Відео

Yeah if someone buys and brings it home and uses it they say it’s considered “used”. But if they take a floor model which in reality is used by way more people who a lot of the times aren’t treating it good, they consider it new as long as it was never purchased. I only like buying new because I treat my gear good. In my opinion floor models should be even cheaper than used models given the abuse they get by random people who mess with it everyday. It should be illegal to consider floor models new.

Sweetwater would never !!!!!! Smh now I now to never buy anything from them !!

That’s a relic from warm audios custom shop 😝

Wow….. unbelievable.. I prefer Zzounds

Thanks for posting this. Sadly many online retailers are doing the same thing, though maybe not to the extent Musician's Friend is doing it.

that is so gross, unfortunately working in retail I know first hand that people are getting blemished items shipped direct from stores when they buy things off the website. It sometimes shocks me what managers will say to ship out knowing that it is just going to make a customer mad and inconvenienced and will surely result in an immediate return. If you have a local store with the item you want it is well worth shopping in person!

Fantastic content on your channel Brian! Great point made regarding speed and its overall usefulness when it comes to musicality in supporting a band and any given song to be played. For me, space between notes played and dynamics are so important in creating a good feel and groove. I hope to find your email info and hopefully drop by for a lesson someday. Keep the vids coming!

Man this is really frustrating to hear. I’d have been super pissed at getting something thrown in that case, Clearly Opened too

The Platters in Canada??? Cool!

Thanks for posting this! I have a few things that I am shopping for, for myself and for my kid for a gift.... MF/GC has some items at a decent price point on sale right now and I almost ordered one of them yesterday. I will stick to only buying from the local GC in person if/when I go there, and as for ordering online I will stick to Sweetwater and AMS which have been great over many purchases for over a decade of buying from them. thanks again, and I hope to see how it works out in the long run...and I hope that they do make this right for you...

I really enjoyed this video. This was my first one. I am not a drummer, but involved in music. I think you are giving great insight of music as a whole. I'll be watching more and learning more too. \m/

I bought a guitar amp from my local Guitar Center years ago. Right out of the box you could hear something wasn't right. Sounded as if the speaker was blown,returned it and they wouldn't give me my money back so I got store credit. I used the credit to buy whatever I could and have never been back.

I doubt they care. And please don't start videos with "this is not the video I wanted to make" 🤦🙄

Agreed, used.

After I found out my local guitar center was upcharging brand new products I only use sweetwater and thomann (they'd have a new budget guitar you could buy anywhere else for $300 selling for $400 for example)

Try before you buy from GC! Go directly to the store. Thats the only way to sniff out shenanigans like this. They need to disclose B stock or floor models. I hope they make this right

If that is not stated anywhere in their site or in the purchase agreement, I can imagine a lawsuit being completely viable.

That is illegal sales practice by way of false advertisement. Call the BBB

Damn! Thats look horrible.

Great video! I've been thinking about getting a vintage Zildjian ride like that myself. I wasn't sure if I should clean it or not, but I'll definitely clean it. Thanks a bunch!

Got a 700 $ ride cymbal from there came in a box no padding 2 big dings on edge set it back for another 1 .The next one came was even worse with scratches finger prints and more dings .Sent it it back ,f .k em I do Sweetwater for good now .Musicians Friend in Guitar Center that's all there is to that .

Im in Ny so i can go to B&H but if not its sweetwater or front end audio.

Man.. do you edit your videos? Great recording, great editing and good presentation on the subject. Do You work with something on the area?

Same story with instruments. I got 2 amazing basses thru the floor model process, at thousands a piece. One was unplayable, but GC fixed the frets

I just bought this same mic for $49 as B stock 😂

I bought one item from them: a Walrus Audio Monument. It advertised "New" and a specific limited edition colorway. What arrived was just the pedal floating around in a generic cardboard box, and a completely different colorway. They told me I should have read the fine print. They were right. And I also will never buy from them again. Pedal is awesome though, thanks Walrus!

This happened to me with some Kali speakers I bought. They were on sale, said nothing about used, b-stock, refurbished. It was for a brand new pair. They sent me floor models. I called and got the price reduced even further another $200. I still ended up returning them because I didn't like them but yeah. I won't shop with GC/MF anymore.

Thank you for the video. This is a horrible company practice. This is deception, straight up. Not sure how they are doing this legally.

Awesome groove and dynamics! You’re a consummate professional. I notice you have the metronome at 102 bpm - out of curiosity is that just for reference or is the band hearing the click too?

Happened to me on a tele I bought on stupid deal of the day. Guitar was beat to death and advertised new. I was told that was the last one they had even though still posted on the site. Got my money back and bought from sweet water. Never again GC

I've been saying for years new (basses and guitars) at guitar center are not exactly new. But this is new, in that it is a new low.

