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Turno
Приєднався 26 жов 2021
At Turno, we empower entrepreneurs in the short-term rental industry with user-friendly and robust software solutions. We equip cleaners with the essential tools to scale their businesses while offering hosts powerful software to effortlessly manage all their cleaning needs.
With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time.
Unique in the industry, Turno’s localized, vetted Cleaner Marketplaces include 25K+ STR cleaners across the United States, Canada, Europe, and beyond. Founded in 2016 for STR operators, Turno has grown to be a globally distributed team of over 120 employees across 6 countries.
With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and robust tools to improve efficiencies and ensure quality cleans every time.
Unique in the industry, Turno’s localized, vetted Cleaner Marketplaces include 25K+ STR cleaners across the United States, Canada, Europe, and beyond. Founded in 2016 for STR operators, Turno has grown to be a globally distributed team of over 120 employees across 6 countries.
July: The Turno Tour with Brooks Sparks and Nick Carbone
Go from Turno beginner to proficient user in 30 minutes with a live walk-through of how Turno works and its key features with Sales Manager, Brooks Sparks, and Account Manager, Nick Carbone
Переглядів: 117
Відео
France - Accueil de nos Agents d’entretien
Переглядів 1266 місяців тому
Inscription sur Turno - Guide Complet pour les Agents d'Entretien Dans cette vidéo, nous vous montrons comment vous inscrire sur Turno, la plateforme idéale pour les agents d'entretien cherchant à trouver de nouveaux clients ou à travailler avec leurs clients actuels. Suivez ces étapes simples pour créer votre compte et commencer à utiliser Turno dès aujourd'hui ! Contenu de la Vidéo : Introduc...
June: The Turno Tour with CEO and Co Founder, Assaf Karmon
Переглядів 2236 місяців тому
Go from Turno beginner to proficient user in 30 minutes with a live walk-through of how Turno works and its key features with CEO Assaf Karmon and Sales Manager, Brooks Sparks.
May: The Turno Tour with CEO and Co Founder, Assaf Karmon
Переглядів 1717 місяців тому
- Go from Turno beginner to proficient user in 30 minutes with a live walk-through of how Turno works and its key features. - Engage in Q&A with our CEO and Account Executive, Brooks Sparks - Learn about exciting new features coming soon.
Turno Tips: Understanding Web App & Mobile App
Переглядів 4618 місяців тому
Welcome to another installment of "Turno Tips," our series designed to help short-term rental hosts make the most of Turno, your go-to cleaning management platform. This episode is a deep dive into the "Turno for Hosts" mobile app, showcasing its functionality and how it complements the desktop experience for on-the-go management. In This Episode: - Mobile App vs. Website: Learn the distinction...
Turno Tips: Check-in/Welcome Projects & Reporting
Переглядів 3258 місяців тому
Welcome to another installment in our "Turno Tips" series, where we're helping short-term rental hosts unlock the full potential of their Turno accounts. In this episode, we explore one of Turno's newest features designed to enhance guest experiences and streamline operations - the Check-in/Welcome tool - plus we’ll review Turno's comprehensive Reporting capabilities. Episode Highlights: - Chec...
Turno Tips: Building Your Team
Переглядів 6508 місяців тому
Welcome to "Turno Tips," where we're dedicated to helping short-term rental hosts like you seamlessly set up, automate, and optimize your Turno account for maximum efficiency and guest satisfaction. In this installment, we're focusing on a crucial aspect of property management that directly impacts your guests' experience: Building Your Cleaning Team. Episode Highlights: - Building Your Cleanin...
Turno Tips: Optimizing Your Properties
Переглядів 3328 місяців тому
Welcome back to "Turno Tips," where we simplify the setup, automation, and optimization of your Turno account for managing your short-term rental cleanings efficiently. In this episode, we turn our attention to the Properties tab, a foundational aspect of organizing and managing your listings directly within Turno. Episode Highlights: - Navigating the Properties Tab: Discover how to effortlessl...
Turno Tips: Connect Your Booking Calendar
Переглядів 8588 місяців тому
Welcome to the official Turno channel, where we empower short-term rental hosts and cleaners with the tools and knowledge to streamline their cleaning and turnover processes. In this episode of “Turno Tips," we're guiding new Turno host users on how to seamlessly integrate their booking calendars with our cleaning management platform. Episode Overview: Today, we're focusing on a crucial first s...
