🚀 Agentforce + Slack Integration: Build Smarter Experiences Today! 🌟
Agentforce 2.0 has taken the stage, showcasing exciting possibilities for integrating Slack and Salesforce. In this video, we’ll dive into a hands-on demo that builds upon the Trailhead project for Coral Cloud Resort, adding a Slack integration to elevate the experience. 🏖️
🌟 What You’ll See in This Video:
1️⃣ A quick recap of Agentforce and the Coral Cloud Resort Trailhead project.
2️⃣ A step-by-step walkthrough of integrating a Slack-enabled agent into a Digital Experience site.
3️⃣ A Live Demo with a clicks, no-code solution where:
- Sofia Rodriguez chats with the agent to request a new experience (soccer).
- See how Salesforce automatically creates an “Experience Request” record.
- Watch the magic of Slack as the request flows seamlessly for approval.
- Approve the request directly in Slack!
📝 Check Out the Full Article titled “Agentforce: Humans with Agents Drive Customer Success Together”
eltoro.it/agentforce-humans-with-agents-drive-customer-success-together-7d6742c904df
The article offers the step-by-step instructions for integrating Salesforce and Slack, and a GitHub repository to help you replicate the solution in your own org.
Watch this video to get a head start on Agentforce 2.0 and Slack integrations, learn how to build no-code workflows, and prepare for the exciting features coming in 2025.
#Agentforce #Salesforce #SlackIntegration #Trailhead #Agentforce2_0 #DigitalExperience