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We do have these parts in stock. There are three different t-con boards that can go into this unit. I would open the back of your TV and get the part number off of the t-con board. The t-con boards that I am seeing for this unit are: BN95-00964A BN96-28932A BN96-27233A These are the part numbers that I would be looking for. There is a chance that you have a different t-con from these three, so if you need help narrowing it down, give us a call at: (930) 212-1975.

We do have a video with some steps you can take to try and fix this issue. Ill link it here: ua-cam.com/video/Os4Qr2vcl84/v-deo.html

I would try the flashlight test first to narrow down which board to swap. flashlight test video: ua-cam.com/video/HyEdbufQuN/v-deo.html Also, try to see if the backlights are coming on when you power the TV up. You can usually see a slight glow coming from the TV when the backlights are coming on.

@ thank you for your response First off, the video you sent me does not work It just says "video unavailable" when I click on that link Next off, I just want to make sure you are aware I am talking about an OLED TV, so if you are talking about the flashlight test (where you are checking to see if elements are still on the TV) you know better than anyone that this only works with backlit LED TVs, right? Again, I only want to make sure I am getting the correct information here. Can you send me a different video that works and/or confirm with me that this flashlight test you speak of works with OLED TVs as well? And if so, perhaps you could elaborate what it is exactly I need to do to perform this flash test since the video you shared doesn't work

@@tvpartstoday I am REALLY hoping this is not the flashlight video you tried to share with me😅Lol ua-cam.com/video/2TMfkYy58ZU/v-deo.htmlsi=p9CyM5P6G5hudMJx

No, you are 100% correct, the flashlight test will NOT work with an OLED TV. That is my error. I was not being careful when I responded. I'll look into that broken link as well. If the standby light is coming on when you power up the TV, then we can assume that the power supply is at least providing some power to the unit. I would go with your original assumption that the main board needs to be replaced. There are some issues with the T-con board that can prevent an image being displayed as well. It might be worth it to try that part as well. I do know that with some OLED TVs there can be an issue where a faulty main board can short out the T-con board or vice versa. If you wanted to be extra careful, I would replace both at the same time to try and minimize risk to either part.

No, I would assume that you are talking about the back light inverter board. These are in some units and they are not the same as a main board. The main board will have the HDMI, USB, component, and coax connections on them.

Can you link me to a video that shows how to replace that inverter?

What is the model number of your TV? I can look through our videos to see if we have covered that model and that part.

Thank you!

It really depends on the orientation of the lines. If the lines are vertical, then you probably have an issue with the t-con board. If the lines are horizontal, then there is, most likely, an issue with the panel itself and that would need to be replaced.

@ Thank you for your response, and they are multi vertical lines, in the middle of the screen. Would replacing the T-con board be expensive? Is that a part I could purchase from your company?

It is! if you give us a call at (930) 212-1975, someone can go over your model number and match the part you would need to order.

A lot of times we will use the status of the TV to diagnose which parts need to be replaced. If you could give me a brief description of the symptoms your TV is having I can help you narrow down the boards we would recommend swapping.

That could very well be the case. I would start by swapping the power supply boards and then if that does not work then I would try the main board. Sony units can be tricky to diagnose, but usually, if you can get power back to the unit, then you can use the blink codes to start narrowing down the list of potential issues. Hopefully there are no more issues in your set and the power boards get you back up and running.

No problem! Glad we could help! Thanks for the feedback.

Unfortunately there are a few different things that could cause this symptom. I know there are some fail-safes that will trigger when Sony sets run into problems. This could be the case with your set. There are some guides for Sony TVs that will narrow down the problem, but they rely on "blink codes" to designate which boards could be the likely culprit. When your set shuts down does the standby light blink in a pattern? (ie. 4 fast blinks and then a pause and then 4 more fast blinks?) If you could tell me what the pattern is (if any), I might be able to narrow down the list of boards that could be causing the issue.

The wi-fi antenna wires are usually thin wires with small gold caps that fit onto the connections on the wi-fi board. These small gold caps can be fragile and can come off of the wires rendering them almost unusable. I would be very gentle with the connections and try to pry them off carefully. If you are not getting power through the main board to the other boards then I would try to swap the main board first.

I am having some issues finding a list of parts that go into these units. I would always err on the side of caution when swapping out parts into different models of TV. I don't necessarily think there could be damage to your set or the components, but I have questions about the compatibility of the parts. I would always try to match part numbers exactly when doing a board swap.

@@tvpartstoday , Thank you

You are very welcome. Thanks for the feedback!

Thanks for the comment, AlLejo-y3z! We have our terms of service posted on our website here: tvpartstoday.com/policies/terms-of-service and our refund policy also posted on our website here: tvpartstoday.com/policies/refund-policy We also have customer service reps on hand to take calls and answer any questions you might have about a purchase or if you need any more information about our policies. You can give us a call at (930)212-1975 we are open Monday - Friday 8:00am - 4:30pm CST.

