Відео

I just felt when i started that i would draw a line from the gutters down as part of the conservatory windows. And for conservatory roof i would do all above the gutters. The main reason was because if i was cleaning a conservatory roof, and cleaned the gutters on the outside, i would then get the windows wet and then end up cleaning them. But i suppose you could include the conservatory windows as part of the roof clean.

@@CrystalCleanWindows I'm only referring to maintenance cleaning. I think sometimes in this business, you can end up cleaning everything and anything. For me, I don't clean anything over 18 feet. I generally don't do skylights or Velux windows, and I avoid conservatory roofs. I don't clean gutters, fascias, soffits, or any of that. I focus solely and entirely on window cleaning, with no power washing. In my experience, if it's not just the windows, it takes too much time. I just want to clean the windows on a three-bed semi, ideally with five or six on the same street. I charge £15 per house, aiming to get 20 houses done and then go home.

That's a good point about the energy involved rather than the time taken. as i get and feel that i am getting older the price will probably go up lol 😂. Always good to be polite and respectful does go a long way. I totally agree with about mentioning items you have to cover, as people only seem to time you from start to finish for a job and assume that you earn that per hour. Not even thinking about the costs you have to cover to be left with a living as well. I can see the full benefit of charging right to future proof your business.

I price per meter but like you i will take some off it the gutters if they didn't have a lot in them. I always like to offer to show the customer what i got out of the gutters.

Wow that was a stroke of luck, where i am it is all 2D 😂

Thank you 🙏

Thank you 🙏

Sorry to hear about the van mate, hope you get through it ok. Somethings are beyond your control so just roll with it. Take the time instead to keep productive with things you don’t normally get time for. These things are good to look at your business to see how you can future proof for the next set back. Nice to know I’m not the only one lol 😜 it’s hard not to because you started out wanting to do a great job to keep customers happy. Hard habit to change.

@@CrystalCleanWindows thanks very much Rob. Yes I'll just try and see how it goes mate. I've quite a bit of old and unused equipment laying around and stuff that I'm having a sort out and probably selling a few bits so at least it's keeping me busy.

Thank you 🙏 much appreciated mate

Hi mate, no these are Live videos but edited out the silences so the video is a bit shorter. When a video is edited you lose the live chat. So the original is in the live section and these ones will be in the Replay playlists if that makes sense.

In Zero payments vis GoCardless and Stripe are fairly easy as they automatically match up most of the time. I still double check them though. Squeegee is esy at you reconcile the payments which it often matches up correctly. I can the use the squeegee to cross reference any reconciliation in Zero as i use the squeegee customer number as a reference for the invoices raised in Zero. I used Zero from day 1 as the accountant use Zero, Squeegee i used later on. But yes it does feel like i am doubling up my work sometimes. Always track the cash, cheque, and manual card payments using Squeegee as well.

In cleaner planner I can see how all my customers have paid and can see how much cash I have received that month. I always declare all cash and pay it into the bank at the end of the month.

I love the Quick Loc system not just for changing brushes but also for changing the brush from horizontal to vertical for cleaning those juliet balconies. I think if i brought more poles i would then add the brushes and pole hose as you say, can definitely see the benefits for speed there.

Gardiner has such a range of brushes for window cleaning it is daunting deciding what to go for lol. Your right about light brushes for those funny angles we find ourselves in at times. Great suggestions there for everyone as well as me to look into 👍

I think most people take out as little as possible to pay the bills then leave the rest in the business. You never know what is round the corner really. The windows are what keeps you going so you need the money to keep the business going.

@@CrystalCleanWindows definitely mate, sometimes does seem money pit though 🤣🤣

We all have different ways of doing things. I like to quote in person as each house can be different. Also I can let the potential customer ask away any questions they have. I am aware that it is also a time where they can weigh me up too

It was a pleasure to be on and talk about how I got started and some of the struggles we all face running a small business.

Thank you 🙏 hope it all helps. I do make mistakes though just like everyone else lol 😂

Cheers buddy thank you 🙏 great tip for using the GoPro WiFi good gen for everybody to see.

I find it the hardest part and the more time you think about it the harder it is. Glad to hear it is not just me! I think we will always get the odd one wrong, but as long as we cover the bills and keep going, we are doing well.

@@CrystalCleanWindows Yes not worth fretting about,just estimate as best you can.

@@redpillnibbler4423 also customers like a quote to be quick as they are interested in the price. If you take to long about it they kinda lose confidence in you. Quoting is definitely the hardest part of any job in any trade.

