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(UPDATE 1/21/2025) New One-to-One Consent Rules: TCPA Compliance w/ TCPAWorld Troutman & Seasalt.ai
Webinar was on Jan 21, 2025 with the latest developments of FCC's TCPA One-to-one Consent Rule
Join TCPA compliance expert Eric Troutman and Amy Chen for an essential webinar covering the latest updates on one-to-one consent requirements and TCPA regulations. Learn about the new FCC rules effective January 27th, penalties for violations, DNC list requirements, and best practices for maintaining compliance in your outreach campaigns.
🎯 Original event page: lu.ma/oh6a7kqw
🛡️ Seasalt.ai's Agents of LeadShield is a full solution for those seeking omni-channel communication and 1:1 consent compliance: usecase.seasalt.ai/fcc-one-to-one-consent-rule
👍 Get compliant with Seasalt.ai: tally.so/r/wbKROg
📰 The best source of all TCPA news: TCPAWorld: tcpaworld.com/
Watch this video:
​If you are buying or selling leads
​If you are a BPO or call center that relies on leads
​If you are a CPaaS or communication platform
​If you are a telecom carrier
​If you are lead gen platform or service provider
Key Topics:
- New one-to-one consent requirements
- R.E.A.C.H. Files Emergency FCC Petition after Trump's executive order
- TCPA violation penalties ($500-$2000 per violation)
- DNC list compliance
- Lead management under new rules
- How to solve 1:1 consent issues
- How to obtain consent before/after the 1:1 rule
Timeline:
0:00 - Introduction and Welcome
2:16 - Eric Troutman Introduction
16:28 - Discussion of TCPA Violation Penalties ($500-$2000)
17:04 - Text Messaging Compliance and 10DLC Regulations
17:51 - Written Authorization Requirements
18:06 - Existing Lead Inventory Discussion
23:46 - Discussion on Partner Limitations
25:21 - DNC List Requirements
26:22 - International Applicability
34:15 - Latest REACH Developments and Trump Executive Order
35:33 - Lead Management Best Practices
36:26 - Manual Texting vs. ATDS Requirements
39:12 - Closing Remarks and Resources
Speakers:
​Eric Troutman, Partner at Troutman Amin, LLP & TCPAWorld
​www.linkedin.com/in/eric-j-troutman-b311b0239/
​The Czar of TCPAWorld Eric Troutman is one of the country’s prominent class action defense lawyers and is nationally recognized in Telephone Consumer Protection Act (TCPA) litigation and compliance. He has served as lead defense counsel in more than 70 national TCPA class actions and has litigated nearly a thousand individual TCPA cases in his role as national strategic litigation counsel for major banks and finance companies. He also helps industry participants build TCPA-compliant processes, policies, and systems.
​Amy Chen, Head of Growth at Seasalt.ai
​www.linkedin.com/in/amy17519/
​Amy Chen leads growth initiatives at Seasalt.ai, a Conversational AI company at the forefront of innovative solutions for telecommunication and lead generation compliance. With extensive experience in AI-driven technologies and marketing, Amy specializes in helping businesses navigate complex regulatory landscapes while optimizing lead generation and customer experience. She is passionate about leveraging AI to create compliant, efficient, and customer-centric solutions, such as Seasalt.ai’s LeadShield, designed to simplify adherence to the FCC’s One-to-One Consent Rule.
Note: This webinar contains general information about TCPA compliance but should not be considered legal advice. Consult with your legal team for specific guidance.
Переглядів: 82

