Managing Services
Managing Services
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Services as Systems: A Holistic Approach
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Переглядів: 1 694

Відео

Service Ecosystem - Service Innovation
Переглядів 1,5 тис.9 років тому
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Global Service Ecosystem - Contemporary Issues
Переглядів 8459 років тому
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Managing Partner Relationships
Переглядів 2,6 тис.9 років тому
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Loyalty - Relationship
Переглядів 1,1 тис.9 років тому
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Strategy Canvas - Service Portfolio Analysis
Переглядів 1,5 тис.9 років тому
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Loyalty - Relationship II
Переглядів 8909 років тому
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Loyalty - Relationship I
Переглядів 1,2 тис.9 років тому
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Service Complaints and Recovery Strategies
Переглядів 4 тис.9 років тому
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Service Quality III
Переглядів 3,8 тис.9 років тому
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Service Quality II
Переглядів 7 тис.9 років тому
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Service Quality I
Переглядів 30 тис.9 років тому
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Pricing - Basic Concepts
Переглядів 2,7 тис.9 років тому
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Service Pricing
Переглядів 6 тис.9 років тому
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Service Pricing
Переглядів 1,9 тис.9 років тому
To access the translated content: 1. The translated content of this course is available in regional languages. For details please visit nptel.ac.in/translation The video course content can be accessed in the form of regional language text transcripts, books which can be accessed under downloads of each course, subtitles in the video and Video Text Track below the video. Your feedback is highly ...
Strategy for Service Businesses..
Переглядів 1,3 тис.9 років тому
Strategy for Service Businesses..
Strategy for Service Businesses.
Переглядів 1,3 тис.9 років тому
Strategy for Service Businesses.
Strategy for Service Businesses
Переглядів 1,7 тис.9 років тому
Strategy for Service Businesses
Network of Services
Переглядів 1,1 тис.9 років тому
Network of Services
Distributing Services.
Переглядів 1,9 тис.9 років тому
Distributing Services.
Distributing Services
Переглядів 3,2 тис.9 років тому
Distributing Services
Branding Services - 1
Переглядів 2,7 тис.9 років тому
Branding Services - 1
Position - Value Proposition - 2
Переглядів 9589 років тому
Position - Value Proposition - 2
Position - Value Proposition - 1
Переглядів 1,4 тис.9 років тому
Position - Value Proposition - 1
Services Excellence - Culture
Переглядів 1,1 тис.9 років тому
Services Excellence - Culture
People in Services
Переглядів 1,3 тис.9 років тому
People in Services
Case Study on Service Excellence - 2
Переглядів 9999 років тому
Case Study on Service Excellence - 2
Case Study on Service Excellence - 1
Переглядів 1,8 тис.9 років тому
Case Study on Service Excellence - 1
Current Service Map to New Service Design.
Переглядів 1,3 тис.9 років тому
Current Service Map to New Service Design.
Current Service Map to New Service Design
Переглядів 1,7 тис.9 років тому
Current Service Map to New Service Design

КОМЕНТАРІ

  • @senthur-yp2xc
    @senthur-yp2xc 28 днів тому

    excellent👍👍👍

  • @mdashique
    @mdashique 28 днів тому

    amazing! opportunity to learn about managing service. 🍁

  • @PranithShetty-l3c
    @PranithShetty-l3c Місяць тому

    Which should we refer for the course

  • @rohanrajput3373
    @rohanrajput3373 Рік тому

    Ek no❤

  • @lemlemdema567
    @lemlemdema567 Рік тому

    Dr.thank you

  • @KatsuBae
    @KatsuBae Рік тому

    thanks for posting.

  • @oktavianovia1898
    @oktavianovia1898 2 роки тому

    thank u sir ... interesting video

  • @fadedsun9449
    @fadedsun9449 2 роки тому

    Nice Sir 👍👍

  • @saqibali6998
    @saqibali6998 2 роки тому

    Seems ur reading this content..

  • @rabiyablog3609
    @rabiyablog3609 2 роки тому

    Excellent explanation

  • @mohdasifrangrez1810
    @mohdasifrangrez1810 2 роки тому

    Topic is perfect but language is not perfect if you choose hindi language you get more view

  • @netajinaman9794
    @netajinaman9794 2 роки тому

    Thank you sir ji 🙏 keep doing good work Mahadev bless you

  • @nurlatifahmohdnor8939
    @nurlatifahmohdnor8939 2 роки тому

    Page 1086 servqual = [C20: from SERV(ICE) + QUAL(ITY)] -vq- is a rare word.

  • @ebenezerk444
    @ebenezerk444 3 роки тому

    👏👏👏

  • @socrate2.062
    @socrate2.062 3 роки тому

    Excellent content. I would please to ear how to convince customer to go to a serviceability approach and re-evaluate their service delivery model. I am targeting other services than IT.

  • @imanmohammadzadeh9620
    @imanmohammadzadeh9620 3 роки тому

    awesome speech!!

  • @ssenkubugeumar7013
    @ssenkubugeumar7013 3 роки тому

    thank you very much its indeed helpful

  • @dharmasis
    @dharmasis 4 роки тому

    Sir, can you suggest a book to understand more about Service Portfolio. Thanks

  • @binnyvarghese5771
    @binnyvarghese5771 4 роки тому

    In summary,, Product service model ensures that the owner of the equipment manages the equipment. Just be bothered about the service for the service recipient however who can stop the temptation of buying ignoring whole life cost. Cost with respect to make/buy should have been covered as part of the product service buy process.

  • @reach4rohit
    @reach4rohit 4 роки тому

    Competency is inversely proportional to the ego. Invest appropriately in both for synergy with self.

  • @manavjairath6327
    @manavjairath6327 4 роки тому

    Watch in speed of 1.5

  • @haykhakobyan9280
    @haykhakobyan9280 4 роки тому

    Great video! Thanks

  • @munupatwari5057
    @munupatwari5057 4 роки тому

    What are the causes behind service quality

  • @neerajrawat5421
    @neerajrawat5421 4 роки тому

    Deepika kalal😂

  • @shahzaib8313
    @shahzaib8313 4 роки тому

    Understands very well

  • @gabrielaaron
    @gabrielaaron 5 років тому

    Great Videos!

  • @snooogly
    @snooogly 5 років тому

    Love the video! Do you have some sources, you can reference to? Thanks

  • @balmeetsingh3348
    @balmeetsingh3348 5 років тому

    sir make a video on measures of service quality and very informative videos are maked by you thanks for that

  • @Pichku1
    @Pichku1 5 років тому

    very important lecture for ESE

  • @newthoughts7654
    @newthoughts7654 6 років тому

    I subscribed ur channel

  • @artisolanki4138
    @artisolanki4138 6 років тому

    It is very helpful to understand service quality thanku 🙏

  • @mariamsayedhelal4292
    @mariamsayedhelal4292 6 років тому

    Great explanation!!

  • @dukebaladukebala4062
    @dukebaladukebala4062 6 років тому

    spr sir

  • @karannath911
    @karannath911 6 років тому

    Sir m pursuing PhD in service quality management .can I find useful video and research paper regarding dat

  • @monalisha5713
    @monalisha5713 7 років тому

    What is core service of a hotel

  • @beautybunkermakeupandnaila5120
    @beautybunkermakeupandnaila5120 7 років тому

    thanku sir for amazing video

  • @lokeshloki3184
    @lokeshloki3184 8 років тому

    "Excellent" sir. thank you given information .