Everyone works differently and at least you gave it a go. Only one way to find out at the end of the day mate. I love mine but I only use it when I know the wfp brush is not going to work.

I always say at the end of the day it is the customers windows not mine. So I have to respect their wishes. I hate having to make the call about cancelling a days work due to the weather. You're happy when it ends up the right call. But like you say when you could have worked it's a bummer!

As a rule if the wind gusts get above 30 mph I will possibly not work. But if it is light rain I will as the dust stays on the ground. But if the rain is heavy I will just get soaked. Cleaning in the rain should be fine on the glass but I must admit I have a couple of houses where it is not worth it.

I do not have many, the ones I have are mainly customers who asked if I would clean their businesses. Covid showed what can happen over night when the commercial work got locked down. But the good old residential work was cracking on fine. Definitely the bread and butter as you say mate.

On bad days that does cross my mind, but I do love being a window cleaner. I also get a military pension, without that I do not think I could do this for a living with the cost of living right now. I also on the other hand see business going under so how safe would a job be?

I put my prices up every two years by a pound. And bump up the ones that are under priced by a little bit more. New customers get policed better like you say as you get wiser and more confident. I think if you just talked straight on why you need to bump up the price, they probably would be fine. Probably even say about time 🕰️

No worries mate

Totally agree with you there, running costs vehicle repairs and kit all mount up and the cost goes up every year too. Funny how some people assume you’re loaded because they just see your time and the price you charge. Never think of time you lose travelling locked gates etc

You do what you need to do, as long as you keep the finger on the pulse you will know how to tweak things. Very true about smoking, i used to be like that but havent smoked for years now. I think window cleaning will be a job for life, so it will serve us well in the end. Wouldn't rather do anything else to be honest.

Good video again 👍 What's your view of these franchises? Some woman was moaning on Facebook she paid a franchise £75 to clean her windows where as her neighbour was paying her window cleaner £10 😳!!!!

Thank you 🙏 all great tips and good feedback. Took a while to put it together but is now well worth the effort. Good weather helps 👍

I will try that mate on the next one, having to use free music so limited. However going to bite the bullet and pay for it.

@@CrystalCleanWindows A video has. to have. interesting. and human content.... I like you as a person and your channel---- It is constructive criticism .

@@longlivefreedom9853mate totally taken that way 👍

Hi Chedd I haven’t kept tabs for a while now. But I think it is about 10k, used to be more!

Hi Ched, good question i haven't kept an eye on it lately. Had a look from the last MOT to the previous year. It was 11K miles mate. Used to be a lot more when i first started as i covered a large area looking for the work. I bet yours i way lower than mine lol 😂

We like it more than the Gardiners backpack which fit the money is very handy and a must have. We git the Xline trolly so we can work as a three. It’s handy to fill with tap water for conny roofs etc.

I have mentioned couple of years ago about that, but Sophie is going to move to Scotland at some point. There are a few things that are up in the air at the moment which are holding Sophie moving to Scotland.

Hi Marc, i have for the last 2 years been dropping the hint to the misses lol 😂 But it was hard to make a decision as Sophie had been looking to move to Scotland. But there is always something that keeps holding it off. Also with the economic situation we thought best to just make do until things get better. Didn't want to commit to another loan. But another van would lighten the load and take on more work with the aim of getting better family work balance and increasing wages. Just got to get the others i think to buy into it.

Thank you 🙏 don’t mind a little rain ☔️ but when it is everyday or heavy it does get on my nerves.

Thank you for that any info is of use, had a company interested but they have now backed out. Luckily from speaking to customers we have been recommended someone to have a look. Hope you get to the bottom of it to.

@CrystalCleanWindows hopefully yours gets sorted soon. Just a nightmare things like that

Thank you got to get back in to it, have a good week,

I have been thinking of getting a small tank with reel to use instead of the trolly for those reasons. Just need to be able to remove the tank & reel so I can load up the gutter vac etc

@@CrystalCleanWindows you could stick a small hose off the trolly so it would be easy to remove the lot ready for the vac

Hi mate what part are you trying to remove please 🙏

You can change the ratio of waste to pure, most have it at 50/50 but I have it at 60/40. That's waste to pure. So if it was set to 50/50, 1000 str of pure would produce 1000 str of waste.

Hi mate, depends on how you have the waste to product ratio set. If it is set to 50/50 then to make 1000ltr you will produce 1000ltr waste water. 👍