Відео

Using SeaChat Voice AI to Call 11 Insurance Companies to Get a Premium Quote
Переглядів 19714 днів тому
#AI #VoiceAI #insurancequote #seachat #automatedcalls It's that time of the year. You need to get a good home insurance quote but it take a lot of time to call each insurance companies to get a quote. Get SeaChat and build your own voice agent: chat.seasalt.ai/ Watch how we set up SeaChat's AI voice agent to call 11 different insurance companies. It made 23 total calls in just 139 minutes to fi...
How to Automate Lead Follow-up: Instant Appointment Booking with Form Capture and Voice AI
Переглядів 3521 день тому
#LeadGeneration #Automation #AIVoice #appointmentbooking #seachat #googleforms #appscript Learn how to automatically call and book appointments with leads immediately after they submit a Google Form using SeaChat's AI voice agent. This tutorial shows you how to set up a fully automated, FCC-compliant lead follow-up system that works 24/7. Perfect for businesses looking to reduce lead response t...
How to make your chatbot call external APIs with ChatGPT: Tutorial 2 of 6 -- get weather with GPS
Переглядів 3521 день тому
A comprehensive guide on using Custom GPT tools to access real-time weather data through an API, demonstrating how to assemble complex queries and retrieve weather forecasts for specific locations using SeaChat. Setting Up the Weather API To get started, we will utilize a free and open weather API. This process involves assembling various parameters to create a functional API request. Let's beg...
How to make your chatbot call external APIs with ChatGPT: Tutorial 1 of 6-- get dog/fox pictures
Переглядів 7021 день тому
A comprehensive tutorial on using Custom GPT Tools to enhance AI chatbots with external API calls, demonstrating how to integrate APIs for fetching images of dogs and foxes, and explaining the limitations and functionalities of the system. Overview of Custom GPT Tools The Custom GPT Tools allow you to add your own functions to your chatbot. This tutorial will be divided into two parts: a simple...
How to make your chatbot call external APIs with ChatGPT: Tutorial 3 of 6 -- Use URL variables
Переглядів 2521 день тому
This tutorial walks through the process of creating a custom GPT tool using SeaChat to retrieve multiple dog pictures from an API, demonstrating how to dynamically handle parameters and display results in a user-friendly format. Overview of Previous Tutorials * Tutorial No. 1: We learned how to get a single dog picture by calling an external API. * Tutorial No. 2: We explored how to assemble a ...
Label Automation: Trigger Actions (SMS/Email/API) to ChatGPT conversations, no Zapier needed
Переглядів 55Місяць тому
Learn how to use SeaChat's powerful label automation feature to trigger actions like emails and SMS when conversation labels are added or removed. Perfect for healthcare providers, customer service teams, and anyone needing automated alerts based on conversation status. Get SeaChat: chat.seasalt.ai/ 🕐 Timestamps: 0:00 - Introduction 0:20 - Accessing label automations 0:36 - Overview of label sy...
AI Chatbot for Instagram Account / Instagram Messages - How to Add Instagram Channel on SeaChat
Переглядів 83Місяць тому
Learn how to integrate Instagram messaging with Seasalt.ai's omnichannel platform. This tutorial walks through setting up Instagram channel support, allowing your business to automatically respond to Instagram DMs using AI. Get SeaChat: chat.seasalt.ai/ Key steps covered: - Converting to an Instagram Professional Account - Creating a Meta App - Configuring webhooks and access tokens - Adding th...
Auto Label and Profile Customers using SeaChat Conversation Content
Переглядів 57Місяць тому
Learn how to set up auto-labeling in SeaChat to automatically categorize your customer conversations. In this tutorial, we will show you how to create intelligent auto-labeling rules that can apply and remove labels based on conversation content. Get SeaChat: chat.seasalt.ai/ 🕐 Timestamps: 0:00 - Introduction & Overview 0:40 - Accessing Auto-labeling in Integrations 1:20 - Understanding Auto-ad...
Send SMS Notification using external APIs with ChatGPT: Tutorial 5 of 6
Переглядів 51Місяць тому
Learn how to configure SMS notifications in SeaChat for monitoring user conversations. In this tutorial, we demonstrate how to set up SMS alerts when detecting signs of depression in user interactions. Get SeaChat: chat.seasalt.ai/ Key points covered: - Setting up SMS alert tools in SeaChat - Purchasing and configuring phone numbers - SMS regulations in the US - Testing the depression detection...
Long-Term Memory for ChatGPT-powered chatbot -- customer data platform and unified profiles
Переглядів 86Місяць тому
Sign up for SeaChat to respond to your customer 24/7, text or calls: chat.seasalt.ai/ Learn how to enable and use SeaChat's powerful Long-Term Memory feature for your AI agents. In this tutorial we demonstrate how this premium feature helps AI agents remember user information across multiple conversations. 0:00 - Introduction 0:30 - Enabling User Memory Feature 1:15 - Demo: Starting a Conversat...
