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saasguru
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Приєднався 24 лис 2021
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🔥 What We Offer:
Interactive Bootcamps & Labs: Hands-on Salesforce training with real-time feedback.
Certification Prep: Achieve Salesforce certification with a 98.7% pass rate.
AI-Powered Learning: Engaging, effective education tailored to your needs.
Expert Mentoring: Guidance from 150+ industry gurus.
Hands-on Experience: Real-world projects for immediate career impact.
🌐 Why Choose saasguru?
Community of Trailblazers: Join a community of over 70,000 learners from 56+ countries, all part of the vibrant global Salesforce ecosystem.
Real-World Readiness: Our focus is on practical, hands-on learning to ensure you're certified and ready to make an immediate impact.
👉 Subscribe for updates on Salesforce learning, expert insights, and success stories. Start your journey to becoming a Salesforce Trailblazer with us!
Top Salesforce Service Cloud Interview Questions and Answers 2024 Part 2 | saasguru
Welcome to our comprehensive guide on the top Salesforce Service Cloud interview questions 2024! 🎓 Whether you're a beginner or an experienced professional, this video covers all the essential questions you need to know to ace your interview.
🎁 Start your free trial today and take the first step towards becoming a Salesforce expert with our comprehensive courses! 🚀 - www.saasguru.co/salesforce-online-training/
🔹 Technical Interview Questions:
00:00 - Intro | Top Salesforce Service Cloud Interview Questions and Answers 2024 Part 2
00:27 - How are reports and dashboards used in Service Cloud?
01:02 - Can you explain the Service Cloud Metrics?
01:37 - How does Service Cloud support Field Service operations?
02:12 - How is data security managed in Service Cloud?
02:40 - Could you explain GDPR and how Service Cloud adheres to it?
03:14 - How would you handle a high-priority case that came in while you were managing several other cases?
03:43 - Can you describe a scenario where you used Salesforce Service Cloud to improve customer satisfaction?
04:11 - A customer wants a refund for a product they purchased but it’s outside of the return window. How would you use Service Cloud to handle this?
04:43 - How would you use Salesforce Service Cloud to track and resolve customer issues across multiple channels?
05:09 - Can you provide an example of a scenario where you used Service Cloud’s reporting features to make a data-driven decision?
05:46 - How would you use Service Cloud to improve a company’s response time to customer complaints?
06:05 - What is a situation where Service Cloud’s Social Customer Service could be utilized?
06:31 - How would you use the Salesforce Service Cloud console in a live chat situation?
06:54 - Can you describe a scenario where you used Service Cloud’s features to collaborate with other teams?
07:21 - How would you handle a situation where a customer requests support for an issue that is beyond your knowledge or expertise?
▶️ Part 1 Video - ua-cam.com/video/JtyK04YreDg/v-deo.html
📘 If you love to read, check out our blog - www.saasguru.co/salesforce-service-cloud-interview-questions-and-answers/
Don't forget to like, comment, and subscribe for more informative content on Salesforce and other tech topics. 🔔
#ServiceCloud #SalesforceInterviewQuestions #2024 #Salesforce #SalesforceServiceCloud #SalesforceInterview #TopSalesforceServiceCloudInterviewQuestions #CRM #CustomerService #TechInterviews #SalesforceConsultant #ServiceCloudFeatures #SalesCloudvsServiceCloud #OmniChannel #CaseManagement #LiveAgent #KnowledgeBase #SLA #CustomerSelfService #SalesforceCommunities #saasguru #InterviewQuestionsandAnswers #SalesforceInterview #SalesforceCareer #SalesforceTrailhead #Trailhead #Trailblazers #TrailblazerCommunity #InterviewPreparation #InterviewQuestions #SalesforceCRM #SalesforceJobs #SalesforceAdmin #SalesforceDeveloper #SalesforceDevelopers #SalesforceDevelopment
🎁 Start your free trial today and take the first step towards becoming a Salesforce expert with our comprehensive courses! 🚀 - www.saasguru.co/salesforce-online-training/
🔹 Technical Interview Questions:
00:00 - Intro | Top Salesforce Service Cloud Interview Questions and Answers 2024 Part 2
00:27 - How are reports and dashboards used in Service Cloud?
