make calls to customers and prospects and further streamline your daily workflow. Got more questions? Send your emails on support@bigin.com About Bigin Bigin is the easiest CRM to man...
Bigin Explainer: Bigin x Zoho Projects Integration
Переглядів 33514 днів тому
Introducing Bigin's integration with Zoho Projects, that will help you efficiently manage all your clients and their projects from the same place! Acquire more projects, track every task, phase, and issue linked with them, and monitor your progress with the comprehensive dashboard. Check out our comprehensive help doc to get in-depth guidance on how you can enable and use this integration: help...
Autumn Updates | Bigin by #Zoho CRM
Переглядів 24221 день тому
The Four Seasons of #Bigin is back with the autumn updates. Come, let us see how these can take your workflow to the next level. You will be able to: - Sync data with ease using the Bigin-Salesforce Extension - Report issues easily with the Record Screen option - Instantly find data on the Bigin mobile app - Identify Bigin contacts with iOS’s new Caller ID Guess what? That's just half of the up...
Indian Chess Grandmaster Priyadharshan Kannappan plans his digital transformation moves with Bigin
Переглядів 485Місяць тому
From checkmates to managing checklists, join Indian Chess Grandmaster Priyadharshan Kannappan as he shares his inspiring journey from winning international chess medals for India to starting Chess Gaja, an online chess academy. Learn how Bigin became a game-changer helping them manage students and coaches from all around the world and respond to queries from parents and students in a timely fas...
Adding a WhatsApp chat button to your website | Bigin by Zoho CRM
Переглядів 350Місяць тому
Unlock the power of instant communication on your website with a WhatsApp chat button! Transform visitors into valuable leads by offering real-time support and personalized guidance. This video shows you how to: -Seamlessly integrate WhatsApp chat into your site -Provide lightning-fast customer service -Convert browsers into buyers through direct conversations -Connect your chat system to a CRM...
#HelloBigin | Episode 8 | Team Pipelines
Переглядів 352Місяць тому
Who says #CRM is only for sales? In this episode, our support team will discuss #Bigin's team #pipelines. Learn how, along with sales, Bigin helps manage other business operations like marketing and customer support. Keep watching to know more! If you have any more questions, write to us on support@bigin.com. About Bigin Bigin is the easiest CRM to manage your customers and it is all you need t...
#HelloBigin | Episode 7 | Email Integration
Переглядів 425Місяць тому
#HelloBigin | Episode 7 | Email Integration
#HelloBigin | Episode 5 | Customization
Переглядів 6402 місяці тому
#HelloBigin | Episode 5 | Customization
All you need to know about Bigin | A quick five-minute guide
Переглядів 1,3 тис.2 місяці тому
All you need to know about Bigin | A quick five-minute guide
#HelloBigin | Episode 2 | User Management
Переглядів 6133 місяці тому
#HelloBigin | Episode 2 | User Management
L&T-Cloudfiniti streamlines sales operations with Bigin: Moving beyond spreadsheets for success
Переглядів 2663 місяці тому
L&T-Cloudfiniti streamlines sales operations with Bigin: Moving beyond spreadsheets for success
Bigin Masterclass #7 | Business automation made easy!
Переглядів 7693 місяці тому
Bigin Masterclass #7 | Business automation made easy!
#HelloBigin | Episode 1 | How to import data into Bigin?
Переглядів 9513 місяці тому
#HelloBigin | Episode 1 | How to import data into Bigin?
Bigin Explainer: Introducing Formula Fields
Переглядів 1,3 тис.4 місяці тому
Bigin Explainer: Introducing Formula Fields
Feature Spotlight: Dashboards | Bigin by ZohoCRM
Переглядів 8054 місяці тому
Feature Spotlight: Dashboards | Bigin by ZohoCRM
Discover how Runtime HRMS decreased their turnaround time in support and sales by 30% with Bigin
Переглядів 3596 місяців тому
Discover how Runtime HRMS decreased their turnaround time in support and sales by 30% with Bigin
20% more Deals Closed! Tulsea transforms sales with Bigin
Переглядів 3896 місяців тому
20% more Deals Closed! Tulsea transforms sales with Bigin
The Easiest CRM Ever | Bigin by Zoho CRM
Переглядів 821 тис.6 місяців тому
The Easiest CRM Ever | Bigin by Zoho CRM
Feature Spotlight: Built-in Telephony | Bigin by Zoho CRM
Переглядів 2,2 тис.7 місяців тому
Feature Spotlight: Built-in Telephony | Bigin by Zoho CRM
Bigin, the CRM choice for every entrepreneur - just like Bob the baker!