Send Info to the Caller via SMS using external APIs with ChatGPT: Tutorial 6 of 6 | SeaChat
Переглядів 49Місяць тому
Learn how to configure Custom GPT Tool on SeaChat to automatically send information to callers via SMS. Get SeaChat: chat.seasalt.ai/ In this tutorial, we will show you how to set up a system that can send parking information, menu links, and other business details via SMS when customers request them over the phone. 🔑 Key Features Covered: - Setting up SMS notifications - Configuring automated ...
How to make your chatbot call external APIs with ChatGPT: Tutorial 4 of 6 -- send notification email
Переглядів 50Місяць тому
A step-by-step tutorial on implementing automated email notifications using Custom GPT Tools in SeaChat, demonstrating how to set up email alerts for detecting certain user behaviors in chat. ✅ Tutorial Overview Learn how to create an email alert system that monitors chat conversations and automatically sends notifications when concerning content is detected, such as signs of depression or emot...
Free Website Chat Widget -- Only 2 Truly Free Web Chat Solution | SeaChat by Seasalt.ai & Tawk.to
Переглядів 103Місяць тому
💡 Struggling with website leads? Stop copying competitors blindly! Instead, add a free web chat widget that works for your business. After tons of research, we found 2 truly free options: 1️⃣ SeaChat by Seasalt.ai - One free agent, multi-channel (WhatsApp, Messenger, etc.) Sign up at chat.seasalt.ai/ 2️⃣ Tawk.to - Unlimited agents, but web-only. Sign up at www.tawk.to/ Both offer unlimited chat...
Free Chat Widget for Your Website | Install Live Chat to Your Website | SeaChat by Seasalt.ai
Переглядів 402 місяці тому
Free Chat Widget for Your Website | Install Live Chat to Your Website | SeaChat by Seasalt.ai
SeaMeet -Your Asynchronous Meeting Copilot for Cross-timezone Global Team Communication | Seasalt.ai
Переглядів 702 місяці тому
SeaMeet -Your Asynchronous Meeting Copilot for Cross-timezone Global Team Communication | Seasalt.ai
SeaMeet 智慧會議助理 | 中英文實時逐字稿 AI摘要 待辦事項 自動分享會議紀錄 | 線上會議 實體會議 混合會議 錄音檔上傳 | Seasalt.ai
Переглядів 2292 місяці тому
SeaMeet 智慧會議助理 | 中英文實時逐字稿 AI摘要 待辦事項 自動分享會議紀錄 | 線上會議 實體會議 混合會議 錄音檔上傳 | Seasalt.ai
Build an AI Translation Bot in Min | Real-Time Language Translation Demo | Works on Chats and Calls
Переглядів 672 місяці тому
Build an AI Translation Bot in Min | Real-Time Language Translation Demo | Works on Chats and Calls
為企業打造全渠道行銷平台 全方位觸及客戶 | 簡訊群發 |WhatsApp 廣播 |大規模 AI 智慧語音外撥電話 |SeaX by Seasalt.ai
Переглядів 333 місяці тому
為企業打造全渠道行銷平台 全方位觸及客戶 | 簡訊群發 |WhatsApp 廣播 |大規模 AI 智慧語音外撥電話 |SeaX by Seasalt.ai
WhatsApp, SMS, and Telemarketing Voice Campaign Marketing using SeaX | Chat & Call Your Customer
Переглядів 363 місяці тому
WhatsApp, SMS, and Telemarketing Voice Campaign Marketing using SeaX | Chat & Call Your Customer
用ChatGPT打造 AI 文字和語音助理 客服機器人 | LINE 網頁 電話 Facebook WhatsApp | 轉接真人客服 | 自動化客服 | SeaChat by Seasalt.ai
Переглядів 2163 місяці тому
用ChatGPT打造 AI 文字和語音助理 客服機器人 | LINE 網頁 電話 Facebook WhatsApp | 轉接真人客服 | 自動化客服 | SeaChat by Seasalt.ai
Real Cost of OpenAI ChatGPT-4o Realtime API to replace human customer service?
Переглядів 4693 місяці тому
Real Cost of OpenAI ChatGPT-4o Realtime API to replace human customer service?
Automate Lead Collection for MailerLite | Email Marketing | MailerLite Chatbot Collect Contact
Переглядів 503 місяці тому
Automate Lead Collection for MailerLite | Email Marketing | MailerLite Chatbot Collect Contact
[Google Vids] Review (Workspace Labs) -- Next level to NotebookLM podcast!
Переглядів 2144 місяці тому
[Google Vids] Review (Workspace Labs) Next level to NotebookLM podcast!
Manage Your Remote International Team Effectively | SeaVoice | Helpful Tips for Business
Переглядів 244 місяці тому
Manage Your Remote International Team Effectively | SeaVoice | Helpful Tips for Business
Auto Book Appointment & Scheduling, Cold Phone Call Appointment Setting with ChatGPT bot & Calendar
Переглядів 1754 місяці тому
Auto Book Appointment & Scheduling, Cold Phone Call Appointment Setting with ChatGPT bot & Calendar
Prequalify Customers and Build Customer Profile using Memory | SeaChat
Переглядів 1248 місяців тому
Prequalify Customers and Build Customer Profile using Memory | SeaChat
在AI機器人回答中直接提供網址超連結 | SeaChat - 專屬AI聊天助理,轉接真人,進行溫暖自然的對話,引用知識庫、售後服務、搜集客戶資訊 | Seasalt.ai
Переглядів 3308 місяців тому
在AI機器人回答中直接提供網址超連結 | SeaChat - 專屬AI聊天助理,轉接真人,進行溫暖自然的對話,引用知識庫、售後服務、搜集客戶資訊 | Seasalt.ai
Connect ChatGPT to LINE Message API Channel | SeaChat | No Code ChatGPT Bot with Live Agent Transfer
Переглядів 859 місяців тому
Connect ChatGPT to LINE Message API Channel | SeaChat | No Code ChatGPT Bot with Live Agent Transfer
LINE 頻道上創建 Message API Channel | SeaChat - 專屬AI聊天助理,轉接真人,進行溫暖自然的對話,引用知識庫、售後服務、搜集客戶資訊 | Seasalt.ai
Переглядів 1569 місяців тому
LINE 頻道上創建 Message API Channel | SeaChat - 專屬AI聊天助理,轉接真人,進行溫暖自然的對話,引用知識庫、售後服務、搜集客戶資訊 | Seasalt.ai