01:02 - Can you explain the Service Cloud Metrics?
01:37 - How does Service Cloud support Field Service operations?
02:12 - How is data security managed in Service Cloud?
02:40 - Could you explain GDPR and how Service Cloud adheres to it?
03:14 - How would you handle a high-priority case that came in while you were managing several other cases?
03:43 - Can you describe a scenario where you used Salesforce Service Cloud to improve customer satisfaction?
04:11 - A customer wants a refund for a product they purchased but it’s outside of the return window. How would you use Service Cloud to handle this?
04:43 - How would you use Salesforce Service Cloud to track and resolve customer issues across multiple channels?
05:09 - Can you provide an example of a scenario where you used Service Cloud’s reporting features to make a data-driven decision?
05:46 - How would you use Service Cloud to improve a company’s response time to customer complaints?
06:05 - What is a situation where Service Cloud’s Social Customer Service could be utilized?
06:31 - How would you use the Salesforce Service Cloud console in a live chat situation?
06:54 - Can you describe a scenario where you used Service Cloud’s features to collaborate with other teams?
07:21 - How would you handle a situation where a customer requests support for an issue that is beyond your knowledge or expertise?
▶️ Part 1 Video - ua-cam.com/video/JtyK04YreDg/v-deo.html
📘 If you love to read, check out our blog - www.saasguru.co/salesforce-service-cloud-interview-questions-and-answers/
Don't forget to like, comment, and subscribe for more informative content on Salesforce and other tech topics. 🔔
#ServiceCloud #SalesforceInterviewQuestions #2024 #Salesforce #SalesforceServiceCloud #SalesforceInterview #TopSalesforceServiceCloudInterviewQuestions #CRM #CustomerService #TechInterviews #SalesforceConsultant #ServiceCloudFeatures #SalesCloudvsServiceCloud #OmniChannel #CaseManagement #LiveAgent #KnowledgeBase #SLA #CustomerSelfService #SalesforceCommunities #saasguru #InterviewQuestionsandAnswers #SalesforceInterview #SalesforceCareer #SalesforceTrailhead #Trailhead #Trailblazers #TrailblazerCommunity #InterviewPreparation #InterviewQuestions #SalesforceCRM #SalesforceJobs #SalesforceAdmin #SalesforceDeveloper #SalesforceDevelopers #SalesforceDevelopment
Переглядів: 25
Відео
Top 15 Salesforce Service Cloud Interview Questions and Answers 2024 | saasguru
Переглядів 559День тому
Welcome to our comprehensive guide on the top Salesforce Service Cloud interview questions 2024! 🎓 Whether you're a beginner or an experienced professional, this video covers all the essential questions you need to know to ace your interview. 🎁 Start your free trial today and take the first step towards becoming a Salesforce expert with our comprehensive courses! 🚀 - www.saasguru.co/salesforce-...
Apex Triggers in Salesforce 2024: A Complete Beginner’s Guide | saasguru
Переглядів 2,2 тис.14 днів тому
In today's video, we're diving into the world of Apex Triggers in Salesforce and how you can harness their power. Apex triggers execute before or after specific data manipulation language (DML) events, such as insertions, updates, deletions, or merges of records. They enable you to perform custom actions and logic on records in Salesforce, like validating data, updating related records, or invo...
Ultimate Salesforce Products Tour 2024: Everything You Need to Know | saasguru
Переглядів 1,4 тис.14 днів тому
Salesforce continues to lead the CRM segment, offering businesses the ability to optimize operations and drive growth. Since its inception in 1999, the company has amassed an ecosystem of products that integrate seamlessly with one another. In this video by saasguru, we will explain some of the key Salesforce products and their powerful benefits. Let's dive in! Products Covered: 👉 Sales Cloud: ...