Turno Tips: Auto Scheduling & Manual Projects
Переглядів 6948 місяців тому
Welcome to "Turno Tips," where we’re unlocking the full potential of the Turno platform for our community of short-term rental hosts. In this video, we dive into one of Turno's most powerful features: the Projects tab. This essential tool is where your cleaning schedules come to life, seamlessly integrated with your booking calendar to ensure your properties are always guest-ready. Video Highli...
Turno Tips: Quality Center & Airbnb Integration
Переглядів 3468 місяців тому
Join us for the next installment of "Turno Tips," a series dedicated to helping new Turno short-term rental host customers effectively set up, automate, and optimize their Turno accounts. This episode provides an in-depth look at our innovative Quality Center and how integrating your Airbnb account can elevate your property management practices. In This Episode: - Introduction to the Quality Ce...
Turno Tips: Inventory Management
Переглядів 3978 місяців тому
Welcome to another episode of "Turno Tips," where we continue to empower new Turno host customers with the knowledge to effectively set up, automate, and optimize their accounts. In this video, we introduce the benefits of another vital quality assurance feature designed to elevate your property management game - the Inventory Management module. What You'll Learn: - Introduction to Inventory Ma...
Turno Tips: Problem Reporting & Resolution
Переглядів 2368 місяців тому
Welcome back to "Turno Tips," where we're dedicated to helping short-term rental hosts master the Turno platform for maximum efficiency and guest satisfaction. In this episode, we walk you through a keystone component of property management - Problem Reporting and Resolution. This feature facilitates quick communication and resolution of issues encountered during cleaning or maintenance tasks. ...
Turno Tips: Photo Checklists
Переглядів 5228 місяців тому
Welcome to another episode of "Turno Tips," where we continue to guide new Turno users on setting up, automating, and optimizing their accounts for unparalleled success in property management. In this segment, we revisit and elaborate on the indispensable quality assurance features that Turno offers, ensuring your properties meet a five-star cleaning standard consistently. In This Episode: - In...
Turno Tips: Managing Teammate Payments
Переглядів 2758 місяців тому
Welcome back to "Turno Tips," a video series to assist new Turno host customers in maximizing the efficiencies of our platform. In this installment, we're zeroing in on a critical aspect of property cleaning management: Automatic Payments. This feature streamlines your financial transactions, making the payment process for your cleaning team smooth and hassle-free. Today's Focus: - Auto Payment...
Turno for Hosts Demo - Put your short-term rental on autopilot with Turno!
Переглядів 9598 місяців тому
Turno for Hosts Demo - Put your short-term rental on autopilot with Turno!
Find, Manage, and Pay Your Cleaners on Turno
Переглядів 1,5 тис.11 місяців тому
Find, Manage, and Pay Your Cleaners on Turno
Find, Manage, and Pay Vacation Rental Cleaners with Turno
Переглядів 31 тис.11 місяців тому
Find, Manage, and Pay Vacation Rental Cleaners with Turno
Stephanie West's Journey in Short-Term Rentals | RockSTR Series | Turno Stories
Переглядів 200Рік тому
Stephanie West's Journey in Short-Term Rentals | RockSTR Series | Turno Stories
Mastering STR’s with Technology | RockSTR Series with Staci Patton | Turno Stories
Переглядів 100Рік тому
Mastering STR’s with Technology | RockSTR Series with Staci Patton | Turno Stories
Exploring Uplisting with CEO Vince Brelsin
Переглядів 160Рік тому
Exploring Uplisting with CEO Vince Brelsin
Turno Host Stories | Staci Patton | Hostfully
Переглядів 67Рік тому
Turno Host Stories | Staci Patton | Hostfully
Turno Host Stories | Federico and Steven
Переглядів 99Рік тому
Turno Host Stories | Federico and Steven
How Turno Helped Simone Find Clients and Grow Her Cleaning Business in Hawaii
Переглядів 437Рік тому
How Turno Helped Simone Find Clients and Grow Her Cleaning Business in Hawaii
About to have my welcome call for my cleaning company, is this the same video?
Was it the same video
Is the covi 19 course still available in turno?
Hi, thanks for asking but no it's not. Airbnb has an online resource from 2020 about enhanced cleaning processes you might find helpful: www.airbnb.com/resources/hosting-homes/g/exploring-the-enhanced-cleaning-process-8
Bonjour tous le monde qui peut m'aider pour complité mon compte turno j'ai besoin d'un referencie 🙏 s'il vous plait .
alguem falando sobre turno em portugues, please!