КОМЕНТАРІ

  • @Nihlistpunk_CM
    @Nihlistpunk_CM 17 днів тому

    I speak english, and i have people in my discord that speak arabic, russian, spanish, german and a few others as well, will this allow them to select how they can view the tts or hear the voice language? Most of these language apps i see only do 1 on 1 stuff with other languages and its difficult to have a full blown conversation with everyone

  • @bardcoregoth
    @bardcoregoth 2 місяці тому

    Any idea when premium will be ready? Would love to be able to pay to have stronger/longer service for my ttrpg games

  • @0ops1024
    @0ops1024 4 місяці тому

    不如使用 Twilio 来实现。

  • @Dark_Jester89
    @Dark_Jester89 5 місяців тому

    This is awesome

  • @importchfobiomed
    @importchfobiomed 5 місяців тому

    請問seachat回覆能不能像LINE能夠在文字裡插圖案? 比如emoji的臉😀之類的

  • @imorta5749
    @imorta5749 6 місяців тому

    Is there a way to make this bot speak without having to type /speak command every time?

  • @王耀武-h1u
    @王耀武-h1u 6 місяців тому

    大陸那裡看得到嗎?

  • @lightingamv7661
    @lightingamv7661 8 місяців тому

    TTS can't pronounce Hindi words

  • @SyedShah-u4p
    @SyedShah-u4p 9 місяців тому

    Is it possible to add custom voice models or clone voices with audio samples and then use tts which uses that custom voice model to create tts audio file and sends it in the channel as a downloadable file?