Master Salesforce Validation Rules: Essential Tips for Admins and Users | saasguru
Переглядів 14021 день тому
Join us for an insightful live webinar hosted by saasguru, featuring Steven Trumble from Blue Engine Solutions. In this session, Steven dives into creating validation rules in Salesforce that both users and admins will love. Learn about his thought process, essential tips, and hands-on examples for building effective validation rules. Whether you're a beginner or looking to enhance your skills,...
June 2024 Salesforce Monthly Roundup: Exciting AI Announcements & Innovations | saasguru
Переглядів 3,3 тис.28 днів тому
June 2024 Salesforce Monthly Roundup: Exciting AI Announcements & Innovations | saasguru
Change Data Capture in Salesforce: Real-Time Data Integration Explained! | saasguru
Переглядів 4,7 тис.Місяць тому
Change Data Capture in Salesforce: Real-Time Data Integration Explained! | saasguru
🚀 Salesforce Integration Crash Course | Master Salesforce Integration 🌟 | saasguru
Переглядів 131Місяць тому
🚀 Salesforce Integration Crash Course | Master Salesforce Integration 🌟 | saasguru
6 Must-Have Salesforce Developer Certifications for 2024 | saasguru
Переглядів 11 тис.Місяць тому
6 Must-Have Salesforce Developer Certifications for 2024 | saasguru
Dreamforce 2024: Coming Soon! Don’t Miss Out on the Biggest Salesforce Event | saasguru
Переглядів 9 тис.Місяць тому
Dreamforce 2024: Coming Soon! Don’t Miss Out on the Biggest Salesforce Event | saasguru
How to Learn Salesforce Using Trailhead in 2024: Complete Beginner's Guide | saasguru
Переглядів 10 тис.Місяць тому
How to Learn Salesforce Using Trailhead in 2024: Complete Beginner's Guide | saasguru
Salesforce Sandbox Explained: From Beginner to Pro 🚀 | saasguru
Переглядів 1,3 тис.Місяць тому
Salesforce Sandbox Explained: From Beginner to Pro 🚀 | saasguru
Salesforce Admin Career Path 🚀: Essential Certifications 🏅, Steps, and Advancement 🌟 2024 | saasguru
Переглядів 18 тис.Місяць тому
Salesforce Admin Career Path 🚀: Essential Certifications 🏅, Steps, and Advancement 🌟 2024 | saasguru
🗞️ Salesforce May 2024 Updates: AI Announcements, Partnerships & More | saasguru
Переглядів 3,4 тис.Місяць тому
🗞️ Salesforce May 2024 Updates: AI Announcements, Partnerships & More | saasguru
#19 Salesforce Data Cloud Activation: Surfacing Unified Profile Information in Data Org
Переглядів 3,7 тис.Місяць тому
#19 Salesforce Data Cloud Activation: Surfacing Unified Profile Information in Data Org
Video #18 Data Cloud Activation: Target Creation and Segment Creation | Data Cloud Course Series
Переглядів 293Місяць тому
Video #18 Data Cloud Activation: Target Creation and Segment Creation | Data Cloud Course Series
New Salesforce Features in Summer ’24: Einstein Writes Flows & More! | saasguru
Переглядів 4,2 тис.2 місяці тому
New Salesforce Features in Summer ’24: Einstein Writes Flows & More! | saasguru
Video #17 Data Cloud Segments and Insights: Segment Creation | Salesforce Data Cloud Course Series
Переглядів 1982 місяці тому
Video #17 Data Cloud Segments and Insights: Segment Creation | Salesforce Data Cloud Course Series
Video #16 Data Cloud Segments and Insights: Calculated Insights | Data Cloud Course Series
Переглядів 9742 місяці тому
Video #16 Data Cloud Segments and Insights: Calculated Insights | Data Cloud Course Series
Video #15 Data Cloud Identity Resolution: Unique Profile Review | Data Cloud Course Series
Переглядів 5262 місяці тому
