Відео

I prefer the flat fee per room approach, but what if clients only need a refresh without completely redecorating the entire room? Do you still take the project?

Great episode just in time for a presentation I’m doing

I have been following this advice ! And also your hair looks amazing!!

Thank you for the permission to be ME instead of a "business bot"!!!!! Oh my goodness that's so freeing to hear!! I'm embracing that from now on!

Thank you Sandra, but how do I get this next client? How did you advertise your business 16 years ago when your company was 1 yo?

I am following what you are saying, but here's what I'm thinking... I would never expect to know the components of a jacket or purse, just the total retail price of the item. But if I have a stylist pick out an outfit, then I would want to know the price of the jacket separate from the price of the purse. What if I want to sell the jacket only later on? What if someone ruins my purse and I need to know the replacement value? I understand how much better it is for us as designers to not itemize the pricing, but from the client standpoint, I'd want to know. Is it because my mind doesn't think about spending the way more affluent clientele does?

Such awesome content! Love it, love it! So helpful Sandra!

Thank you 🙏- I appreciate the encouragement.

What to do then....how to give budget to client...asking as a interior designer

This is such excellent advice! I jusgt went through this with a client beinbg hourly and it really did get frustrating towards the end. I approached the project as hourly as they "weren't sure what they wanted" and continuously added to the scope and they essentially got all the way done with concepts and got with their contractor and decided to "take it from here". I can say it was a lesson learned the hard way. Flat fee is my typical and I can say it will be my only going forward Thank you Sandra!

Thank you I needed this message today

Sandra, this is a fantastic video! Thank you for sharing your wealth of knowledge! Are you having the GC sign your trade agreement even when the GC is contracted directly with the client? Or are you running the GC costs through your business? Thank you!

How do you spell the name of your task manager program?

Thank you Sandra, its your business at the end of the day. Boundaries and Expectations. Love it!

I needed this today!!!!! 🎉❤

So appreciate your outlook of abundance and your expressiveness, eccentrity, and honesty (yes watched plenty of your videos). If you could send your script would so appreciate it. Sending good karma your way.

I purchased the standard and it is sooooo worth it! I am a seasoned designer, but flat rate was a foreign concept. I made my investment back in the first job! 4 years later- I still refer to the standard and it is always getting updated. You will NOT regret investing in this for your business!!!

This is everything. The Starbucks analogy is spot on! I preach this too! I share your passion about pricing and the fact that no other industry discloses their margins.

so, the only solution is Better Marketing and better clarity of minimums on the website. i was honestly looking for more than just that. The advice is great. But the actual point is only one - which is marketing clearly and that is kind of obvious. I still dont know where to find these bigger clients, i get a lot of smaller clients inspite of putting it out there, and some are too nice , they just keep begging me to help them. theres only upto a certain point i can say no. i also dont have bigger projects to attract similar level of projects. so im stuck in the cycle. how to get out of that cycle? thats what i was hoping this video would cover. at this point, i am just hoping magically one big project will come may way and ill post that and hope that i continue to get big projects like that, been sitting that way since 2020. im not a social person and going outside to network in the richer circles can terrify me. i genuinely want to get out of this cycle that i am stuck at !

"En pointe"🥂

Would LOVE your qualifying script…yes please!!! Couldn’t find it via the links here. Please share. 🙏🏻😃

😅 Love your perspective on the coffee analogy - made me laugh. And you definitely shifted my perspective today. 👍

I am in the process of starting my decorating studio A&J Creative Designs and found this information so helpful. Thank you so much 💓

Hi Sandra thank you for a great video... By the way, I do have a question... What is the difference between Interior Design Firm and Interior Designer... Do Interior Design Firms charge higher?

Ga

I relate to Ali's business! I just need the 20K and her blouse!

What's your PayPal address

Hi! Are you still using Designer Advantage?

Very informative Video! Love it! Was thinking of starting Asana with my (also 6 team member team) I feel we need a Tutorial- like someone to come teach a class to all of us as a whole team- Do you know if this is offered? or even needed? Thanks! Cheers!

Wow Sandra, your comment on waiting for someone to tell you are a good designer! I can identify with that!!! This conversation was so good!!!

I agreed with everything you said. I can totally relate to each situation.

So true ☀️

Thanks, Sandra! Good to know you don't ask clients for their budget; I appreciate you sharing your experiences with clients about this topic.

Should you have your Oh Shit Fund set before hiring a VA too, or just employees?

I have no idea why UA-cam recommended this to me but here is some feedback. Seems like you’re trying to bring people value which is great but this video taught me nothing. Why shouldn’t I take on every client? What should I look for in a client? 3rd party example??

Great info Sandra, thank you! I love the purple flower story!

Can’t wait to sign up for the design standard in 2024! It’s in our goals for our firm 🙌🏻

Hi Sandra ! Thank you so much for all this valuable advice ! I give my clients a branded binder as an onboarding gift, as well as a scented candle. Then, each time I have a new document or presentation (usually at each phase of their project), they can immediately organize it in their binder. They love it !

Great tips Sandra and team, thank you! You shared some information that I am going to add to my process along with ones I am going to continue doing. I often also give a gift card to a restaurant, bottle of wine, or food delivery gift card during the drywall phase of construction. It’s messy, it’s ugly, it’s smelly, and it feels like it’s never going to end! So I like to give them a little gift to help get them through that phase of construction a little easier.

Loved this video. Great tips and reminders on how to go above and beyond for clients. It's all in the details. Letting them know that we are aware of them and their likes and caring about what's going on in their lives.

Still getting the Standard implemented - was having the problem with making it Water instead of Big Rock. Would love to join an accountability group (didn’t get any when I joined Standard perhaps I was a month behind in joining up) if there is anyone out there. Or any recommendation of a coach. In an unusual situation in that I am in Switzerland (expat) and there is no ID community here, most ID is done by Architects or a few very established ID firms. The business is closed and the concept to sharing is not something they do here due to a competitive culture.

Sandra im from Kenya and i have wondered how standardization could be achieved. I was for flat fees even though i wasn't confident but now am completely on board so many great points in this talk. I found you TODAY and subtribed. I already feel super super comfortable no massaging anything. You are great. You've just saved me.

Does your calculator work for commercial projects?

Hi Sandra, this is valuable information. Question, I usually offer a initial design call then send a proposal without any fee. Then they decide if they want to move forward or not. Is this accurate?

5:22 saving this time stamp for myself for a new project I have coming.

Sandra, excellent video. Blue Ocean Strategy has been on my bookshelf for a number of years. It does get you thinking more broadly the what ifs... I'm going to have another read. But my question to you, do you think interior designers actually understand the 4 P's of marketing?

OMG I needed this exact topic right now! It's been so bad lately. Thank you for this! Very helpful.

This is such great advice! I really appreciate how much you're giving back to this industry. I'm an interior designer, as well, and have been wanting to start my own business for awhile now. It's been hard figuring out where/how to start but you've been very helpful with how much knowledge you share. So thank you! I went to college for interior design and have worked in a lot of design showrooms but I feel like it's time for me to finally take that leap and start a business of my own.

HA! Caught this shout out Sandra, and I love it xoxo

Beautiful dog! I had 2 GSPs growing up, they’re the best!