Insane that the company's failing because of this and they continue to do it anyways. I've even heard stories of people getting a completely different model than they ordered.

I learned a long time ago that the stupid deal of the day isn’t talking about the item, it’s them calling their buyers stupid for taking the deal. They know they’re selling garbage and they don’t care.

Sweetwater has great customer service, i have returned a few things and no questions asked.

This is how almost ALL of the deal of the days go. Its either this: 1) an accessory like a guitar case or something, these will be new 2) a not crazy discount on a normal guitar maybe 450 today but normally 500, should be okay, 3) this is the danger one, any time you see a MASSIVE "deal", over half off, hundreds of, it's going to be a lemon someone returned. I tried to get a Music man bass that was normally 900 and it was like 400 off, it had a huge gash in the finish at the neck, it was clearly either a return or a straight up b stock that MM sent MF. I returned it.

This video is stealth sponsored by Sweetwater. Earlier this year I was looking to get a Lewitt mic from Sweetwater and they had a demo unit listed. Tossed it in my cart and didn't immediately check out. The next day I'm emailing with my SW agent and he informed me that the mic had sold. Check my cart and it's still in there, but my guy says it sold. So I went and checked out w/o issue. He seemed dubious it'd go through. A little later he wrote to say they were giving me a NEW mic, but honoring the demo price! Unlike your tale of woe they didn't go down the chain to fill an order, they went UP to get it done.

I was considering buying a used guitar from them. I think perhaps I should not...

Dude I almost bought that mic. A matter of fact I went back to look for it and it was no longer there. Thanks for the heads up

They have been doing this forever. They usually do it with low stock or demo so that getting a brand new one is going to be difficult. All this crap ramped up during the lockdown and never stopped.

The exact same thing happened to me. I called to make sure it wasn’t B-stock or used and was told it was new. When I took it out of the big box, the product box was chewed up a bit and when I opened the case, it looked exactly like yours, covered in chicken grease. Mine also had a screw missing from the heat sink. I immediately called Musicians friend to complain and was told it was indeed a Guitar Center floor model and was offered a return or a $50 discount. I took the discount but made sure I could return it if I wanted. I was assured the 45 day return policy would apply. One thing I will point out is that the crud did come off. Thankfully so.

Even with stupid deal of the day, which I rarely look at now, I am hard pressed to wonder why anyone would not just use Sweetwater.

Thanks for this, I won't buy from Musicians Friend at all now.. If i am buying something new I expect something new not B Stock or Floor models. Unless I absolutely know it is Floor Model or Blemished. That is a Rip off Bait and switch.. Never have and never will buy from Musicians Friend thank you

This really got me pissed off. Made a vid of my own about it. Went HARD on MF/GC/Bain Capital… lol. Good luck. Don’t back off. Marty

First of all, 100% agree with you regarding expectation. If you're buying a floor model, B-stock or scratch and dent, however they want to label it, that should be clearly identified regardless if the item is on sale or not. This is post Chapter 11 Musician's Friend and Guitar Center, trying desperately to make restructuring work any way they can.... I have a story for you. I bought a nice Taylor from local Guitar Center. Not a GS Mini or Academy, this model over $1400. The action was a bit high, took it to a local Taylor guitar silver certified tech who told me the neck was bowed in such a way he couldn't fix it without a replacement neck... I took this back to Guitar Center on return, explained to them the defect showed them a picture of the Taylor certified tech's wall plaque from Taylor gave the manager his number... Three weeks later, I see the defective guitar back on the rack. I have a photo of the serial # so I know it's the same one. The problem not fixed. Some unsuspecting Musicians Friend buyer will likely end up with this guitar... Do not buy product from Guitar Center, Musicians Friend or Music & Arts. They are a struggling business doing shady things.... When it comes to guitars, I'm also hearing through the grape vine, which includes people in the know, that some builders send places like Sweetwater, Chicago Music Exchange and other big name on-line guitar sellers their top tier A stock. These companies open every box to take pictures and perform inspections, so the guitar builders know if they send less than perfect product, a customer's never even going to see it, it's going to be coming right back. When it comes right back where do you think it goes? Off to big box resellers who sell only "factory sealed"

Musician's Friend is still around? Seriously, I thought they went out of business a long time ago.

Every store in North America sells open box/returns/used as new. Not many of us complain. Those that do get store credit. Every store.

I ordered a D’Angelico guitar from Musicians Friend. It arrived with rusty strings missing the tremolo bar and case candy. I sent it back immediately the same day and they tried to charge me for the missing parts that were never in the box. I stopped buying for them at that point.

Who knows how many times that was on a mic stand and took a hard fall. Yikes.

These days if it’s a good MF deal it is a return/used item from the MF site or guitar center store. They will ship returned items as new, they will sell you a GuitarCenter floor model that’s been sitting around for years getting touched by everyone.

Getting hepatitis just looking at the mic