Video #15 Data Cloud Identity Resolution: Unique Profile Review | Data Cloud Course Series
Video #14 Identity Resolution in Data Cloud: Create Unique Customer IDs | Data Cloud Course Series
Переглядів 8722 місяці тому
Video #14 Identity Resolution in Data Cloud: Create Unique Customer IDs | Data Cloud Course Series
Video #13 Verify Your Data Mapping Using Data Explorer & Query Editor | Data Cloud Course Series
Переглядів 1,8 тис.2 місяці тому
Video #13 Verify Your Data Mapping Using Data Explorer & Query Editor | Data Cloud Course Series
Video #12 Mapping Product, Order & Order Line Data (AWS S3 DLO to DMO) | Data Cloud Course Series
Переглядів 2,1 тис.2 місяці тому
Video #12 Mapping Product, Order & Order Line Data (AWS S3 DLO to DMO) | Data Cloud Course Series
Video #11: Mapping Customer Data in DLOs to Individual & Contact DMOs | Data Cloud Course Series
Переглядів 4,1 тис.2 місяці тому
Video #11: Mapping Customer Data in DLOs to Individual & Contact DMOs | Data Cloud Course Series
Salesforce Inspector: Boost Productivity With This Chrome Extension | saasguru
Переглядів 3,1 тис.2 місяці тому
Salesforce Inspector: Boost Productivity With This Chrome Extension | saasguru
How I Went from Salesforce Beginner to 🚀 Expert: My Life-Changing Experience with saasguru!
Переглядів 8 тис.2 місяці тому
How I Went from Salesforce Beginner to 🚀 Expert: My Life-Changing Experience with saasguru!
Video #10 Extracting & Storing Multiple Emails per Customer in Custom DLO | Data Cloud Course Series
Переглядів 1202 місяці тому
Video #10 Extracting & Storing Multiple Emails per Customer in Custom DLO | Data Cloud Course Series
Video #9 Transforming Customer Data From AWS S3 to Data Cloud | Salesforce Data Cloud Course Series
Переглядів 2432 місяці тому
Video #9 Transforming Customer Data From AWS S3 to Data Cloud | Salesforce Data Cloud Course Series
Salesforce Business Analyst Interview Questions and Answers 2024 | saasguru
Переглядів 5 тис.2 місяці тому
Salesforce Business Analyst Interview Questions and Answers 2024 | saasguru
Video #8 Mapping & Storing Multi-Valued Customer Data From AWS S3 | Data Cloud Course Series
Переглядів 8 тис.2 місяці тому
Video #8 Mapping & Storing Multi-Valued Customer Data From AWS S3 | Data Cloud Course Series
Can u also make a video on how u configure Amazon S3 with Salesforce
998h
▶️ Watch Full Video - Top 15 Salesforce Service Cloud Interview Questions and Answers 2024 - ua-cam.com/video/Sqh8Gs7RRk0/v-deo.html
🎁 Start your free trial today and take the first step towards becoming a Salesforce expert with our comprehensive courses! 🚀 - www.saasguru.co/salesforce-online-training/
▶️ Watch Full Video - Top 15 Salesforce Service Cloud Interview Questions and Answers 2024 - ua-cam.com/video/JtyK04YreDg/v-deo.html
▶️ Watch Full Video - Top 15 Salesforce Service Cloud Interview Questions and Answers 2024 - ua-cam.com/video/JtyK04YreDg/v-deo.html
▶️ Watch Full Video - Top 15 Salesforce Service Cloud Interview Questions and Answers 2024 - ua-cam.com/video/JtyK04YreDg/v-deo.html
Hi Saasguru, I cannot able to see Data Cloud Setup in my org
🎁 Start your free trial today and take the first step towards becoming a Salesforce expert with our comprehensive courses! 🚀 - www.saasguru.co/salesforce-online-training/
▶️ Watch Full Video - Apex Triggers in Salesforce 2024: A Complete Beginner’s Guide - ua-cam.com/video/8Vcm2aDGOhE/v-deo.html
i m not able to see data cloud set in my org.