In a lot of cases this is true! In other cases there are a slew of high end, costly TVs that would be absolutely worth trying to fix with an affordable replacement board. We pride ourselves on catering to a burgeoning DIY TV repair community and also want to show the uninitiated how easy it can be to replace a board at home and get that non-functioning TV back up and running.

Thanks for the view and the comment toekneecovarrubias6185! Every little bit helps! There are two small openings on the right and left side of the bottom of the TV where you can insert your screwdriver or prying tool. If you're going to try this technique I would err on the side of caution and take your time so you don't fracture or break any part of the TV's back cover.

Thanks for the comment maplegecko! In this video we are discussing the issue of "no power" for this Sony unit. In our experience the two most common parts to swap to correct this issue are the power supply board and the main board. In this video we showcase how to remove both of these parts and how to navigate the various clips and connections. While everyone has a different level of expertise when it comes to electronic components and circuit boards, we are focusing on the "uninitiated" DIY repair person. Someone who has little to no experience with circuit boards might not immediately understand what a heat sync or a thermal pad is or what they are used for. I hope this helps to clear up any confusion and I hope you are having a wonderful day!

If I remember correctly, this is done while the TV is on.

Nice! Glad we could help!

I have had some limited luck finding panels and panel accessories at: "encompass.com" , but that is really the only major distributor that carries them. There are some places like eBay that some sellers will have them, but I would be wary of buying from someone that is not very familiar with removing and shipping panels. The fragile nature of panels can cause problems with shipping.

With these "screwless" boards there will be a small catch that you have to gently lift the corner of the board over to get the part to come free. I will link a video of another model of Samsung TV that has the screwless boards where I go into more detail on how to remove them: ua-cam.com/video/CK4bFNlGHHQ/v-deo.html

@@tvpartstoday I installed the new power board thanks. Although it didn’t fix the issue it will turn on then turn off and flash red 6 times

Thanks for the feedback! Always happy to help!

I was looking through a part list and noticed that the main board has the wi-fi card integrated onto it. I would start there if you were going to do a board swap. There are a few different main boards that can go into this unit, so I would get the part number off of your main board and order that specific board. If you need some help finding the part number, give us a call at (930)212-1975

That's a good question! I know that most antenna connect to the television via a coax connection. If your set does not have a coax connection then I would assume there is a way to connect via USB or perhaps there is a wireless solution. If you could give me the model number of the TV and a description of the connection to the antenna it would help me get a better idea of the situation.

If the line is vertical, then there is probably an issue with the t-con board or the main board. If the line is horizontal, then there is probably damage to the panel. A vertical line can sometimes be caused by a loose, damaged, or dirty ribbon cable connection too.

We do carry parts for the 65 inch model. If you go to the website you should be able to pull up a list of available parts with a search for "OLED65C7P". I would warn against ordering parts purely off of model number as there can be multiple different parts in your set. The best way to order is to match up the part number off of your board.

@ OK thank you for the reply. Appreciate it.

I believe the Wi-Fi board is located at the bottom of the chassis in the same component as the IR sensor (the IR sensor is the part that receives signal from your remote). You can see a group of wires coming from the main board / power supply that connects to the IR sensor. It is a small black plastic piece at the bottom of the chassis with the power button on it.

Unfortunately there is a lot that can go wrong when trying to fix your TV at home. I try to use language like "gently" and "not too much force", but when it comes down to it, there are a lot of factors that can lead to a damaged screen or a broken component. The best advice is still "slow and steady". Take your time and try not to force anything.

My first thought was that there could be an issue with the t-con board or the main board, but there could be some damage or a shorted component in the panel itself. If you could send an e-mail to: " info@TVpartsToday.com " with your TV model number, a brief description of the circumstances that led to the damage and a short video of the TV starting up and then the screen fading to the light grey color, we can get a better idea of what is happening in your set.

Sounds like an issue with the main board. Sometimes after the mainboard fails you will still have functionality to the back lights, but you will not see a picture or hear any sound coming from the TV.

@@tvpartstoday I can hear the sound and the backlights are okay but the screen is black

That sounds like a main board issue then. I would try to swap that part first.

Unfortunately, we mainly deal in hardware, not software. I did a cursory search for any information about the hex file and came up empty handed. There is probably information buried in a tech forum somewhere for this specific t-con, but I couldn't find it. Best of luck!

Hi Elemino. Thanks for the comment! In this video we are covering the issue of "no power" to the TV set. The two most common boards that can be replaced to fix this issue are the power supply board and the main board. In this video we showcase how to remove these boards and in turn how to put them back in (following the instructions in reverse). If you have any questions about the TV set or have any questions about troubleshooting issues you can ask us here or give us a call into our office at: (930) 212-1975 Have a great day!

You are very welcome!

That's a head scratcher. First, I would check to make sure the audio is set to come out of the TV and not an external source. If that is set up correctly, I would try plugging in an external sound source (stereo or bluetooth speaker) to see if there is an audio issue with both of the main boards (I would assume this is unlikely). Lastly, I would take a look at the wires going to the speakers to make sure that it is not crimped or damaged in some way.