Переглядів 4317 місяців тому
Bigin, the CRM choice for every entrepreneur - just like Bob the baker!
Bigin Masterclass #5 | Deep dive into email communication
Переглядів 1,5 тис.7 місяців тому
Bigin Masterclass #5 | Deep dive into email communication
Waste one,waste of money ..suffering a lot
Nice presentation
Such a D grade app and service, I have purchased two user ID , the service team is worst
Can we do inbound and outbound calls on the same bigin?
Hey there! Yes, most definitely. You can make and receive calls all within Bigin with our built-in telephony feature. You can read more about it here: www.bigin.com/features/built-in-cloud-telephony.html And if you have more questions for us, we're just an email away! :) 📨 support@bigin.com
I am an insurance advisor and I use Bigin to manage my client's data. I receive numerous emails from the insurance company regarding different clients. I can identify which client each email belongs to, and I want the flexibility to manually attach these emails to the correct client contact in Bigin. Currently, the emails from the insurance company seem to automatically attach to the company's contact instead of allowing me to assign them to the appropriate client. I want to manage this process manually so that I can correctly attach each email to the respective client's contact record. Is there a way to customize this in Bigin? Please advise on how I can manually manage and attach emails to different client contacts. Thank you!
Hey there! Thanks for reaching out to us. Unfortunately, associating your mail with contact isn't doable within Bigin. You'll be able to view contact mails from IMAP in contact Email RL. Also, do confirm if you're referring to linking and unlinking of mail feature, because this is available only in the Pipeline module. We'd love to get a clearer understanding on your query to help you. Kindly write to us at support@bigin.com and our team will assist you with a solution or workaround!
India telephone confit.
Hey there! Thanks for reaching out to us. We'd love to get a deeper understanding of your query. Kindly reach out to us at support@bigin.com and our team will assist you.
Can both Bigin and Zoho CRM integrate with Projects (and other Zoho apps so that if I am working in office I can use Zoho CRM but when I am on the go use Bigin? Will they automatically reflect work done in one app (CRM or Begin) and update the other app and will they update Projects or another integrated app and have the work reflected in CRM and Bigin?
Hey there! Thanks for reaching out to us. Hope you find the below solution helpful! Bigin's integration with Zoho CRM involves syncing the following modules: 1. Contacts 2. Companies 3. Pipeline Records 4. Products 5. Activities (Tasks, Events, Calls) 6. Notes Any changes made to records in these modules, if configured, will be synced across both services based on the field mapping configuration. On the other hand, Projects integration allows for the creation and association of projects with Bigin modules like Pipeline Records, Contacts, and Accounts. Any changes made to a project from Bigin such as project details and its tasks, phases & issue will be reflected in ZohoCRM, even if Bigin and ZohoCRM are not integrated. For other Zoho integrations, it varies depending on the specific integration. However, please note that the Bigin Mobile App currently does not support Projects (Creation/Updation/Association through Projects Integration). For the rest of the modules included in the Bigin and ZohoCRM integration, any changes made through the mobile app will still be reflected in the other service as well.
Such a waste of money for this service
Hey there! We’re really sorry for the inconvenience caused. Our team will be in touch today, just as we discussed. Rest assured, we're here to straighten out things for you!
How can to integrate leads from zoho crm to bigin
Hey there! You can easily transfer all your data from Zoho CRM to Bigin in just a few simple steps-the migration process is smooth and straightforward. For a detailed step-by-step guide on how to do it, check out our help document here: help.zoho.com/portal/en/kb/bigin/data-administration/articles/migrate-from-zoho-crm If you have questions for us along the way-we're here to help! Drop us a mail at support@bigin.com
@biginbyzohocrm Hey, I'm asking for the leads
@@biginbyzohocrm no response yet
I'm waiting for the answer ??
Nice editing
Whats the diference between this and the normal Zoho CRM free?
Hey there! Thanks for reaching out to us. You can check this link to learn how we compare with Zoho CRM's free version - www.bigin.com/compare-zohocrm-editions.html If you have more questions for us, we're just an email away! 📧 support@bigin.com
If I do this whatsapp integration, will I still be able to use Whatsapp Business on my phone at the same time?
Hey there! Thanks for reaching out to us. Yes, you'll still be able to use WhatsApp Business on your phone as well. You can learn more about our integration over here: help.zoho.com/portal/en/community/topic/integrating-whatsapp-with-bigin
Is this available in Express version?
Hey there! Thanks for reaching out to us. Yes, you can integrate WhatsApp in Bigin's Express plan. 🙌
We are using Bigin whatsapp extensively but needs whatsapp flow and chatbot support in it we are waiting for it and if WhatsApp enable in Bigin workflow and automation than it will so helpful for us.