▶️ Watch Full Video - Apex Triggers in Salesforce 2024: A Complete Beginner’s Guide - ua-cam.com/video/8Vcm2aDGOhE/v-deo.html
Not the right comparison
🚀 Ready to start your Salesforce journey? Enroll with saasguru for a free trial and access over 24 Salesforce certification courses. 🎁 Join now - www.saasguru.co/salesforce-online-training/
Can you train with real time projects? So candidates can add on their resume
▶️ Watch Full Video - Ultimate Salesforce Products Tour 2024 - ua-cam.com/video/RouNEtk1224/v-deo.html
▶️ Watch Full Video - Ultimate Salesforce Products Tour 2024 - ua-cam.com/video/RouNEtk1224/v-deo.html
Ready to start your Salesforce journey? Enroll with saasguru for a free trial and access over 24 Salesforce certification courses, including bootcamps for Salesforce Admin. Join now - www.saasguru.co/salesforce-online-training/
▶️ Watch Full Video - 🗞️ Salesforce Latest News and Updates June 2024 - ua-cam.com/video/N5eblNP0iEw/v-deo.html
Best Roundup!!! Thank you so much for your work bud!!!
saasguru offers 24+ comprehensive courses to help you begin your journey as a Salesforce professional. Start your learning with a free trial! 👉 www.saasguru.co/salesforce-online-training/
▶️ Watch Full Video - 🗞️ Salesforce Latest News and Updates June 2024 - ua-cam.com/video/N5eblNP0iEw/v-deo.html
Sign Up and Upskill for Free! Become an AI-powered Salesforce expert with our free Einstein 1 Studio Bootcamp 👉 www.saasguru.co/salesforce-einstein-1-studio-free-bootcamp/
▶️ Watch Full Video - Change Data Capture in Salesforce: Real-Time Data Integration Explained - ua-cam.com/video/nbeTL71Gnjs/v-deo.html
Sign Up and Upskill for Free! Become an AI-powered Salesforce expert with our free Einstein 1 Studio Bootcamp 👉 www.saasguru.co/salesforce-einstein-1-studio-free-bootcamp/
I am so eager to see a certification course on passing Integration Architect from saasguru
Thanks
saasguru offers 24+ comprehensive courses to help you begin your journey as a Salesforce professional. Start your learning with a free trial! 👉 www.saasguru.co/salesforce-online-training/
You only listed one certification.
Hi Saasgure, I unable to see the Parking reservation, Parking space , and identifier object in object setting. please guide me. Thanks
you need to create custom object like Parking reservation, Parking space , and identifier object . These objects are introduced in Saasguru Data Cloud Bootcamp.
As I have many skills naturally.. I feel it will be best career course for me. Thanks for this guidence.
▶️ Watch Full Video - 6 Must-Have Salesforce Developer Certifications for 2024 - ua-cam.com/video/6f5CQjuMTvE/v-deo.html
Please publish a. Certification preparation course for Javascript developer 1 and platform developer 2 for people who want to ace them.
Ready to take the next step in your Salesforce career? 👉 Enroll with saasguru for comprehensive Salesforce Developer training 🔗 www.saasguru.co/salesforce-online-training/platform-developer-1-certification-course/
great channel
Excited for Dreamforce 2024!!!
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▶️ Watch Full Video - ua-cam.com/video/gglmOgK9b30/v-deo.html
👉 Unlock your Salesforce potential! Join our FREE Salesforce Einstein 1 Studio Bootcamp today - www.saasguru.co/salesforce-einstein-1-studio-free-bootcamp/