It sounds like a t-con or a main board issue. There are a few "universal remote" apps for smart phones that work pretty well with most TV's. I'm not sure if that would be able to navigate to the display settings on your TV, but I would definitely try that first before swapping any boards.

I know that most smart TVs require you to navigate to the settings menu to do a factory reset. All of the information I found online said the same thing too. There are a few "universal remote" apps for smart phones that can act as a remote for your TV, maybe that could help?

You are the first!

Usually multiple white spots on a TV screen are an issue with the back lights. There could also be damage to the panel if the TV was dropped or jarred. You could always try to clean and reseat the ribbon cables going to and from the panel in the back of the TV. These are usually connected to the main board or the T-con board, but most likely there is an issue with the back light strips.

Unfortunately, horizontal lines are almost always an issue in the panel itself. I'm not sure if a replacement board is going to fix your issue. Sorry.

@tvpartstoday thanks for the reply. It's nearly black Friday, I might treat myself to a bargain

I would recommend doing a little research on TV model numbers before buying a black Friday TV. I have heard some companies will produce models specifically for black Friday. They are not of the best quality.

I did a little digging and it looks like the power supply in this video is a: 75037555 There are 3 different power supply boards that are compatible with this unit, so I'm not surprised that the one that you were sent looks a little different. All of the plugs and the functionality should be the same.

@@tvpartstoday Hello, Thank you for answering me I looked carefully at the old card that was in the TV and I notice that a part has been unsoldered and it is the part of the chrome center with 2 black resistors with 3 pins they are both located under the chrome plate that I am talking to you about, I am sure that if removed they would prevent the fuse from burning, because since I bought this card the fuse blows every time. Do you think this is possible??

That's probably what is going on. I would make sure the next board you put into the TV has all of the original parts on it. It sounds like someone tried to unsuccessfully fix that power supply.

If you have the model that has clips and no screws, then we have a video that will walk you through the process: ua-cam.com/video/oNqJppoV5S0/v-deo.html

I would try to connect any other HDMI device to the port to make sure it is actually the main board in your set and not the external device. I would imagine there are some steps that you can take to troubleshoot your Tivo HD, but I do not know of any myself.

I have only ever heard of the "core" in reference to a "core charge". Sometimes companies will offer this as a kind of trade in for your old part. For example, if you were buying a replacement power supply and the company offered a "core charge" you could send the company the faulty power supply out of your set and then you would receive a discount on the replacement part you were purchasing.

@@tvpartstoday interesting. so the core is the board itself. so the manufacture in this case sony wants the old board back for me to get the replacement. then they must refurbish that board and put it on sale it sounds like. been playing this out of stock cat and mouse game with the OEM distributor for a board they keep pushing the in stock date back every 2 weeks. frustrating the tech already confirmed a power supply replacement and main board replacement. not sure what direction to go with this. fortunately extended warranty covered the replacement of a new TV. But still have a 4000$ set sitting waiting for a replacement part that may never come. other that that sets in great condition. just went into a boot loop pwr restart and refused the factory reset

You could always try to replace the boards yourself, in this case you already have the new warranty replacement TV, but there are always risks to the TV when changing parts. I know that swapping out a Sony mainboard requires a firmware update. That process requires a thumb drive with a copy of the firmware from Sony's website. Sony does NOT make this easy. It is the only manufacturer, that I know of, where a manual firmware update from an external source is necessary. Also, like any firmware update, if the process is disrupted or not done correctly, you run the risk of bricking the board effectively making it useless. We do have a robust support system for applying the update at home. Our customer service reps are pretty good at walking people through the process. I would try to replace the power supply first if I was going to do a board swap on this TV. Our website has all of our return and warranty policy information and you could also look for that power supply while you are there. Good luck, and feel free to reach out here or give us a call.

Glad we could help!

The only panel replacements I could find were from www.Samsungparts.com. It looks like the panel was running just under $300 before shipping. Hope this helps! If you have any other questions, feel free to ask!

Thanks for the comment! In this video we are dealing with the issue of a TV that is only displaying an image on one side of the screen. The two most common fixes for this issue is to replace the t-con board or the main board. In this video we showcase the steps necessary to replace both the t-con board and the main board.

Glad we could help! Thanks for the feedback!

I would suggest opening the back of the TV and re-seating the ribbon cables just to see if that fixes the issue. If that does not solve the problem I would replace the main board. If your set has an "all in one" board like in the video, that would be the part to swap. If you have a few boards in the back then the main board would be your target. It appears that the t-con is integrated onto the main board. If you have any more questions once you get the back off and get a better idea of the layout, please don't hesitate to ask!

​Thanks.. I did pop it open before I commented, but didn't think to reseat the ribbon.🤦🏾‍♂️ Also, it is an all in one board and I'll definitely try reseating the ribbon first. @@tvpartstoday

Ok so just tried reseating the ribbon on both ends.. to no avail, the issue persists.

well, shoot. I would try replacing the "all in one" main board if you were going to try a board swap. There should be a little white sticker on the board with a part number starting in "BN96-xxxxxx", that would be the part to order.