O Suporte ao Cliente oferece assistência em português. Envie um e-mail para CS@turno.com ou use o botão de chat, obrigado.
i would like to know, how much you pay using the app, did the app charge you only when is confirmed the cleaning? is a certain amount by percentage?
Hi, please check out this help article: help.turno.com/en/articles/2696851-receiving-payments-faq-cleaners and other articles in FAQs by Cleaners for current information, thanks!
Hello, I run a cleaning company and we have recently started cleaning a few airbnbs and I just signed up and join the Turno team, but I am stuck at the Work Reference section. What Reference do I need to list?
You need a reference from anyone that you have worked for like for example you said you have recently started cleaning Airbnbs so use them as a reference
Well I have been doing it for 6 years working for someone that gets the contracts and I get paid les and do all the work by myself igot this app and hope they will trust that it is not job to me it's my life it's what I love 😍
I've added one cleaner with no issues. But I have another cleaner that I sent invite too and she signed up. Can you share what the next step is? Tnx
Hi Cinella, if you'll please reach out to Customer Support via the chat button or CS@turno.com, one of our specialists can look to see where they are in the signup process and help provide next steps. Thanks!
Does host need to prepare cleaning equipments/ supplies or cleaner already prepared?
When you set up your property in Turno you can select whether you will be providing the cleaning supplies or if the cleaner is to provide their own. We encourage you to also start a conversation through the Chat with Marketplace Cleaners to help set expectations and ask any specific questions pertinent to your cleaning needs.
Reminds me of french fries from a fast food restaurant
Are there available cleaners in the Raleigh Durham area specifically southeast Raleigh in Northeast Raleigh
Hi @deweybrown875! Thanks for reaching out. We do have a good amount of cleaners on our Marketplace in the Raleigh area. To easily see cleaner results for your specific area, you can do a cleaner search on our website here: turno.com/find-airbnb-cleaners/
NOT SURPRISING THEY KEEP THE COMMENTS DELETED......DO YOUR RESEARCH. THIS COMPANY IS ABSOLUTE GARBAGE!
TERRIBLE SERVICE AND CUSTOMER SERVICE IS WORSE! DO NOT USE THIS COMPANY! THEY ARE THIEVES!
TERRIBLE SERVICE AND CUSTOMER SERVICE IS WORSE! DO NOT USE THIS COMPANY! THEY ARE THIEVES!
TERRIBLE SERVICE AND CUSTOMER SERVICE IS WORSE! DO NOT USE THIS COMPANY! THEY ARE THIEVES!
Is there a way you can show certain teammates and not others
Love to hear from you Staci!
This is awesome
How does this work for individual rooms within the same property ? For example 5 en-suites with a shared kitchen. When individual rooms are checking out at different times/dates? Thanks
Let's go Simone !
Can I prioritize which cleaner sees the job next if my primary doesn’t accept an assignment?
Hi Frank, great question! Unfortunately, it is not an option to prioritize which backup cleaner gets the project. They are all notified at the same time. Let us know if you have anymore questions! Thank you.
Great! Love the music
Can someone please tell me how to properly do my test clean. Like what am I supposed to take pictures of in order to mark off my checklist. Also inventory I put 5 as it said but my large trash bags is wrong
Right on!
🌹 【p】【r】【o】【m】【o】【s】【m】
Yeah don’t trust these guys, I used this app three times and all the cleaners did terrible work :/ I don’t know what’s going on smh 🤦♂️
These tutorials are so helpful and the platform itself is a lifesaver. Thanks team! Love your work
My host completed my reference requirement & my application still has not been processed.
How long did it end up taking?
Can I turn off the automatic payment ? If yes, how can I do that ?
Thanks for your question! Auto-payments can be toggled off for non-marketplace cleaners. To make sure marketplace cleaners are paid promptly, auto-payments are always on.
Great app ❤🎉
Never miss a cleaning guys
Are cleaners notified when you make them a backup?
No, they are not notified. They only receive notifications when a project becomes available to them. Hope this helps!
JOJIIII!!
Hi! Is the Ach payment method deposited quicker?
Thanks for your question! Using the credit card method, Stripe is able to process the transactions quicker between the 2 accounts. Using Ach, there is usually a transfer period which might take a few additional days to process.
i loved ittt!
It's awesome lol
Love it hahaha
Love this so much!! :D
💯🤣🤣🤣👍🏼👍🏼👍🏼
🤣🤣👍🏾
Hahaha love this! 😍
I like it 😂🔥
😂❤😂 I LOVE IT LOL!!
👍