Hey there! Thanks for reaching out to us. We’re excited to share that workflow automation for WhatsApp is currently in the works and should be available soon. 😄 And thanks for your suggestion about WhatsApp flow and chatbot, we've taken it into consideration. :)
Filter out all service providers who ask money in US $ payment like Twilio .. hope Zoho is an Indian Company, Not East Indian Company
Please start separate division and pipeline modules for india .. also that irritated foreign accent English spoken support team😊
Thank you for the feedback! Your suggestions truly matter to us and and we are eager to enhance your experience moving forward.
don't integrate so many features are missing like group creation, stared messages
Hey there! Thanks for reaching out. We'd love to understand your query in detail. Please drop us an email and our team will love to help you out! ✉️ support@gmail.com
There are some fields that do not work, because of different modules? A simple operation for example, to calculate the commission on a sale. The fields of the associated product (product/price/quantity/discount/total) cannot be selected, so what should I do? If I want to do {price}*{quantity}/{commission rate}, how do I do it?
Hey there! Thanks for sharing your feedback. Currently, cross-module fields cannot be used in a formula. But our team will look into it on how best we can incorporate it within Bigin! If you have more questions, we're just an email away. 📧 support@bigin.com
I don’t recommend Bigin, service very bad
Hey there! We're really sorry to hear about your experience and appreciate you bringing this to our attention. We'd really like to straighten this out for you. Please drop us an email with more details, and we’ll make sure to address this right away. We're here to help! 📧 support@bigin.com
Bigin team troubling me for telephone integration, they don’t have solution to integrate Airtel telephone
Hey there! We apologize for the inconvenience you're facing with the telephony integration. While Airtel integration isn't supported just yet, we're always working on expanding our options for our customers. In the meantime, we’d love to find you an alternative solution that works for you. Please drop us an email, and we'll make sure to help you out! 📧 support@bigin.com
Hi team In this way, Can I put that particular owner leads into others on a round Robbin basis ?
Hey there! Thanks for reaching out. We've love to understand your query in detail. Please drop us an email and our team will love to help you out! ✉️ support@gmail.com
Keep it up. Love your videos :**
Glad you like them! :)
how do i use functions to calculate the amount of time since last communication (phone, text, email) info is in the timeline but i cant do math on it
Hey there, Mike! You can use DateBetween function to find the number of days between two dates. The syntax is DateBetween(datetime,datetime,string), where two dates are given separated by comma and the string value can be years, months, weeks, days, hours, or minutes. The formula for your query is as follows: DateBetween(${Last Communication},Now(),'days') You can read more about the syntax here: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024#DateTime_Functions If you have more questions for us, write to us and we'll be happy to help! 📧 support@bigin.com
They seem like they're celebrating "making it" to use a common phrase
is it possible for one user handle more than one email account of the same domain? thank ou
Hey there! Bigin allows users to connect and manage multiple email accounts, streamlining communication and ensuring that all relevant emails are accessible from one place. If you need more details on setting this up, write to us at support@bigin.com and our team will be happy to help! :)
Excellent presentation :)
Thank you! 😁🙌
Great
Hey, I need a solution to manage repetetive costumers, the task is to track the sales process with the costumer(which I am sure is something bigin can help me with) and once his order is fullfilled, the costumer gets saved to potential customers and after a certain period of time (which I can determine) be put into the pipeline from the first step automatically. Let's take grocery stores as an example.
Hey there! Yes, Bigin can help you manage you entire sales process. And not just that, you can bring all your team processes into your CRM. We'd love to understand more about your requirements. Please write to us at sales@bigin.com and we'll be happy to help you out!
I know for a fact you guys based this song off of another one, which one was it??? I've been searching nonstop but I can't find it..
Do we need to import lead as contact separately and then in pipeline separately.
Hey there! You should import the modules in the following order- companies, contacts, products, pipelines, notes and tasks. Purely because a pipeline record is always created in association with a company or contact module. So before you import pipeline records into your Bigin account, you must associate them with their parent module (contacts or companies). Hope this cleared your query. You have more questions? We're just an email away. 📧 support@bigin.com You can also check out our latest video on data importing: ua-cam.com/video/zA2Y6g3Jk0w/v-deo.html
can't hear anything
Hey there! Apologies for this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
Very low voice
Hey there! We're sorry about this and thank you for your feedback. We'll ensure to adjust the volume in our upcoming videos. If you'd like to learn more about formula fields, check out our help doc: help.zoho.com/portal/en/kb/bigin/customization/articles/formula-field-20-6-2024
Hi! The profile picture displayed is from the user (account) that answered the message? can be modified ? Thx!