  • @surapatno.9821
    @surapatno.9821 9 місяців тому

    i can't hear anything

  • @surapatno.9821
    @surapatno.9821 9 місяців тому

    i can't hear anything vro

  • @richardlee5839
    @richardlee5839 9 місяців тому

    請問在Demo時,為何有時機器人無法如預期回答,但輸入 New Topic 後又可以正常運作了?(是因為訊息送去ChatGPT處理會讀取整段上下文的關係嗎?) 在實際應用中,是否也會有類似情形發生?

    • @seasaltai
      @seasaltai 9 місяців тому

      謝謝你的提問,我們會將長度不一的上下文提供給模型作答,所以當話題改變時,用New Topic來做重整是常見的操作

  • @linjus184
    @linjus184 9 місяців тому

    能出一期怎麼用匯入站點地圖新增知識嗎?

    • @seasaltai
      @seasaltai 9 місяців тому

      好的!正在安排寫wiki和影片。 現在所有wiki在 wiki.seasalt.ai/ 喔,影片會陸續釋出!

  • @ShrekIsLoveShrekIsLif3
    @ShrekIsLoveShrekIsLif3 10 місяців тому

    Cant use on iOS?

    • @seasaltai
      @seasaltai 9 місяців тому

      It should work?!

  • @an__inwonderland
    @an__inwonderland 10 місяців тому

    請問錄音檔案要怎麼倍速放

    • @seasaltai
      @seasaltai 10 місяців тому

      目前沒辦法倍數播放喔。如果有需求可以致信到seameet@seasalt.ai

  • @easy6505
    @easy6505 10 місяців тому

    請問能應用在蝦皮的電商平台嗎

    • @seasaltai
      @seasaltai 10 місяців тому

      目前沒有直接串接蝦皮喔。如果有需求可以致信到seachat@seasalt.ai,我們可以討論整合

  • @cattameme
    @cattameme 11 місяців тому

    I need a program thats speech to text because I'm deaf

  • @miltonlittles5914
    @miltonlittles5914 11 місяців тому

    my fiancé is deaf and a gamer, this is awesome commenting and liking for the algorithm

    • @seasaltai
      @seasaltai 10 місяців тому

      thank you!!!

  • @kazusa4216
    @kazusa4216 Рік тому

    Hi. Question, is there easy way use it by customize the key commands thingy

    • @seasaltai
      @seasaltai Рік тому

      I am not sure what you mean. Can you email us at info@seasalt.ai or ask in the discord channel?

  • @DANlEL_
    @DANlEL_ Рік тому

    the bot speaks in portuguese

  • @base7
    @base7 Рік тому

    This is amazing

    • @seasaltai
      @seasaltai Рік тому

      Thank you! Please give it a try!

  • @t5v716
    @t5v716 Рік тому

    可否放自己的資料庫來回答客戶問題?

    • @seasaltai
      @seasaltai Рік тому

      可以上傳自己的文件和資料喔。直接連結資料庫可以跟我們約個時間了解一下您的需求 meetings.hubspot.com/seasalt-ai/seasalt-meeting

  • @李约翰-b1r
    @李约翰-b1r Рік тому

    请问你是用什么NO code工具来制作的?

    • @seasaltai
      @seasaltai Рік тому

      我們自己的產品喔 chat.seasalt.ai/ 歡迎直接使用

  • @bluegreenpmc
    @bluegreenpmc Рік тому

    video moved WAY to fast for me to actually get the info,,,

    • @seasaltai
      @seasaltai Рік тому

      sorry about that. we just had too much to show you! happy to show you everything SLOWLY! You can try SeaChat now for free at chat.seasalt.ai/ Or book a DEMO with us at meetings.hubspot.com/seasalt-ai/seasalt-meeting

  • @arcik0019
    @arcik0019 Рік тому

    why do i have only one voice in the bot?

    • @seasaltai
      @seasaltai Рік тому

      Sorry, I am not sure what you mean? you can join our discord server to ask directly discord.com/api/oauth2/authorize?client_id=1001955060210749492&permissions=2184436736&scope=bot%20applications.commands You can email us at info@seasalt.ai too!

  • @newartdesign
    @newartdesign Рік тому

    回應的英文字可以自定義成中文嗎! 很多 老人家 會看不懂!

    • @seasaltai
      @seasaltai Рік тому

      可以喔!可以設定只回覆中文,整個SeaChat介面也可以調成全繁體中文!

  • @newartdesign
    @newartdesign Рік тому

    看起來不錯 繼續學習 建議網址部分應該增加個標籤

    • @seasaltai
      @seasaltai Рік тому

      感謝你的支持,不太確定網址部分加標籤是什麼意思?可以email到info@seasalt.ai告訴我們嗎?

    • @newartdesign
      @newartdesign Рік тому

      就是網址前面要有個名字啊 不然不知道那是什麼網址

  • @sylosin
    @sylosin Рік тому

    Thank you for this.

  • @10monetizado48
    @10monetizado48 Рік тому

    Expired server link

    • @seasaltai
      @seasaltai Рік тому

      You can find the latest invitation link suite.seasalt.ai/voice/discord

  • @damonlin4260
    @damonlin4260 Рік тому

    有辦法限制使用者(line帳號、ip等)一段時間內的提問次數嗎?避免被濫用

    • @seasaltai
      @seasaltai Рік тому

      很好的問題!我們後台會有針對用戶使用行為的分析,會陸續針對這個問題作出調整!也歡迎跟我們聯絡,聊聊你的需求:meetings.hubspot.com/seasalt-ai/seasalt-meeting

    • @damonlin4260
      @damonlin4260 Рік тому

      我約過了,沒人來跟我聊,因為有點急,所以先選了其它家AI客服來PoC

    • @newartdesign
      @newartdesign Рік тому

      @@damonlin4260 其它家AI客服來PoC 有建議的?

    • @damonlin4260
      @damonlin4260 Рік тому

      @@newartdesign SeaSalt 潛力不錯,可以試試看

  • @賴維浩-s4q
    @賴維浩-s4q Рік тому

    Is it possible to change the voice with my own voice model(.pth file)?

    • @seasaltai
      @seasaltai Рік тому

      Unfortunately, that's not supported at the moment! I will forward your thoughts to the team!

  • @ainokisu
    @ainokisu Рік тому

    Thank you for creating this!

  • @PSLegend999
    @PSLegend999 Рік тому

    probably won't work with many types of accents. would be perfect otherwise.

    • @seasaltai
      @seasaltai Рік тому

      We actually can work with a variety of accents. Feel free to schedule a demo with us to learn more! Book a demo: meetings.hubspot.com/seasalt-ai/seasalt-meeting

  • @seasaltai
    @seasaltai Рік тому

    用ChatGPT做自動化客服 第二期活動出爐啦:ua-cam.com/users/livexaMHY6zzKeo?feature=share

  • @wanderful00
    @wanderful00 Рік тому

    客服的部分很困難,特別它對於公司的了解程度,所答出來答案是否符合期待。對,過關,錯,可能造成公司名譽受損

    • @codefunnet
      @codefunnet Рік тому

      GPT 是文字接龍高手,它無法為它的回答做保證,所以 GPT 不能放在第一線直接面對客戶,必須把GPT做為一種助理型式看待,例如給它答案請它做修飾改寫,或是它的回答必須要再經過人工審核

  • @HelloPeggy
    @HelloPeggy Рік тому

    請問可提供多點使用這AI模型的資料嗎?應怎樣參加?

    • @seasaltai
      @seasaltai Рік тому

      下個禮拜10/27/2023將開放Beta 歡迎報名參加 如果有時間 可以報名參加產品首發活動 獲得第一手的資訊和好康!~ share.hsforms.com/1weg9CWmzQWqOPeoUuk2SCgcq2ym

  • @_curiousanarchy
    @_curiousanarchy Рік тому

    Great explainer video... only just beaten by how good the bot itself is! 😉

  • @Phoenix_flame
    @Phoenix_flame Рік тому

    OMG this is perfect <3 thank you so so much. My friend is deaf and I feel bad for not including them in vcs. This video was hard to find but I'm so glad I did. Ty <3

    • @seasaltai
      @seasaltai Рік тому

      You're so welcome! We are happy to help!

  • @kengclang6239
    @kengclang6239 Рік тому

    有微信群吗?视频那个已经过期了