Hey there! Thanks for reaching out to us. Could you please explain your query in detail? It'll help us assist you better! :)
Does it have auto follow up ?
Hey there! You can always set up automatic follow up emails with our workflow automations features. Read more about it here: www.bigin.com/features/workflows.html Write to us at support@bigin.com if you have questions for us!
I tried to book appointment through cystercare website which was for consultation only worth rs 599/- it directed me to do payment first and money got deducted still i didnt get any call from them for appointment. Even i tried to reach on their number through google they didnt answer
Does it also have recordings?
Hey there! Yes, Bigin's built-in telephony lets you record all incoming and outgoing calls. 😁 Read more about it here: help.zoho.com/portal/en/kb/bigin/channels/phone/articles/call-recording
Hello! I have a very basic but possibly complicated question. I have a client that brought ZOHO to me as I’ve worked with other CRM systems in the past and this is their preferred system they want to now move forward with. However, I’m not sure how the ownership or admin works if I set it up with my own email then transfer ownership like I have with other systems. Or, should I walk them through the setup process so that they’ll have to initially start with their own email address. My only worry is that they’ll have access to the system before everything is setup, I’m sure they’ll get email alerts about everything I trigger and test, etc. Any advice is much appreciated!
Hey there! Thanks for reaching out to us. There are two options you can resort to: 1. Set up the Bigin account using your email, customize everything for your customer, and then add them as a super admin. They can remove you from the account afterward. 2. Have the customer sign up directly on Bigin and then add you as a user with permission to customize. Hoping this helps you out. 😁 🙌 If you have more questions for us, drop us an email and we'll help you out. 📨 support@bigin.com
@@biginbyzohocrm HUGE help! Thank you!
Hi, if Bigin handles my company domain emails, how does Bigin deal with emails that are not related to clients for example I have an admin@ email account for other things that are not related to any pipeline, they are usually of general business admin nature. Do you still access emails via gmail too? to see the inbox? or only get all emails from the Bigin interface? Thank you.
Hey there! You can view all emails linked to a contact in Bigin, but those that aren’t won’t be visible. But we'd love to understand your requirement in detail. Do drop us an email and our team will connect with you. 📧 support@bigin.com
Good job, pls which software or platform did you use to edit this video. Thanks in advanced
Glad I found this. The Bigin help docs tell you how to do it, but they don't actually tell you how to access it. I couldn't find it anywhere. Now I know to go to settings.
Hey there! Thanks for your feedback. We're glad you found what you needed and we'll ensure the help docs are easier to access! You can always access them via our home page as well: help.zoho.com/portal/kb/bigin Need a hand with anything else? We're just an email away. 📧 support@bigin.com
I can't see my Google calendar events in Bigin, is this possible? I linked Bigin with my Gmail but still the calendar events in Google are not viewable in Bigin.
Hey there! Thanks for reaching out. It sounds like there might be a syncing issue with your Google Calendar. But no worries, we'll get this fixed. Please write to us at support@bigin.com and our team will straighten this out for you.
Thanks
how do i use your api
Hey there! Our developer doc should help you dive deep into Bigin's APIs. 👇www.bigin.com/developer/docs/apis/v2/ Got more questions for us? We're just an email away! 📧 support@bigin.com
I'm a Marketer and advertiser myself. But i never searched for any ads to view, But this one!, guys you literally made a masterpiece love this creativitym best regards
Yay, we're glad you love it! ☺️🙌
Why does the email template builder show up in Bigin ?
Hey there, Anders! These handy help docs will show you how to create and build email templates in Bigin. help.zoho.com/portal/en/kb/bigin/faqs/emails/articles/how-to-create-an-email-template-in-bigin help.zoho.com/portal/en/kb/bigin/channels/email/articles/create-email-templates If you still have questions for us, drop us an email. Our team is here to help! 📧 support@bigin.com
I would %1,000 agree BIGIN is amazing! I've used them for over a year now and I LOVE and love how simple and easy it is to use.
It's comments like this that make our day. Thanks a ton for the glowing feedback. ☺️✨ We're eager to hear more about your experience with Bigin and we'd love to collaborate on a case study to showcase your success story. 🙌 And plus, we've got a bunch of rewards waiting for you in return! Drop your interest here: forms.zohopublic.com/zohocorporation/form/Submityourinterestform/formperma/WxY3aCEA_lSGpLpKS91MrKK3HuIDpzC61_wneRCiR9c
Please consider the price for small business people in Chennai,
Absolutely! Our CRM solution is priced with small businesses like yours in mind, starting at only Rs.400/month. We also have a free plan for single users. 🙌 Learn more about it here: www.bigin.com/pricing.html